Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 157 of 397
John Webb
John Webb

John Webb
Rocket Mortgage Sales
18 Reviews
Melissa See

"John and I supported by husband and I 100% through our first home mortgage search experience. We had a peculiar case with fluctuating schedules (night shifts, etc.) and he was with us all the way, ...John and I supported by husband and I 100% through our first home mortgage search experience. We had a peculiar case with fluctuating schedules (night shifts, etc.) and he was with us all the way, balancing communications when we needed them, making sure we were aware of what questions to ask him, as well as other groups that we may be researching. He made sure we were 1) Well Informed, 2) Well Supported, and 3) doing what was best for our family financially. He supported some of our extended family with their home mortgage as well. Their experience was also smooth sailing. We could not have asked for a better first person to work with in researching our first home mortgage. Thank you, John!"

Henry Al-Najjar
Henry Al-Najjar

Henry Al-Najjar
Rocket Mortgage Sales
17 Reviews
Micah Fenton

"Henry provided to top notch, transparent service throughout the whole process. He notified me of any and every opportunity to maximize our purchase benefits and supplied every document necessary to ...Henry provided to top notch, transparent service throughout the whole process. He notified me of any and every opportunity to maximize our purchase benefits and supplied every document necessary to explore other avenues and lenders. Communication was above and beyond from initial quote to close. I would recommend two things to anyone seeking a mortgage from Rocket Mortgage: Work with Henry and be transparent with how you're shopping and other offers. Every offer another lender provided for us, Henry did us one better. He was on top of everything that was happening with our loan and stacked benefits on benefits to secure our business. From initial skepticism about a virtual lender to complete satisfaction, my mind is at ease about doing business with Rocket Mortgage."

Andrew Birchmeier
Andrew Birchmeier

Andrew Birchmeier
Rocket Mortgage Sales
17 Reviews
Tim Milstead

"Andrew has made a complicated and difficult process seem easy. We put in offers several time for homes that didn't get accepted. Throughout the multiple proposals and document changes Andrew stuck ...Andrew has made a complicated and difficult process seem easy. We put in offers several time for homes that didn't get accepted. Throughout the multiple proposals and document changes Andrew stuck with us. My wife and I were amazed when we finally got an offer accepted and Andrew stayed on the phone with us until late on a Saturday night to get the paperwork done so we could make a quick close. You simply don't see that kind of customer service anymore. I would and will recommend Rocket Mortgage to anyone looking for a house and ask for Andrew!"

Robert Castellano
Robert Castellano

Robert Castellano
Rocket Mortgage Sales
17 Reviews
Marie Finn

"My husband and I have owned and sold at least 10 properties in our life and BY FAR, Robert moved us through the smoothest closing we have ever had. Our builder did NOT want us to use Rocket Mortgage ...My husband and I have owned and sold at least 10 properties in our life and BY FAR, Robert moved us through the smoothest closing we have ever had. Our builder did NOT want us to use Rocket Mortgage based on one experience they had with another closing. We shared this with Robert—we elegantes assurance that he could help us move through this closing without issues, bc we’ve used Rocket Mortgage several times in the past and have always had good experiences. He did exactly that: he walked us through each step of the way, along with two other (also excellent) team members. Robert’s kindness, patience, empathy, knowledge, ability to get us a great interest rate, ever present availability, and responsiveness just were above and beyond what one can expect. He also made himself available for our actual closing (even though he really didn’t have to, as that was the purview of our other Rocket reps (who also were ever available!) and even with the 3-hour time distance b/t him and us. Robert is awesome! We hope he has a long and successful career at Rocket Mortgage: he is more than we could have hoped for! Thank you so so much, Robert! We are so grateful to have worked with you!"

Mike Cherri
Mike Cherri

Mike Cherri
Rocket Mortgage Sales
17 Reviews
kim barlet

"Mike was very helpful and thorough with letting me know what I needed to have done and submit for my refinance closing. He helped me have a VA loan and all that comes with that done. He was very easy ...Mike was very helpful and thorough with letting me know what I needed to have done and submit for my refinance closing. He helped me have a VA loan and all that comes with that done. He was very easy to contact and ge worked fast on his end. I am thankful to have had him help me."

Jason Christensen
Jason Christensen

Jason Christensen
Rocket Mortgage Sales
17 Reviews
Brett Clark

"Jason has been an excellent loan agent for me from our first contact to our most recent! He was able to help me find the best zero closing cash out refinance available to me at the time so that I ...Jason has been an excellent loan agent for me from our first contact to our most recent! He was able to help me find the best zero closing cash out refinance available to me at the time so that I could cover some bills, reduce my debt, and still have some funds remaining to handle some much needed renovations. He is informative, efficient, and thorough, all traits that I value the most in a loan agent. I first connected with him months ago when he reached out about the possibility of a refinance, and I told him at present I wasn't interested, but that I would save his contact info. Am I ever glad I did! We were able to get from our first conversation April 18 to final closing scheduled by May 12! And that with an FHA loan and all of its additional requirements! He even worked with me when I requested that we shuffle some of the pay off balances to work more in my favor for cash out versus pay down, while still keeping my DTI in range. I would readily recommend Jason Christensen to anyone shopping for a painless and productive experience with refinancing through Rocket Mortgage!"

Thomas Doran
Thomas Doran

Thomas Doran
Rocket Mortgage Sales
17 Reviews
Mariah Mills

"We just recently started working with Tom getting things in motion/lined out for purchasing our 3rd home when our lease is up at the beginning of next year. He has been so helpful making sure we're ...We just recently started working with Tom getting things in motion/lined out for purchasing our 3rd home when our lease is up at the beginning of next year. He has been so helpful making sure we're knowledgeable about all of our loan options, giving recommendations on where to focus our attention as far as paying down debts and saving for a down payment, and answering all of our questions about everything in between. We are just starting this home buying journey so I can't speak on working with him from start to finish yet, but we've purchased two homes before this and have worked with numerous people during those processes and Tom was more helpful in a span of a couple of days than others have been over the course of months. Whether we end up going with Rocket Mortgage or not depending what direction we decide to go, I'd highly recommend Tom if you'll be working with Rocket Mortgage."

Samuel Downey
Samuel Downey

Samuel Downey
Rocket Mortgage Sales
17 Reviews
Anthony Kuchynka

"Sam was very helpful throughout the entire process and very knowledgeable on everything involved, including services that Rocket does not provide. At the time of our initial conversation, I was simply...Sam was very helpful throughout the entire process and very knowledgeable on everything involved, including services that Rocket does not provide. At the time of our initial conversation, I was simply doing research on the best option for my situation and goals, and was leaning towards a HELOC. Rocket doesn't offer a HELOC, but he was still more than willing to have a conversation with me about my plans and goals, as well as explain the main differences in the different options. In the end I opted, to work with Sam not only because the option he offered ended up being the one that for best, but also because he was willing to help, regardless of whether or not I was going to use his services."

Mike Fox
Mike Fox

Mike Fox
Rocket Mortgage Sales
17 Reviews
Tina Miller

"To whom it may concern, Mike went above and beyond to make sure our loan closed as stated. We combined our 2 daughters student loans and had to separate the Discover Loans from the actual note holder ...To whom it may concern, Mike went above and beyond to make sure our loan closed as stated. We combined our 2 daughters student loans and had to separate the Discover Loans from the actual note holder Great Lakes to ensure that the 18 student loans were paid. I was ready to cancel, but Mike consulted with his loan team to properly close the deal. I am grateful for his knowledge and persistence. A plus."

Travis Harper
Travis Harper

Travis Harper
Rocket Mortgage Sales
17 Reviews
Becki Peco Kelly

"I contacted Rocket Mortgage at the beginning of this pandemic that our world is presently in, thinking it was just going to be an information call regarding a refi. Travis was my rep. I was prepared...I contacted Rocket Mortgage at the beginning of this pandemic that our world is presently in, thinking it was just going to be an information call regarding a refi. Travis was my rep. I was prepared to find out that I would not be able to begin, much less complete, any kind of re-fi due to circumstances of COVID-19. What I got was the complete opposite. I got Travis and he was wonderful! He answered all of my questions in a quick and professional manner. He was SO personable as we shared how life and working conditions/environments had changed...working out our homes. He got back to me immediately with answers. He also placed me in a re-fi that saved me money and cut down my mortgage years. I am grateful for his hard work and commitment to his position."