Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 196 of 373
Chelsea Hawley
Chelsea Hawley

Chelsea Hawley
Rocket Mortgage Sales
9 Reviews
Liz Cotner

"My name is Liz Cotner and I am writing this note on behalf of both myself and my husband, Sean Cotner. Chelsea Hawley is our current Senior Banker with Rocket Mortgage. Sean and I have been ...My name is Liz Cotner and I am writing this note on behalf of both myself and my husband, Sean Cotner. Chelsea Hawley is our current Senior Banker with Rocket Mortgage. Sean and I have been customers of Rocket Mortgage for multiple years. I recently accepted an HR Executive role in Grand Rapids, Michigan, relocating our family from Sarasota Florida to Grand Rapids. When I first connected with Chelsea a week ago, I immediately felt at ease with her friendly, positive and proactive professionalism. Chelsea listened to my over the top animated story about how thrilled I was to be coming home to Michigan and engaged immediately in the interactive process to help us. Chelsea has not only turned all paperwork around in less than 24 hours, she took our call this past Sunday, September 24th while she was driving to spread her Aunt's ashes. She then called us back after she spread her Aunt's ashes at 7pm, on a Sunday night. Then, yesterday, Monday, September 25th, at 10:15pm took our call again as the seller accepted our offer. Chelsea could've been in bed, spending quality time with her husband and kids, yet she was helping us, over 1,000 miles away, secure our dream home in Rockford, Michigan. None and I mean NONE of this would've been possible without Chelsea. She immediately connected with us first thing this morning to e-sign additional documents and has been in constant communication with us and our realtor."

Angel Herrera
Angel Herrera

Angel Herrera
Rocket Mortgage Sales
9 Reviews
Lori Baxter

"Angel was awesome! I’m so happy we got the chance to work with him. Everything went so smoothly and whenever we needed him he was there. We changed a few things and he was very accommodating in a very...Angel was awesome! I’m so happy we got the chance to work with him. Everything went so smoothly and whenever we needed him he was there. We changed a few things and he was very accommodating in a very pleasant way. The process for our re-fi was so pleasant that I would refer anyone who was looking for a mortgage or refinance. Thank you so much Angel. Lori B"

Cheveena Howell
Cheveena Howell

Cheveena Howell
Rocket Mortgage Sales
9 Reviews
Charlie Doyle

"Cheveena is your shining star,had it not been for her patience and willingness to go to work to save the loan along with everyone’s tails that were terrible to deal i would have walked,the people at ...Cheveena is your shining star,had it not been for her patience and willingness to go to work to save the loan along with everyone’s tails that were terrible to deal i would have walked,the people at Rocket are terrible uncaring,want to talk over the customer, aren’t trained properly to deal with people that are trying to buy a dream,no one at Rocket gets it,the experience is terrible,Cheveena saved it,she gets it ,she is my family’s Angel ."

Joe Hunter
Joe Hunter

Joe Hunter
Rocket Mortgage Sales
9 Reviews
Jennifer Cordova

"I am very pleased with the service I received from Mr. Hunter. He went above and beyond, was extremely attentive, and was patient when answering my questions. Although my applicant fell through, he ...I am very pleased with the service I received from Mr. Hunter. He went above and beyond, was extremely attentive, and was patient when answering my questions. Although my applicant fell through, he gave me the tools necessary so I will qualify next time. I will definitely recommend him to friends and family!"

Jared Ingram
Jared Ingram

Jared Ingram
Rocket Mortgage Sales
9 Reviews
Natalie Grace

"I am in the absolute beginning stages of buying a home. Jared took the time to educate me on all of my options and advised me on ways to better my credit score to make the process that much easier. He...I am in the absolute beginning stages of buying a home. Jared took the time to educate me on all of my options and advised me on ways to better my credit score to make the process that much easier. He is very thoughtful, thorough, knowledgeable, and a master communicator. If he answers the call, you're in good hands!"

Adam Johnson
Adam Johnson

Adam Johnson
Rocket Mortgage Sales
9 Reviews
Nick Parsons

"Working with Adam on our refinance was an extremely positive experience. As expats with a US property, our situation was not straightforward, but Adam navigated the documentation and cross-border ...Working with Adam on our refinance was an extremely positive experience. As expats with a US property, our situation was not straightforward, but Adam navigated the documentation and cross-border issues with impressive expertise and patience. He clearly understood the complexities involved and guided us through each step with confidence and clarity. Adam was always responsive, proactive in his communication, and took the time to explain our options in plain language so we could make informed decisions. He coordinated the various parties smoothly and kept the process moving even when things became complicated. Most importantly, he was able to secure very competitive rates and favorable terms for our refinance, which will save us money over the long term. What really stood out was how supported we felt from start to finish. Adam consistently went above and beyond to ensure everything was in order and that there were no surprises at closing. For anyone, especially expats or clients with more complex situations, looking to refinance a US property, Adam is a mortgage professional who delivers both exceptional results and genuine client care."

Brandon Johnson
Brandon Johnson

Brandon Johnson
Rocket Mortgage Sales
9 Reviews
Sharon Richford

"Brandon kept me informed all the way through the very quick refinance process, great communicator - something we don't see much anymore - thank you !"

Andrea Joyce
Andrea Joyce

Andrea Joyce
Rocket Mortgage Sales
9 Reviews
Sheena Alexander

"I recently had the pleasure of working with Andrea on my refinance, and I can't express how grateful I am for her outstanding support throughout the entire process. From the very beginning, she was ...I recently had the pleasure of working with Andrea on my refinance, and I can't express how grateful I am for her outstanding support throughout the entire process. From the very beginning, she was not only incredibly knowledgeable but also patient and kind, making what could have been a stressful experience much more manageable. Andrea took the time to explain every step clearly and was always available to answer my questions, no matter how small. Her dedication and attention to detail truly shone through, and thanks to her efforts, I was able to close on my refinance smoothly and efficiently. On a personal note, I feel a special connection with Andrea—she's not just a fantastic mortgage professional; she's also my birthday twin! I wholeheartedly recommend her to anyone in need of mortgage services. If you want someone who genuinely cares about your needs and will fight for the best outcome, look no further than Andrea. You won’t be disappointed!"

Colin Knoch
Colin Knoch

Colin Knoch
Rocket Mortgage Sales
9 Reviews
Jennifer Rhines

"Working with Colin Knoch at Rocket Mortgage was an excellent experience. He was incredibly helpful throughout the entire process—always patient, kind, and thorough in answering all of my questions. ...Working with Colin Knoch at Rocket Mortgage was an excellent experience. He was incredibly helpful throughout the entire process—always patient, kind, and thorough in answering all of my questions. Even when I missed him during office hours, he was quick to respond and made sure I felt supported every step of the way. I truly appreciate his dedication and would highly recommend him!"

Ryan Kruger
Ryan Kruger

Ryan Kruger
Rocket Mortgage Sales
9 Reviews
John Quinn

"Ryan Kruger quickly assisted my wife and I to obtain a second mortgage on our home so we could get our deck project started on time. He guided us through the entire on line process by bringing us up ...Ryan Kruger quickly assisted my wife and I to obtain a second mortgage on our home so we could get our deck project started on time. He guided us through the entire on line process by bringing us up to speed quite quickly. He was patient and answered all our questions to our satisfaction. We will recommend him to anyone we know who might be about need financial assistance."