Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 197 of 373
Rodney Reincke

"My initial contact was with Patrick Lancaster. For me, it was clearly the best of all Rocket contacts. I understood what was necessary, and cooperation was easy. everything ran smoothly. Many of the ...My initial contact was with Patrick Lancaster. For me, it was clearly the best of all Rocket contacts. I understood what was necessary, and cooperation was easy. everything ran smoothly. Many of the Rocket contacts that followed were not as easily followed, nor did I know who was asking. Many times I had wished Patrick had handled the whole process."

Jim Champlin

"Without Mackenzie I doubt this closing would ever have happened. The communication with other areas left me confused. Mackenzie had a caring attitude about my VA loan whereas others I spoke to gave ...Without Mackenzie I doubt this closing would ever have happened. The communication with other areas left me confused. Mackenzie had a caring attitude about my VA loan whereas others I spoke to gave me information but in a dispassionate manner. Thank you, Mackenzie. I am happy to be with Rocket Mortgage but also happy Mackenzie is."

R M

"Annette did her best, her background supporting teams were dragging their feet. It took 105 days to close the loan. I think Rocket mortgage can do better, faster. I also lost the my interest rate by a...Annette did her best, her background supporting teams were dragging their feet. It took 105 days to close the loan. I think Rocket mortgage can do better, faster. I also lost the my interest rate by a point... In my opinion there should be more better communication among different teams, within Rocket mortgage company."

Manny Mata
Manny Mata

Manny Mata

Rocket Mortgage Sales
9 Reviews
Sherry Littrell

"Jared Hill has decided to look in Stillwell OK. Because it is over an hour away, it is hard to get permission from the agents to show them. Most of them he finds are on Zillow or Realtor.com. They ...Jared Hill has decided to look in Stillwell OK. Because it is over an hour away, it is hard to get permission from the agents to show them. Most of them he finds are on Zillow or Realtor.com. They do not give agent phone numbers just fill out a form and ask for information. I have emailed all week no answers. I talked to Michelle at Coldwell Banker and asked her to see if she could refer him to an agent near there like in Talequah. The if he comes back this direction I would be happy to assist him again. But I have emailed the agent on 2 of the ones he wanted to see from Centry 21 and no answers. I did have a phone number and email for that angent. He did not return calls or emails. So I think he would get better service there if he were with a local realtor. Sherry"

Kazi Miah
Kazi Miah

Kazi Miah

Rocket Mortgage Sales
9 Reviews
Kiel Hickman

"This woman was very patient with me, I answered the phone and was kind of rude because of all the phone calls I was getting from other loan companies. She was very respectful and knowledgeable about ...This woman was very patient with me, I answered the phone and was kind of rude because of all the phone calls I was getting from other loan companies. She was very respectful and knowledgeable about helping me get into a better financial situation without feeling like I'm drowning in debt because of life situations that happen. She genuinely cares about helping customers regain financial stability and bettering the quality of my life with a reassurance of what this company is providing for me. I'm not a technological person and she was there helping me every step of the way being patient with me. I literally was barely making it with bills after hitting a cow with my truck, and now I'm able to get another one, consolidate high interest loans and do some maintenance repairs on my house at the same time, and put money in my savings. Thank you Kazi, your a lifesaver and Rocket Mortgage is definitely helping me get my life back in order."

Eugene Vallejo

"Moses Montoya, is the professional that I would hope to be able to work on any program or project with. He was professional and respectful. Through the process of buying a home he was efficiently able...Moses Montoya, is the professional that I would hope to be able to work on any program or project with. He was professional and respectful. Through the process of buying a home he was efficiently able to provide all the necessary information at any time. I hope his team members and company know how good they got it to have Moses on their side."

Jose Mora
Jose Mora

Jose Mora

Rocket Mortgage Sales
9 Reviews
Flor Melara

"I wish I could give Jose more than 5 stars because he definitely deserves it. Provided amazing customer service in both Spanish and English to me and my husband. Took the time to break down the ...I wish I could give Jose more than 5 stars because he definitely deserves it. Provided amazing customer service in both Spanish and English to me and my husband. Took the time to break down the process or payment questions that we had. This is not the first time we look into a loan process and many other agents left us hanging when they couldn't answer a question, but not Jose, he took the time to help us understand the process and when he didn't know something, he told us, and followed up after getting the needed answers. Highly recommend him and greatly appreciate his work. We will definitely be recommending him with friends and family. Thank you, Jose!"

Philip Titus

"Antonio (and his team) was spectacular! He kept me well informed and emphasized the important of "promptly" completing my assigned task. When we have a few minor hurtles to overcome, Antonio took ...Antonio (and his team) was spectacular! He kept me well informed and emphasized the important of "promptly" completing my assigned task. When we have a few minor hurtles to overcome, Antonio took point and helped me to resolved them quickly. I would strongly recommend Antonio (and his team) to anyone needing a Mortgage loan. Sincerely, Philip Titus"

Paul Schold

"Refinancing my home was an anxious decision for me. I wasn't sure if it was right for me. I called to find out and reached Michael. Such an excellent experience with him. He was so patient with me, no...Refinancing my home was an anxious decision for me. I wasn't sure if it was right for me. I called to find out and reached Michael. Such an excellent experience with him. He was so patient with me, no pressure, and answered any question I had. He convinced me that my decision to refinance was good choice for me. He gave so much time to me guiding me through steps to make refinancing easy and possible without it being stressful. He and other professionals at Rocket stayed with me through to closure to ensure the process would be properly executed and easy. He’s a kind man and cares about clients. Anyone considering home equity loans/refinance would do good to contact Rocket and ask for Michael to start your journey. Truly educational and professional help in achieving the refinance process. I’m happy he was there to help me."

Ashli Perry
Ashli Perry

Ashli Perry

Rocket Mortgage Sales
9 Reviews
Ondie Caputo

"Ashli is that rare person we meet very seldom in a lifetime. Ashli's knowledge capabilities, and expertise are phenomenal. All avenues and possibilities will be studied with Ashli with the utmost ...Ashli is that rare person we meet very seldom in a lifetime. Ashli's knowledge capabilities, and expertise are phenomenal. All avenues and possibilities will be studied with Ashli with the utmost punctuality and professionalism. Ashli will explain every detail and offer all options. Ashli's compassion and understanding is immeasurable. Make no mistake about it Ashli is changing lives! A very heartfelt Thank You Miss Ashli!"