Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 24 of 397
Julie Lewis
Julie Lewis

Julie Lewis
Rocket Mortgage Sales
128 Reviews
Sharita Holmes

"We had the pleasure of working with Julie on our Refinance loan. As a consumer and someone who doesn’t really understand much about the procedures, I can tell you, what we needed was someone who ...We had the pleasure of working with Julie on our Refinance loan. As a consumer and someone who doesn’t really understand much about the procedures, I can tell you, what we needed was someone who could explain, help and treat me with dignity. In the beginning there were some issues. I knew the issues would take persistence to find a resolution and Julie helped us with all of these concerns. She turned a bad experience into a positive outcome. We needed to have professional treatment from your company and Julie exceeded the mark. She was professional, prompt, courteous, and kept us in the loop during the entire process. We are very aware that it takes an ambassador to represent a company. Julie is a great and wonderful ambassador of your company and we thank her. She is a great asset to your company. Complaining people will dump on someone quite easily but people forget to take the same time and emotion to thank someone for their help. So thank you Julie! "

Prince Ogbogu
Prince Ogbogu

Prince Ogbogu
Rocket Mortgage Sales
128 Reviews
Janet Thomas

"I can't even get over the wonderful experience I had with the way Prince processed my refinance!! He was there for every question I had, helped me with getting the documents required to his team ...I can't even get over the wonderful experience I had with the way Prince processed my refinance!! He was there for every question I had, helped me with getting the documents required to his team either by text or email because I didn't have the access to a fax machine or a scanner. but he made it work without one hitch. He was always kind and patient, and always respectful, efficient and professional. He took my application and approved it on January 3, and by January 24, my loan closed. That was 21 days of the loan process with a holiday in there as well! It could have been even a shorter time if it weren't held up a couple of days because of my previous mortgage company's inefficiency to get documents to me. Therefore, as I said, it was a wonderful experience thanks to Prince!!"

Katie Crane
Katie Crane

Katie Crane
Rocket Mortgage Sales
127 Reviews
BobbieJo Collins

"Katie, I wanted to thank you for everything you have done to make this refinance as smooth as possible. I was very nervous going into the whole process. You've been able to answer every question I've...Katie, I wanted to thank you for everything you have done to make this refinance as smooth as possible. I was very nervous going into the whole process. You've been able to answer every question I've had plus stepped me through ones I didn't even know I needed clarification on. You have been on the ball with any and all updates. I really appreciate everything you have done from the very beginning. I know people get caught up in the hustle and bustle of the day. Sometimes we forget to just slow down and pat someone on the back that has deserved it. Here's your pat on the back. Thank you again for everything. We truly couldn't have done it without you. Bobbie C."

Justin Fendelet
Justin Fendelet

Justin Fendelet
Rocket Mortgage Sales
127 Reviews
John Deuback

"Justin is more than the lead executive loan Banker at Rocket Mortgage one of the biggest corporations in America, He is an awesome person heart and soul. I met Justin at Rocket Mortgage when I wanted ...Justin is more than the lead executive loan Banker at Rocket Mortgage one of the biggest corporations in America, He is an awesome person heart and soul. I met Justin at Rocket Mortgage when I wanted to purchase a home and it went further then just buying a home, I met a friend, a true friend... see Justin is not an executive loan Banker for a paycheck he is doing it for you!! Justin is the type of person it likes helping people and doing what he does allows him to do exactly that. He helps people get their home loans so that they can find their place in the world to raise their families, to build memories, a place to hang their hat and call home... Justin went above and beyond anything I would have ever expected from anyone in any business... from the beginning to the end of the buying process he was there day or night to answer any questions or to remove any doubt or worries that I might have had. A loan Banker doesn't do that, that's something a true friend does.... what's amazing is that he treats everyone this way!!!! Anyone he's ever done business with Justin knows exactly what I'm talking about and those of you who have not done business with Justin all I can say is you're missing out..... he's an awesome individual and without a doubt, God sent.... he got my wife and I the lowest interest rate and the lowest monthly mortgage payment humanly possible. Thank you for all you've done for us Justin and always know that our home is your home and if you need a friend will be here for you...."

Mike Gunn
Mike Gunn

Mike Gunn
Rocket Mortgage Sales
127 Reviews
Britt Miles

"So, Mike Gunn where do I even start! Well guys here is my experience. I never in a million years thought that I would qualify for a home loan. I put an application in online and was put in contact ...So, Mike Gunn where do I even start! Well guys here is my experience. I never in a million years thought that I would qualify for a home loan. I put an application in online and was put in contact with Mike Gunn. In the back of my mind I was like here we go again.... he’s going to get on the phone and rudely tell me that I don’t qualify. Let me tell you guys something.... I HAD NO IDEA What was about to happen. Mike gets on the phone and was just as kind and sweet as could be. He told me I was approved and although it was over the phone it literally felt like he held my hand and walked me through step by step. Mikes welcoming personality should be commended. He helps to ease the anxiety of the home buying process. My process took a while but that was at no fault of Mike or Rocket Mortgage. Some repairs needed to be done for my FHA loan to go through. During this time I had questions and I sometimes didn’t know who to contact but I knew if I reached out to Mike that he would either have an answer, find an answer, or direct me to the right place. I worked with multiple people throughout the process but the person who has the long lasting wonderful impact on me is Mike. I don’t know how important reviews are to the company but I know if Mike was my employee I would keep him in mind for any raises or promotions that are available. Mike has created an excellent experience for me and my family. Whenever someone asks who they should contact for a home purchase or a refinance I won’t say Rocket Mortgage I will literally say “hey get in touch with my buddy Mike he will take care of you”. For all it’s worth, Mike if you are seeing this I appreciate you so very much. I am finally in my new home and I am grateful and appreciative for all of you hard work, dedication, professionalism, and understanding. I was anxious and had no clue how to enter into or follow through with the home buying experience and you literally were a God send that provided me so much hope and relief through the process. Kudos to you Mike Gunn!!!!!"

Chris Prescott
Chris Prescott

Chris Prescott
Rocket Mortgage Sales
127 Reviews
Rebel Warrior

"Chris Prescott deserves 5+++ stars. He is AMAZING! We had a problem getting closed on another property to no fault of Rocket. The seller had property violations that never got resolved in time. Chris...Chris Prescott deserves 5+++ stars. He is AMAZING! We had a problem getting closed on another property to no fault of Rocket. The seller had property violations that never got resolved in time. Chris Prescott stepped in and became not only our banker but a trusted confidant and friend. He constantly reassured me in current troubles and potential ones with direction on how to ward them off. He went above and beyond accommodating our needs to make this flow smoothly. He even provided and called me on his personal cell from home during his dinner hour. Talk about dedication! This gentleman deserves the award of the year for compassion, dedication, determination, and fortitude to get our loan close in 30 days. He is a true gem as a person and asset to Rocket. He deserves a raise and all good things imaginable. I pray peace and abundance in all his endeavors in life. What a wonderful person. Thank you!"

Timothy Rice
Timothy Rice

Timothy Rice
Rocket Mortgage Sales
127 Reviews
Danielle Reginek

"I wholeheartedly do not believe I would be a FIRST TIME homeowner if it wasn't for Tim!! He worked with me for over a year to get me to where I am today. My credit needed improvement. He gave me ...I wholeheartedly do not believe I would be a FIRST TIME homeowner if it wasn't for Tim!! He worked with me for over a year to get me to where I am today. My credit needed improvement. He gave me tips on what to do to get my score increased and kept in touch just to check in and see how I was doing on my path of homeownership. It made me feel comfortable, showed that he genuinely cared, and I trusted that everything would work out with him in my corner. I am so thankful for the patience he's had with me, such an uneducated person when it comes to buying a home and the "real estate" lingo that is involved. I would call him frequently just to ask, to me, seemed like dumb questions. He never made me feel that way. I had many restless nights over my pre-approval to closing period just thinking about the good, bad, and "what-if's" of this process. (So many what if's...lol) Any bad thought or concern I had, I would voice to Tim. He would always just tell me not to worry and that he would take care of it. He was prompt, respectful, witty, and extremely educated in this field. I admire his professionalism. I close on my home tomorrow morning. I will own a home tomorrow. Wow. It's an emotional feeling to know that I'm finally at the finish line. Thank you so much for everything you did to help me in this process Tim. Rocket Mortgage is lucky to have someone like you on their team. "

Gina Brown
Gina Brown

Gina Brown
Rocket Mortgage Sales
126 Reviews
Nicole Jones-Gyllstrom

"We had an outstanding experience working with Gina Brown on our refinance. From the very beginning, Gina was incredibly knowledgeable, responsive, and patient. She took the time to answer every ...We had an outstanding experience working with Gina Brown on our refinance. From the very beginning, Gina was incredibly knowledgeable, responsive, and patient. She took the time to answer every question we had, explained each step of the process clearly, and made what could have been a stressful experience feel straightforward She took the time to and manageable. What impressed me most was her dedication. During my procurement process, I had politely let Rocket Mortgage know that I was considering other options. Gina didn’t pressure us—instead, she went to bat for us. She advocated on our behalf, helped us understand the value of the program, and ultimately earned our business through exceptional service rather than sales tactics. The closing process was unbelievably fast. I honestly couldn’t believe how quickly everything came together, and Gina kept us informed every step of the way. Her professionalism, expertise, and genuine commitment to her clients made all the difference. If you’re considering a refinance or mortgage, I highly recommend asking for Gina Brown at Rocket Mortgage. She exceeded our expectations, and we couldn’t be happier with the experience. Thank you, Gina, for taking such great care of us!"

Abe Faraj
Abe Faraj

Abe Faraj
Rocket Mortgage Sales
126 Reviews
Mario N Amber Solomon

"Working with Abe was an absolutely stress-free experience, truly unbelievable in the best way. When I told my realtor that I wanted to buy a home by January 2026 she said, “I have the guy for you.” ...Working with Abe was an absolutely stress-free experience, truly unbelievable in the best way. When I told my realtor that I wanted to buy a home by January 2026 she said, “I have the guy for you.” And she was right! From the moment Abe reached out he took a look at my credit, told me exactly what I needed to do and laid everything out clearly so we could close in our timeframe. My realtor Chevy, gave me a timeline and together we executed every step in order. Abe was always available when we needed him. He was very informative, knowledgeable, honest and patient. He answered every question we had and solved any issue within minutes. This home buying process was truly amazing because of the incredible team we had behind us. Abe made what could’ve been stressful feel easy and achievable. I give him 100/100 and highly recommend him to anyone looking for a smooth, supportive and professional home loan experience."

Daniel Friedberg
Daniel Friedberg

Daniel Friedberg
Rocket Mortgage Sales
126 Reviews
Julie Boe

"Daniel was fantastic! While I was comparing loans with other companies he provided me solid and calm advice throughout. I almost had to jump through a few hoops with other companies (Wells Fargo) to ...Daniel was fantastic! While I was comparing loans with other companies he provided me solid and calm advice throughout. I almost had to jump through a few hoops with other companies (Wells Fargo) to get them to match the initially great rate Rocket Mortgage + Schwab was providing from the get-go. Another company the person I spoke with was very pushy and eager for business, but it simply wasn't a pleasant experience. In the end I was hopeful that Rocket Mortgage + Schwab would be able to give us the best deal because I absolutely had the best experience due to my interactions with Daniel. I am very happy with the outcome and really grateful for Daniel's guidance along the way. While I don't anticipate needing a new mortgage anytime in the near future, I will certainly recommend Rocket Mortgage + Schwab for others in a similar position. Thanks so much Daniel!"