Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 49 of 373
Joe Waters
Joe Waters

Joe Waters
Rocket Mortgage Sales
87 Reviews
Anthony Pittman

"My wife and I started looking into refinancing our house back in May of this year. We went to three different local banks to do this. Time after time we were disappointed with the service we got from ...My wife and I started looking into refinancing our house back in May of this year. We went to three different local banks to do this. Time after time we were disappointed with the service we got from those banks. None of these banks had the knowledge or will to work with us and a VA loan. I spoke with Joe Waters at Rocket Mortgage and all I really was doing was asking basic questions about the refinance process. Joe was very knowledgeable and answered every question I had.After speaking with Joe, I thought that instead of putting our house on the market and finding another house we could stay in the house we made into a home.However, I knew that to really get this process going my wife Jody would have to get on board. I arranged a time that Joe, Jody and myself could get on the phone together. Joe went thru the refinance process with us and explained what would be required of us. He was extremely helpful in answering our questions. Once we decided that this was the best choice for our family, and began the process, Joe walked us thru every step of the application and background.The time it took for us to do the paperwork was actually alot easier than I thought it would be. We are closing our loan on August 8th. I am deploying to South East Asia for a year and am currently in training for this mission. We wanted to do some improvement projects on the house prior to my leaving. To know that Jody wont have to worry about fixing the bathroom downstairs or replacing the window upstairs while Im on this deployment will be a heavy load off my mind. I will be able to concentrate on my mission and get back home to my family. From my family to yours Thank You. SGT Anthony Pittman Det II Company D 189th AVN Co"

Kristen Young
Kristen Young

Kristen Young
Rocket Mortgage Sales
87 Reviews
Annette Collins

"Kristen was very professional and helpful she goes above and beyond to get your Loan approve. It feels really good to know that this is not just a job for Kristen. But she really cares about her ...Kristen was very professional and helpful she goes above and beyond to get your Loan approve. It feels really good to know that this is not just a job for Kristen. But she really cares about her customers. Their was time I didn't think it was going to happen an I cried and Kristen comforter and assured me everything was going to be all right and I was facing a situation where if my loan did not get approved I did not who to turn to. Kristen, I thank God for people like you I wish more people was caring and helpful as you are. Once again Thank you and God Bless."

Lisa Coleman
Lisa Coleman

Lisa Coleman
Rocket Mortgage Sales
86 Reviews
Amanda Bolz

"Lisa was amazing! I'm a first time home owner and have 0 experience in buying property. I have rented a house for 5 years and my landlords decided to sell. Well, i decided to buy it. I had no ...Lisa was amazing! I'm a first time home owner and have 0 experience in buying property. I have rented a house for 5 years and my landlords decided to sell. Well, i decided to buy it. I had no realtor to guide me in what to do or even where to start. Luckily Lisa was there 100% the whole time. Lisa was extreme friendly and found so many options for me and made it not confusing at all. She found me the best rates and mortgage for me. If i ever had a question, she was there to answer immediately. I even received text messages late at night. I work super long hours so it was difficult for me to actually get in contact with her. Lisa understood that and kept in contact with me via text and email. If i was able to call in the short amount of time i had, i told her what time would work and she was always there to answer the phone and answer questions. She was even there when i got closer to closing and i was having a little freak out about the disclosure. She even added some discounts to get my estimate back down to what it was. Due to my debt to income ratio, my closing was going to be way more than i could afford (almost 2 times the amount my original estimate said) She got it down to the original estimate and apologized for making me freak out. She calmed me down and made me feel like i was heard and made sure that i understood everything. Without her i wouldn't have been able to buy this house. Thank you Lisa for all your knowledge and for being so kind to me during this difficult stressful time of year."

AJ Givens
AJ Givens

AJ Givens
Rocket Mortgage Sales
86 Reviews
Kristie Medeiros

"We truly love working with him. He has been amazing and has maintained smooth and transparent communication with us. He has supported us tremendously for nearly four years. He works very well with ...We truly love working with him. He has been amazing and has maintained smooth and transparent communication with us. He has supported us tremendously for nearly four years. He works very well with Deaf consumers, just as we do, and demonstrates strong cultural understanding and communication skills. He truly deserves a promotion. We highly recommend that you connect with him. We cannot imagine our work without him. He is very patient, understanding, a good listener, and has an amazing attitude. You are the best!"

Dom Hinojosa
Dom Hinojosa

Dom Hinojosa
Rocket Mortgage Sales
86 Reviews
Cindy Walter

"Dom is AWESOME! In March 2021, I was given his name from a friend that because I tried to refinance with my original mortgage company, I explained to the agent that I had a temporary job, and she told...Dom is AWESOME! In March 2021, I was given his name from a friend that because I tried to refinance with my original mortgage company, I explained to the agent that I had a temporary job, and she told me it would be fine and that I qualified for the refinance due to my credit score and income. She set me up for an appraisal at the cost of $500, she said the temporary job was not an issue. After the appraisal was completed I was denied the loan due to the temporary job. She admitted she was wrong, but I lost $500. Dom agreed I was not advised correctly and to contact him when the job became permanent. In June, the job became permanent so I decided to call Dom and ask how long I would have to wait to refinance, he replied "did you receive your first paycheck", my answer was yes, and the process began. I am so grateful of Don taking the time to talk to me in January, his compassion and professional advice. I have now completed the refinance, saving $250 per month! Dom is AWESOME!"

Brittany Massa
Brittany Massa

Brittany Massa
Rocket Mortgage Sales
86 Reviews
Ray D'Alessio

"To be honest, there isn't enough space here to write all the good things I can say about our experience with Brittany. From start to finish she was there every step of the way making sure we were ...To be honest, there isn't enough space here to write all the good things I can say about our experience with Brittany. From start to finish she was there every step of the way making sure we were taken care of and making sure the process was smooth and stress free. Obviously, when dealing with ANY type of mortgage it's never stress free, but Brittany made it so much easier. Out of all the mortgage people I've ever worked with she came across as the most knowledgable and explained things in a way that even a first time mortgage customer could understand. I honestly feel like we made a new friend; THAT'S how personable she was. Thank you so much Brittany for all your hard work. "

Allen McKinney
Allen McKinney

Allen McKinney
Rocket Mortgage Sales
86 Reviews
Chris Mosley

"As a license realtor and currently a Relocation Director for transferring military families, I understand the importance of communication and the quickness to close. Allen provided constant ...As a license realtor and currently a Relocation Director for transferring military families, I understand the importance of communication and the quickness to close. Allen provided constant communication and quickly responded to every request and email I sent, and there were a few. With Allen's assistance, we were able to apply for a refinance and receive a closing date in less than two weeks! That is almost unheard of in this current real estate climate. Not only was he a joy to work with, but he also showed incredible patients. He remained on our initial call with us for well over an hour, while he walked us through uploading all the required document to expedite our refinancing process. Not only did he treat us with professionalism, but also infused a level of friendliness that put us at ease and made us realize we were in good hands! If you are looking to refinance or get a loan for a new mortgage, Allen is the man!!! I only have high praise and appreciation for all of his hard work! Thank you for EVERYTHING, Allen!!"

Connor Mihaljevic
Connor Mihaljevic

Connor Mihaljevic
Rocket Mortgage Sales
86 Reviews
Rebecca Heithoff

"5-star experience with Connor! He was communicative and efficient even through a complicated sale. He was always available to answer my questions and kept me updated on the status of my loan. He also ...5-star experience with Connor! He was communicative and efficient even through a complicated sale. He was always available to answer my questions and kept me updated on the status of my loan. He also went above and beyond to help me navigate the process and get the best possible deal. I would highly recommend Connor to anyone looking for a mortgage banker. He is knowledgeable, professional, and genuinely cares about his clients. Here are some specific examples of Connor's communication and efficiency: -He responded to my emails and phone calls promptly, even on weekends. -He kept me updated on the status of my loan every step of the way. -He was able to resolve any issues that came up quickly and efficiently. -He was always willing to go the extra mile to help me get the best possible loan. I am so grateful for all Connor's help!. He made the process much less stressful and made me feel confident that I was getting the best possible deal."

Jordan Davenport
Jordan Davenport

Jordan Davenport
Rocket Mortgage Sales
85 Reviews
Richard Parker

"The one word I would use to describe Jordan is Trust... With the vast number of lenders available to offer you a mortgage, you need to work with someone you can trust... When Jordan tells you she can ...The one word I would use to describe Jordan is Trust... With the vast number of lenders available to offer you a mortgage, you need to work with someone you can trust... When Jordan tells you she can do something and this is what it will cost, you can "take it to the bank"... After our decision to proceed, I worked with an administrative support specialist but Jordan was always available should something serious threaten to derail the process... The loan materialized in a surprisingly short timeframe and it was exactly what we agreed to in the very beginning... No last minute surprises ... No "Oh I forgot to tell you this"... It was as originally agreed... I view Jordan as I would a trusted friend... Dick Parker"

Orval Davis
Orval Davis

Orval Davis
Rocket Mortgage Sales
85 Reviews
David Dodson

"After 6 months of dealing with every kind of option, where others could earn money on my situation, it was a blessing to talk to Orval. Immediately, I could communicate my needs and understand what ...After 6 months of dealing with every kind of option, where others could earn money on my situation, it was a blessing to talk to Orval. Immediately, I could communicate my needs and understand what Orval was offering. He communicated clearly and answered questions knowledgeably. I had confidence because he told me the truth. He asked a few questions, then called back with an option I had been told I couldn't do by three different experts in debt resolution. I called Orval when I had real questions throughout the process with excellent results every time. Orval is honest and knows how to listen to the client. This review is for his supervisors more than future clients. I highly recommend Orval to anyone needing information on loan options for any situation. He should be recognized for his caring, and personal touch, that kept me comfortable during the entire process. He was there when I called yesterday with a question. I just went through the easiest closing possible in my own home. While there were other experts in different departments I talked with throughout the process, Orval was the one I trusted. He was honest, direct, and available. I do not know how to recommend him any higher."