Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 65 of 397
Louis Mendoza
Louis Mendoza

Louis Mendoza
Rocket Mortgage Sales
72 Reviews
Daniel Attaway

"When I initially ventured onto the Rocket Mortgage website, I was only curious about financing, was not sure if I would even qualify for a loan, you could say I was not very confident, being a first ...When I initially ventured onto the Rocket Mortgage website, I was only curious about financing, was not sure if I would even qualify for a loan, you could say I was not very confident, being a first time buyer. Louis was the agent who I had contact with. He immediately made me comfortable requesting information on the home buying process, I never felt any pressure from him. When I decided to proceed, it felt like Louis did ALL the work, I only needed to provide him information, send some faxes of my finances...etc. Louis would send me emails to update me on progress of my loan, when he said he would call, he would call just as he said, I NEVER felt out of the loop. He walked me through every single step, even helping me to use some features of my home computer, (Im not very computer literate). The service I received from Louis Mendoza was beyond 5 stars, he continuously went above and beyond to help me buy my first home. THANKS Louis!!"

Rafael Montano
Rafael Montano

Rafael Montano
Rocket Mortgage Sales
72 Reviews
John Hurney

"Getting a mortgage or refinancing is never something someone looks forward to doing. We were moving half way across the country and were given three recommended providers. What sold us on ...Getting a mortgage or refinancing is never something someone looks forward to doing. We were moving half way across the country and were given three recommended providers. What sold us on Quicken/Rocket was Rafael. He made the process super easy and super painless. He kept us up to date on everything, even calling us during his vacation. We were never wondering what happened next. He guided us through the process in a way that made us feel like he truly cared about us. I am a 30 year attorney who was relocating for a high level job. I didn't need anything to worry about. In prior loans, I always felt like they were hiding the ball (and often they were), but Rafael was upfront and diligent. He returned calls immediately. I have done this many times and would say that each was a horrible experience. This was the first mortgage that was pain free and problem free. Can no speak higher about Rafael."

Jo Rasul
Jo Rasul

Jo Rasul
Rocket Mortgage Sales
72 Reviews
Darby Lanz

"What I say about Jo. There aren't enough appropriate words. This was my first home buying experience, and working with Jo was what made it a pleasurable one. From our first interaction (the instant ...What I say about Jo. There aren't enough appropriate words. This was my first home buying experience, and working with Jo was what made it a pleasurable one. From our first interaction (the instant chat while applying for a pre-approval), he was knowledgeable, friendly and helpful. As I progressed through the loan process, I was comparing two "local" lenders with Rocket. Jo made all the difference. He was able to explain terms/processes/charges in plain, understandable language. To top that off, he was able to get me a better rate than others were offering. Jo made himself (and his team) available whenever I had a question, and they had everything done in a timely manner. Also, having Jo as a contact throughout the entire process was awesome!!! Service alone, Jo earned five stars. But throw in his personality?? We're talking 10 stars and beyond!!! Thank you so much Jo!!!"

Jerome Robinson
Jerome Robinson

Jerome Robinson
Rocket Mortgage Sales
72 Reviews
Stan Bostic

"Waiting for sometime to refinance my home because I just didn't want to go through the horror stories that I had heard about with the process I finally gave in and took the recommendation of a Friend ...Waiting for sometime to refinance my home because I just didn't want to go through the horror stories that I had heard about with the process I finally gave in and took the recommendation of a Friend to use a local mortgage company only to find myself in living hell. Having committed myself I started looking at other companies that I can change to and saw more good things about Rocket Mortgage than bad so I reached out. In quickly got a call from Jerome who was cordial, calm and expressed verbally a true desire to help. After I explained the situation I was in he explained that he would step with me through the entire process and gave me some recommendations that made me feel at ease. In a few short weeks it seemed that everythignwas going fine until I was made aware of a feew glitches with my credit or to better say people I once had credit with. Jerome and the Team advised it would not be a problem and guided me through the work I diligently had to do. Unfortunately, the mistakes that were made by the companies needed a deeper resolution and I found myself running out of time. Jerome told me not to worry that the time lapse would not be a problem and when I got everything resolved we would refresh and get it done. Indeed we did and I could not be more happy with Rocket Mortgage and Jerome, a true professional and very customer sensitive - traits hard to come by with customer service these days. I have and will continue to recommend Rocket Mortgage to any and all looking to finance or refinance their home."

Tiffany Siecinski
Tiffany Siecinski

Tiffany Siecinski
Rocket Mortgage Sales
72 Reviews
Sue Carrier

"Tiffany was there for us throughout the entire mortgage process. When we were first applying, she guided us thru the steps and the corresponding info/docs that were needed, all while giving us plenty ...Tiffany was there for us throughout the entire mortgage process. When we were first applying, she guided us thru the steps and the corresponding info/docs that were needed, all while giving us plenty of time to find and upload them. When any additional assistance was required, she connected us with her team members who then quickly resolved the matter and achieved the desired result. She always kept us up to date and moving along, continuously answering any questions or addressing any concerns we had in an easy & timely manner."

Mike Terek
Mike Terek

Mike Terek
Rocket Mortgage Sales
72 Reviews
Kevin Brewster

"I have recently got out of the military, and decided renting wasn't going to work for my wife and I. We called a few places to get "pre qualified" for a VA home loan, including USAA. We didn't feel as...I have recently got out of the military, and decided renting wasn't going to work for my wife and I. We called a few places to get "pre qualified" for a VA home loan, including USAA. We didn't feel as if they had out best interests in mind. I decided to try Rocket Mortgage. I was very fortunate to get Mike Terek assigned to my loan. From our first conversation he not only told me he was committed to making this happen through his service but he showed me. Mike was very personable and friendly, as well as a complete professional. If you are looking for a home loan, start with Rocket Mortgage and ask for Mike Terek. Next time we purchase a home, Mike will be our choice and standard of mortgage banker(s). "

Carly Baetens
Carly Baetens

Carly Baetens
Rocket Mortgage Sales
71 Reviews
John Reed

"Carly was Great. I always ask the person to assume a +/- 720 credit score prior to running any check - including a "Soft Hit." She didn't have any problem with that, and we went through the numbers. I...Carly was Great. I always ask the person to assume a +/- 720 credit score prior to running any check - including a "Soft Hit." She didn't have any problem with that, and we went through the numbers. I felt no pressure, she was knowledgeable - quick with response, and I was able to make an informed decision. I agreed to allowing the credit soft hit, and we went through it again. She may have spent more time with me on the phone (1hr-40min), but it was all good with her. I cannot recall, but she must have ran the numbers around 6 times with different scenarios, and I felt no pressure during our conversation. You could tell that she just wanted to help. Carly played a big part, and we ended up refinancing through Rocket. Our Final Closing was today - 28 days after my first talk with her. Fully Recommend !!! Thx"

Aaron Bazner
Aaron Bazner

Aaron Bazner
Rocket Mortgage Sales
71 Reviews
Cassidy Rene'e

"Aaron was the person we dealt with in our recent refinance. He was very helpful when we had a question about the refinance. He was quick to reply to questions. If we couldn't reach him by telephone he...Aaron was the person we dealt with in our recent refinance. He was very helpful when we had a question about the refinance. He was quick to reply to questions. If we couldn't reach him by telephone he returned our calls right away. He would also follow-up with an email. When we were confused about an issue he would follows-up to get the answer. Aaron made the whole refinance very easy. Aaron had the answers to questions and if he couldn't answer he would get the answer and reply to us. If I had to refinance again I would call him to do that. Excellent representative for Rocket Mortgage. Peter Grassi"

Sam Beidoun
Sam Beidoun

Sam Beidoun
Rocket Mortgage Sales
71 Reviews
Howard Timon

"WOW !!! Only 5 Stars? That’s not nearly enough for SAM !!! Sam and I had talked about 5 minutes and I knew without a doubt, I had been lucky enough to get the Best! Sam’s Professionalism and ...WOW !!! Only 5 Stars? That’s not nearly enough for SAM !!! Sam and I had talked about 5 minutes and I knew without a doubt, I had been lucky enough to get the Best! Sam’s Professionalism and Personality combined made my Loan experience nothing more than a “Walk in the Park “ , he explained everything exactly as it would happen step by step, answered all my questions, he was straight up and spot on . When I called him if he did not answer the call, I would have a text in a matter of minutes stating he would call me in a few minutes and he always did just that. There is nothing I could possibly complain about, the entire process was perfect in every way. Sam, my Friend, I take my Hat off to you! It has been a true Pleasure. You are definitely the Leader in your field! THANK YOU SO MUCH!!! Howard T"

Giancarlo Brugnoni
Giancarlo Brugnoni

Giancarlo Brugnoni
Rocket Mortgage Sales
71 Reviews
Connie Rogers

"I saw a Rocket Mortgage commercial on television, so I decided to give them a call. The first person that I spoke with was named Giancarlo. I told him the nature of my call and what I was wanting to ...I saw a Rocket Mortgage commercial on television, so I decided to give them a call. The first person that I spoke with was named Giancarlo. I told him the nature of my call and what I was wanting to do, which was refinance my home. He asked me some questions such as my income and debts. Then he had me to draw a chart to show my present monthly debts. On the other side it showed what my monthly debts would be if I were to refinance my hwith them. He also quoted me a lower interest rate. I was amazed with how much money I could save each month by refinancing my home and paying off all of my debts. Then he told me that I was approved. He walked me through the process step by step. Giancarlo always made himself available to answer any concerns that I had. No matter how many times in a day that I called him his personality never changed. He was always courteous and polite. He is an awesome man that really knows what he is doing. I thank God for Giancarlo who reassured me from day one that he had me, and he did. Now instead of just existing, I can live my life to the fullest. I would strongly recommend Rocket Mortgage to anyone that is wanting to buy a home or refinance their existing home. If I knew who Giancarlo immediate supervisor was I would highly recommend that he be given a raise for all that he did to help me. Because my life was truly a living night mare until I refinance my home with Rocket Mortgage."