"I received a pre-approval letter from Rocket Mortgage and I called that toll free number on the letter while vacationing in LA end of March,2022. I am delighted that phone call was answered by ...I received a pre-approval letter from Rocket Mortgage and I called that toll free number on the letter while vacationing in LA end of March,2022. I am delighted that phone call was answered by Phillip Hansen of Rocket Mortgage in Detroit, Michigan. Phillip was Friendly, Knowledgeable and genuinely interested in helping me. Ever since While we looked @ more than a dozen properties in Greater Sacramento area, Phillip was guiding and updating me so that My monthly mortgage payment remains healthy and financially viable. After consulting with his underwriter, He also suggested that I payoff some of my outstanding loans which I did and I am glad that I did and it feels like less of a financial burden now. Phillip is extremely diligent, meticulous and hard worker. There are three hour time difference between me and Phillip. His response to any question via text or email was always instantaneous. He was even answering his emails while honeymooning in Mexico. In Northern California, during this whole process was an intense sellers’ market. After getting outbid by so many offers sometimes $40/$50K over the asking price, I almost gave up. Phillip was calm, positive and tenacious and made certain I get my home that I am happy with. The loan was expedited and closed in 25 days. We got the keys on June,13 of 2022. We are very happy with our purchase and living the American dream.
Thank-you Phillip. You are an asset to the Rocket Mortgage company."