Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 84 of 373
Eric Jones

"Jonathan Bonacci was a very knowledgable, friendly, and efficient representative of his company for arranging for our refinance. From the moment my wife and I started talking to him, he very quickly ...Jonathan Bonacci was a very knowledgable, friendly, and efficient representative of his company for arranging for our refinance. From the moment my wife and I started talking to him, he very quickly strived to understand what it is we were trying to accomplish. And once he understood that, he very quickly and with great thoughtfulness guided us in accomplishing what we wanted. He then guided me in a very knowledgable way in using my computer as we talked on the phone in order to get all of the preliminary paperwork accomplished which set the actual accomplishment of our refinance in motion. I think Jonathan is first rate as an agent to set up these kinds of transactions."

Eric Mac

"**Thinking about the user's request** **Understanding the request** - The query asks for a short, positive review highlighting Blake Carpenter's skills as a loan expert. ### 5-Star Review: Blake ...**Thinking about the user's request** **Understanding the request** - The query asks for a short, positive review highlighting Blake Carpenter's skills as a loan expert. ### 5-Star Review: Blake Carpenter, Loan Expert I couldn't have asked for a better guide through the home loan maze than Blake Carpenter. His professional expertise shines through in every step, turning a potentially overwhelming process into something refreshingly straightforward. Blake's exceptional communication skills broke down complex terms into clear, digestible insights, ensuring I felt confident and informed from start to finish. Thanks to him, closing on my dream home was effortless—Blake, you're a true pro! Highly recommend to anyone navigating loans."

Tom Cole
Tom Cole

Tom Cole

Rocket Mortgage Sales
52 Reviews
R Haney

"When I was shopping for a home re-fi, I stopped on RM not really expecting to be a good candidate because of my financial history. Tom chatted with me through the whole process. I shared that God is ...When I was shopping for a home re-fi, I stopped on RM not really expecting to be a good candidate because of my financial history. Tom chatted with me through the whole process. I shared that God is Lord; that whatever happened through this process, that I would accept this loan being rejected or that through this process, I would be redeemed. I knew that Tom was relating to me as a person when he talked about his family and their faith. My opinion about online services in general because of the experience with RM through Tom has shifted. I thought that OL services were probably really impersonal and vacuous before this experience. Tom handled everything...and so very quickly! Yet, when I had questions, he was available in real-time through email and calls. I'm sure that RM was the right company to handle my re-fi because Tom was gracious, knowledgeable and quick to answer my questions and to lead me through the process as well as "next steps"! Thanks Tom"

Ryan Middlekauff

"From the very start Mason was always ahead of the game which in this industry if not things can spiral out of control. He explained to me the exact process and how long approximately it would take and...From the very start Mason was always ahead of the game which in this industry if not things can spiral out of control. He explained to me the exact process and how long approximately it would take and keep the ball rolling from day 1. Nothing better when someone gives you a deadline and lives up to it. Also Mason always made me feel like I wasn’t a burden for asking questions or to see if documents were received. All in all a perfect experience and would recommend Mason and Rocket Mortgage any day. Thanks again"

Hazem Haddad
Hazem Haddad

Hazem Haddad

Rocket Mortgage Sales
52 Reviews
Luis Reyes

"My is Luis M. Reyes, I was in the market for 6 months trying to buy an apartment or a condo. With an excellent credit score I tried to get a loan from my bank, they turned me down because I was new at...My is Luis M. Reyes, I was in the market for 6 months trying to buy an apartment or a condo. With an excellent credit score I tried to get a loan from my bank, they turned me down because I was new at my job, then I tried USAA, they also turned me down because I didn't have any debt. I was about to give up until I called Rocket Mortgage and talked to Mr. Hazem, he ran my credit report and got me approved in one hour. He help me alone the way with all my questions and paper works. Thanks to him I am a happy home owner."

Ken Jones
Ken Jones

Ken Jones

Rocket Mortgage Sales
52 Reviews
Tim Reese

"So I was originally applying for a mortgage loan with a different lender.I was communicating with my agent via email text and phone. Long story short the agent went on vacation for a week and didn’t ...So I was originally applying for a mortgage loan with a different lender.I was communicating with my agent via email text and phone. Long story short the agent went on vacation for a week and didn’t tell anyone about me or where we were at in the process, and needless to say I was quite frustrated. So I called up Rocket Mortgage. I got connected with Ken Jones. Right off the bat Ken was on top of it and within about an hour I was already signing documents via DocuSign. The next day Ken was unavailable, but not to worry, a member of Ken‘s team contacted me and was able to keep the ball rolling. As a team they never let me down. And now thankfully to the whole rocket mortgage team I have closed on my house and have moved in and I am most thankful for that team."

Gino Khammo
Gino Khammo

Gino Khammo

Rocket Mortgage Sales
52 Reviews
Brian Driver

"I give Gino an excellent b/c he adapted to my communication style. Although not rude, I wasn't very patient with the process and wanted clear direct answers to my questions, and wanted Gino to present...I give Gino an excellent b/c he adapted to my communication style. Although not rude, I wasn't very patient with the process and wanted clear direct answers to my questions, and wanted Gino to present the options for me to decide. I didn't want the normal back and forth about how much I would like to pay per month (the answer is always as little as possible) and blah blah blah. Gino adjusted to my style and I appreciate that. He was also quite easy to either reach him or have a response in a timely manner."

Nero Takakura

"Working with Daniel Komertz was awesome. He is always available and willing to help. Daniel has great communication skills and is able to explain everything easily. Even if the question is not in his ...Working with Daniel Komertz was awesome. He is always available and willing to help. Daniel has great communication skills and is able to explain everything easily. Even if the question is not in his department, he goes above and beyond to make sure you get the right answer. Daniel convinced me to change mortgage companies and I’m really thankful that he did. Just so you know, I contacted my previous mortgage company with questions about refinancing a couple days before talking to Rocket Mortgage and today I closed my refinancing with Rocket Mortgage while I never heard back from my previous company! Rocket Mortgage and Daniel are just that good. Even with all the pandemic issues we have, Daniel made sure all the “i” were dotted and all the “t” crossed. Very smooth and satisfying experience. This is the time to refinance and Rocket Mortgage Mortgage and Daniel Komertz are the way to go!"

Sarena Scales
Sarena Scales

Sarena Scales

Rocket Mortgage Sales
52 Reviews
Judy Wayne

"I was very impressed with Ms. Scales. She was most helpful with the multitude of documents one is now required to submit to the underwriters. 95% of the time I was able to communicate with her with ...I was very impressed with Ms. Scales. She was most helpful with the multitude of documents one is now required to submit to the underwriters. 95% of the time I was able to communicate with her with little or no delay. About two weeks prior to my closing, however, the attention shifted to a person who dealt with the underwriter and although my loan did go through, the last two weeks were quite unnerving. I was unable to consult with Ms. Scales which only increased my anxiety. She was very knowledgeable, helpful beyond question and sincere with her concern about my loan. Everything worked out well and we closed two days before the expiration of my interest rate. I am very pleased that I went with Rocket Mortgage and Rocket Mortgage. I highly recommend Ms. Scales to anyone who is interested in dealing with Rocket Mortgage. She was always available."

Nick Sinning
Nick Sinning

Nick Sinning

Rocket Mortgage Sales
52 Reviews
Bob Clark

"My wife and I wanted to discover a way to consolidate some bill's and have some funds available to do some much-needed home renovations through a refinance of our current home mortgage. But we ...My wife and I wanted to discover a way to consolidate some bill's and have some funds available to do some much-needed home renovations through a refinance of our current home mortgage. But we currently have a comfortable mortgage payment, so we did not want a refinance plan to greatly increase our monthly payment. Nick took a preliminary look at our financial profile and our wish list and said he was pretty confident he could work out a plan for us with a lower interest rate than would let us maintain a monthly payment in the neighborhood of our current payment. And did he! This very patient, knowledgeable professional spent much of one afternoon working on a proposal for us that met all of our expectations and more. The entire process was painless and Nick was very patient while helping us obtain necessary documents and information to complete the application process. We were very fortunate that Nick was the guy who answered the phone and offered to work with us to successfully complete the process. Thank you Nick!"