Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 84 of 360
Frank Cotolo

"I have had more than a few experiences concerning mortgages but none were as easily handled, no less completed, than my most recent, which was put into motion by Yoselin. When she first contacted me, ...I have had more than a few experiences concerning mortgages but none were as easily handled, no less completed, than my most recent, which was put into motion by Yoselin. When she first contacted me, I was reticent to go through the cumbersome process of refinancing, since two attempts (one with Rocket Mortgage) failed due to the incompetence of the handlers. Yoselin, after talking to me about my financial situation, assured me the process may work and if it was not for her it would not have worked. I was not easy to deal with and I was getting mixed messages from other Rocket Mortgage sources, but Yoselin showed endless patience and devotion to being my agent and interpreter, guiding me through the glitches. She was always available by phone or email (by always I mean 24/7) to answer my questions and clear up my continuing confusion about elements needed to finish the cluttered paper trail. Yoselin is, simply, the best, and I am convinced I would not have gone through the information gauntlet the process can put a person into without her guidance. I say promote her, pay her more and use her talents and methods as a template to hire or work with anyone looking for a mortgage."

Jacob Sapolin
Jacob Sapolin

Jacob Sapolin

Rocket Mortgage Sales
51 Reviews
Daniel V

"Jacob is such a phenomenal associate that I've typed, erased, and retyped our interactions not knowing how best to describe the level of dedicated professionalism and compassion that Jacob can embrace...Jacob is such a phenomenal associate that I've typed, erased, and retyped our interactions not knowing how best to describe the level of dedicated professionalism and compassion that Jacob can embrace you with for like ten minutes and my oatmeal has gotten cold. Lol. Listing a condo in Pensacola, FL and uprooting 350 miles away to Jacksonville can be stressful enough on its own. Add in employment changes and that makes the process entertaining. Toss in an energetic Australian Sheppard and now you have a balancing act. Compressing this into a limited time window is a recipe for disaster. Having the house that you traversed the state to see and almost broke your body in the process of securing, fail the inspection. And, when you are at that critical intersection of time when you are permanently leaving one job and selling your home but if you do not have a home to move to, then you can not relate the start date to the new company. Furthermore, if you do not have a new job then should you leave your current? Insert Jacob's calm demeanor, the best real-estate agent ever, and a quick cry we regrouped and found a house!! Not only that but it was our favorite house and we closed earlier than originally expected!! Great team!"

Ponmani Ilan

"had an outstanding experience working with Jordan Stevens during my mortgage process. Jordan was professional, knowledgeable, and responsive from start to finish. He took the time to explain every ...had an outstanding experience working with Jordan Stevens during my mortgage process. Jordan was professional, knowledgeable, and responsive from start to finish. He took the time to explain every step, answered all of my questions promptly, and made what could have been a stressful process feel smooth and manageable. His attention to detail and commitment to customer service gave me confidence throughout the transaction. I truly appreciated his transparency, communication, and dedication to helping me secure the best financing option for my needs. I highly recommend Jordan Stevens to anyone looking for a reliable and trustworthy mortgage lender. Thank you, Jordan, for making my home-buying experience such a positive one!"

Richard Hahner

"Our recent experience with Rocket Mortgage was all that their marketing promised. Who made the process and outcome so positive we’re the personnel with whom we dealt. Tristan proved to be more than ...Our recent experience with Rocket Mortgage was all that their marketing promised. Who made the process and outcome so positive we’re the personnel with whom we dealt. Tristan proved to be more than a loan officer. He took personal interest in helping us through to closing. There was not a problem or issue he couldn’t solve. He is professional, know the business, and cares just as much for the client as for the business. He is an excellent communicator and very patient in all of cour contacts. His guidance was specific, well thought, and accurate. Tristan and the others who handled our business make Rocket Mortgage a remarkable company. Richard Hahner Pensacola"

Trevor Davis
Trevor Davis

Trevor Davis

Rocket Mortgage Sales
50 Reviews
Byron Goree

"I was contacted by Trevor Davis through Lending Tree and he has been the best resource I have had while trying to set up a loan. He was able to provide very creative solutions for me that I would ...I was contacted by Trevor Davis through Lending Tree and he has been the best resource I have had while trying to set up a loan. He was able to provide very creative solutions for me that I would have never thought of otherwise. Even when I told him that I was going to be doing my loan through another lender he asked about it and advised me on parts of it that seemed like they could be problematic…and he was right. Even though he was not able to provide the type of financing I was looking for he still took the time to work with me to insure that I wasn’t getting a bad deal from someone else. I would recommend Trevor to anyone because of his knowledge level and the willingness to help me even when I wasn’t buying his product. It would be nice if everyone provided this kind of service as it would make life so much easier overall."

Elisabetta Chicago

"Damon was really great to work with. The entire refinance process was clear, simple, quick and user friendly. Damon went above and beyond, was very helpful, organized, responsive, professional and ...Damon was really great to work with. The entire refinance process was clear, simple, quick and user friendly. Damon went above and beyond, was very helpful, organized, responsive, professional and personable. His experience and very detailed explanation was like no other mortgage professional I have every worked with. The entire process was complete in less than 30 days, and we were able to do everything we hoped with no surprises. We even were able to complete some of the closing docs online, and the few signatures in person on the day of closing took 10 minutes and was at our home. I highly recommend Damon Eldridge from Rocket Mortgage! Thank you so much!"

Stefana Bojescu

"Wow, I am beyond pleased with my experience with Salwa. Being a first-time home buyer, I was stressed out initially. After connecting with Salwa, she made everything a breeze. She guided me ...Wow, I am beyond pleased with my experience with Salwa. Being a first-time home buyer, I was stressed out initially. After connecting with Salwa, she made everything a breeze. She guided me step-by-step all the way to closing. I am not a financially intuitive person in nature, and Salwa was extremely patient, kind, and informative throughout the whole process. She went above and beyond and found me certain discounts and items that I qualified for that I had no idea existed! I work crazy hours but Salwa was always accommodating to my schedule- she even called me at 9-10pm some days when I needed extra guidance. I felt like I was talking to a friend who GENUINELY wanted to get me the best deal. I am so glad I went with Salwa for purchasing my first home. I will definitely be a lifelong customer of Salwa's and will recommend her to all my friends and family. Oh, and not to mention that Salwa was able to close on my house in 11 days!!!!!!!!! Everyone that I spoke to said this was a very rare incident as most homes close in 30-45 days. She honestly is just incredible! Thank you so, so, so much Salwa. You are amazing"

John Gandara
John Gandara

John Gandara

Rocket Mortgage Sales
50 Reviews
Marty Zarate

"I would like to express my appreciation to John Gandara and his team at Rocket Mortgage. I have been going through some very difficult family, health and work issues this past year and it leaked over...I would like to express my appreciation to John Gandara and his team at Rocket Mortgage. I have been going through some very difficult family, health and work issues this past year and it leaked over to my finances. If it was not for John and his team I think I would still be feeling overwhelmed and defeated. What can I say about John Gandara. He listened to my embarrassing and crazy life story that got me into this financial mess. He was very patient and did not judge me. It made me feel safe to admit I made a mess of my finances and I needed help to get back on track. Mr. Gandara and his team were all very positive and upbeat throughout the whole process. I was expecting him to tell me I was denied the home loan. However, he was able to able to create magic and refinanced my home loan with debt consolidation. This loan is saving me a few thousand dollars a month and has gotten the gorilla off my chest. John also gave me some sound financial advice and ideas for short term goals to assist in saving additional money. I will be working on those goals and thanking God everyday John Gandara and his team were sent to me. You have all given me so much relief that I have not had an anxiety attack since we signed the documents. I really appreciate you all and especially John Gandara for being understanding and kind. May the Lord bless you all. Thank you Martha Zarate"

Jackson Glenn
Jackson Glenn

Jackson Glenn

Rocket Mortgage Sales
50 Reviews
Julianna McRae

"My initial experience with Rocket went from good to bad due to some crossed information. When my initial agent found he had insufficient experience for my unique case he passed my account over to ...My initial experience with Rocket went from good to bad due to some crossed information. When my initial agent found he had insufficient experience for my unique case he passed my account over to Glenn Jackson. Mr. Jackson did everything in his power to get my loan through. He had to go through many different options, several different supervisors, and a lot of inventive angles to accomplish the goal. I was not always kind, as my frustration grew with repeated road blocks, but he was patient and worked with me to get past them. Eventually we were able to close the loan. It was team work and he shouldered a lions share. Rocket mortgage is lucky to have such a dedicated employee and I am glad that he was assigned to my case."

Phillip Hogan
Phillip Hogan

Phillip Hogan

Rocket Mortgage Sales
50 Reviews
Saiyouth Vongsaikham

"I had pleasure to work with Mr Phillip. He's wonderful person, honestly, trust and very helpful, Phillip was very easy to talk to events I have never see him in person. If I have questions about my ...I had pleasure to work with Mr Phillip. He's wonderful person, honestly, trust and very helpful, Phillip was very easy to talk to events I have never see him in person. If I have questions about my Loan he took the time to explain to me, I have the best experience with Rocket Mortgage on line, because Mr Phillip help me go through the simplify Mortgage process. He's Loan expert, if I have a friends or family would like to Refinance home I would recommend him to them and I would like to use this opportunity to thanks to him to help me!"