"First of all I must admit that I am a very type "A" person and have to "know" the details upfront without any "surprises". With that being said, from the very first contact, William was the absolute ...First of all I must admit that I am a very type "A" person and have to "know" the details upfront without any "surprises". With that being said, from the very first contact, William was the absolute best! During the whole loan process, not only did he communicate with me online, but would make a call to see if I had any questions or concerns with encouragement to contact him if any came up that I didn't think of at that time. Not one time did I ever feel rushed or that ANY of my questions weren't significant. I feel he was very patient and went above and beyond to get my loan to the next level in a timely manner all while working diligently to make sure that it was a pleasant experience for me. I would and have recommended Rocket Mortgage to others and if they happen to get William as a part of their loan team, they should consider that a bonus. Thank you, William Forbes, for your upfront honesty and your help in getting me into my new home! :)"