Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 86 of 398
Debbie Kanagaki

"When I first talked Rocket Mortgage I was working with another loan company. A woman called and asked if I would be wiling to talk with one of your officers, I said okay, and spoke with Armando. I ...When I first talked Rocket Mortgage I was working with another loan company. A woman called and asked if I would be wiling to talk with one of your officers, I said okay, and spoke with Armando. I explained my situation and why I was looking for a new loan. He asked if he could run my credit and take a look at everything, he called me back as he promised on time and my loan process began. He was extremely helpful as he walked me through the entire process. I was really amazed how easy the entire process was. Paul Clark helped me as well, and I feel the people you have working for your company are great. I have already recommended Rocket Mortgage to several people. Next year when my niece is ready to buy a home I told my family to use Rocket Mortgage. Thank you for all the help I received to help with my refinance and to pay off debt. My life will be easier now. If rates every drop down from what I would be open to refinance with your company again. Armando was awesome and when I still have questions he still continues to help me. Warm Regards, Debra"

Devon Connors

"To summarize, Branden is someone who cares not only about your business but rather you as a person. If you would like more context as to why I feel this way I put my experience below. That being ...To summarize, Branden is someone who cares not only about your business but rather you as a person. If you would like more context as to why I feel this way I put my experience below. That being said if you get the opportunity to work with Branden he genuinely does care and he is incredibly hard working. My loan closed in less than a month through his communication with his team as well as my real estate agent. I have just finished working with Branden while purchasing a house for the second time. Initially I was not sold on Rocket Mortgage as my lender and honestly just wanted a quick quote to gauge my buying power. That being said Branden was very energetic and invested in my needs as a customer but also my wants as a person. He took the time to get to know me as a person and began to understand what I needed even before I did. This turned into me reaching out to him regularly to run numbers as well as discuss homes I was interested in. That being said, throughout my home buying process family became sick and my wife and I were unsure as to if/when we could continue to search for a home. I informed Branden of this and prior to even beginning to go through the logistics of putting the process on hold he took the time to ask questions and make sure we were alright. When we were finally ready to begin looking for a home again I told my wife that we were going with Rocket Mortgage. The first time we chose Rocket Mortgage out of convenience, the second time we chose Rocket Mortgage for Branden."

Tim Hicks
Tim Hicks

Tim Hicks

Rocket Mortgage Sales
53 Reviews
Binita Donohue

"With the interest rates dropping I was considering refinancing, even though I had just refinanced a year ago. Initially I had started working with another lender. Our loan was with Rocket Mortgage ...With the interest rates dropping I was considering refinancing, even though I had just refinanced a year ago. Initially I had started working with another lender. Our loan was with Rocket Mortgage and we were fully satisfied. I was just going with what I thought was a lower rate. Tim reached out to me and I am so happy that he did. He took the time to explain to me the terms of the agreement I was about to make. He also helped me understand some of the shadier lending practices that are out there. I also could tell that he would commit to doing what it takes to keep us as a client. In the whirlwind that followed I was so glad that I had someone who patiently explained what everything meant, responded to my calls/texts within minutes and made this process super smooth. He was aggressive when he needed to be and patient when he needed to be. All of the people I worked with during my refi were excellent - knowledgeable and responsive. I could not have asked for me. Honestly, I felt like he was taking care of family. Thank you so much!"

Poppi Luna
Poppi Luna

Poppi Luna

Rocket Mortgage Sales
53 Reviews
Velma Benavides

"First I want to say what a wonderful experience it is was able to work with Puppies Luna. She's very professional and very kind at the same time which makes you feel a little more at ease going ...First I want to say what a wonderful experience it is was able to work with Puppies Luna. She's very professional and very kind at the same time which makes you feel a little more at ease going through the process of trying to correct your credit in order to refinance her to get a mortgage on your home. She is so courteous and again professional and helped in such a quick and timely manner that I would recommend her for any and everybody needing to help with their credit score. If it wasn't for her I do believe I'd be losing my home to back taxes but thanks to her I'll be able to now move forward with refinancing my home and saving it. Thank you so much Poppi."

Roger Brummett

"Desmond was absolutely outstanding to work with. He was always timely and responsive, he gave great feedback at all times, and kept me up to date on any and all communications. I would recommend him ...Desmond was absolutely outstanding to work with. He was always timely and responsive, he gave great feedback at all times, and kept me up to date on any and all communications. I would recommend him to anyone and have been doing so recently with family friends whom have mentioned they might be interested in refinancing or purchasing a home. It was the kind of customer service experience that you always hope for but rarely get."

David Elkins

"When Caroline first called me, I was feeling very comfortable in my existing mortgage with Rocket Mortgage. Caroline showed me the benefits of doing the re-fi and I made the decision to do it. The ...When Caroline first called me, I was feeling very comfortable in my existing mortgage with Rocket Mortgage. Caroline showed me the benefits of doing the re-fi and I made the decision to do it. The process was clear and easy. I was so impressed that I gave Caroline the contact information for a friend of mine who was impressed when I told him what was being done for me. He, too, made the decision to do a re-fi of his mortgage and is equally pleased."

John Rolfe
John Rolfe

John Rolfe

Rocket Mortgage Sales
53 Reviews
Samoura Gillings

"From the very first steps of pre-approval all the way to the final signatures at closure, John was extremely informative and very diligent. I never felt left in the dark because of his frequent ...From the very first steps of pre-approval all the way to the final signatures at closure, John was extremely informative and very diligent. I never felt left in the dark because of his frequent follow-ups. He consistently kept me updated on the status of my application, ensuring no detail was overlooked. What really impressed me was his accessibility; John frequently answered my questions on weekends and went out of his way to make time to connect whenever I had a concern. Navigating a home loan can be stressful, but John’s expertise and proactive communication made me feel completely worry-free throughout the entire process. If you are looking for a seamless digital platform backed by a dedicated professional who genuinely cares about your peace of mind, I highly recommend Rocket Mortgage."

Emily Sagese
Emily Sagese

Emily Sagese

Rocket Mortgage Sales
53 Reviews
Christina Fox

"This was our third mortgage with Rocket Mortgage, and we can’t be more pleased. Emily went above and beyond to make the process as speedy and easy as possible. She always got back to me promptly and...This was our third mortgage with Rocket Mortgage, and we can’t be more pleased. Emily went above and beyond to make the process as speedy and easy as possible. She always got back to me promptly and answered all my questions. She even worked briefly with another colleague to get our loan to be approved faster. I would highly recommend Emily to anyone looking for a very positive mortgage experience!"

Mark Wacker
Mark Wacker

Mark Wacker

Rocket Mortgage Sales
53 Reviews
Barbara Friedman

"Mark was the most knowledgeable and professional person I have ever dealt with in doing a re-finance. This was the easiest and quickest re-fi I have ever done. Mark was always available, always ...Mark was the most knowledgeable and professional person I have ever dealt with in doing a re-finance. This was the easiest and quickest re-fi I have ever done. Mark was always available, always pleasant, and it was truly a pleasure to work with him. In the future, I will ONLY do mortgages and re-financing through Mark and Rocket Mortgage. I wish every business could follow their example of streamlining business practices and providing professional and helpful customer service. I can't say enough; I will ALWAYS recommend and ALWAYS rely on Mark and Rocket Mortgage for my future mortgage needs."

Gabe Adigun
Gabe Adigun

Gabe Adigun

Rocket Mortgage Sales
52 Reviews
Rafael Gonzalez

"From the get-go Gabe made my buying experience a positive. He did everything and beyond to make it go well, reassure me when we had " buyer anxiety attacks", through the whole process he explained ...From the get-go Gabe made my buying experience a positive. He did everything and beyond to make it go well, reassure me when we had " buyer anxiety attacks", through the whole process he explained every detailed and the most amazing thing, even with some limitations in our debt/ income ratio we overcame the issues and I was in my new house within 2 months of starting the process. I have been recommending Gabe and the company to all my friends and even strangers when I get a chance. I had hesitated in buying a house because of all the hassle and fear of not being able to get what I wanted in a booming market, I was wrong. It was easy and we have the house of our dreams. Make sure you work with Gabe, but I will have to say that the whole team was fantastic. Enjoy your new home...just like we are! Rafael Gonzalez/ a customer and a fan!"