Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 87 of 360
Mark Tremblay

"Forrest was upfront and expeditious with his information. He was informative and helpful with the details and logistics and was more than patient when I didn’t understand steps in the process. The ...Forrest was upfront and expeditious with his information. He was informative and helpful with the details and logistics and was more than patient when I didn’t understand steps in the process. The thing is he knew the program products and underwriting process ahead of me figuring it out by wasting time to go through it and get hung up. His knowledge there made the preparation process run smoothly and the closing happened within a week of the appraisal coming back I would recommend him to anyone for sure"

Doug Newton
Doug Newton

Doug Newton

Rocket Mortgage Sales
49 Reviews
Teresa Aycock-Lyles

"This was our first experience of doing a mortgage loan, pretty much, without leaving our home. Doug was so very helpful with navigating us "old timers" through the easy process. We were given his ...This was our first experience of doing a mortgage loan, pretty much, without leaving our home. Doug was so very helpful with navigating us "old timers" through the easy process. We were given his cell number, that we were encouraged to use, for any questions that we had. He was so helpful, in explaining what documents were needed and where to locate them, and even walked us through how to upload on the mortgage site! This was our fourth mortgage loan, and I have to say the easiest and no one had to take any time off work, or make any appointments at the bank. Doug was our personal banker, and made our experience very pleasant, and accommodated us, as to when we could talk over information. Thanks so much Doug."

Scott Wurst

"Michael helped us with the original mortgage and then reached back out to us when the rates dropped and we did a refinance. He answered all of our questions, was very knowledgeable and easy to talk ...Michael helped us with the original mortgage and then reached back out to us when the rates dropped and we did a refinance. He answered all of our questions, was very knowledgeable and easy to talk to. We even had to delay our decision for a while due to an illness and Michael was very patient and never once pressured us to get anything done. I highly recommend Michael for any of your mortgage needs. It was an absolute pleasure dealing with him."

Robert Ramos
Robert Ramos

Robert Ramos

Rocket Mortgage Sales
49 Reviews
Drew Osborn

"If I could write 10 I would or 11. Robert was kind, patient, able to help me figure out how it goes. Very knowledgeable, very understanding, very impressive-will not surprise me at all if he moves up ...If I could write 10 I would or 11. Robert was kind, patient, able to help me figure out how it goes. Very knowledgeable, very understanding, very impressive-will not surprise me at all if he moves up quickly in this outstanding company who builds dreams and helps folks like me achieve their dreams of home ownership and responsible financial planning."

JD Healy

"Personal, informed, professional care from the very first call. My wife and I were considering the purchase of a second home. I had seen the commercials for Rocket Mortgage on TV. They made it seem ...Personal, informed, professional care from the very first call. My wife and I were considering the purchase of a second home. I had seen the commercials for Rocket Mortgage on TV. They made it seem so easy. I was dubious but I called to see for myself. From the very first call I had with Scott we moved from "thinking about buying" to "Let's do it!" Scott clearly knows the business inside and out but more, he understands that his clients do not do this everyday. He spends the time to patiently walk through the pieces. He left us with such a sense of confidence that we jumped in and got our vacation home ... and we love it. If you are "thinking" too I highly recommend calling Scott and his team. If you are a real estate agent you should consider keeping Scott's number on file ... you will sell a lot more homes and have a lot more happy clients. It's only a shame I can't give Scott more than 5 stars. Thank you Scott!!"

Geoff Schmidt
Geoff Schmidt

Geoff Schmidt

Rocket Mortgage Sales
48 Reviews
Ronnie Golden

"My wife and I was trying to make up our minds if we wanted to sell our home and downsize. I met Geoff during the that time. He was very helpful and and patient with us. We decided to remain in our ...My wife and I was trying to make up our minds if we wanted to sell our home and downsize. I met Geoff during the that time. He was very helpful and and patient with us. We decided to remain in our house. We did a refinance and got equity to help us to achieve our golds. Geoff was a great help in suggesting ways to help us make a decision to achieve the needs we had. The process was very easy and closing was within a couple weeks. At closing Rocket had an notary come to our house to notarize the papers. I have used Rocket Mortgage on other occations and found the process to be very easy."

Becky Waller

"Brandon is a consummate and knowledgeable professional who goes above and beyond his duties to ensure his clients are well-informed, satisfied, and confident that they have received the best possible ...Brandon is a consummate and knowledgeable professional who goes above and beyond his duties to ensure his clients are well-informed, satisfied, and confident that they have received the best possible conditions in their contracts. He is also very personable and makes sure to establish that personal connection with his clients which makes for a much better experience in a somewhat stressful process."

Branden Terry
Branden Terry

Branden Terry

Rocket Mortgage Sales
49 Reviews
Allan Binder

"I tried a few times to renegotiate my mortgage with the previous holder and it was an obstacle course leading to no. Luckily for me my mortgage was sold to Rocket Mortgage. Rocket Mortgage alone was a...I tried a few times to renegotiate my mortgage with the previous holder and it was an obstacle course leading to no. Luckily for me my mortgage was sold to Rocket Mortgage. Rocket Mortgage alone was a huge step up. And luckily I was put in touch with Brandon Terry who after looking at my numbers told me it was possible to redo the mortgage. After he took my call I stayed on the line with him for a few hours, he paused to talk to some number crunchers, came back online and that started a very short process. Brandon answered every question, gave me lots of reassurance, and even in the middle of moving himself to a new house while it was snowing answered my emails pretty promptly. About a week or so later it was done. The previous rejections took months for them to decided I was risk too far, but with Brandon's help it went smoothly and quickly. This is the guy."

Nora Allison

"Derrick was absolutely a pleasure to work with from day 1. He was kind, personable, funny, and professional. All the qualities of an excellent loan specialist who goes above and beyond in every ...Derrick was absolutely a pleasure to work with from day 1. He was kind, personable, funny, and professional. All the qualities of an excellent loan specialist who goes above and beyond in every communication and step. Derrick was reassuring during the whole process. Everyone knows that purchasing a home can be extremely stressful, but Derrick was so positive, helpful, and understanding. He made sure to explain things well, and to assist quickly if any questions came up. I was able to text or call him and he was ALWAYS so quick to get back to me and typically ALWAYS answered. His customer service skills are phenomenal and he is very genuine. It is evident he gives this role 110% and he talks to you like a friend would. I can’t say enough about my positive experience with Derrick. Thank you for all you do!"

Chuck Ajami
Chuck Ajami

Chuck Ajami

Rocket Mortgage Sales
48 Reviews
Ernie Martinez

"Thank you! We are so appreciative for everything that Chuck and Rocket Mortgage have done for us to get us into our dream home! They are one of the few people and companies that have been in ...Thank you! We are so appreciative for everything that Chuck and Rocket Mortgage have done for us to get us into our dream home! They are one of the few people and companies that have been in constant communication with us to make sure we understood all the details. Can't say that for everyone that we have worked with throughout the moving and home buying process. So we certainly appreciate it more than you know. Working with Chuck and Brittany at Rocket Mortgage has been a great experience all the way around, even our realtor and title company had a great experience! Above all, thank you Chuck and Brittney for helping us get into our dream house! πŸ™πŸ½πŸ™πŸ½πŸ™πŸ½"