Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 89 of 360
Josh Hadley
Josh Hadley

Josh Hadley
Rocket Mortgage Sales
48 Reviews
Diego Alberti

"My wife and I were initially reluctant to try Rocket Mortgage, especially since we already have a relationship with Citibank and have gone through them before for a prior mortgage, however, we were ...My wife and I were initially reluctant to try Rocket Mortgage, especially since we already have a relationship with Citibank and have gone through them before for a prior mortgage, however, we were glad we choose Rocket Mortgage. Honestly, Josh was the one who made the process extremely easy for us (but to be fair the rest of the staff were great too, Josh was simply extra helpful) to the point that we thought this was a scam because it was to good to be true. While we had a hiccup with the initial mortgage (property failed inspection), Josh was there to help us through it all and explain the next steps and set expectations. He even went out of his way to take calls after hours just to help us out as quickly as he could. Considering that our case might have been unusual (or maybe not) since we went through two properties until we found the right home, we were lucky to have Josh in our corner throughout it all. Additionally, the Rocket Mortgage process in general is light years ahead of other banks (at least compared to our past experience with Chase and Citibank), all of the paperwork is submitted electronically (I mean Citibank... seriously... a fax machine...) and the Rocket Mortgage website/app added additional ease to the entire process. At any rate, if you are lucky enough to have him as your representative, rest assured, he will help you through it all. Think of Josh as your Parisian tour guide, he knows it all and is there to make sure you do not get lost."

Justin Hubbard
Justin Hubbard

Justin Hubbard
Rocket Mortgage Sales
48 Reviews
Gibson Mokler

"Justin was extremely helpful & patient through the entire process, always taking the time to make sure I understood the information we were discussing, & he ended every call with a confirmation that I...Justin was extremely helpful & patient through the entire process, always taking the time to make sure I understood the information we were discussing, & he ended every call with a confirmation that I could contact him any time. To that point, he even answered my call one time when he was on vacation in Disney Land!!! My first conversation with him was just information gathering a few months prior to being able to move forward & I was clear with him about that up front. He understood and patiently stayed in touch at appropriate intervals with no high pressure tactics, unlike other lenders I did similar information gathering with. As we made progress and things changed during the offer & negotiations, Justin was always willing to explore options, not just the ones he thought were the best, but the ones I wanted to know about so I could look at this major life event from different angles. I have no hesitation in recommending his services; Rocket Mortgage/Rocket Mortgage is lucky to have him."

Sam Keaik
Sam Keaik

Sam Keaik
Rocket Mortgage Sales
48 Reviews
Chris Mastroeni

"Sam literally called me right after the website told me I may not qualify and was beyond helpful in getting my application in and approved. I would text this man any time I had a question and he was ...Sam literally called me right after the website told me I may not qualify and was beyond helpful in getting my application in and approved. I would text this man any time I had a question and he was there with an answer before I knew it. Sam is nice, courteous, and beyond helpful. He gave me an opportunity to consolidate some crippling debt and got me into the product that I needed to give me a new and fresh start. I cannot thank Sam enough. 6 stars if I could. Thank you Sam."

Rick Kozempa
Rick Kozempa

Rick Kozempa
Rocket Mortgage Sales
48 Reviews
Bonnie Beemer

"Rick was very professional in gathering the details of our current financial situation and our desire to refinance, and was able to get back to us very quickly with a proposed interest rate and ...Rick was very professional in gathering the details of our current financial situation and our desire to refinance, and was able to get back to us very quickly with a proposed interest rate and monthly payment his company could offer. We wanted to go forward, and Rick was very accommodating by setting a time at our convenience to call us and guide us through our entire online application. He went over each section with us as we went along, and we were done! He then explained what financial documents we would need to submit and that an appraiser would be contacting us soon, and to feel free to contact him if we had any questions or concerns. Rick made it very easy to get the process started."

Daniel Matic
Daniel Matic

Daniel Matic
Rocket Mortgage Sales
48 Reviews
Bobby Rose

"From the start to the finish Daniel helped me get through the mortgage process & was quick to answer in questions I had along the way. I feel I was very lucky to have him helping me. I was very happy...From the start to the finish Daniel helped me get through the mortgage process & was quick to answer in questions I had along the way. I feel I was very lucky to have him helping me. I was very happy this the whole Rocket Mortgage team, but even after I moved into the next step if I had any questions or needed help on getting things through the V.A, process Daniel always got back to me quickly and walked me through everything. You don't often get someone as committed to helping you get through a process as Daniel. He makes you feel like you are the only person he is working with. Great job Daniel and Thank you very much!! "

JP Miller
JP Miller

JP Miller
Rocket Mortgage Sales
48 Reviews
Bruce Buck

"JohnPatrick took me through the whole mortgage loan process from qualifying to closing on schedule. He was able to arrange the loan amount that I needed and figure out the best options for my down ...JohnPatrick took me through the whole mortgage loan process from qualifying to closing on schedule. He was able to arrange the loan amount that I needed and figure out the best options for my down payment, interest rate and closing costs. He guided the process though all the various departments and procedures to get the necessary approvals at each stage and all this was done online. However he called, texted and e-mailed whenever their was urgency or information that needed my immediate attention. This personal attention to detail and diligence throughout the process was the key ingredient that allowed me to close on my new house on schedule. His "can do" attitude was what made this happen for me and I appreciate his effort, guidance and professionalism. Thank you JohnPatrick!"

Tiffany Myers
Tiffany Myers

Tiffany Myers
Rocket Mortgage Sales
48 Reviews
Alishia Jones

"My recent experience refinancing my home was made incredibly stress-free and successful, all thanks to Tiffany, my mortgage banker. From the start, she demonstrated an exceptional level of knowledge ...My recent experience refinancing my home was made incredibly stress-free and successful, all thanks to Tiffany, my mortgage banker. From the start, she demonstrated an exceptional level of knowledge and professionalism that instantly reassured me I was in good hands. Tiffany’s expertise was evident throughout the process, especially in how she carefully assessed my situation and provided sound advice on the best way to proceed. She was patient, informative, and never hesitated to answer my questions or explain complicated terms in a friendly manner. One of the standout aspects of working with Tiffany was her outstanding communication skills. She kept me informed during every step of the refinancing process, ensuring I was never left in the dark. Her timely updates and proactive communication helped ease any worries I had along the way. Tiffany truly went above and beyond, fighting for my interests to secure a much better rate than I initially expected. Her dedication and commitment to achieving the best outcome for me were nothing short of amazing. She guided me through each phase, from the initial application to the final closing, with remarkable ease and efficiency. Her professionalism and world-class customer service set a benchmark that all service providers should strive to achieve. Tiffany wasn't just my mortgage banker; she was an advocate who worked tirelessly to ensure my refinancing experience was a positive one. I highly recommend Tiffany to anyone considering refinancing their home. Her blend of knowledge, skill, and exceptional customer service makes her the ideal partner in navigating the complexities of the mortgage world. Thank you, Tiffany, for your magnificent work!"

Jake Purman
Jake Purman

Jake Purman
Rocket Mortgage Sales
48 Reviews
Heather Luvzpink

"I closed on my house on November 4 of 2022. Before I called Rocket mortgage I called some other big mortgage company Nexa but did not offer a loan that I needed. I then called Rocket and spoke to Jake...I closed on my house on November 4 of 2022. Before I called Rocket mortgage I called some other big mortgage company Nexa but did not offer a loan that I needed. I then called Rocket and spoke to Jake and told him my situation that my mom is gifting me her half of the duplex and the owner of the other side is in probate and I wanted to buy to own entire property, Jake quickly came up with a solution by getting me an fha loan and using gift of equity as my down payment so I would not have to pay anything. He was so attentive, knowledgeable and helped me through entire process to answer questions or just to check up on me. This tells a lot about his character because the loan was only for $55,000 so he would not make much money but he treated me as if it was a million dollar mortgage. I am in a home buyers group on Facebook and was so nervous to go through loan process and hearing about the underwriting and how you have to explain every deposit and charge and so many bad things seem to happen, mine was so easy and got all my documents to them same day and had no questions, and I am a big shopper and had multiple big deposits, one for $8000 personal check but no questions arose and it went so fast and smooth. The title company put final #s together and had me paying $1300 at closing and he called them and said nope she is paying nothing and just like that it was gone! Interest rate 5.5% and never changed from beginning to closing. Took 45 days to close but only because I had to have 2nd inspection after repairs were done! Thanks Jake, I hope you are still around when I buy my investment properties! I also just paid my house in full that I did not want to forget to thank Jake for making it happen!"

Alicia Purslow
Alicia Purslow

Alicia Purslow
Rocket Mortgage Sales
48 Reviews
Jeffrey Grail

"Our experience with Alicia was top-notch. Alicia made the loan process of buying a home fun. I never had to worry through the process what was happening, how many questions we had, or the time she had...Our experience with Alicia was top-notch. Alicia made the loan process of buying a home fun. I never had to worry through the process what was happening, how many questions we had, or the time she had to spend with us. Alicia did an amazing job of always making us feel at ease. Alicia's expertise and professionalism is a model of how this process should be for people. Alicia always made us feel that we came first. Alicia would go above and beyond. Even when Alicia would be unavailable for a few days for time off, she would take the time to let us know when she would return, and who to contact if we needed help in the meantime. I could go on and on about how she made our experience perfect. I would suggest to anyone looking for a mortgage to seek out the best of the best and contact Alicia today."

Jon Scarsella
Jon Scarsella

Jon Scarsella
Rocket Mortgage Sales
48 Reviews
Christina Beaver

"Jon was informative and kind. He worked efficiently and quickly to help me procure a refinance loan after the previous loan rep got angry with me because i hadnt changed my utilities to my name after ...Jon was informative and kind. He worked efficiently and quickly to help me procure a refinance loan after the previous loan rep got angry with me because i hadnt changed my utilities to my name after my husbands death, for the proof of occupancy quickly enough for him. He put me on a three month wait. Jon called me and right away fixed and apologized for the rude treatment received from the fellow rep immediately. Thank you Jon, I will definitely use your services again if needed and refer you if someone is looking to buy or refinance a home."