Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 91 of 399
Joe Ferraro
Joe Ferraro

Joe Ferraro
Rocket Mortgage Sales
49 Reviews
Chris Parker

"I really enjoyed my experience with Joe. He was nothing but helpful and professional through out the whole process and he fought for me the whole process as well. You need more lenders just like him. ...I really enjoyed my experience with Joe. He was nothing but helpful and professional through out the whole process and he fought for me the whole process as well. You need more lenders just like him. He was friendly and caring, and just wanted to help me get into the house I wanted. Also he was really quick in his work, in getting things done push on to where they needed to be and got back to me in a timely fashion. He deserves more then 5 stars."

Andrew Maher
Andrew Maher

Andrew Maher
Rocket Mortgage Sales
49 Reviews
Yvonne Quin

"I'm an old fashion face to face kind of person. I was unsure of using Rocket Mortgage. Andrew Maher basically hand walked my wife and I through the entire process and allowed us to feel at ease. He ...I'm an old fashion face to face kind of person. I was unsure of using Rocket Mortgage. Andrew Maher basically hand walked my wife and I through the entire process and allowed us to feel at ease. He answered every question in a manner my wife and I understood. He was easy to reach and returned every call immediately. The process was super fast and the online access showed what step we were in and all info in that step. I was very happy with the rate Andrew originally found and then he came back later and gave us an even better rate. 2.99% is pretty great. Andrew is no nonsense and straight forward. In other words, he is honest. I am very impressed with him and if I need to refi again, I will be contacting Andrew Maher."

Jenna Mardyla
Jenna Mardyla

Jenna Mardyla
Rocket Mortgage Sales
49 Reviews
Steve Heck

"Jenna Bazzi is the epitome of a Class Act. I feel that I got lucky starting out with Jenna as she has been one of the most helpful people throughout my entire home buying process. Honestly, had it ...Jenna Bazzi is the epitome of a Class Act. I feel that I got lucky starting out with Jenna as she has been one of the most helpful people throughout my entire home buying process. Honestly, had it not been for Jenna, I don't feel that I would have received such a five star experience in purchasing my home. Jenna goes out of her way to treat her customers with the respect and positive experience we all deserve, and she does so with the greatest positive and vibrant attitude. Whenever I had a question via text, email, or voice message, Jenna promptly returned my communications. If we ever went a couple days without talking, Jenna would reach out to me to ensure that everything was going well. Even as I dealt with a couple other agents during the process, Jenna ALWAYS made herself available to me and NEVER acted as if I was taking time out of her day or putting her out. She was always willing AND happy to assist with whatever I needed. Jenna.... you are a true professional. The time that you made for me to ensure this process went smoothly is second to none. You knowledge and expertise in your field is unparalleled. Thank you for everything that you did for me to make sure the process was as seamless as possible. You are truly amazing!!"

Emmanuel Najor
Emmanuel Najor

Emmanuel Najor
Rocket Mortgage Sales
49 Reviews
Scott Dzumaryk

"Emmanuel has done an amazing job! I contacted Emmanuel last August to refi my existing mortgage with 5th3rd. After discussing with him, I also contacted 5th 3rd to see if it was easier to keep my ...Emmanuel has done an amazing job! I contacted Emmanuel last August to refi my existing mortgage with 5th3rd. After discussing with him, I also contacted 5th 3rd to see if it was easier to keep my mortgage there. Naturally they said yes, and started the process. After giving them $400 to start the process, I never heard back. At this time, I was locked in. 4 months went by and still no refi. In the meantime, Emmanuel would continue to check in on me to see if everything was ok, and if he could help - just give hime a call. Once we rolled into 2021, I had enough. I contacted 5th 3rd (dozens of times since they don't respond to calls or emails) to cancel the refi. I reached out to Emmanuel and within a week we already had my closing scheduled for the end of January 2021. Believe it or not, this is the short story - I didn't think the hell I had to go through with the other bank was worth wasting your time. Bottom line - I will never bank with 5th 3rd again, and my future business will be with Emmanuel as well as recommendations to friends and colleagues. He did an amazing job and it was an absolute pleasure to work with him. Thank you, Scott"

Doug Newton
Doug Newton

Doug Newton
Rocket Mortgage Sales
49 Reviews
Teresa Aycock-Lyles

"This was our first experience of doing a mortgage loan, pretty much, without leaving our home. Doug was so very helpful with navigating us "old timers" through the easy process. We were given his ...This was our first experience of doing a mortgage loan, pretty much, without leaving our home. Doug was so very helpful with navigating us "old timers" through the easy process. We were given his cell number, that we were encouraged to use, for any questions that we had. He was so helpful, in explaining what documents were needed and where to locate them, and even walked us through how to upload on the mortgage site! This was our fourth mortgage loan, and I have to say the easiest and no one had to take any time off work, or make any appointments at the bank. Doug was our personal banker, and made our experience very pleasant, and accommodated us, as to when we could talk over information. Thanks so much Doug."

Sean Ratliff
Sean Ratliff

Sean Ratliff
Rocket Mortgage Sales
49 Reviews
Eric Kirkpatrick

"Working with Sean and his entire crew at rocket was a relief. This includes Sean, Ken, Cortney, Jacob, Josh, Kayla, Amber and Allen. They all made this whole scary process easy to understand and ...Working with Sean and his entire crew at rocket was a relief. This includes Sean, Ken, Cortney, Jacob, Josh, Kayla, Amber and Allen. They all made this whole scary process easy to understand and comfortable. With tons of communication. We were never left to feel like we didn’t know what was happening or what to expect next. This was our first home and they were always patient and supportive. Just down to earth, decent people. Sean especially. Best part of working with him and his team, was when one person was out or away, there’s another rep on the same team that steps in, knows your situation and continues to carry the ball forward. We were never left waiting for a call back or response to an email. The “back office” items moved almost instantly from one step to the next. Ours was a coop, bank owned foreclosure. And with all the moving parts and different parties involved, their responsiveness was key to getting the purchase done efficiently. So imagine 5 cooks in the kitchen but make them all lawyers too. This could have been a nightmare. Sean and his team made this feel easy."

Chuck Rehor
Chuck Rehor

Chuck Rehor
Rocket Mortgage Sales
49 Reviews
Karen Teagle

"Chuck was so helpful, he definitely is very knowledgeable and passionate about his career. He kept us informed about everything that was going on and made sure we understood each and every step. He ...Chuck was so helpful, he definitely is very knowledgeable and passionate about his career. He kept us informed about everything that was going on and made sure we understood each and every step. He understood our goals with our down payment and mortgage payments. I would highly recommend Rocket Mortgage to anyone looking to purchase a home100%. Thank you Chuck, Jillian and Sabrina for making our home buying process a great experience. Jeff and Karen T."

Amanda Ross
Amanda Ross

Amanda Ross
Rocket Mortgage Sales
49 Reviews
Christine Jasikoff

"Amanda was one of the first people that I contacted regarding refinancing! I declined her offer initially because I was going to close with another lender! Ater much thought, I decided to contact ...Amanda was one of the first people that I contacted regarding refinancing! I declined her offer initially because I was going to close with another lender! Ater much thought, I decided to contact Amanda and reviewed my numbers with her! She was so helpful, informative, and knowledgable and I am closing on a loan with Rocket Mortgage this Friday! Amanda answed all my questions and made suggestions and her knowlegde was clearly visible by the way she gave me answers to my questions! Amanda is truly an asset to your Company and I would recommend her again to anone seeking refinancing! What a pleasure to work with!"

Sarena Scales
Sarena Scales

Sarena Scales
Rocket Mortgage Sales
49 Reviews
Judy Wayne

"I was very impressed with Ms. Scales. She was most helpful with the multitude of documents one is now required to submit to the underwriters. 95% of the time I was able to communicate with her with ...I was very impressed with Ms. Scales. She was most helpful with the multitude of documents one is now required to submit to the underwriters. 95% of the time I was able to communicate with her with little or no delay. About two weeks prior to my closing, however, the attention shifted to a person who dealt with the underwriter and although my loan did go through, the last two weeks were quite unnerving. I was unable to consult with Ms. Scales which only increased my anxiety. She was very knowledgeable, helpful beyond question and sincere with her concern about my loan. Everything worked out well and we closed two days before the expiration of my interest rate. I am very pleased that I went with Rocket Mortgage and Rocket Mortgage. I highly recommend Ms. Scales to anyone who is interested in dealing with Rocket Mortgage. She was always available."

Charlie Sloan
Charlie Sloan

Charlie Sloan
Rocket Mortgage Sales
49 Reviews
Ed Hazelle

"Charlie Sloan with Rocket Mortgage was fantastic and extremely professional, great communication and response to all my calls/questions. I WAS SKEPTICAL AT FIRST APPLYING ONLINE NOT HAVING A FACE TO ...Charlie Sloan with Rocket Mortgage was fantastic and extremely professional, great communication and response to all my calls/questions. I WAS SKEPTICAL AT FIRST APPLYING ONLINE NOT HAVING A FACE TO FACE CONVERSATION. We had some hiccups along the way but Charlie worked through it with us and got us to the finish line. But not only was the pricing and terms better & I could tell that Charlie was very knowledgeable. He helped explain and clear conditions with lightening speed, responded quickly to questions and emails. I’m very impressed how quickly this loan closed. Awesome and Great service!"