Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 91 of 360
Mitchell Small
Mitchell Small

Mitchell Small
Rocket Mortgage Sales
47 Reviews
Rik Paavola

"Right from the beginning of my contact with Mitchell I found him to be personable, conscientious, and interested in serving my needs. Over time, I also found him to be on top of any questions I had ...Right from the beginning of my contact with Mitchell I found him to be personable, conscientious, and interested in serving my needs. Over time, I also found him to be on top of any questions I had and gave me answers that were point on...which in this day and age is remarkable. I was in the process of applying for and getting a VA loan to buy a home and Mitchell was completely familiar with the process and guided me along the way to ensure my mortgage needs were met. On a few occasions, we had a good laugh with each other which made Rocket Mortgage seem just that much more human and customer focused. I would suggest that anyone interested in applying for a VA loan, or any loan, contact Rocket Mortgage...you may be lucky enough to get Mitchell on the line. You won't be disappointed."

Sargon Souresho
Sargon Souresho

Sargon Souresho
Rocket Mortgage Sales
47 Reviews
Naiga Atwia

""From the moment we spoke with Sarjon on the phone while comparing mortgage lenders, we knew he was the one for us. He immediately connected with us as if he had known us for years. He treated us like..."From the moment we spoke with Sarjon on the phone while comparing mortgage lenders, we knew he was the one for us. He immediately connected with us as if he had known us for years. He treated us like family, offering options and making sure we understood everything so that we could make our own decisions. When we hit a point of uncertainty, Sarjon kept encouraging us and gave us hope. As first-time homebuyers, we had no idea about the process, the pros and cons, or what to expect. Sarjon went above and beyond to ensure we understood every step, answering even our 'silly' questions with patience and respect — even on his days off. We can’t thank him enough. While Rocket Mortgage has many great employees, Sarjon truly stands out. Alozius and I will forever be grateful for his kindness and support. Thank you for treating us like family.""

Tammy Wright
Tammy Wright

Tammy Wright
Rocket Mortgage Sales
47 Reviews
Casey King

"To Rocket Mortgage, Tammy Wright gets 5++++ stars. Tammy is not only phenomenal at her job. But as a first-time home buyer, she helped me beyond her job description. That I am sure of. If it were...To Rocket Mortgage, Tammy Wright gets 5++++ stars. Tammy is not only phenomenal at her job. But as a first-time home buyer, she helped me beyond her job description. That I am sure of. If it were not for Tammy, I would not have the dream home I purchased. Tammy was there every step of the way. She even began the process with so much reassurance, always. Tammy was always available, even when I felt I contacted her outside normal office hours. She had so much patience with me when it came to getting in all the necessary files. I had reached out to a couple of lenders before RM and none given me the satisfaction or assurance that Rocket Mortgage did. I am not the best with my words or writing a review but for Tammy, I had to. She made the process of lending with Rocket Mortgage seamless. I am so happy I picked Rocket Mortgage. At first, We had a loan application for a home. But my partner and I at the last minute decided to pull out and purchase a different home. Tammy was there every step of that as well. Reassuring us, every step of the way. Helping us again, start the process again. But never upset, never annoyed. Always happy, helpful, and cheerful. Many times, speaking 3-5 times a day. A pleasure every single time and making sure we had the best deal for our new home. We then went to buy our first home; a dream home and we could not have done it without Tammy’s kindness and patience. Tammy does well at her job and genuinely cares for her clients and their happiness when buying a home. I am happy every day we got Tammy as our Rocket Mortgage agent. I recommend her to absolutely anyone who will listen, along with Rocket Mortgage. 10/10 recommend Rocket Mortgage. I recommend Tammy Wright even more. 5 plus stars. 10/10 service. Tammy needs a raise!!!! A Christmas bonus for sure!!! Please acknowledge her for the hard work she does. It is the best customer service I have EVER gotten anywhere. I appreciate Rocket Mortgage for being a great lender for our first home. Thank you!!"

Steven Youanis
Steven Youanis

Steven Youanis
Rocket Mortgage Sales
47 Reviews
Miquan McLaurin

"My husband and I were preapproved at the beginning of Jan 2019. We were verified about a week later. We found our dream home Jan 20, and confidently made an offer with the power of rocket mortgage ...My husband and I were preapproved at the beginning of Jan 2019. We were verified about a week later. We found our dream home Jan 20, and confidently made an offer with the power of rocket mortgage behind us. 25 days later, we were at closing and officially homeowners. We went into this process with the worst in our minds. We thought it would be difficult, a lot of paper work, and hard to contact the team. I can tell you first hand, that was not the case. Our Mortgager, Steven Youanis was the absolute best for the job! He stayed in contact with us from beginning to end. He was a liaison when we needed. He explained everything to us, patiently answered all our questions, and guided us the whole way through. I have since referred him several times and will continue to do so. Steve Youanis is amazing at what he does and a pleasure to work with! What are you waiting for?! Call him now!"

Josh Zeidner
Josh Zeidner

Josh Zeidner
Rocket Mortgage Sales
47 Reviews
Ray Esparza

"Josh was professional and efficient. During the process with Josh a competitor of Rocket Mortgage called and they were sneaky and shady. They tried to complete an application on me without my ...Josh was professional and efficient. During the process with Josh a competitor of Rocket Mortgage called and they were sneaky and shady. They tried to complete an application on me without my consent. That experience made me appreciate Josh and entire experience even more. I never went through a finance as easy and stress-free as I did with Josh and Rocket Mortgage last month."

Xavier Alejandro
Xavier Alejandro

Xavier Alejandro
Rocket Mortgage Sales
46 Reviews
Chloe Tobin

"Xavier was extremely knowledgeable and professional. He answered all of my questions and for those he was not sure about, he got back to me in a timely manner. In addition, he demonstrated empathy, ...Xavier was extremely knowledgeable and professional. He answered all of my questions and for those he was not sure about, he got back to me in a timely manner. In addition, he demonstrated empathy, spending time and asking questions to understand my concerns and what refinance option was best based on that understanding. I wish every service company I dealt with had an Xavier on the other end of the line. I would highly recommend Rocket Mortgage/Rocket Mortgage based on this experience."

Kassem Ghamloush
Kassem Ghamloush

Kassem Ghamloush
Rocket Mortgage Sales
46 Reviews
Don Palmgren

"We didn't have a realtor in the purchase of our house. This put Kassem in the position of having to educate us on procedures and and the language of the business end of the process. He was patient and...We didn't have a realtor in the purchase of our house. This put Kassem in the position of having to educate us on procedures and and the language of the business end of the process. He was patient and kind and never made us feel stupid. The only thing that I would change is there could have been a smoother transition once his part was done. I had developed a working relationship with Kassem but all of a sudden I had to deal with another person that I hadn't worked with and my calls didn't go to him. I feel like the transition would have been better if we had known in advance that we would be dealing with someone else as things progressed."

Matt Kohl
Matt Kohl

Matt Kohl
Rocket Mortgage Sales
46 Reviews
Alexia Perez

"Matthew is a true professional at what he does. He assured me he would be able to help me. I was a little hesitant at first because so many other companies tried only to fail at the end. Matt and the ...Matthew is a true professional at what he does. He assured me he would be able to help me. I was a little hesitant at first because so many other companies tried only to fail at the end. Matt and the Rocket Mortgages team were able to get me refinanced and away from that nightmare called Ocwen Mortgage. They were there every step of the way explaining step by step. Great job Matt and the Q team. My family and I thank you. I will definitely refer you to anyone I know getting a loan. Jorge and Maria New Jersey"

Randy Korkis
Randy Korkis

Randy Korkis
Rocket Mortgage Sales
46 Reviews
Scott Hill

"I want to sincerely thank you for everything you did as the lead refinance official on my loan at Rocket Mortgage. You truly spearheaded every facet of the refinance process from start to finish, and ...I want to sincerely thank you for everything you did as the lead refinance official on my loan at Rocket Mortgage. You truly spearheaded every facet of the refinance process from start to finish, and your dedication made a tremendous difference. From the very beginning, you went above and beyond by providing me with your personal cellular phone number so I could reach you directly with any questions. That accessibility meant the world to me. When I discovered a problem during the process, you immediately stepped in, addressed it head-on, and resolved it quickly—this single action saved me money and kept the entire refinance on track. As the loan moved forward, you stayed on top of every detail, following its progress closely and keeping me fully informed every step of the way. Your proactive communication and steady guidance turned what could have been a stressful experience into a smooth and successful one. I am especially grateful for the critical discovery you made regarding my solar lease. You identified that three separate UCC filings (Uniform Commercial Code) all pertain to the exact same solar panels. Your attention to this detail prevented what could have become a major headache down the road. Randy, your expertise, responsiveness, and genuine care for my situation went far beyond what anyone could reasonably expect. I am truly grateful for your outstanding service and would not hesitate to recommend you to anyone looking for a refinance professional who truly delivers. Thank you again for everything."

Jake Kroll
Jake Kroll

Jake Kroll
Rocket Mortgage Sales
46 Reviews
Ginger Evans

"Jake was the consummate professional in our dealings with Rocket Mortgage. Our needs were clearly laid out to him and Jake responded. He delineated the schedule, which was perfectly on time. In ...Jake was the consummate professional in our dealings with Rocket Mortgage. Our needs were clearly laid out to him and Jake responded. He delineated the schedule, which was perfectly on time. In addition, he kept us updated on events as they moved through the system. Jake had thorough knowledge of the mortgages and rates in which we were interested, and had no hidden agenda - he was honest and always very willing to address our questions and/or concerns. We highly recommend him and Rocket Mortgage."