Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 93 of 360
Will Francis
Will Francis

Will Francis

Rocket Mortgage Sales
45 Reviews
Iris Valentin

"Dear Will, “I truly thank God for choosing you”(Will ) you provided and guided me through the correct path with this journey. Your excellence and professionalism are to be rewarded. Your expertise ...Dear Will, “I truly thank God for choosing you”(Will ) you provided and guided me through the correct path with this journey. Your excellence and professionalism are to be rewarded. Your expertise and your generosity allowed me to feel extremely comfortable to move forward with my home equality loan. You and your team delivered excellent customer service and you were always available and returned, all my calls when I needed your support during the whole entire process!” “Thank you from the bottom of my heart for all of your help and for assisting me with all necessary guidelines.It has been with great pleasure to have worked with you! “You will always be my go-to!” I will definitely, keep you in mind, to inform family and friends about your credibility! I experience with Will and his team, the best and smooth loan transition. I strongly recommend Will, as anybody's trusted home loan . God bless you always !"

Simone Philp Willingham

"MARVIN IS AWESOME!!!!! He is definitely one of your best assets! My husband and I had a choice between three lenders, and we chose Rocket Mortgage, just because of Marvin. He is helpful and ...MARVIN IS AWESOME!!!!! He is definitely one of your best assets! My husband and I had a choice between three lenders, and we chose Rocket Mortgage, just because of Marvin. He is helpful and extremely accommodating. He is not pushy but he is patient and ensures you find all the documents that are required for processing. We were even on the phone once for over 2 hours. I didn't give Marvin 5 stars, he earned it! He deserves a promotion!!!"

Cinema-Styles

"Working with our Loan Officer Jonathan at Rocket Mortgage was one of the best decisions we made during the home-buying process. From start to finish, he was incredibly knowledgeable, responsive, and ...Working with our Loan Officer Jonathan at Rocket Mortgage was one of the best decisions we made during the home-buying process. From start to finish, he was incredibly knowledgeable, responsive, and genuinely invested in helping us secure the best possible outcome. What stood out most was how clearly everything was explained—no confusing jargon, no pressure, just honest guidance every step of the way. They were always quick to answer questions (even the small ones), and we never felt like “just another client.” The entire process felt smooth and efficient, which is saying a lot given how stressful buying a home can be. Thanks to their expertise and attention to detail, we were able to close on time with confidence and peace of mind. Jonathan is professional, trustworthy, and truly goes above and beyond, I can’t recommend them highly enough. First Time Home Owners! Ron and Salina"

Miranda Clark

"Here’s a polished review you could post for Jeremy Justin, depending on the platform (Google, Zillow, LendingTree, etc.): --- ⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Jeremy Justin! Working with Jeremy...Here’s a polished review you could post for Jeremy Justin, depending on the platform (Google, Zillow, LendingTree, etc.): --- ⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Jeremy Justin! Working with Jeremy Justin was an absolute pleasure from start to finish. He went above and beyond to make the loan process smooth, transparent, and stress-free. Jeremy took the time to explain every detail clearly, answered all my questions promptly, and made sure I felt confident every step of the way. What really stood out was his professionalism, deep knowledge, and genuine care for his clients. He was proactive, responsive, and always one step ahead, ensuring everything stayed on track. Thanks to his dedication and expertise, my loan closed right on time without any surprises. If you’re looking for a loan expert who truly looks out for your best interests and delivers exceptional results, Jeremy Justin is the one to call. I couldn’t recommend him more. Working with him was an absolute pleasure. He made the process for me smooth ."

Banks Dastine

"I had the pleasure of working with Micheal Kassab, a Senior Banker at Rocket Mortgage, and I must say that my experience was truly exceptional. Michael's expertise and professionalism made the entire...I had the pleasure of working with Micheal Kassab, a Senior Banker at Rocket Mortgage, and I must say that my experience was truly exceptional. Michael's expertise and professionalism made the entire mortgage process smooth and stress-free. From our initial consultation to the final closing, Michael demonstrated a deep understanding of the industry and provided valuable insights to help me make informed decisions. He patiently answered all of my questions and addressed any concerns I had, ensuring that I felt confident and supported throughout the entire journey. What impressed me the most about Michael was his dedication to providing personalized service. He took the time to listen to my unique needs and financial goals, tailoring the mortgage options to suit my specific situation. His attention to detail and prompt responsiveness made me feel valued as a client. Furthermore, Michael's commitment to transparency and clear communication was evident at every stage. He kept me informed about the progress of my application, explained complex terms in a way that was easy to understand, and guided me through the necessary paperwork with efficiency and accuracy. Thanks to Michael's expertise and guidance, I was able to secure a mortgage that perfectly aligned with my requirements and financial objectives. His professionalism, knowledge, and genuine care for his clients make him an exceptional Senior Banker. I highly recommend Michael Kassab to anyone seeking mortgage services. His dedication, integrity, and expertise make him a valuable asset to Rocket Mortgage, and I am grateful for his assistance in making my homeownership dreams a reality. Thank you, Michael, for your outstanding support and for going above and beyond to ensure a positive experience."

Victor Korkis
Victor Korkis

Victor Korkis

Rocket Mortgage Sales
45 Reviews
Sherry Rhodes

"Victor called me a good time. COVID-19 had just hit our area and offices were shutting down sending us home to work. It was a crazy time. My daughter was fixing to graduate high school, child ...Victor called me a good time. COVID-19 had just hit our area and offices were shutting down sending us home to work. It was a crazy time. My daughter was fixing to graduate high school, child support would stop soon after and I needed to save some money anywhere I could. Since my home was mortgaged thru Rocket Mortgage he called just to see if i needed any help during the pandemic. From there he took care of everything. I refinanced my home and lowered my mortgage payment. Thanks for checking on me Victor! Rocket Mortgage care about their clients."

Luis Matos
Luis Matos

Luis Matos

Rocket Mortgage Sales
45 Reviews
J.O Galva Gomez

"A Truly Exceptional Loan Officer Working with Luis Matos was, without a doubt, the best decision we made throughout our homebuying journey. From the very beginning, Luis went above and beyond any ...A Truly Exceptional Loan Officer Working with Luis Matos was, without a doubt, the best decision we made throughout our homebuying journey. From the very beginning, Luis went above and beyond any expectation we had. He was not just a loan officer—he was a trusted advisor, a problem-solver, and a true partner every step of the way. His level of involvement, professionalism, and genuine care for our needs made the entire process feel smooth, personalized, and completely stress-free. Luis made himself available at all times—answering every phone call, replying to texts late at night, and making sure we never felt lost or unsure. He took the time to break down complex terms in simple language and made sure we understood every part of the loan process. He constantly kept us updated, advocated for the best rates and options, and was proactive in preventing issues before they could even arise. What really set Luis apart was how personally invested he was in our success. He treated our application like it was his own, going the extra mile to make sure we felt supported and confident throughout the journey. His attention to detail, transparency, and calm leadership made it feel like we had a true expert on our side—someone who wasn’t just doing his job, but someone who genuinely cared about our future. If there’s anyone who deserves to be leading an entire team, it’s Luis Matos. His leadership qualities, unmatched work ethic, and outstanding customer service skills make him more than just an asset—he is a prime example of what excellence in this industry looks like. If there were a position above “loan officer,” Luis should have it. He’s the kind of professional every homebuyer dreams of working with. Thank you, Luis, for everything you did for us. You’ve set the standar!!"

Erin Murray

"Absolutely outstanding! I had such a time with my previous lender and a really bad loan that I was put in. I reached out to Heather months ago and she has worked with me over these last several months...Absolutely outstanding! I had such a time with my previous lender and a really bad loan that I was put in. I reached out to Heather months ago and she has worked with me over these last several months until my situation changed so that I was able to qualify for a refinance. She is extremely knowledgeable, very friendly and always answers this phone with a smile. I am so satisfied and happy with the services from Heather as well as the process with Rocket Mortgage. Heather is a complete asset to rocket and has been extremely kind patient and knowledgeable every step of the process even when I had crazy ideas we would walk through them together and she would help me make the best decision once my other house sold and my DTI wasn’t crazy upside down we were able to begin the process. She closed the deal in no time! No matter how many times I called her with questions or help, she always either text me emailed me or called me back and left a message. Her communication is absolutely top-notch, especially nowadays in the world where Customer Service generally sucks, she has been phenomenal! Thank you, Heather for helping me through all of this. You are truly the best! Rocket Mortgage, you guys need to give this lady a raise! So excited to be part of the rocket family!"

Jay Vannice

"Courtney has a solid professional tone, that is backed up by a high degree of knowledge, and skills. Interpersonal skills are second to no one. She is a great listener and is honest to meet the best...Courtney has a solid professional tone, that is backed up by a high degree of knowledge, and skills. Interpersonal skills are second to no one. She is a great listener and is honest to meet the best needs of the customer. I am impressed by Courtney’s friendly but professional and competent service. I enjoyed the service provided. Courtney shepherded my application process with ease. I was amazed at the speed my refinance zipped through the refi structure. By far the best refi experience ever! I’ve had a few other great experiences with Rocket Mortgage too. No worries with Courtney! I will seek Ms Allen out for my next mortgage task. Courtney is ready for the next level of responsibility. **Please place her on the fast track for more leadership and responsibility!!** Ms Allen is ready for the next step! Thank you Courtney, Jay V."

Jeremy Piatek
Jeremy Piatek

Jeremy Piatek

Rocket Mortgage Sales
45 Reviews
Lillian Rajkovich

"Jeremy really came through for me! I am very appreciative for the effort Jeremy put into the approval of my loan which consolidated two previous Rocket Mortgage and rolling everything into one loan. I...Jeremy really came through for me! I am very appreciative for the effort Jeremy put into the approval of my loan which consolidated two previous Rocket Mortgage and rolling everything into one loan. I have been a Rocket Mortgage customer for many years and that's because they are truly the best at what they do. Jeremy and the staff made me feel like a part of the team as we worked together to gather and complete the entire process quickly and efficiently. I appreciate each and every person who worked to make this loan closing possible. My life will be better now that this has been taken care of. Thank you from my heart."