Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 95 of 399
Jacob Sapolin
Jacob Sapolin

Jacob Sapolin
Rocket Mortgage Sales
47 Reviews
Daniel V

"Jacob is such a phenomenal associate that I've typed, erased, and retyped our interactions not knowing how best to describe the level of dedicated professionalism and compassion that Jacob can embrace...Jacob is such a phenomenal associate that I've typed, erased, and retyped our interactions not knowing how best to describe the level of dedicated professionalism and compassion that Jacob can embrace you with for like ten minutes and my oatmeal has gotten cold. Lol. Listing a condo in Pensacola, FL and uprooting 350 miles away to Jacksonville can be stressful enough on its own. Add in employment changes and that makes the process entertaining. Toss in an energetic Australian Sheppard and now you have a balancing act. Compressing this into a limited time window is a recipe for disaster. Having the house that you traversed the state to see and almost broke your body in the process of securing, fail the inspection. And, when you are at that critical intersection of time when you are permanently leaving one job and selling your home but if you do not have a home to move to, then you can not relate the start date to the new company. Furthermore, if you do not have a new job then should you leave your current? Insert Jacob's calm demeanor, the best real-estate agent ever, and a quick cry we regrouped and found a house!! Not only that but it was our favorite house and we closed earlier than originally expected!! Great team!"

Mitchell Small
Mitchell Small

Mitchell Small
Rocket Mortgage Sales
47 Reviews
Rik Paavola

"Right from the beginning of my contact with Mitchell I found him to be personable, conscientious, and interested in serving my needs. Over time, I also found him to be on top of any questions I had ...Right from the beginning of my contact with Mitchell I found him to be personable, conscientious, and interested in serving my needs. Over time, I also found him to be on top of any questions I had and gave me answers that were point on...which in this day and age is remarkable. I was in the process of applying for and getting a VA loan to buy a home and Mitchell was completely familiar with the process and guided me along the way to ensure my mortgage needs were met. On a few occasions, we had a good laugh with each other which made Rocket Mortgage seem just that much more human and customer focused. I would suggest that anyone interested in applying for a VA loan, or any loan, contact Rocket Mortgage...you may be lucky enough to get Mitchell on the line. You won't be disappointed."

Taylor Story
Taylor Story

Taylor Story
Rocket Mortgage Sales
47 Reviews
Jonas Sostakas

"I had the honor of working with Taylor on my mortgage with Rocket Mortgage. She was very efficient and knowledgeable about the entire loan process. She called me to help guide me through some of the...I had the honor of working with Taylor on my mortgage with Rocket Mortgage. She was very efficient and knowledgeable about the entire loan process. She called me to help guide me through some of the documentation and requisite digital signatures. If I ever had a question, I could email her, and she’d answer me within minutes. I always felt important during the loan process. While we were waiting for the underwriters to work on the loan, she called me on a Friday night to inform me that they were still working on things and that she’d get back with me as soon as she had an update. I enjoyed my weekend knowing that I was in good hands with Taylor orchestrating everything for me! If you are looking for a mortgage, look no further than Rocket Mortgage and when you call, ask to speak with Taylor!"

Chris Szczesny
Chris Szczesny

Chris Szczesny
Rocket Mortgage Sales
47 Reviews
Simone Silveira

"Dear(s) Chris and Thomas, My husband and I just bought our first home using the Rocket Mortgage Loans and Chris Szczesny’s help. In fact we not only bought our first home, but we bought our dream ...Dear(s) Chris and Thomas, My husband and I just bought our first home using the Rocket Mortgage Loans and Chris Szczesny’s help. In fact we not only bought our first home, but we bought our dream forever home and we that would have never happened without Chris’s help! Chris went ABOVE AND BEYOND to help us! He was nothing less than a miracle worker and did everything in his power to help us buying a house! We was attentive, efficient, friendly, had clear communication and incredibly persistence! We were overwhelmed and having a hard time with the process in the beginning, but Chris did not let us give up and worked very very hard to get us the mortgage loan that fitted best to our needs and to get us the best possible interest rates! We have many friends looking to buy a house now and we will be sending them all to Chris for sure!"

Branden Terry
Branden Terry

Branden Terry
Rocket Mortgage Sales
47 Reviews
Allan Binder

"I tried a few times to renegotiate my mortgage with the previous holder and it was an obstacle course leading to no. Luckily for me my mortgage was sold to Rocket Mortgage. Rocket Mortgage alone was a...I tried a few times to renegotiate my mortgage with the previous holder and it was an obstacle course leading to no. Luckily for me my mortgage was sold to Rocket Mortgage. Rocket Mortgage alone was a huge step up. And luckily I was put in touch with Brandon Terry who after looking at my numbers told me it was possible to redo the mortgage. After he took my call I stayed on the line with him for a few hours, he paused to talk to some number crunchers, came back online and that started a very short process. Brandon answered every question, gave me lots of reassurance, and even in the middle of moving himself to a new house while it was snowing answered my emails pretty promptly. About a week or so later it was done. The previous rejections took months for them to decided I was risk too far, but with Brandon's help it went smoothly and quickly. This is the guy."

Derrick Williams
Derrick Williams

Derrick Williams
Rocket Mortgage Sales
47 Reviews
Nora Allison

"Derrick was absolutely a pleasure to work with from day 1. He was kind, personable, funny, and professional. All the qualities of an excellent loan specialist who goes above and beyond in every ...Derrick was absolutely a pleasure to work with from day 1. He was kind, personable, funny, and professional. All the qualities of an excellent loan specialist who goes above and beyond in every communication and step. Derrick was reassuring during the whole process. Everyone knows that purchasing a home can be extremely stressful, but Derrick was so positive, helpful, and understanding. He made sure to explain things well, and to assist quickly if any questions came up. I was able to text or call him and he was ALWAYS so quick to get back to me and typically ALWAYS answered. His customer service skills are phenomenal and he is very genuine. It is evident he gives this role 110% and he talks to you like a friend would. I can’t say enough about my positive experience with Derrick. Thank you for all you do!"

Tammy Wright
Tammy Wright

Tammy Wright
Rocket Mortgage Sales
47 Reviews
Casey King

"To Rocket Mortgage, Tammy Wright gets 5++++ stars. Tammy is not only phenomenal at her job. But as a first-time home buyer, she helped me beyond her job description. That I am sure of. If it were...To Rocket Mortgage, Tammy Wright gets 5++++ stars. Tammy is not only phenomenal at her job. But as a first-time home buyer, she helped me beyond her job description. That I am sure of. If it were not for Tammy, I would not have the dream home I purchased. Tammy was there every step of the way. She even began the process with so much reassurance, always. Tammy was always available, even when I felt I contacted her outside normal office hours. She had so much patience with me when it came to getting in all the necessary files. I had reached out to a couple of lenders before RM and none given me the satisfaction or assurance that Rocket Mortgage did. I am not the best with my words or writing a review but for Tammy, I had to. She made the process of lending with Rocket Mortgage seamless. I am so happy I picked Rocket Mortgage. At first, We had a loan application for a home. But my partner and I at the last minute decided to pull out and purchase a different home. Tammy was there every step of that as well. Reassuring us, every step of the way. Helping us again, start the process again. But never upset, never annoyed. Always happy, helpful, and cheerful. Many times, speaking 3-5 times a day. A pleasure every single time and making sure we had the best deal for our new home. We then went to buy our first home; a dream home and we could not have done it without Tammy’s kindness and patience. Tammy does well at her job and genuinely cares for her clients and their happiness when buying a home. I am happy every day we got Tammy as our Rocket Mortgage agent. I recommend her to absolutely anyone who will listen, along with Rocket Mortgage. 10/10 recommend Rocket Mortgage. I recommend Tammy Wright even more. 5 plus stars. 10/10 service. Tammy needs a raise!!!! A Christmas bonus for sure!!! Please acknowledge her for the hard work she does. It is the best customer service I have EVER gotten anywhere. I appreciate Rocket Mortgage for being a great lender for our first home. Thank you!!"

Mike Ayoub
Mike Ayoub

Mike Ayoub
Rocket Mortgage Sales
46 Reviews
Gladys Fernandez

"When I first started to look into refinancing with Rocket Mortgage, I was just looking with no intend to shop. When I first clicked on the internet and the calls started coming in, I would not even ...When I first started to look into refinancing with Rocket Mortgage, I was just looking with no intend to shop. When I first clicked on the internet and the calls started coming in, I would not even answer the phone. Somehow Mike Ayoub reached out to me and convinced me that refinancing was the way to go. The savings was there with a 15 year mortgage. Mike explained the process and got me through to the closing without any hardships. If you are looking for a Mortgage Banker, Mike Ayoub is your best choice. I loved working with him."

Salwa Elshazley
Salwa Elshazley

Salwa Elshazley
Rocket Mortgage Sales
46 Reviews
Stefana Bojescu

"Wow, I am beyond pleased with my experience with Salwa. Being a first-time home buyer, I was stressed out initially. After connecting with Salwa, she made everything a breeze. She guided me ...Wow, I am beyond pleased with my experience with Salwa. Being a first-time home buyer, I was stressed out initially. After connecting with Salwa, she made everything a breeze. She guided me step-by-step all the way to closing. I am not a financially intuitive person in nature, and Salwa was extremely patient, kind, and informative throughout the whole process. She went above and beyond and found me certain discounts and items that I qualified for that I had no idea existed! I work crazy hours but Salwa was always accommodating to my schedule- she even called me at 9-10pm some days when I needed extra guidance. I felt like I was talking to a friend who GENUINELY wanted to get me the best deal. I am so glad I went with Salwa for purchasing my first home. I will definitely be a lifelong customer of Salwa's and will recommend her to all my friends and family. Oh, and not to mention that Salwa was able to close on my house in 11 days!!!!!!!!! Everyone that I spoke to said this was a very rare incident as most homes close in 30-45 days. She honestly is just incredible! Thank you so, so, so much Salwa. You are amazing"

Aaron Hardenburg
Aaron Hardenburg

Aaron Hardenburg
Rocket Mortgage Sales
46 Reviews
Peter O'Toole

"Aaron did a fantastic job in providing information regarding all aspects of the refinance that was completed. I would say that I was initially planning on shopping around. Not for any particular ...Aaron did a fantastic job in providing information regarding all aspects of the refinance that was completed. I would say that I was initially planning on shopping around. Not for any particular reason or issue with Rocket Mortgage, but rather to test the market. Rocket Mortgage was the first call that I made and after speaking with Aaron there was no need to look further. Professional and readily available throughout the process. I would highly recommend."