"He is a good man—patient with everything I was going through. He showed immense patience and understanding, and he was always focused on finding a solution. He was constantly attentive to my needs. If...He is a good man—patient with everything I was going through. He showed immense patience and understanding, and he was always focused on finding a solution. He was constantly attentive to my needs. If I could give him 100 stars, I would; he was the only one who could truly help me, staying by my side from the very beginning right through to the end. In the past, I had worked with other people and wasn't satisfied, but Jeff helped me tremendously—and for that, I am deeply grateful."