Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 310 of 460
Tara Kraemer

"I typically don’t write reviews but felt the need to write one for Alicia! I had been on the fence about refinancing for quite some time and had a ton of questions before I was ready to commit to ...I typically don’t write reviews but felt the need to write one for Alicia! I had been on the fence about refinancing for quite some time and had a ton of questions before I was ready to commit to doing anything. Alicia understood, didn’t pressure me and made me feel like it was okay to just inquire and see what my options were before making a big financial decision. I never once got the vibe from her that she was just trying to close a deal (which is not the norm these days!) She genuinely connected with me on a personal level and shared her personal life experiences (that were similar to mine) and that made me feel like I wasn’t just another customer, and that she truly cared about me making the right financial decision for me and my family! Her customer service is fantastic! I texted her on a Saturday afternoon asking a question and she got back to me moments later and was ready to help! The entire refinance process took less than a week and I already have a closing date scheduled! Even though her portion of the refinance is over with, she still reached out to me to make sure I was satisfied and to congratulate me on the closing! Alicia played a huge factor in me feeling confident about the financial decision I made and I am truly grateful for all of her assistance in this process. Rocket Mortgage is lucky to have someone like her on their team because if it wasn’t for her, I can assure you I would have never felt comfortable pulling the trigger on refinancing my home. Thank you, Alicia! I am so appreciative of everything!"

Larry Brown

"Jeff Bustin is great,friendly,knowledgeable. Just a great person to work with. I have a new friend go chiefs"

Janice Holland

"When Bradley noted that my Credit Rating had risen, he contacted me to offer me a way to save a substantial amount of money on my mortgage. He was able to help me close on a new loan that will save me...When Bradley noted that my Credit Rating had risen, he contacted me to offer me a way to save a substantial amount of money on my mortgage. He was able to help me close on a new loan that will save me thousands of dollars in less than a month. I would highly recommend him."

Steven Pitts

"Santiago assisted a mutual client moving from New York with the purchase of their home in the Tampa area. Santiago delivered what he promised and delivered on time. Our clients were extremely ...Santiago assisted a mutual client moving from New York with the purchase of their home in the Tampa area. Santiago delivered what he promised and delivered on time. Our clients were extremely satisfied with the service Santiago provided. As an experienced Real Estate professional it is extremely important to have a knowledgable, timely, committed and professional Mortgage Loan officer as a partner."

Dave Meloche

"Daniel, How to start? HE is easily the best customer service experience I've ever had, hands down. Quite literally. I decided to go with Rocket because of how knowledgeable, relatable, open, ...Daniel, How to start? HE is easily the best customer service experience I've ever had, hands down. Quite literally. I decided to go with Rocket because of how knowledgeable, relatable, open, honest, and exquisite attention to detail. give that man a 7% raise"

Jake Erskine

"Amber was knowledgeable and able to answer all my questions quickly."

Paige Bell

"Chase was my representative and if you don’t ask for him when you call, you missing out on one of the most swift and professional mortgage experiences you can have. He worked diligently and I’m so ...Chase was my representative and if you don’t ask for him when you call, you missing out on one of the most swift and professional mortgage experiences you can have. He worked diligently and I’m so grateful for going through my application process with him. Also much respect to Rocket Mortgage they’re called rocket for a reason. Thanks again Chase you were awso"

Shannon Greer

"Very kind and informative 👍 clear understanding of my cir"

LadyKatherine Otoc-Joslin

"Phat is great. He is so friendly, very responsive, quick to reply. He helped me get the loan when I had my doubts. To me, he is the best!!!"

Christine Ybarra

"Raymond exhibited an impressive depth of knowledge, offering invaluable insight, and assistance throughout our journey. His expertise insured that every aspect of this process unfolded seamlessly. ...Raymond exhibited an impressive depth of knowledge, offering invaluable insight, and assistance throughout our journey. His expertise insured that every aspect of this process unfolded seamlessly. With a keen understanding of our needs and aspirations, he graciously presented us with tailored options for our loan. His dedication was evident as he went above and beyond to assist us in organizing our documents with upmost care."