Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 311 of 527
Brooke Perry

"Very polite and courteous for my financial situation!"

Al Wiles

"Rocket Mortgage didn't do me any favors in terms of a good rate for a 15-year term, compared to options. While this loan / closing was discussed more than 90 days ahead of time, RM failed to achieve ...Rocket Mortgage didn't do me any favors in terms of a good rate for a 15-year term, compared to options. While this loan / closing was discussed more than 90 days ahead of time, RM failed to achieve the closing date, costing me significant delay fees from the movers while an 18-wheeler was parked idle for 2 days. Redfin was great. If RM is going to rely on Redfin for reputation gains, a stronger sense of urgency is needed. And stop sending surveys each time an employee calls or emails me...it is mindless and underscores the need for senior level attention on questionable impressions being created. Focus on what really matters. Disappointed. - Al Wiles"

Troy Kemna

"Chuck was great from start to finish. I was representing the seller and he still kept me informed which is rare. I would highly recommend."

Angela Fox

"Jayden was quick to respond to all our questions and was very helpful throughout the whole process."

Shaun Mese

"Shauniece was very responsive and helpful throughout my entire loan process. Even checking in to see if I had any questions while we waited for certain steps to be completed. Overall a pleasure to ...Shauniece was very responsive and helpful throughout my entire loan process. Even checking in to see if I had any questions while we waited for certain steps to be completed. Overall a pleasure to work with."

Thomas Abrams

"I called rocket mortgage one day asking for help with there online application an was sent to Cori. I told her I wasn't the smartest person in the world an was having problems with the application so ...I called rocket mortgage one day asking for help with there online application an was sent to Cori. I told her I wasn't the smartest person in the world an was having problems with the application so she took care of everything for me. Within 24 hours I had a approvel letter to start shopping for a house. She has contacted me several times checking up on how the process is going. Anything I have needed or questions i have had She has always answered her phone when I called or called back within minutes. I couldn't have asked for a better experience going threw this. I would recommend Rocket Morgage to anyone because of the experience I have had with her. I hope everyone gets the experience of having her as a mortgage broker."

Deidre Mccoy

"Awesome experience…I was stressing but Janice reassured me through the entire process. I would highly recommend her to everyone I know."

Dave Buehler

"Michael was very responsive to all my questions. He walked me through the loan process and made me feel comfortable with everything."

David Curtis

"We had a great experience working with Ryan. He was speedy, knowledgeable, and available to answer questions. He also patiently broke down complicated fees and concepts in a way that was easy to ...We had a great experience working with Ryan. He was speedy, knowledgeable, and available to answer questions. He also patiently broke down complicated fees and concepts in a way that was easy to understand."

JD Berghone

"I’ll start by saying this is my first home I’ve ever bought. I spoke to Mark from day one until the end. I was working with 3 other company’s and mark really out worked all of them. Honestly I don’t ...I’ll start by saying this is my first home I’ve ever bought. I spoke to Mark from day one until the end. I was working with 3 other company’s and mark really out worked all of them. Honestly I don’t have faith in Rocket because they are so big. Man was I mistaken. The attention to detail and willingness to go above and beyond, late night, weekends you name it! Mark the work you did for me and dealing with how eccentric I can be at times. I can’t thank you enough. You did more then what most wood. You don’t sell me a line of BS. You went out of your way time and time again. I hope management know and other customer know that you’ll put in the work to ensure all my needs, question, and expectations were met!! Thank you times a million Mark"