Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 104 of 397
Tom Diaz
Tom Diaz

Tom Diaz
Rocket Mortgage Sales
39 Reviews
Brian Hicks

"To whomever it may apply, I have had the pleasure of working with Tom Diaz. My Husband and I were considering refinancing our 1 1/2 year old home to get an earlier payoff date and also a better ...To whomever it may apply, I have had the pleasure of working with Tom Diaz. My Husband and I were considering refinancing our 1 1/2 year old home to get an earlier payoff date and also a better interest rate than our current 4.250%. Tom worked diligently on doing the research and all the information and even more so than we asked. We are paying an extra monthly amount towards the principal as it is and Tom was honest in telling us that with what we are presently doing that it would be best to continue on the "track" as is. He did not try to pursuade us to refinance for his own benefits. I very much recommend Tom Diaz to anyone who may be deciding as to whether they should refinance their home and if refinancing is the better option,. I am sure that Tom would definitely get you the best rates and if needed to explain the process in terms that everyone would understand and answer any questions you may have. Also, Tom is not a 9 to 5, 5 days a week person. We actually spoke on a Sunday afternoon and even had updates on Saturday. So, "Hats Off" to to Tom Diaz as a person that truly puts his clients fist! Thank you Tom, Barbara Hicks"

Ally Dietrich
Ally Dietrich

Ally Dietrich
Rocket Mortgage Sales
40 Reviews
Sandy Merino

"Ally was fantastic! From our first phone call to our closing, Ally was always super helpful. If I had any questions, she was always clear and thoughtful in her responses, thinking of ways to help us ...Ally was fantastic! From our first phone call to our closing, Ally was always super helpful. If I had any questions, she was always clear and thoughtful in her responses, thinking of ways to help us out, offering options, calculating breakeven points, etc, and no pressure to go one way or the other (eg purchasing points vs no points). Using Rocket Mortgage’s online portal, I felt very confident and comfortable knowing whose court the ball was in throughout the process: whether I needed to do something, or whether it was just a waiting period for me. And communication was so easy: never spent time on hold, always a helpful and professional response. Most people don’t purchase a home many times in their life, or they don’t do it often enough to remember how to do it. Regardless of your experience, you can definitely trust Ally and Rocket Mortgage to help you purchase your new home!"

Taylor Donie
Taylor Donie

Taylor Donie
Rocket Mortgage Sales
40 Reviews
Peter Tousignant

"Due to factors beyond our control, this refinance took 5 months to complete. At the outset, I was unconvinced that the benefits of refinancing were worth the expense and effort. At each step of the ...Due to factors beyond our control, this refinance took 5 months to complete. At the outset, I was unconvinced that the benefits of refinancing were worth the expense and effort. At each step of the way, Taylor remaining positive, focused, patient, and engaged to ensure that I would have a positive experience and an even greater outcome. This is the definition of "leaning-in", and Taylor lived this out in an exemplary and professional manner. I hope I'm not setting the bar too high for her future customers, but if they are lucky enough to work with her, they will be glad they did."

Aaron Fecay
Aaron Fecay

Aaron Fecay
Rocket Mortgage Sales
40 Reviews
Sunil Joseph

"I just sold my house and my loan with Rocket Mortgage was closed, so was having a hard time to update my address. Having already experienced excellent support earlier from Aaron I decided to reach ...I just sold my house and my loan with Rocket Mortgage was closed, so was having a hard time to update my address. Having already experienced excellent support earlier from Aaron I decided to reach out to him to explain my concerns as I knew he would be able to help and without a doubt he called and connected me directly to the right department/person and my concerns were taken care. I had already all available options before reaching out to Aaron and he again helped sort it out. He surely is an asset to any organization that he is part of and thank him for all his help"

Tatyana Gallacher
Tatyana Gallacher

Tatyana Gallacher
Rocket Mortgage Sales
40 Reviews
David Young

"I have bought and sold over 10 homes over the past 27 years. Tatyana is BY FAR the most knowledgeable mortgage broker I have dealt with. She is intelligent, an amazing communicator, extremely ...I have bought and sold over 10 homes over the past 27 years. Tatyana is BY FAR the most knowledgeable mortgage broker I have dealt with. She is intelligent, an amazing communicator, extremely patient, breaks things down so you can understand what you need to do, she is diligent in her communications and stays on top of everything. She calls, texts and emails you to keep you informed of everything. In essence she holds your hand through the process. Honestly I have been so impressed and felt that I was in the best hands possible to guide me through the entire process. If I could give her 10years I would. If you can request her directly do it. This will be the best decision you make after you have chosen a home to purchase. 10/10 in my book!!!!!!"

Danielle Hill
Danielle Hill

Danielle Hill
Rocket Mortgage Sales
40 Reviews
Jeff Conner

"I don’t know if words can really describe how good she is at her job. I have dealt with a lot of people in mortgage companies over the last 30 plus years as a homeowner and several other loan ...I don’t know if words can really describe how good she is at her job. I have dealt with a lot of people in mortgage companies over the last 30 plus years as a homeowner and several other loan officers with other companies but none compare to her I have had major stressful experiences on several occasions in the past and my wife didn’t want to refinance again with anyone due to what it put me through. But I never was so at ease with anyone like this before. Danielle is patient kind caring thoughtful And very very knowledgeable. She is very accessible, calling me on her days off and even when sick to make sure I was ok and didn’t need anything She has Rocket Mortgage interest of course but also mine . She truly has the clients best interests at heart which in turn makes me want to never leave Rocket Mortgage. Most importantly she makes you feel special like a friend and not just a client 5 stars isn’t enough *********"

Francis Kruse
Francis Kruse

Francis Kruse
Rocket Mortgage Sales
39 Reviews
cathy berard

"Amazing interaction with Francis from start to finish. I told him up front what i was looking for & that i had a difficult time trying to accomplish with my local bank. He assured me he could help & ...Amazing interaction with Francis from start to finish. I told him up front what i was looking for & that i had a difficult time trying to accomplish with my local bank. He assured me he could help & he kept his word & then some. He went above & beyond for us. Patient ,knowledgeable, informative & always available to answer questions!!!!! I will definitely recommend rocket & Francis. I was very impressed with how he made himself available promptly in a world you cant even get a return phone call. Francis is outstanding, friendly & patient."

Lauren Letizio
Lauren Letizio

Lauren Letizio
Rocket Mortgage Sales
40 Reviews
M.D. Kraft

"Lauren is caring, understanding of you nervousness , happy to help with all questions and follows through. Lauren is one of the best in Customer Service support. I have been in Customer Service many ...Lauren is caring, understanding of you nervousness , happy to help with all questions and follows through. Lauren is one of the best in Customer Service support. I have been in Customer Service many years while still working and it is a pleasure for us Customer Service personnel to be able to help the person on the other end of the phone. She does that, and more. I feel fortunate to have had someone treat me just as I would have treated someone when I too helped people. Thank you Lauren! Always and forever will appreciate you!"

Matthew Ryan
Matthew Ryan

Matthew Ryan
Rocket Mortgage Sales
40 Reviews
Bswens13

"Matt is Amazing the road we had to travel to get my new house was VERY bumpy, this guy was right behind me the whole time. He says stuff the easiest way to say it does get all technical ( loved that)...Matt is Amazing the road we had to travel to get my new house was VERY bumpy, this guy was right behind me the whole time. He says stuff the easiest way to say it does get all technical ( loved that) he will tell you straight out. I'm so glad I met Matt through rocket mortgage, I will recommend Matt and rocket mortgage to anyone I hear talking about buying a house. To anyone that reads this don't be afraid of online mortgage loans, deal with Matt and he will makes you feel so good and calm. I hope one day I actually get to meet this man because he made my dream home come true and I will never be able to repay him for it. Thank you Matt from myself and my family, your amazing at what you do!"

Eric Simmons
Eric Simmons

Eric Simmons
Rocket Mortgage Sales
40 Reviews
Ashley Knight-Turner

"My husband and I were first time home buyers not knowing many that have even gone through the process we were extremely nervous about the whole process. We had been looking for a home for over a year ...My husband and I were first time home buyers not knowing many that have even gone through the process we were extremely nervous about the whole process. We had been looking for a home for over a year and went through our personal bank. We were very disappointed by their numbers it was nothing close to what it should have been more than double actually. This year we decided to check with Rocket Mortgage and see if we would have more affordable mortgage without having to sacrifice quality of home we wanted for the price we could afford. I am Also a very shy person and my Husband works 12 hr shifts and isn’t usually awake during Business hours. He is also shy so having someone you can talk to easily on the phone and understand them completely and it be more on our hours rather then regular banking hours was extremely important along with the rates. He got us a very affordable deal even had a much higher prequalified Amount. We got our prequalified approval the same night. By that point we had already seen a house we were interested in but wanted to make sure our ducks were in a row and at a better bank with better than what our personal bank was willing to do. It was quick and easy with Eric he was very clear, concise And patient. Maybe the next week or so we put in our first offer of the first house we liked after seeing over 20. Offer was excepted and the rest of the process was very fast and smooth. It was a delight working with Eric he really gave us confidence in the whole process and knowing that the mortgage was going to be reasonable and we could finally move out of our first apartment and actually be able to own An amazing wonderful home. I highly recommend him I don’t think you will find someone better at his job and a Nicer person to work with."