Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 102 of 360
Patrick Konwerski
Patrick Konwerski

Patrick Konwerski
Rocket Mortgage Sales
40 Reviews
Sonia Pijuan

"Patrick was very professional. He answered my emails and my concerns immediately. I never had to wait long for a reply. The most astonishment from Patrick that it was Sunday night and I had ...Patrick was very professional. He answered my emails and my concerns immediately. I never had to wait long for a reply. The most astonishment from Patrick that it was Sunday night and I had concerns about my loan and he answered my call. That was over and beyond and greatly appreciated. I was impressed overall with Rocket Mortgage that I referred my daughter. I was hoping that she was going to get Patrick but another answered her request."

Francis Kruse
Francis Kruse

Francis Kruse
Rocket Mortgage Sales
40 Reviews
cathy berard

"Amazing interaction with Francis from start to finish. I told him up front what i was looking for & that i had a difficult time trying to accomplish with my local bank. He assured me he could help & ...Amazing interaction with Francis from start to finish. I told him up front what i was looking for & that i had a difficult time trying to accomplish with my local bank. He assured me he could help & he kept his word & then some. He went above & beyond for us. Patient ,knowledgeable, informative & always available to answer questions!!!!! I will definitely recommend rocket & Francis. I was very impressed with how he made himself available promptly in a world you cant even get a return phone call. Francis is outstanding, friendly & patient."

Lauren Letizio
Lauren Letizio

Lauren Letizio
Rocket Mortgage Sales
40 Reviews
M.D. Kraft

"Lauren is caring, understanding of you nervousness , happy to help with all questions and follows through. Lauren is one of the best in Customer Service support. I have been in Customer Service many ...Lauren is caring, understanding of you nervousness , happy to help with all questions and follows through. Lauren is one of the best in Customer Service support. I have been in Customer Service many years while still working and it is a pleasure for us Customer Service personnel to be able to help the person on the other end of the phone. She does that, and more. I feel fortunate to have had someone treat me just as I would have treated someone when I too helped people. Thank you Lauren! Always and forever will appreciate you!"

Matthew Ryan
Matthew Ryan

Matthew Ryan
Rocket Mortgage Sales
40 Reviews
Bswens13

"Matt is Amazing the road we had to travel to get my new house was VERY bumpy, this guy was right behind me the whole time. He says stuff the easiest way to say it does get all technical ( loved that)...Matt is Amazing the road we had to travel to get my new house was VERY bumpy, this guy was right behind me the whole time. He says stuff the easiest way to say it does get all technical ( loved that) he will tell you straight out. I'm so glad I met Matt through rocket mortgage, I will recommend Matt and rocket mortgage to anyone I hear talking about buying a house. To anyone that reads this don't be afraid of online mortgage loans, deal with Matt and he will makes you feel so good and calm. I hope one day I actually get to meet this man because he made my dream home come true and I will never be able to repay him for it. Thank you Matt from myself and my family, your amazing at what you do!"

Eric Simmons
Eric Simmons

Eric Simmons
Rocket Mortgage Sales
40 Reviews
Ashley Knight-Turner

"My husband and I were first time home buyers not knowing many that have even gone through the process we were extremely nervous about the whole process. We had been looking for a home for over a year ...My husband and I were first time home buyers not knowing many that have even gone through the process we were extremely nervous about the whole process. We had been looking for a home for over a year and went through our personal bank. We were very disappointed by their numbers it was nothing close to what it should have been more than double actually. This year we decided to check with Rocket Mortgage and see if we would have more affordable mortgage without having to sacrifice quality of home we wanted for the price we could afford. I am Also a very shy person and my Husband works 12 hr shifts and isn’t usually awake during Business hours. He is also shy so having someone you can talk to easily on the phone and understand them completely and it be more on our hours rather then regular banking hours was extremely important along with the rates. He got us a very affordable deal even had a much higher prequalified Amount. We got our prequalified approval the same night. By that point we had already seen a house we were interested in but wanted to make sure our ducks were in a row and at a better bank with better than what our personal bank was willing to do. It was quick and easy with Eric he was very clear, concise And patient. Maybe the next week or so we put in our first offer of the first house we liked after seeing over 20. Offer was excepted and the rest of the process was very fast and smooth. It was a delight working with Eric he really gave us confidence in the whole process and knowing that the mortgage was going to be reasonable and we could finally move out of our first apartment and actually be able to own An amazing wonderful home. I highly recommend him I don’t think you will find someone better at his job and a Nicer person to work with."

Justin Smith
Justin Smith

Justin Smith
Rocket Mortgage Sales
40 Reviews
Sheila Soto

"We Have Been With Rocket Mortgage for almost 18 yrs now, in which time we have had excellent service from All Involved & Re-financed 3 times, once to update our home with $40,000 which brought it up ...We Have Been With Rocket Mortgage for almost 18 yrs now, in which time we have had excellent service from All Involved & Re-financed 3 times, once to update our home with $40,000 which brought it up from Orig. price of $75,000 in 1986 to $185,000 now in 2019. The key is where to update! This time to Lower our House Payment. We were lucky enough to meet Justin Smith, Sr. Banker, Just by chance, he called & because our Caller ID said Rocket Mortgage, answering that phone call is the best thing we have done. Justin Smith has held our hands through the entire Re-finance to lower our house payment & decrease our Int. Rate. Every time I have called with A question & we are older so that is often, he calls me right back ASAP, answers my questions & fixes whatever our concern's instantly! He is so easy to talk, too & brilliant with numbers! As you process through your loan, he doesn't leave you as many did before, he still calls just to make sure we are okay! That reassurance is vital in something so important as your home and the biggest expense in your life. He will get you the best deal possible and work the numbers so you will sleep well at night! Reach out soon, this man is so dedicated am sure his future is bright! Thx Justin Smith , you have made our process so smooth. Robert & Sheila Soto, San Antonio, TX."

Ryan Spadafore
Ryan Spadafore

Ryan Spadafore
Rocket Mortgage Sales
40 Reviews
Joshua Atkinson

"I had the pleasure of working with Ryan as my loan officer, and I can't speak highly enough about his exceptional service. From the very beginning, Ryan was incredibly professional, knowledgeable, and...I had the pleasure of working with Ryan as my loan officer, and I can't speak highly enough about his exceptional service. From the very beginning, Ryan was incredibly professional, knowledgeable, and attentive to my needs. He made the entire loan process smooth and stress-free. What truly set Ryan apart was his remarkable flexibility. He went above and beyond to accommodate my schedule and unique circumstances (moving out of state and closing on 2 homes at the same time), ensuring that I felt comfortable and informed every step of the way. His communication was prompt and clear, and he was always available to answer my questions, no matter how small. Thanks to Ryan's dedication and expertise, I was able to secure the loan I needed with ease. I highly recommend Ryan to anyone in need of a loan officer who combines professionalism with a personal touch. He truly made a difference in my loan experience, and I am incredibly grateful for his outstanding service."

Jeremy Beasley
Jeremy Beasley

Jeremy Beasley
Rocket Mortgage Sales
39 Reviews
Sandi Henault Grady

"I was looking to consolidate all my debts and refinance my house. Jeremy had got a hold of me and said that he could help me out with this. I am so thankful that Jeremy had went over everything with ...I was looking to consolidate all my debts and refinance my house. Jeremy had got a hold of me and said that he could help me out with this. I am so thankful that Jeremy had went over everything with me and explained what we could do. He is very knowledgeable and honest and up front with all the regulation to do with my state I live in. It was the fastest and easiest process that I have ever done. Thank you so much Jeremy for being there to help us threw this and being so patient. I was not the easiest person to deal with but Jeremy was very patient and understanding. I would totally refer Jeremy to everyone I know that is looking to refinance. Jeremy also follows up with me periodically and sees how things are going. Very wonderful experience and acknowledgement with all my loan."

Tim Breen
Tim Breen

Tim Breen
Rocket Mortgage Sales
39 Reviews
J Goland

"Working with Tim Breen was without question, one of the best customer service experiences I have ever had. From the very beginning, he demonstrated an extraordinary level of professionalism, ...Working with Tim Breen was without question, one of the best customer service experiences I have ever had. From the very beginning, he demonstrated an extraordinary level of professionalism, responsiveness, and genuine care that completely transformed what is typically a stressful process into one that felt, organized, and attainable. His communication was absolutely exceptional. Every question I had was answered quickly, thoroughly, and in a way that made even the most complicated mortgage terminology easy to understand. No matter how busy things became, I always felt like a priority. He was proactive at every step, constantly keeping me informed, anticipating potential concerns before they became issues, and ensuring there were never any surprises along the way. What truly set him apart was his dedication and attention to detail. He went above and beyond to secure the best possible outcome for me and navigated every aspect of the loan process with incredible expertise and confidence. His ability to combine deep industry knowledge with kindness, patience, and authenticity is rare and deserves recognition. In a world where customer service often feels rushed or transactional, my Tim delivered a level of excellence that far exceeded my expectations. He made me feel supported, valued, and confident from start to finish. I cannot recommend him highly enough and am beyond grateful for the outstanding experience he provided. If every company had professionals like him, the entire home-buying process would be a completely different experience."

Billy Chaaban
Billy Chaaban

Billy Chaaban
Rocket Mortgage Sales
39 Reviews
Aimee McWilliams

"We had the absolute pleasure of working with Billy Chaaban at Rocket Mortgage, and I can't say enough about how incredible he was throughout the entire process. From start to finish, Billy went above ...We had the absolute pleasure of working with Billy Chaaban at Rocket Mortgage, and I can't say enough about how incredible he was throughout the entire process. From start to finish, Billy went above and beyond to make sure we were taken care of. His professionalism, expertise, and attention to detail were truly unmatched. Billy was not only thorough in answering all of our questions but also made sure we understood every step along the way. He was available to us whenever we needed him and took the time to explain things in a clear and easy-to-understand manner. What really stood out, though, was his willingness to go the extra mile—he bent over backward to ensure that everything was handled seamlessly, even taking extra steps that weren’t required just to make sure we were fully supported. It’s rare to come across someone who is so dedicated and genuinely cares about their clients. Billy is one of those rare professionals who truly puts people first. If you're looking for a banker who is not only incredibly knowledgeable but also willing to do whatever it takes to make sure you're well taken care of, Billy Chaaban is your guy. He made the entire process smooth and stress-free, and I couldn't be more grateful for his outstanding service. Highly recommend!"