Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

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Page 101 of 360
Scott Sampson

"I worked with Christopher during my recent refinance at Rocket Mortgage. He was extremely professional and helpful throughout the process. He explained everything thoroughly and wasn't afraid to ...I worked with Christopher during my recent refinance at Rocket Mortgage. He was extremely professional and helpful throughout the process. He explained everything thoroughly and wasn't afraid to escalate issues to the next level if I threw him a "curve ball". Better than that, Christopher was quick to respond to any emails or phone calls regarding any questions that I had and he made sure that the entire process went smoothly. Thank you for making my refinance easy, Christopher...it has been a pleasure working with you."

Deborah Sousley

"OMG , my first talking to her today I love her already. she offered hope and a light at the end of a long hoarded journey of financing after my husband passed in 2016 of motor cycle wreck. knowledge ...OMG , my first talking to her today I love her already. she offered hope and a light at the end of a long hoarded journey of financing after my husband passed in 2016 of motor cycle wreck. knowledge and willing ness to go beyond just saying " you will need to" Her words was "I will " it did my heart good to see a real customer service person that was truly a Customer service Personal and not a phone answering just pass the buck, collect a pay check type of Robot human, kind of service I have received from > BBT Morage, state farm, Ad Drake tittle company that was Paid twice by my self and my husband to do nothing to include not answering questions and ignoring the fact that I paid them and my husbands never lived in my paid off home, yet could not sale with out him to tell me I DONT have to right to OUR home. . Thank you God for creating and thank you for hiring her. 10 stars. to you thank you for caring for the people and vertrans today."

Tom Diaz
Tom Diaz

Tom Diaz

Rocket Mortgage Sales
40 Reviews
Brian Hicks

"To whomever it may apply, I have had the pleasure of working with Tom Diaz. My Husband and I were considering refinancing our 1 1/2 year old home to get an earlier payoff date and also a better ...To whomever it may apply, I have had the pleasure of working with Tom Diaz. My Husband and I were considering refinancing our 1 1/2 year old home to get an earlier payoff date and also a better interest rate than our current 4.250%. Tom worked diligently on doing the research and all the information and even more so than we asked. We are paying an extra monthly amount towards the principal as it is and Tom was honest in telling us that with what we are presently doing that it would be best to continue on the "track" as is. He did not try to pursuade us to refinance for his own benefits. I very much recommend Tom Diaz to anyone who may be deciding as to whether they should refinance their home and if refinancing is the better option,. I am sure that Tom would definitely get you the best rates and if needed to explain the process in terms that everyone would understand and answer any questions you may have. Also, Tom is not a 9 to 5, 5 days a week person. We actually spoke on a Sunday afternoon and even had updates on Saturday. So, "Hats Off" to to Tom Diaz as a person that truly puts his clients fist! Thank you Tom, Barbara Hicks"

Ally Dietrich
Ally Dietrich

Ally Dietrich

Rocket Mortgage Sales
40 Reviews
Sandy Merino

"Ally was fantastic! From our first phone call to our closing, Ally was always super helpful. If I had any questions, she was always clear and thoughtful in her responses, thinking of ways to help us ...Ally was fantastic! From our first phone call to our closing, Ally was always super helpful. If I had any questions, she was always clear and thoughtful in her responses, thinking of ways to help us out, offering options, calculating breakeven points, etc, and no pressure to go one way or the other (eg purchasing points vs no points). Using Rocket Mortgage’s online portal, I felt very confident and comfortable knowing whose court the ball was in throughout the process: whether I needed to do something, or whether it was just a waiting period for me. And communication was so easy: never spent time on hold, always a helpful and professional response. Most people don’t purchase a home many times in their life, or they don’t do it often enough to remember how to do it. Regardless of your experience, you can definitely trust Ally and Rocket Mortgage to help you purchase your new home!"

Taylor Donie
Taylor Donie

Taylor Donie

Rocket Mortgage Sales
40 Reviews
Peter Tousignant

"Due to factors beyond our control, this refinance took 5 months to complete. At the outset, I was unconvinced that the benefits of refinancing were worth the expense and effort. At each step of the ...Due to factors beyond our control, this refinance took 5 months to complete. At the outset, I was unconvinced that the benefits of refinancing were worth the expense and effort. At each step of the way, Taylor remaining positive, focused, patient, and engaged to ensure that I would have a positive experience and an even greater outcome. This is the definition of "leaning-in", and Taylor lived this out in an exemplary and professional manner. I hope I'm not setting the bar too high for her future customers, but if they are lucky enough to work with her, they will be glad they did."

Mindy Jacobson

"We had an amazing experience working with Daniela. Not only was she extremely knowledgeable and efficient in guiding us through the mortgage process, but she was also incredibly kind and personable. ...We had an amazing experience working with Daniela. Not only was she extremely knowledgeable and efficient in guiding us through the mortgage process, but she was also incredibly kind and personable. She truly went above and beyond to ensure that we felt comfortable and understood every step of the process. She was always available to answer any questions we had, and her patience and understanding made us feel at ease during what can often be a stressful process. We highly recommend Daniela to anyone looking for a mortgage, as she is truly one of the best in the business."

David Young

"I have bought and sold over 10 homes over the past 27 years. Tatyana is BY FAR the most knowledgeable mortgage broker I have dealt with. She is intelligent, an amazing communicator, extremely ...I have bought and sold over 10 homes over the past 27 years. Tatyana is BY FAR the most knowledgeable mortgage broker I have dealt with. She is intelligent, an amazing communicator, extremely patient, breaks things down so you can understand what you need to do, she is diligent in her communications and stays on top of everything. She calls, texts and emails you to keep you informed of everything. In essence she holds your hand through the process. Honestly I have been so impressed and felt that I was in the best hands possible to guide me through the entire process. If I could give her 10years I would. If you can request her directly do it. This will be the best decision you make after you have chosen a home to purchase. 10/10 in my book!!!!!!"

Troy Johnson

"Silvano was outstanding from start to finish. I haven’t gone through many loan processes, and it can definitely feel overwhelming, but Silvano immediately put me at ease. He’s extremely knowledgeable,...Silvano was outstanding from start to finish. I haven’t gone through many loan processes, and it can definitely feel overwhelming, but Silvano immediately put me at ease. He’s extremely knowledgeable, friendly, and took the time to walk me through everything step by step. What really impressed me was how quickly and smoothly he got everything completed. I was actually stunned at how fast the entire process went! His communication and follow-ups were always right on target, which gave me a real sense of confidence and security throughout the process. I would absolutely recommend Silvano to anyone looking for help with a home loan, and I wouldn’t hesitate to work with him again for any future needs. He’s truly outstanding at what he does. Five stars all the way!"

Danielle Hill
Danielle Hill

Danielle Hill

Rocket Mortgage Sales
40 Reviews
Jeff Conner

"I don’t know if words can really describe how good she is at her job. I have dealt with a lot of people in mortgage companies over the last 30 plus years as a homeowner and several other loan ...I don’t know if words can really describe how good she is at her job. I have dealt with a lot of people in mortgage companies over the last 30 plus years as a homeowner and several other loan officers with other companies but none compare to her I have had major stressful experiences on several occasions in the past and my wife didn’t want to refinance again with anyone due to what it put me through. But I never was so at ease with anyone like this before. Danielle is patient kind caring thoughtful And very very knowledgeable. She is very accessible, calling me on her days off and even when sick to make sure I was ok and didn’t need anything She has Rocket Mortgage interest of course but also mine . She truly has the clients best interests at heart which in turn makes me want to never leave Rocket Mortgage. Most importantly she makes you feel special like a friend and not just a client 5 stars isn’t enough *********"

Evelyn Velazquez

"I can't thank Kyle enough for helping me obtain a refinance when my other two banks wouldn't. At the time I called Kyle I was in despair. Kyle talked me though my options, by the time our first ...I can't thank Kyle enough for helping me obtain a refinance when my other two banks wouldn't. At the time I called Kyle I was in despair. Kyle talked me though my options, by the time our first phone conversation ended I was so hopeful again. Wonderful experience, everyone I dealt with was extremely professional and answered all my questions. I've refinanced before but never with the online format that Rocket Mortgage provided, very easy and convenient. My first mortgage payment is due in January and I'm so happy to be paying what I'm paying now. Kyle saved me alittle over $500 a month with this refinance. Thank you Kyle and I will definitely recommend you to all my family and friends. Happy New Year! From A Very Satisfied Customer Evelyn V."