Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 106 of 360
Colby Shane
Colby Shane

Colby Shane
Rocket Mortgage Sales
38 Reviews
Vijay Dass

"Colby took the time to understand my financial situation and goals, presenting me with options that fit my needs perfectly. He was incredibly knowledgeable, walking me through the loan options, ...Colby took the time to understand my financial situation and goals, presenting me with options that fit my needs perfectly. He was incredibly knowledgeable, walking me through the loan options, interest rates, and repayment terms in a way that was easy to understand. One of the most impressive aspects was his responsiveness. Anytime I had a question or concern, he was quick to respond with clear and helpful information. His attention to detail ensured that there were no surprises or delays during the process. What really stood out was his dedication to getting me the best possible rate and terms. Colby went above and beyond, even coordinating with my real estate agent and attorney to ensure everything was aligned for a seamless closing. Thanks to Colby, I was able to secure a mortgage that worked perfectly for my budget and timeline. I would highly recommend him to anyone looking for a reliable, professional, and customer-focused mortgage lender."

Matthew Vander Zanden
Matthew Vander Zanden

Matthew Vander Zanden
Rocket Mortgage Sales
38 Reviews
Alan MacFarlane

"This is the fourth time I have worked with Matthew as a mortgage lender, and I have nothing but praise for all aspects of the home process. He helped us buy a home, then refinance the home a few years...This is the fourth time I have worked with Matthew as a mortgage lender, and I have nothing but praise for all aspects of the home process. He helped us buy a home, then refinance the home a few years later, then sell the home, buy a different home in another state, and then sell that home. Finally, we just completed our last move, financed by the guiding genius of Matthew, such that he not only helped finance the home we closed on last week, but he also did so in a thoughtful fashion which will save us thousands of dollars, not just on the purchase. I think it has been 10 years that I have worked with him, and I have no hesitation about giving him my top praises. Many bankers and lenders seem to be of the opinion that they are "doing us a favor" but Matthew always turned it around and did favors for us. Maybe, if the markets are favorable, he can help refinance this home at lower rates in a few years. But this is our LAST home, so I am sorry (sort of) to report that I doubt he will help us sell or buy any additional homes. My financial gratitude to Matthew extends beyond any expected apogee, and I don't see how he could work any harder or more effectively or FRIENDLY. Our thanks to him for his work, well above and beyond the "call of duty." Thank you, Matthew!!!"

Taryn Walkerly
Taryn Walkerly

Taryn Walkerly
Rocket Mortgage Sales
38 Reviews
Aunt Diane

"We were facing a balloon increase in our loan. Our bank offered a very high interest rate that priced us out of a loan to pay back. A realtor told me to try contacting a company so I went online to ...We were facing a balloon increase in our loan. Our bank offered a very high interest rate that priced us out of a loan to pay back. A realtor told me to try contacting a company so I went online to look. After submitting some info we immediately got a call from Taryn. I would say we were in a panic and Taryn gave us assurance that she could help. And she did. Taryn answered every question. Every email was answered. She talked to us any/every time we called. I know Taryn was working hard to make sure our loan did not balloon. The process while a bit unfamiliar, as it was all online, was easy. I downloaded the RocketMortgage app and everything was easy to access. Our to-do list was posted. The docs RocketMortgage was reviewing were posted. It was so easy to upload our documentation. The process was easy and fast. Taryn was with us the entire time helping us through any bumps. And she did get our loan approved before the balloon. After closing we found it a bit uncomfortable that we did not have the signed documentation, hardcopy in hand. After all that is what we were used to. But all documentation was posted to our account for printing soon after closing. Be aware that when printed out there are over a hundred pages to the closing documentation. To sum up our experience. It was excellent so far. And with the promise of notification if Taryn finds offers that will better our situation our experience may get even better in the future. We are so thankful that we landed in the hands of Taryn and RocketMortgage."

Alex Zriek
Alex Zriek

Alex Zriek
Rocket Mortgage Sales
38 Reviews
Wayne Anderson

"Alex was very helpful in reliving my concerns about our future mortgage plans to build a major addition to our home. We plan to build the addition with cash and needed some affirmation that our ...Alex was very helpful in reliving my concerns about our future mortgage plans to build a major addition to our home. We plan to build the addition with cash and needed some affirmation that our existing low interest loan could be continued without having to re-finance. He also went a step beyond, answering some other home financing related questions not directly related to the Rocket Mortgage programs. Thank you Alex. (PS, my son's name is Alex too)."

Ali Alaouie
Ali Alaouie

Ali Alaouie
Rocket Mortgage Sales
37 Reviews
Tamara Santarelli

"Rocket Mortgage has well exceeded expectations!! Everyone who works for them is knowledgeable, compassionate, committed, and dedicated. There was never a moment that I felt as if they were not ...Rocket Mortgage has well exceeded expectations!! Everyone who works for them is knowledgeable, compassionate, committed, and dedicated. There was never a moment that I felt as if they were not working for us. They go above and beyond to accomplish every task and explain what is needed to achieve success and close the loan. Thank you Rocket Mortgage! I will never forget everyone who worked on our loan nor will I ever work with any other company again! You are all amazing! Just get Igor back and you will be 10 stars!!!"

Tracy Alexander
Tracy Alexander

Tracy Alexander
Rocket Mortgage Sales
36 Reviews
Crystal Hamacher

"Hi, I wanted to take a moment out of my day to reach out and let you know WE OFFICIALLY CLOSED! you most likely know that (and I know it’s bowling night) so I won’t take too much time, we just wanted ...Hi, I wanted to take a moment out of my day to reach out and let you know WE OFFICIALLY CLOSED! you most likely know that (and I know it’s bowling night) so I won’t take too much time, we just wanted to personally reach out and say THANK YOU! from start to finish even during some road bumps and my OCD and stress you never left us hanging and you pulled strings to make sure you got us in this house, we can’t thank you enough for sticking it out with us!!! We now get to have a beautiful home for our family and I am not sure this would have been possible without you, you took the extra time that I needed and went over everything with me (even exploring apps that neither one of us we’re familiar with) 🤣 really don’t wanna do that again haha that sounds like it can be a Jim problem next time lol… but you made a very stressful place for me a lot more calm and we just wanted to reach out and say THANK YOU!!!! in the future (as we spoke about refinancing when Jim’s credit goes back up lol) I hope it’s you and me against Jim’s information once again…. Hopefully minus Fandual 🤣🤣 we hope you and yours have a beautiful holiday season (if you celebrate) and take care always….. your friend~~~Cryssy."

Moze Almayali
Moze Almayali

Moze Almayali
Rocket Mortgage Sales
37 Reviews
Mimsi Thompson

"Being a long time Rocket Mortgage client we had reached out to Rocket Mortgage this past May to refinance our primary property. The rep we spoke with was not very helpful and in fact made the ...Being a long time Rocket Mortgage client we had reached out to Rocket Mortgage this past May to refinance our primary property. The rep we spoke with was not very helpful and in fact made the conversation feel like I was bugging her. I was ready to move to another lender when Zach reached out to me to make the situation right. He went over and beyond to make us happy and close our refinance in a timely matter. In fact with working with Rocket Mortgage over the past 10 years, Zach was the best experience we have had."

Jose Briceno
Jose Briceno

Jose Briceno
Rocket Mortgage Sales
37 Reviews
Tony Fuentes

"My second home equity line of credit was due to increase from a monthly payment of $100 to over $400! So I was in the market for a refinance to combine my first and second mortgage. Unfortunately, I ...My second home equity line of credit was due to increase from a monthly payment of $100 to over $400! So I was in the market for a refinance to combine my first and second mortgage. Unfortunately, I had been turned down by three banks because of an income issue and was feeling defeated. When Jose called, I didn't think he was going to be able to help me...but I'm happy to report that not only did Jose find the right loan program for me, but he also beat all the big bank offers I got denied for. You can tell right from the start that Jose is a seasoned pro. He takes his time to explain everything in detail and walks you through the whole process. He's quick to reply to emails and texts and he's knowledgable. I felt comfortable working with Jose and feel he is trustworthy. His team is organized and efficient. The whole process took 26 days when it was estimated to take over 40 days. I never felt like I was lost or left in the dark about something. I'd get periodic calls just to see if I had any questions and to update me about the loan process. They did everything perfect in my opinion and Jose and his team are a perfect example of what all mortgage loan providers should strive to be. Supremely recommended! "

Tyler Brown
Tyler Brown

Tyler Brown
Rocket Mortgage Sales
37 Reviews
Brian Marsh

"My wife and I choose Rocket Mortgage to re-finance our Mortgage. Our agent was Tyler Brown and you, if looking to re-fi or purchase a home, need to talk to him. Tyler was exceptional in his service to...My wife and I choose Rocket Mortgage to re-finance our Mortgage. Our agent was Tyler Brown and you, if looking to re-fi or purchase a home, need to talk to him. Tyler was exceptional in his service to us. He explained the process so that my wife and I were completely comfortable. He gave us our options, helped us through the application and expedited getting our paperwork to the correct people. We had our new mortgage funds twenty one days after first talking to Tyler and that alone is a testament to how hard he will work for you also. I being slightly nervous on such matters, called Mr. Brown quite a few times and he was always available or returned my calls quickly. To sum it up, we had an excellent experience with Rocket Mortgage Rocket Mortgage and Tyler Brown was a huge part of that. Brian Marsh"

Lionel Bryant
Lionel Bryant

Lionel Bryant
Rocket Mortgage Sales
37 Reviews
Andrew Bermudez

"I worked with Lionel Bryant, and I couldn’t be happier with the experience. Lionel was extremely professional, knowledgeable, and patient throughout the entire process. He took the time to explain ...I worked with Lionel Bryant, and I couldn’t be happier with the experience. Lionel was extremely professional, knowledgeable, and patient throughout the entire process. He took the time to explain everything in a way that made sense and made sure I always felt confident in each step. We did run into a small hiccup at closing, but Lionel handled it with honesty and professionalism. He was genuinely apologetic and made sure the issue was addressed quickly. That meant a lot. I highly recommend Lionel to anyone looking for a smooth and well-guided mortgage experience. He truly made the process easier. I highly recommend Lionel to anyone looking for a smooth and well-guided mortgage experience. He truly made the process easier."