Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 107 of 399
Matthew Ryan
Matthew Ryan

Matthew Ryan

Rocket Mortgage Sales
39 Reviews
Bswens13

"Matt is Amazing the road we had to travel to get my new house was VERY bumpy, this guy was right behind me the whole time. He says stuff the easiest way to say it does get all technical ( loved that)...Matt is Amazing the road we had to travel to get my new house was VERY bumpy, this guy was right behind me the whole time. He says stuff the easiest way to say it does get all technical ( loved that) he will tell you straight out. I'm so glad I met Matt through rocket mortgage, I will recommend Matt and rocket mortgage to anyone I hear talking about buying a house. To anyone that reads this don't be afraid of online mortgage loans, deal with Matt and he will makes you feel so good and calm. I hope one day I actually get to meet this man because he made my dream home come true and I will never be able to repay him for it. Thank you Matt from myself and my family, your amazing at what you do!"

Chel Shamon
Chel Shamon

Chel Shamon

Rocket Mortgage Sales
39 Reviews
Susan Fonda-Costantino

"We were very lucky to have Chel on our side. She was not only very professional and thorough, but she also expressed genuine interest in what we were trying to accomplish. She stayed on top of things,...We were very lucky to have Chel on our side. She was not only very professional and thorough, but she also expressed genuine interest in what we were trying to accomplish. She stayed on top of things, reached out to assist in any way she could and ultimately took care of what we needed. We highly recommend the services of Chelsea Shamon to anyone who wants things done by a caring individual who knows how to get things taken care of in a timely manner. Thank you so very much for all your support and assistance. Will certainly pass your information along to anyone looking for an excellent mortgage representative."

Jeff Stauning
Jeff Stauning

Jeff Stauning

Rocket Mortgage Sales
39 Reviews
Ann Robinson

"Hi Jeffrey. I hope the star lets you know how I felt about your help, so I'm going to tell you about something else. There was a time that my call was answered by someone in close quarters with ...Hi Jeffrey. I hope the star lets you know how I felt about your help, so I'm going to tell you about something else. There was a time that my call was answered by someone in close quarters with other operators. She hesitated and apparently asked her monitor how to answer. I actually heard that person say, "Just tell her yes." It was soon after that I was talking to you and I was always felt satisfied that I had a complete answer from you. Even if I got a bit confused explaining what you said to my husband, you were very kind and pleasantly repeated it for me. Thank you. One more mention, the lady who came to our house for signing the papers was rude. I am not going to powder coat it, she was rude. Just wanted to throw the papers at us and have us sign so she could dance out the door. . I had an accident and I believe because of the high doses of meds in the Critical Care Unit I now have some cognitive issues. If I needed to ask her again about the place(s) to sign, her attitude was abrupt and harsh. At one point, when I tried to ask a question, she harshly scolded me for not reading the entire contract before she got there. I should have let you know sooner but I felt I had to wait a bit. Keep up the good work sir."

Ann Crittenden

"Zach was amazing! He was very professional, knowledgeable and above all PATIENT with me as we navigated through the docusign process. I was so amazed by how simple this entire process has become. ...Zach was amazing! He was very professional, knowledgeable and above all PATIENT with me as we navigated through the docusign process. I was so amazed by how simple this entire process has become. My past experience with these kinds of loans were long and laborious with too many moving parts. Rocket Mortgage has made it so much simpler. And THANK YOU! And thank you Zach - he made it easy and actually fun. He is a very personable and easy to work with kind of person. I appreciate him deeply. Again, thanks Zach!"

Michael Calo
Michael Calo

Michael Calo

Rocket Mortgage Sales
38 Reviews
Frank L Parise

"Michael was the first contact I had with Rocket Mortgage on this transaction. Michael took the time to explain the process msking me feel at ease and in control. His knowledge and expertise ...Michael was the first contact I had with Rocket Mortgage on this transaction. Michael took the time to explain the process msking me feel at ease and in control. His knowledge and expertise streamlined the process, setting me up for success. I submitted my loan application over the weekend and Michael was quick to respong even on his day off. We went over all info and docs necessary to close on Dec 15, 2025. I closed on Dec 30, 2025 faster than I ever imagined possible!!! Thanks to Michael and the Rocket Team for making this happen in Rocket time........"

Evan Chelini
Evan Chelini

Evan Chelini

Rocket Mortgage Sales
38 Reviews
Vidal Men

"I keep coming back to Rocket Mortgage because they are easily the simplest, most collaborative and most insightful team out there when it comes to navigating home loans. Somehow though, Evan managed ...I keep coming back to Rocket Mortgage because they are easily the simplest, most collaborative and most insightful team out there when it comes to navigating home loans. Somehow though, Evan managed to exceed my already very high expectations. He responded almost instantly on a Sunday night when I first submitted my application, and from that point on he answered every question, big or small, at any hour of the day. He was incredibly proactive and strategic in how he helped me package my application, and he walked me through at least four different paths I could take while breaking down the pros and cons of each with real clarity. What stood out to me was how invested he was in helping me make the strongest, most confident decision for my situation. He anticipated questions I did not even know to ask, explained complex pieces of the process in a way that actually made sense, and made the entire experience feel far less overwhelming than it should have been. You can tell he genuinely cares about getting things right for his clients, and that level of thoughtfulness had a real impact on my peace of mind as I moved through a stressful milestone. Evan is collaborative, friendly, deeply knowledgeable and just an all around great person to work with. I felt supported the entire way through, and that kind of trust is rare. Fingers crossed I get to work with him again on my next mortgage."

Francis Kruse
Francis Kruse

Francis Kruse

Rocket Mortgage Sales
38 Reviews
cathy berard

"Amazing interaction with Francis from start to finish. I told him up front what i was looking for & that i had a difficult time trying to accomplish with my local bank. He assured me he could help & ...Amazing interaction with Francis from start to finish. I told him up front what i was looking for & that i had a difficult time trying to accomplish with my local bank. He assured me he could help & he kept his word & then some. He went above & beyond for us. Patient ,knowledgeable, informative & always available to answer questions!!!!! I will definitely recommend rocket & Francis. I was very impressed with how he made himself available promptly in a world you cant even get a return phone call. Francis is outstanding, friendly & patient."

Amber Leach
Amber Leach

Amber Leach

Rocket Mortgage Sales
38 Reviews
Brett Neumeier

"Amber was wonderful to work with! She was always friendly, professional, knowledgeable, and responsive -- throughout the entire process, she addressed all of my questions and concerns quickly and ...Amber was wonderful to work with! She was always friendly, professional, knowledgeable, and responsive -- throughout the entire process, she addressed all of my questions and concerns quickly and correctly. Her responsiveness was amazing enough that it deserves a special call-out. I submitted a request for pre-approval of a loan when I was on my way to look at a property, and Amber called within half an hour to find out more about my situation and timeline. Simply an amazing level of service. I would recommend her 100% to anyone considering a home purchase!"

M.D. Kraft

"Lauren is caring, understanding of you nervousness , happy to help with all questions and follows through. Lauren is one of the best in Customer Service support. I have been in Customer Service many ...Lauren is caring, understanding of you nervousness , happy to help with all questions and follows through. Lauren is one of the best in Customer Service support. I have been in Customer Service many years while still working and it is a pleasure for us Customer Service personnel to be able to help the person on the other end of the phone. She does that, and more. I feel fortunate to have had someone treat me just as I would have treated someone when I too helped people. Thank you Lauren! Always and forever will appreciate you!"

David Leff

"From the outset of the very first telephone call, Danielle showed me respect, and actually listened carefully to what I had to say. Danielle is knowledgeable, professional and yet displays a great ...From the outset of the very first telephone call, Danielle showed me respect, and actually listened carefully to what I had to say. Danielle is knowledgeable, professional and yet displays a great sense of humor and personality. I have purchased numerous houses and refinaced several others during my lifetime. She is the best at what she does, bar none. Too bad that I can only give five stars, because I would give one hundred if I could. I would like to say thank you for everything. You made the entire process stress free from beginning to end."