Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 109 of 360
Glen Castleberry
Glen Castleberry

Glen Castleberry
Rocket Mortgage Sales
36 Reviews
Larry Palmer

"Dear Glen and Melanie, and to Whom This May Concern, This is to applaud your service for our recent Reverse Mortgage. Glen, your quick thinking resolved an issue that could have taken a long ...Dear Glen and Melanie, and to Whom This May Concern, This is to applaud your service for our recent Reverse Mortgage. Glen, your quick thinking resolved an issue that could have taken a long time to research. You had an answer in the same day. Your steady perseverance along with your professional manner got the job done. Melanie, You too have been a valuable source of information answering questions and making sure that we understood the process. A decision of this magnitude is not easy. Much prayer and consideration has brought us to the final outcome. We want to make sure that you both are commended for a job well done ! Thank you for your kindness. Thanking you again, Yours Sincerely, Larry and Char Palmer With the help of Glen and his team and much deliberation, we arrived at a plan for our future. We trusted and relied on his experience. We felt that we were in capable hands."

James DeVault
James DeVault

James DeVault
Rocket Mortgage Sales
36 Reviews
William Ng

"I responded to my voicemail and call the number back for someone else BUT I was lucky James answered my call. This is fast refin I had ever done, James was so professional in term of getting my ...I responded to my voicemail and call the number back for someone else BUT I was lucky James answered my call. This is fast refin I had ever done, James was so professional in term of getting my started and presented to us what's the best option if you take this rate now and locked in. BTW, Rocket Mortgage application was also so user friend too. It makes us compiling all the required documents easily. I would recommend anyone doing refin or first time buyer for the lowest interest rate ever to call Rocket Mortgage and ask for James. You will NOT be let down, I promised. Thank you James once again, hope to talk to you soon! BTW, Happy New Year and stay safe and sound during this COVID-19 pandemic. Best Regards William Ng February 2021."

Odeh Farha
Odeh Farha

Odeh Farha
Rocket Mortgage Sales
36 Reviews
Kameron Montgomery

"Odeh has been one of the most Professional, Helpful, and Insightful people I have ever had the pleasure to work with, he made the process of getting a mortgage quick and easy, I was incredibly ...Odeh has been one of the most Professional, Helpful, and Insightful people I have ever had the pleasure to work with, he made the process of getting a mortgage quick and easy, I was incredibly stressed about getting a mortgage and all of the paperwork involved, but from the moment Odeh started helping me he contacted me, told me a bit about who he was and made the whole process comfortable, he has an amazing go get em attitude and is incredibly personable, I actually got cold feet on getting a mortgage because I was stressed by Odeh went to bat for me and helped me with every single question I had, any roadblocks that came up he quickly and efficiently dismantled them, my finances felt like they were a bit of a mess and he made them easy to understand and manage. I would rate him higher if possible, I have nothing but positive things to say about odeh and I hope to work with him more in the future, He went above and beyond and made himself available even after hours and was absolutely wonderful, anyone who is looking into getting a mortgage I would 1,000% recommend Odeh to you, he is simply amazing at his job"

Robert Gaddie
Robert Gaddie

Robert Gaddie
Rocket Mortgage Sales
36 Reviews
James Miller

"Robert was very well organized and well versed in all of the refinance financial options available to me for my specific situation. I though he did an outstanding job at listening to my initial ...Robert was very well organized and well versed in all of the refinance financial options available to me for my specific situation. I though he did an outstanding job at listening to my initial request and spending crucial upfront time to ensure that we were heading in the right direction before we dove into the particulars. By attacking my refinance in this manner, my financial goals and objectives were achieved because they were built into the loan design. He also smoothly transitioned my refinance to others within the Rocket Mortgage organization to ensure timely and accurate closure at the interest rates initially quoted."

Brett Hergenrother
Brett Hergenrother

Brett Hergenrother
Rocket Mortgage Sales
36 Reviews
G M

"Huge Thanks to Brett Hergenrother at Rocket Mortgage! I can’t say enough good things about Brett! I’m not an easy customer — I was super needy and would text in a panic whenever I worried about ...Huge Thanks to Brett Hergenrother at Rocket Mortgage! I can’t say enough good things about Brett! I’m not an easy customer — I was super needy and would text in a panic whenever I worried about something in the mortgage process 😅. Brett never made me feel like a bother. He always responded quickly, calmly, and kindly, no matter what time or how many questions I had. He walked me through every step, explained things in a way that made sense, and honestly made the entire home-buying process so much less stressful. You can tell he really cares about his clients and wants things to go smoothly for them. If you’re buying a home and want someone patient, professional, and genuinely kind, Brett is your guy. I’m so grateful he was my loan officer — he made what could’ve been a nerve-wracking process actually feel easy!"

Tyler Hickey
Tyler Hickey

Tyler Hickey
Rocket Mortgage Sales
36 Reviews
Guillermo Peña

"Tyler was great at making sure we knew everything we needed to do and when to expect things. He made things hassle free. There are only 2 parts of the process that would have been a little more clear...Tyler was great at making sure we knew everything we needed to do and when to expect things. He made things hassle free. There are only 2 parts of the process that would have been a little more clear 1. the appraisal communication with the appraisal management team 2. the transition from department to department within Rocket Mortgage was quick, but unclear. When the loan was progressing in the stages it would more to new members of the team, there wasn't a "hey this person will take you through the next steps", just more of these are the next steps and later you find out someone else was handling that part. He was very professional and did his part well overall."

David Khawshaba
David Khawshaba

David Khawshaba
Rocket Mortgage Sales
36 Reviews
Rick McLaughlin

"When the mortgage loan rates dropped, I began shopping for a refinance for my home loan. I had made contact with a few mortgage companies, including Rocket Mortgage. I had not found a product that ...When the mortgage loan rates dropped, I began shopping for a refinance for my home loan. I had made contact with a few mortgage companies, including Rocket Mortgage. I had not found a product that met my needs and that I was comfortable with. David contacted me and came up with a few different solutions that had not been offered by others I had been in contact with. One of the solutions David offered met my particular needs perfectly. During the entire process of applying through approval of the mortgage loan, David was helpful, professional and readily available if I had any questions. Easiest home mortgage process I have ever been involved in."

Nick Manders
Nick Manders

Nick Manders
Rocket Mortgage Sales
36 Reviews
Edward May Jr

"Nick was a great connection with Rocket Mortgage and the refinancing of our home! I will say that Nick, himself, was deeply knowledgeable, patient, and quick to respond to our questions and concerns....Nick was a great connection with Rocket Mortgage and the refinancing of our home! I will say that Nick, himself, was deeply knowledgeable, patient, and quick to respond to our questions and concerns. There were several concerns, however. When we approached this loan, with a home that was free and clear of any debt, we stated the urgency in which the process needed to be concluded. We were purchasing a home through the local sherrif's tax forclosure auction and the terms were 30 days. It was assured to be completed on time. Fast forward 60+ days and the loan was finally going to close after being asked by several people in the company, through tasks on the mobile application or through telephone calls to us, to re-submit supporting documents or to provide clarification on items listed in the inspection that were not only complete, but not necessary due to the inspector's inept abilities to clarify on his report. The overall process not only took longer than the assured time, but we were out the $3200 deposit we put down on the property and the home was demolished by the city and we lost the more than $4,000 we had done in repairs to the property. Again, Nick is wonderful and worked very close with us in the process and also showed frustration on the process."

Joe Marleau
Joe Marleau

Joe Marleau
Rocket Mortgage Sales
36 Reviews
Ultimo De Oliveira

"Rocket Mortgage is a reliable, outstanding company. That's precisely why Joe works there. Very professional, objective, knowledgeable, empathetic towards the clients needs/situation, and above all, ...Rocket Mortgage is a reliable, outstanding company. That's precisely why Joe works there. Very professional, objective, knowledgeable, empathetic towards the clients needs/situation, and above all, sincerely committed to find the best deal to his clients. I am truly grateful to have met Joe and had him guiding me through the purchase of my house. I highly recommend his services. Thank you Joe. God bless you and protect. Sincerely, Ultimo De Oliveira"

Darrell Meade
Darrell Meade

Darrell Meade
Rocket Mortgage Sales
36 Reviews
Chris Marsocci

"When I first contacted Darrell I wasn't ready to go forward, waiting for the rates to come down. When I called him back 2-3 months later he remembered me and our conversation., Then I told him I was ...When I first contacted Darrell I wasn't ready to go forward, waiting for the rates to come down. When I called him back 2-3 months later he remembered me and our conversation., Then I told him I was leaving the country for a month and really wanted to close before leaving, less than 30 days away. We locked the rate, started the process and he had us signing loan docs 2 days before leaving. Stayed right on top of everything from the beginning to the end. Top notch service and always on the ball, never missed a beat. I also have to say that 1 or 2 times he told me he would "get back to me later today" because he had to attend his child's sporting event. As a parent of grown children that have already flown the coop I had to appreciate his commitment to family. And by the way, he did get back to later that day! I will definitely recommend him and Rocket to family and friends. I'll close by saying I've worked in real estate for 35 years and not very often did I find people on his end of the transaction that handle business so well."