"Lauren is caring, understanding of you nervousness , happy to help with all questions and follows through. Lauren is one of the best in Customer Service support. I have been in Customer Service many ...Lauren is caring, understanding of you nervousness , happy to help with all questions and follows through. Lauren is one of the best in Customer Service support. I have been in Customer Service many years while still working and it is a pleasure for us Customer Service personnel to be able to help the person on the other end of the phone. She does that, and more. I feel fortunate to have had someone treat me just as I would have treated someone when I too helped people. Thank you Lauren! Always and forever will appreciate you!"