Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 108 of 399
Rose Aviles

"Thank you so much Chris! You truly have a passion for your job and helping others make their dreams come true. Chris was there every step of the way in the process of buying my first home. No question...Thank you so much Chris! You truly have a passion for your job and helping others make their dreams come true. Chris was there every step of the way in the process of buying my first home. No question never went unanswered, his patience and determination to help me purchase my home, early mornings, weekends and at times even weekends. Buying a home is supposed to be one of the happiest times of someone’s life and it has been for me, but during the process my family suffered the worst pain my family has ever felt or endured, the passing of my younger brother. The compassion, kindness and sincerity Chris showed I am forever grateful. I like to think my brother played a part from above to help with the final steps at closing. Thank you again Chris for everything you have done for me during the most exciting and saddest time of my life. God Bless."

Darlene Westfall

"Jeremy was Awesome. I am a hard person to work with at times, lots of question. He not only was one of the most patient people, but if he didn't know an answer to a question I asked he would go and ...Jeremy was Awesome. I am a hard person to work with at times, lots of question. He not only was one of the most patient people, but if he didn't know an answer to a question I asked he would go and find it out. He took so much time with me, walk me through computer stuff I needed help with, basically held my hand through the whole prosses. Was very kind and friendly. He was available to me day, night and even weekends. I highly recommend Jeremy for any of you loan needs. Very pleased with him."

Derek Staples
Derek Staples

Derek Staples

Rocket Mortgage Sales
38 Reviews
Alex Leigh

"Derek recently helped me with the purchase of my first home. The whole loan process was foreign to me and he helped answer all my questions. Derek is very knowledgeable and knows how to do his job ...Derek recently helped me with the purchase of my first home. The whole loan process was foreign to me and he helped answer all my questions. Derek is very knowledgeable and knows how to do his job well. During the loan process, we had to communicate around different timezones (AK time - Eastern time) and my work schedule. Derek was flexible and was prompt, when he tells me he’s going to call/follow up, Derek did. He took his time to explain to me all the different types of loans that were available to me. He gave me different options and crunched all the numbers to make my decision informed and easy. My experience with Derek was great. He loves his job and it shows in his professionalism and how he interacts with his clients. I would definitely refer Derek to family and friends and I would 100% do business with Derek again in the future. Forgot to mention, the loan process was quick! From pre-approval to clear to close. Truly deserving of their name “Rocket Mortgage”."

Aunt Diane

"We were facing a balloon increase in our loan. Our bank offered a very high interest rate that priced us out of a loan to pay back. A realtor told me to try contacting a company so I went online to ...We were facing a balloon increase in our loan. Our bank offered a very high interest rate that priced us out of a loan to pay back. A realtor told me to try contacting a company so I went online to look. After submitting some info we immediately got a call from Taryn. I would say we were in a panic and Taryn gave us assurance that she could help. And she did. Taryn answered every question. Every email was answered. She talked to us any/every time we called. I know Taryn was working hard to make sure our loan did not balloon. The process while a bit unfamiliar, as it was all online, was easy. I downloaded the RocketMortgage app and everything was easy to access. Our to-do list was posted. The docs RocketMortgage was reviewing were posted. It was so easy to upload our documentation. The process was easy and fast. Taryn was with us the entire time helping us through any bumps. And she did get our loan approved before the balloon. After closing we found it a bit uncomfortable that we did not have the signed documentation, hardcopy in hand. After all that is what we were used to. But all documentation was posted to our account for printing soon after closing. Be aware that when printed out there are over a hundred pages to the closing documentation. To sum up our experience. It was excellent so far. And with the promise of notification if Taryn finds offers that will better our situation our experience may get even better in the future. We are so thankful that we landed in the hands of Taryn and RocketMortgage."

Liesa Dunn

""Working with Foster on our recent refinance was an absolutely outstanding experience. My husband and I were looking to get a cash out refi to do some much needed home repairs. From our very first..."Working with Foster on our recent refinance was an absolutely outstanding experience. My husband and I were looking to get a cash out refi to do some much needed home repairs. From our very first conversation, Foster was incredibly knowledgeable and put us at ease. He took the time to clearly explain all of our options and answered every question we had with patience, no matter how small. He was highly responsive, always returning our calls and emails promptly. The entire process felt transparent and stress-free, which is a stark contrast to other experiences we've had with mortgage companies. We would definitely recommend him and Rocket Mortgage to friends and family."

Moze Almayali
Moze Almayali

Moze Almayali

Rocket Mortgage Sales
37 Reviews
Mimsi Thompson

"Being a long time Rocket Mortgage client we had reached out to Rocket Mortgage this past May to refinance our primary property. The rep we spoke with was not very helpful and in fact made the ...Being a long time Rocket Mortgage client we had reached out to Rocket Mortgage this past May to refinance our primary property. The rep we spoke with was not very helpful and in fact made the conversation feel like I was bugging her. I was ready to move to another lender when Zach reached out to me to make the situation right. He went over and beyond to make us happy and close our refinance in a timely matter. In fact with working with Rocket Mortgage over the past 10 years, Zach was the best experience we have had."

Jenn Bradley
Jenn Bradley

Jenn Bradley

Rocket Mortgage Sales
37 Reviews
Lisa Jones

"This has by far been one of the best experiences I've ever had refinancing with Jenn's help. No exaggeration here, she goes way above and beyond to make sure that everything processes through and ...This has by far been one of the best experiences I've ever had refinancing with Jenn's help. No exaggeration here, she goes way above and beyond to make sure that everything processes through and that all your questions are answered. Even through my closing process I continued to reach out to her here and there. You can really tell that she really cares about her clients. She responds quickly to questions and utilizes her contacts within Rocket Mortgage to get the answer you need. Without a doubt I would highly recommend contacting Jenn for your refinance and mortgage needs."

Tim Breen
Tim Breen

Tim Breen

Rocket Mortgage Sales
37 Reviews
James King

"Tim was incredibly attentive and patient through the whole months-long process of purchasing our new home! He always very quickly responded to any questions I may have asked, and took the time to make...Tim was incredibly attentive and patient through the whole months-long process of purchasing our new home! He always very quickly responded to any questions I may have asked, and took the time to make sure I understood everything. He even gave encouragement during moments of frustration- beyond RM's control- that we encountered during the mortgage application and waiting period. My wife and I are very grateful for Tim and his support through the whole process of obtaining our new mortgage! We would definitely recommend him to anyone we know who may be looking to purchase a new home!"

Joseph Corsi
Joseph Corsi

Joseph Corsi

Rocket Mortgage Sales
37 Reviews
Cody Traylor

"Joseph is a true professional with excellent communication skills, project management expertise, and is always customer focus. He made the process extremely easy, working with me during very odd hours...Joseph is a true professional with excellent communication skills, project management expertise, and is always customer focus. He made the process extremely easy, working with me during very odd hours like holidays and late evenings. I have lived in several states and usually got a mortgage through banks. I was reluctant at first to get a loan online. After working with Joseph, I would definitely recommend it to anyone seeking a mortgage. Joseph is the type of individual that other companies seek out. He is dedicated to his clients, understands how emotional buying a home can be, and excels at providing a wonderful experience. He is a role model for the industry and such a great guy to work with. He makes you feel as if you are his only client. The experience of purchasing a loan online was extraordinary because of Joseph."

Sam Crandall
Sam Crandall

Sam Crandall

Rocket Mortgage Sales
37 Reviews
Evan Mackie

"With the fervor of all 5 of the review stars, we highly recommend "THE" Sam Crandell. Accept no substitutes! Seek Sam. Navigating the mortgage process is typically a soul-sapping slog through ...With the fervor of all 5 of the review stars, we highly recommend "THE" Sam Crandell. Accept no substitutes! Seek Sam. Navigating the mortgage process is typically a soul-sapping slog through bureaucratic quicksand—but then, there is The Sam Crandell. To work with The Sam is to discover that financial paperwork can, in rare and wondrous cases, feel like sipping cognac while being read poetry by a benevolent demigod. His mastery of the fiscal arts borders on the supernatural; one may surmise The Sam even dreams in interest rate matrices, and wakes from his slumber refreshed by the scent of fresh preapprovals. Ever punctual, impossibly patient, and clairvoyant in his predictions, The Sam is the kind of professional who makes you feel not just informed—but exalted. And let it be said without hesitation or irony: in the way a perfectly ripe fig or a Beethoven cadenza is delicious—the journey with The Sam was unexpected, refined, and absolutely worth savoring. I offer my humblest of thanks to THE Sam Crandell."