Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 141 of 397
Joe Dugall
Joe Dugall

Joe Dugall
Rocket Mortgage Sales
23 Reviews
Carol Durant

"JOE WAS VERY HELPFUL AS WE WORKED WITH HIM AT THE BEGINNING OF OUR LOAN REQUEST. HE IS VERY KNOWLEDGEABLE AND INFORMATIVE. EVEN THOUGH, WE WORKED WITH OTHERS AS THE LOAN PROCEDURE PROGESSED, HE ...JOE WAS VERY HELPFUL AS WE WORKED WITH HIM AT THE BEGINNING OF OUR LOAN REQUEST. HE IS VERY KNOWLEDGEABLE AND INFORMATIVE. EVEN THOUGH, WE WORKED WITH OTHERS AS THE LOAN PROCEDURE PROGESSED, HE ALWAYS MADE HIMSELF AVAILABE TO HELP US ANYTIME WE NEEDED A QUESTION ANSWERED THAT DEMANED HIS EXPERTISE. YOU CAN DEPEND ON HIM. WE HAVE HAD OUR LOAN FOR APPROXIMATELY A YEAR AND HAVE NOT MET ANY 'SNAGS' AND SHOULD WE MEET ANY, WE WOULD DEFINITELY CALL JOE. "

Ameer Elayan
Ameer Elayan

Ameer Elayan
Rocket Mortgage Sales
23 Reviews
Ellie Mae Shuler

"Ameer contacted me on day three after I signed up on some site, ISO refinance loan... The prior 2 days before all the phone calls were so over whelming, people talking too fast then connect me to ...Ameer contacted me on day three after I signed up on some site, ISO refinance loan... The prior 2 days before all the phone calls were so over whelming, people talking too fast then connect me to some else. Before I knew it no stopped answering my phone then I seen a 313 area code finally something locally, it was Ameer. He introduced himself told me about the services he had to offer . Ameer is honest, Ameer looked after my needs as if I was one of his own family members. I couldn't be more pleased . Thanks Ameer!!"

Jay Griggs
Jay Griggs

Jay Griggs
Rocket Mortgage Sales
23 Reviews
Samhita Banerjee

"Jay was referred to me as a lender by my buyer’s agents and as a first-time homebuyer, I had many questions ranging from credit checks to what each of the items listed on the estimates were- he was ...Jay was referred to me as a lender by my buyer’s agents and as a first-time homebuyer, I had many questions ranging from credit checks to what each of the items listed on the estimates were- he was able to talk me through everything and taught me so much using his vast experience and knowledge. Whether it was 8am or 8pm, he made himself available for calls whenever I needed clarification. After he pre-approved me, allowing me to make my offer, my parents wanted me to switch to their old lender and Jay was extremely professional and courteous about my decision and wished me the best, despite the hours of work he had already put in. One day before closing, the lender my parents had chosen fell through at the last minute and I was about to lose tens of thousands from my deposit. My agents and I reached out to Jay to see if he would be able to pull off a miracle, with an extreme time-crunch, and he absolutely did! He was involved in every step, from his role to reaching out to the underwriters and loan processing officers to make sure everything was completed as soon as possible. He worked side by side with my agents, communicating with them every step of the way, in order to allow me to have fewer responsibilities and less burden. His attitude was amazing throughout the process as well! My only regret was ever switching lenders, because Jay is the best choice to have and he is able to pull off the impossible. The great rate he secured for me was the least of the reasons for which I am grateful to Jay."

Dustin Hager
Dustin Hager

Dustin Hager
Rocket Mortgage Sales
23 Reviews
Cassandra Crisp

"Dustin was so very helpful with this process. He walked me through each process and was available whenever I had questions. His knowledge and follow up was spot on and helped me navigate the things he...Dustin was so very helpful with this process. He walked me through each process and was available whenever I had questions. His knowledge and follow up was spot on and helped me navigate the things he needed to make the process done very quick. When it was time for the team to become involved, they were stellar in assisting me with the home stretch. Like Dustin, the team was available whenever I had questions. The final closing went through without any hiccups, and the final documentation was downloaded for me to print out. As promised, I received the funds in my account on the specified day. Thank you Dustin and the Entire Rocket Mortgage Team!"

Alan Hayek
Alan Hayek

Alan Hayek
Rocket Mortgage Sales
23 Reviews
Mark Gutierrez

"I was concerned about getting scammed. Alan was very patient and helped me verify who he was. When I called the 1-800 number they were very patient and knew immediately who Alan was. The whole process...I was concerned about getting scammed. Alan was very patient and helped me verify who he was. When I called the 1-800 number they were very patient and knew immediately who Alan was. The whole process was easy. There was a team of people getting in touch with to help me with different documents. We were texting after hours which is unheard of. We closed in 5 weeks. Thank you Alan!"

Tiffaney Jackson
Tiffaney Jackson

Tiffaney Jackson
Rocket Mortgage Sales
23 Reviews
Keith D Sutherland

"In a word, WOW!!!!! We were merely just looking to investigate whether it made sense to do a home improvement loan. Through fate, we ended up connecting (literally) and 'connecting' (figuratively) ...In a word, WOW!!!!! We were merely just looking to investigate whether it made sense to do a home improvement loan. Through fate, we ended up connecting (literally) and 'connecting' (figuratively) with Tiffany. She is 'hands down' the best - defined by demeanor, competency and dedication. I was surprised to see communications from her throughout, including evening messages via text or email. Obviously, rocket policy and processes are well-defined, but it still takes people like Tiffaney to make it real. We are thankful - Holly and I!"

Gage Johnson
Gage Johnson

Gage Johnson
Rocket Mortgage Sales
23 Reviews
Rick Gallas

"Gage did a wonderful job on our refi. He was very prompt with his service and very knowledgeable regarding the entire process. The entire Application to Close process was less than 3 weeks. Even ...Gage did a wonderful job on our refi. He was very prompt with his service and very knowledgeable regarding the entire process. The entire Application to Close process was less than 3 weeks. Even after we closed, Gage checked in with us to make sure we were happy with the entire process. I have always had a pleasant experience with Rocket Mortgage / Rocket Mortgage, and you can add another one to the list. Fast and easy with no surprises. I will highly recommend Rocket Mortgage and Gage to my friends"

Josephine Kanno
Josephine Kanno

Josephine Kanno
Rocket Mortgage Sales
23 Reviews
Israel Villa

"I would like to sincerely thank **Josephine at Rocket Mortgage** for all of her hard work and dedication in helping us complete our refinance\. Josephine went above and beyond to make sure everything...I would like to sincerely thank **Josephine at Rocket Mortgage** for all of her hard work and dedication in helping us complete our refinance\. Josephine went above and beyond to make sure everything was handled quickly, smoothly, and professionally\. Her communication, attention to detail, and commitment to her clients truly stood out throughout the entire process\. We really appreciate the time and effort she put into getting everything taken care of for us\. It’s clear that Josephine genuinely cares about her clients and works hard to make the refinancing process as easy and stress\-free as possible\. **Thank you, Josephine, for your outstanding service, dedication, and professionalism\. We truly appreciate everything you did for us and would highly recommend you to anyone looking for help with their mortgage or refinancing needs."

Menal Midlij
Menal Midlij

Menal Midlij
Rocket Mortgage Sales
24 Reviews
Peggy Poston

"Menal was there for us every step of the way for our loan. She replied quickly to all our questions. She went above and beyond helping me with all this on line technology. Never used the computer to ...Menal was there for us every step of the way for our loan. She replied quickly to all our questions. She went above and beyond helping me with all this on line technology. Never used the computer to apply for any type of loan. Menal with the patience of a saint, was able to get me to understand how to submit information, download, upload how to use a electronic signature. It was a challenge for me but with Menal's help we got through it. If I ever apply for a loan again I would want her. All the people involved in our loan process was very helpful."

Brenda Nieto
Brenda Nieto

Brenda Nieto
Rocket Mortgage Sales
23 Reviews
Jovita Garcia Duer

"A friend recommended Rocket Mortgage to me and I have to admit that I was somewhat skeptical handling our refinance online. HOWEVER, my concerns were set at ease when Brenda received my call. Brenda ...A friend recommended Rocket Mortgage to me and I have to admit that I was somewhat skeptical handling our refinance online. HOWEVER, my concerns were set at ease when Brenda received my call. Brenda is very knowledgeable and friendly. She made me feel very comfortable throughout this process and was happy to answer my questions. She stayed on top of everything throughout this process. She kept of apprised of what was going on with the process and is an excellent communicator. The entire process went very smooth and I have the utmost confidence to recommend Rocket Mortgage and hope you get Brenda to assist you. She really knows her stuff and is great to work with. We actually had an emergency about a week before closing and Brenda was able to get us the additional funds we need! Excellent!!"