Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 148 of 397
John Seise

"I am not good with computers. i personally had to take time to make sure that I really wanted to refinance ( let alone get away from wells fargo ). Jake took a lot of patience with my decision ...I am not good with computers. i personally had to take time to make sure that I really wanted to refinance ( let alone get away from wells fargo ). Jake took a lot of patience with my decision making. My questions were answered immediately and help was just a phone call away. Also Jake was able to remain calm even though I probably took to much of his time I feel like I was able to make the proper choices. Also, I am considering making another property buy and I know my first finance call will be to Jake."

Mirza Sabic
Mirza Sabic

Mirza Sabic

Rocket Mortgage Sales
21 Reviews
Ray Clemmer

"Mirza was very nice in his introduction and conducted himself in a very professional manner. I was on the fence on refinancing my mortgage but he convinced me to go with Rocket. We connected ...Mirza was very nice in his introduction and conducted himself in a very professional manner. I was on the fence on refinancing my mortgage but he convinced me to go with Rocket. We connected immediately and he crunched the numbers rapidly and the deal was closed in a quick manner. He is an asset to the company in my opinion."

Mitch Shaw
Mitch Shaw

Mitch Shaw

Rocket Mortgage Sales
21 Reviews
philip Asuma Dombo

"Working with Mitch Shaw as my loan officer for the purchase of my first home was an absolute pleasure! From start to finish, Mitch was professional, patient, and incredibly knowledgeable. He took the ...Working with Mitch Shaw as my loan officer for the purchase of my first home was an absolute pleasure! From start to finish, Mitch was professional, patient, and incredibly knowledgeable. He took the time to explain every step of the mortgage process, answered all my questions thoroughly, and made what could have been a stressful experience feel smooth and easy. His communication was excellent — he always kept me updated and made sure I understood all my options. I truly felt supported throughout the entire process. I couldn’t have asked for a better person to guide me through buying my first home. Thank you, Mitch, for your outstanding service and genuine care!"

Blossom Suber
Blossom Suber

Blossom Suber

Rocket Mortgage Sales
21 Reviews
Darren Roe

"From start to finish, Blossom has been absolutely exceptional in guiding us through the loan process. Her patience, kindness, and professionalism truly stood out. She answered all of our questions ...From start to finish, Blossom has been absolutely exceptional in guiding us through the loan process. Her patience, kindness, and professionalism truly stood out. She answered all of our questions promptly and thoroughly, and at no point did we ever feel like we were a bother. Despite all the questions I’m sure I asked, Blossom’s customer service remained outstanding, and we always felt fully supported. We’ve also been very impressed with Rocket Mortgage’s system. The document portals, dashboard, and user interface are incredibly intuitive, making everything straightforward and easy to navigate. The entire process has been streamlined, and it’s clear that Rocket is committed to making things as convenient as possible for their customers. We’ve set up biweekly payments and are making double payments, which is exactly what we wanted to do. This allows us to pay off our loan in just over 5 years instead of the 20 years originally offered, which is exactly what we were hoping for. We opted for the 20-year term to take advantage of the promotional interest rate, knowing we could pay it off much sooner. The best part is there are no penalties for early payments, and Rocket’s online account manager made everything easy to set up. With autopay in place, we don’t have to worry about logging in each month, everything is automated and hassle-free. Overall, Rocket Mortgage has made this process smooth and effortless, and working with Blossom has been an absolute pleasure. She’s been knowledgeable, courteous, and has gone above and beyond to ensure we’re taken care of. We couldn’t be more satisfied with our experience!"

Md Rn

"I first got in touch with Taelor last year. Although I didn’t push through with my transaction, I kept her in mind because she’s so easy to talk to and work with. You can hear the sincerity in her ...I first got in touch with Taelor last year. Although I didn’t push through with my transaction, I kept her in mind because she’s so easy to talk to and work with. You can hear the sincerity in her voice that she wanted to provide what you need but at the same time, honest enough to tell you if things are not possible. I was in the mortgage business for years and her character is what every customer will be looking for to do business with. This year, I got in touch with her for refinancing and purchase. No one else I could think of who can do a better job with my transactions. Keep up the great work and more power!"

Magneto

"I recently worked with Omar Williams-Pope as my loan officer, and I couldn't be more pleased with the experience. From the beginning, Omar was attentive, knowledgeable, and incredibly helpful in ...I recently worked with Omar Williams-Pope as my loan officer, and I couldn't be more pleased with the experience. From the beginning, Omar was attentive, knowledgeable, and incredibly helpful in guiding me through the entire home loan process. He was always available to answer my questions, provided clear explanations, and made sure I understood every step. Omar's professionalism and dedication to finding the best loan options for me were truly impressive. I highly recommend Omar to anyone looking for a reliable and expert loan officer. Thank you, Omar, for making my home-buying journey smooth and stress-free!"

Alex Baez
Alex Baez

Alex Baez

Rocket Mortgage Sales
20 Reviews
Jose Hernandez

"Hi worked with Mr.AlexBaez has been a pleasure. He meets all my expectations regarding my case of refinance my property. One of the many qualities of Alex is generosity, patience kindness in serving ...Hi worked with Mr.AlexBaez has been a pleasure. He meets all my expectations regarding my case of refinance my property. One of the many qualities of Alex is generosity, patience kindness in serving his clients, satisfying our needs to start any mortgage process. I recommend Mr.AlexBaez 100% for his professionalism in mortgage matters. It has been a pleasure working with him as Senior Mortgage Banker for Rocket Mortgage Company. Thank you Alex for your professionalism in my mortgage case. Sincerely, Jose Luis Hernandez"

Hassan Barada
Hassan Barada

Hassan Barada

Rocket Mortgage Sales
20 Reviews
Ahmed Makled

"Hassan showed great professionalism and helped make the process smooth and painless. His vast knowledge of the mortgage industry help me to make a decision that I was comfortable with after ...Hassan showed great professionalism and helped make the process smooth and painless. His vast knowledge of the mortgage industry help me to make a decision that I was comfortable with after explaining all of my options. He followed up with me every step of the way and make sure everything I needed was taken care of. I certainly look forward to our next encounter. "

Joanna Hogan

"Jake is totally "quick" and professional. My husband passed away a year ago, my first mortgage was only a few months from being paid so I had quite a bit of equity in my home. Also, my family pet ...Jake is totally "quick" and professional. My husband passed away a year ago, my first mortgage was only a few months from being paid so I had quite a bit of equity in my home. Also, my family pet Schnauzer Pickles came down with lung cancer requiring an $8700 surgery and follow up chemotherapy. I had run up quite a total on my Line of Credit with the bank and the tune of 19% interest. I had contacted my bank to check on a refi and they were seeming to drag their feet some. Two weeks ago I had gotten an email about reefing with Rocket Mortgage-Rocket Mortgages so I called and happened to reach Jake as their rep. Believe it or not, after four hours we had my loan application all initiated and my interest rate was less than at the bank, AND WITH BETTER TERMS AS FAR AS CASH OUT. Again, Jake was a wonderful representative for Rocket Mortgage, I can't say enough positive comments about him. A few days later I had spoken with my daughter to let her know about my refi and how pleased I was with Rocket Mortgage, "Aren't they great!." she said. "We actually refi-ed with Rocket Mortgage a few months ago and we thought they were great too. I had checked with other lenders and found their satisfaction rating was unbeatable and we really liked them, no hassles at all." Thank you Jake and Rocket Mortgage-Rocket mortgage!"

Daniel Cook
Daniel Cook

Daniel Cook

Rocket Mortgage Sales
20 Reviews
Jeff Greene

"So, I was frustrated w/ Mr. Cooper. I had called to discuss an issue with them. After a frustrating 15 minutes on the phone, I asked to speak to someone about refinancing my home. Daniel was the ...So, I was frustrated w/ Mr. Cooper. I had called to discuss an issue with them. After a frustrating 15 minutes on the phone, I asked to speak to someone about refinancing my home. Daniel was the representative that I was connected with. I explained to him, my limited time to talk. He said, "ok, let's see what we can do." Literally he was able to get nearly all my information needed for Refi. There were a couple of items I needed to provide, but his whole demeanor were calm, cool, collected. He was exactly what I needed after a frustrating call earlier. He walked me through the whole process. I was amazed at how "EASY" the process was. When he explained to me that I could save nearly $600 on my refi, I was ecstatic. I can't tell you how "HAPPY" I am with the WHOLE process. From Daniel all the way to the closing. Very simple, very efficient and I am Very Happy! THANK YOU!!"