Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 174 of 373
Alana Malo
Alana Malo

Alana Malo
Rocket Mortgage Sales
13 Reviews
Jimmy Tang

"Alana was such a wonderful resource throughout the entire process. Going into the purchase for my home I thought I was already knowledgeable, but Alana blew me away and taught me a thing or two. My ...Alana was such a wonderful resource throughout the entire process. Going into the purchase for my home I thought I was already knowledgeable, but Alana blew me away and taught me a thing or two. My purchase was going to be with a preferred lender for a new build, but I’m glad I gave Alana a chance to compete with their offer. She was wonderful to work with which is why I wanted to ultimately work with her on the transaction. When I went with the new build I didn’t think she’d have any chance, but she took the time to look at all the options to make sure I got the best deal. From working weekends and late nights to dealing with my temper tantrums, Alana couldn’t have been any better. It was a stressful process, but I won’t be going anywhere else for my future mortgages."

Andrew Mark
Andrew Mark

Andrew Mark
Rocket Mortgage Sales
13 Reviews
Sharlyn Braddock

"It was an absolute pleasure working with Andrew. If not for his exceptional service I would have went with another lender. He met my needs beyond any reasonable expectation. I knew within seconds that...It was an absolute pleasure working with Andrew. If not for his exceptional service I would have went with another lender. He met my needs beyond any reasonable expectation. I knew within seconds that Andrew was the person for me!"

Jim Meyer
Jim Meyer

Jim Meyer
Rocket Mortgage Sales
13 Reviews
Codi Hellmer

"When I started looking to buy my first home I was beyond nervous and not sure what to expect. Jim was incredible! He walked me through different scenarios and helped my Husband and I fix our credit by...When I started looking to buy my first home I was beyond nervous and not sure what to expect. Jim was incredible! He walked me through different scenarios and helped my Husband and I fix our credit by laying out a clear pathway for us to understand. I appreciate all the time and dedication and above all how kind he was to us. Thank you Jim for all you have done to help and support us!!! If you’re not sure where to start and nervous - give Jim a call and you won’t regret it, he’s the best!"

Spencer Miller
Spencer Miller

Spencer Miller
Rocket Mortgage Sales
13 Reviews
Tresha Mcrae

"Spencer Spencer Spencer, where do I start with how GRATEFUL, THANKFUL, and Amazing you are! Spencer was referred to my mother and I by a friend. Long story short, my mother has lived in her home for ...Spencer Spencer Spencer, where do I start with how GRATEFUL, THANKFUL, and Amazing you are! Spencer was referred to my mother and I by a friend. Long story short, my mother has lived in her home for 17 years. In spring 2023 she almost lost it , due to unforseen circumstances. But, got it back by retaining a lawyer and fighting for it through the court system. In the end, she was able to stay in her home by hastily finding a new leander to buy her loan from the current leander, who she was fighting in court. At the time, she had no choice but to use a NON-CONVENTIONAL Leander called SWA homes, located in houston tx. The lowest rate swe homes could give her was 13.99% interest rate on her mortgage loan of 250,000... fast forward, June of 2024 I was introduced to Spencer by a very good friend who knew my story. Once officially connected with Spencer. he immediately dived in, researched, and dedicated a lot of time to get my mom out of that high interest rate. It took several weeks to get things in order because SWE homes took so long to respond to Spencer through the entire process ! But Spencer made it happen. Her case was extremely challenging because even though she had excellent credit, her income was very low... Spencer is the TRUTH and made everything possible for her to afford and stay in her home. He was able to get her loan changed and interest rate down to 7.35%. She went from 13.99% to 7.35%. He basically cut her interest rate in HALF. He can work with anyone in any state to arrange, organize, and coordinate a smooth process. He is very friendly, extremely knowledgeable, and welcomes all questions. He makes communication stress free, low anxiety, and wants to know all of your concerns. He offered an online closing process and arranged for a notary and title company personnel to meet you at a location of your choice (my home). I highly recommend and encourage you to call Spencer . You won’t find better loan specialists out there. He is dedicated to making things happen for families and for that I so appreciate him. I'm definitely calling Spencer when its time for me to refinance my own home, as soon as interest rates drop down to a reasonable amount, because my current rate is 5.25..Please reach out to him and give him a chance. He will work with you. I promise. -Tresha 💕"

Myles Murphy
Myles Murphy

Myles Murphy
Rocket Mortgage Sales
13 Reviews
Margo Folsom McClellan

"Myles was very informative, well-spoken, and relatable while discussing mortgage options with me over the phone. He knows his stuff, but he also Listens! which can sometimes be a rare trait in an ...Myles was very informative, well-spoken, and relatable while discussing mortgage options with me over the phone. He knows his stuff, but he also Listens! which can sometimes be a rare trait in an agent, especially over the phone. I felt respected as a client, which encouraged my confidence in him. Although the property I was interested in financing didn’t work out, I would have had no problem following through with Rocket Mortgage, based on my interactions with not only Myles, but also the other staff/agents who promptconnected me to the proper channels."

Andre Pettas
Andre Pettas

Andre Pettas
Rocket Mortgage Sales
13 Reviews
Scott Miller

"Andre was fine to deal the system and process was less than desirable. There were many times I would have to ask for updates and then the system would require things be signed that had been signed ...Andre was fine to deal the system and process was less than desirable. There were many times I would have to ask for updates and then the system would require things be signed that had been signed before 1 or times. Took too long, delays were met with excuses but the staff is friendly and I doubt much the technical issues are in the hands of the employees but it should be mentioned."

Latrese Ryles
Latrese Ryles

Latrese Ryles
Rocket Mortgage Sales
13 Reviews
Sandra Mello

"Latrese was wonderful. I was very frustrated with Rocket Mortgage and their unreasonable requests. I have done several loans in my lifetime and Rocket Mortgage was the worst I have ever dealt with. I ...Latrese was wonderful. I was very frustrated with Rocket Mortgage and their unreasonable requests. I have done several loans in my lifetime and Rocket Mortgage was the worst I have ever dealt with. I will certainly not refer anyone to them."

Gustavo Serrano
Gustavo Serrano

Gustavo Serrano
Rocket Mortgage Sales
13 Reviews
Laurie Minnick

"From the moment we started the process, it was clear that Gustavo was exactly who you want by your side when making big financial decisions. His expertise and professionalism were evident, but what ...From the moment we started the process, it was clear that Gustavo was exactly who you want by your side when making big financial decisions. His expertise and professionalism were evident, but what truly set Gustavo apart was his personable and caring nature. Even when we encountered a few unexpected hiccups, we genuinely felt like he had our best interests at heart and was committed to finding a solution for our unique situation. We highly recommend him to anyone considering refinancing or purchasing a home and kudos to Rocket Mortgage for hiring people with the kind of customer service skills we have all come to miss from these experiences. Gus is a keeper!!"

Alexander Shrum
Alexander Shrum

Alexander Shrum
Rocket Mortgage Sales
13 Reviews
Mitch Paul

"From our first contact, Alex was(is) there for us. My Husband and I are retired seniors and while online services aren't incomprehensible, they can be challenging. His explanations are clear and ...From our first contact, Alex was(is) there for us. My Husband and I are retired seniors and while online services aren't incomprehensible, they can be challenging. His explanations are clear and understandable, and his customer focus is as fine as I've seen. Alex walked us through a complicated process, simplifying it without condescending or dumbing it down. He's a Keeper with promotable qualities. He should teach a master class on Senior Citizen "Hand Holding.""

Tyler Stokes
Tyler Stokes

Tyler Stokes
Rocket Mortgage Sales
13 Reviews
Vincent Hall

"Tyler was an absolute to deal with. I never felt any pressure or ambiguity about the process. After dealing with a couple other reps from different lenders, it was a godsend to get the kind of help I ...Tyler was an absolute to deal with. I never felt any pressure or ambiguity about the process. After dealing with a couple other reps from different lenders, it was a godsend to get the kind of help I needed. He maintained contact and answered all my questions along the way. Tyler is a rarity and should be commended as such!"