Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 175 of 390
Gustavo Serrano
Gustavo Serrano

Gustavo Serrano
Rocket Mortgage Sales
13 Reviews
Laurie Minnick

"From the moment we started the process, it was clear that Gustavo was exactly who you want by your side when making big financial decisions. His expertise and professionalism were evident, but what ...From the moment we started the process, it was clear that Gustavo was exactly who you want by your side when making big financial decisions. His expertise and professionalism were evident, but what truly set Gustavo apart was his personable and caring nature. Even when we encountered a few unexpected hiccups, we genuinely felt like he had our best interests at heart and was committed to finding a solution for our unique situation. We highly recommend him to anyone considering refinancing or purchasing a home and kudos to Rocket Mortgage for hiring people with the kind of customer service skills we have all come to miss from these experiences. Gus is a keeper!!"

Kaleb Sharer
Kaleb Sharer

Kaleb Sharer
Rocket Mortgage Sales
13 Reviews
Tracie Ragland

"Working with Kaleb was a welcome change! Finally someone who knows the meaning and value of great service. Kaleb was very knowledgeable and incredibly easy to work with. He was very responsive and ...Working with Kaleb was a welcome change! Finally someone who knows the meaning and value of great service. Kaleb was very knowledgeable and incredibly easy to work with. He was very responsive and went above and beyond to tailor my cash-out/refi to my specific needs. Hands down, the quickest and easiest refi process I’ve ever experienced! I closed just two weeks from my first conversation with Kaleb and truly felt like a priority from start to finish. Well done, Kaleb! This guy deserves a raise! I would not hesitate to recommend Kaleb and Rocket Mortgage to anyone in need of a new mortgage or refi."

Alexander Shrum
Alexander Shrum

Alexander Shrum
Rocket Mortgage Sales
13 Reviews
Mitch Paul

"From our first contact, Alex was(is) there for us. My Husband and I are retired seniors and while online services aren't incomprehensible, they can be challenging. His explanations are clear and ...From our first contact, Alex was(is) there for us. My Husband and I are retired seniors and while online services aren't incomprehensible, they can be challenging. His explanations are clear and understandable, and his customer focus is as fine as I've seen. Alex walked us through a complicated process, simplifying it without condescending or dumbing it down. He's a Keeper with promotable qualities. He should teach a master class on Senior Citizen "Hand Holding.""

Christian Sturdee
Christian Sturdee

Christian Sturdee
Rocket Mortgage Sales
13 Reviews
Matthew Brisse

"This is an unsolicited response. In fact, Christian tried to convince me not to send you this note. A mark of a true professional. I want to take time out of our busy day to recognize Christian for ...This is an unsolicited response. In fact, Christian tried to convince me not to send you this note. A mark of a true professional. I want to take time out of our busy day to recognize Christian for his excellent customer service. I’ve been very impressed with his professionalism and due diligence. He has kept me in touch with the process without being overzealous. Balance is key to customer service and Christian has struck an amazing balance. He has also been extremely responsive, especially when I needed a quick response. Truly impressed with his work ethic and as a result with Rocket Mortgage. -Matt"

Connor Sweeney
Connor Sweeney

Connor Sweeney
Rocket Mortgage Sales
13 Reviews
Cindy McMullen

"Connor is not the everyday person who you meet just to walk you through a process; instead, he is a wealth of knowledge who happens to excel in the art of communication. He also seems to understand ...Connor is not the everyday person who you meet just to walk you through a process; instead, he is a wealth of knowledge who happens to excel in the art of communication. He also seems to understand -much like a coach, how to equip his customer to win the game. I don’t think I could have been better positioned in the marketplace without the coaching I received from Connor. He should write the training manual for all people going through the mortgage & buying process; as he seems to understand this business very well. Even beyond just great knowledge; Connor had never made me feel silly for asking questions & I had many! He was always professional & courteous & has an uncanny ability to communicate with clever angles as if we were in a chess match with the real estate & mortgage process! Best of all, Connor brought me to the finish line & created even a better result than I could have even imagined for myself financially. Working with Connor was amazing & I am grateful to have been given the privilege."

Vincent Taddeo
Vincent Taddeo

Vincent Taddeo
Rocket Mortgage Sales
13 Reviews
Monroe Winters

"I had no idea what to do to refinance or get a 2nd Mortgage on my home. Vincent had all the answers! He guided me through every step of the process, answering all my questions, and my loan was ...I had no idea what to do to refinance or get a 2nd Mortgage on my home. Vincent had all the answers! He guided me through every step of the process, answering all my questions, and my loan was submitted right the first time. There was no back and forth, this or that, and Vincent was there to insure there were no hiccups along the way. My loan was complete, accurate, and my money was right on time. Highly recommend this young man, he is a invaluable asset to your organization!!!"

Mario Torres III
Mario Torres III

Mario Torres III
Rocket Mortgage Sales
13 Reviews
Edna Carmona

"I was working with several lenders for a mortgage refinance, and Mario helped me make up my mind for Rocket Mortgage. He checked in with me every few days during my exploration process. Then, he and...I was working with several lenders for a mortgage refinance, and Mario helped me make up my mind for Rocket Mortgage. He checked in with me every few days during my exploration process. Then, he and his team beat the other guys' offers, offering me the lowest interest rate & APR. For over a month he held my hand and guided me step by step so that I could close the loan on my terms despite several surprises from my prior mortgage lenders. Mario is the most persistent, respectful and empowering banker I know. Anyone would be fortunate to have his time & attention in the lending process."

Miguel Valle-Perez
Miguel Valle-Perez

Miguel Valle-Perez
Rocket Mortgage Sales
13 Reviews
Hector Urbina

"Hola, Miguel es una persona muy bien capacitada para el trabajo que esta haciendo en esta compania, una de las abilidades que me gusto mucho de el fue que desde el principio siempre me hablo en ...Hola, Miguel es una persona muy bien capacitada para el trabajo que esta haciendo en esta compania, una de las abilidades que me gusto mucho de el fue que desde el principio siempre me hablo en espanol que es mi primer idioma y me senti muy honrado de tener una persona con una experiencia maravillosa en el ramo y en mi propio idioma mucho mejor. muy bien capacitado para responder todas las preguntas que tuve derante el proceso desde el principio hasta el final me ofrecio mucha confianza y muy buena actitud y un caracter excepcional. estoy muy contento de que ustedes tengan un empleado tan capacitado en su compania y muy recomedable para qualquier persona que nescesite sus sevicios. attentamente: Hector Rodriguez."

Peter Wilczewski
Peter Wilczewski

Peter Wilczewski
Rocket Mortgage Sales
13 Reviews
Scott Adams

"Peter was patient and calm when I first expressed disappointment that I had misunderstood what was being offered. Because of his patient and calm demeanor, I then asked him to explain what it ...Peter was patient and calm when I first expressed disappointment that I had misunderstood what was being offered. Because of his patient and calm demeanor, I then asked him to explain what it actually was that he did offer; and he did. After this, he was very efficient and helpful in talking me through the steps to make an application. He was very clear, and everything he told me proved to be correct. The service was very time efficient, much more so than I expected. We were very appreciative of Peter's help."

Melissa Williams
Melissa Williams

Melissa Williams
Rocket Mortgage Sales
13 Reviews
Russell Watson

"Melissa was excellent. She got me not only a amazing rate. And that is compared to several other lenders I priced. But she work dillegently to secure everything I needed for my purchase to be hassle ...Melissa was excellent. She got me not only a amazing rate. And that is compared to several other lenders I priced. But she work dillegently to secure everything I needed for my purchase to be hassle free. After 40 years of renting she made home buying a breeze. I would recommend her 100x over. She was amazing"