"Denise was very friendly, helpful and professional in her interactions, when, I reached out to Rocket Mortgage (RM) for refinance. It was her exceptional service and trust she built via her ...Denise was very friendly, helpful and professional in her interactions, when, I reached out to Rocket Mortgage (RM) for refinance. It was her exceptional service and trust she built via her interactions that tipped the scale for me in using RM vs another company. We got the same initial promised rates and terms at closing and not the typical bait and switch tactics that some other companies use. If we have need for a new or refinancing needs in the future, we will reach out to Denise and RM for our needs."