Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 220 of 360
Tamara Geiser

"This review is for both Brooke and Nicole Portis; really the entire team. Rocket Mortgage purchased Mr. Cooper who serviced my primary veteran's mortgage. I made my monthly payments via their ...This review is for both Brooke and Nicole Portis; really the entire team. Rocket Mortgage purchased Mr. Cooper who serviced my primary veteran's mortgage. I made my monthly payments via their portal, but I had no other history with them. Move forward to 2026. We needed to purchase a home for my daughter, her husband and four children. Since the home would not be my primary residence, I had to finance it as an investment property which required a significant down payment. I had to access equity from our farm in order to cover the down payment and closing costs. Brooke did a wonderful job communicating the loan details, locking in the interest rates and remaining fully engaged. Once I committed to the loans, Nicole was assigned to my accounts. She was amazing. Absolutely amazing. I've heard nightmares about online mortgage companies, but Rocket Mortgage is exceptional and has an excellent efficient process that keeps everything moving. The portal was kept updated with tasks I need to complete; along with the tasks the Rocket team was completing. I would definitely use them again in the future. Closing was complete on both the home equity and the investment property within 32 days. It would have been finished at least a week earlier if we had not needed to fix a major safety issue with our deck railing. (missing balusters and spaced 6" apart instead of < 4" by Ohio code)."

Jaime Fiore
Jaime Fiore

Jaime Fiore

Rocket Mortgage Sales
6 Reviews
Liz Campbell

"Working with Jaime was an outstanding experience from start to finish. He made the entire home-buying process feel easy and stress-free, always taking the time to answer my questions and explain every...Working with Jaime was an outstanding experience from start to finish. He made the entire home-buying process feel easy and stress-free, always taking the time to answer my questions and explain every step. What impressed me most was that he recommended the loan option that was truly best for my situation—even though it wasn’t what I originally had in mind. I always felt like he had my best interests at heart, and I’m so grateful for his honesty, expertise, and guidance. I highly recommend Jaime to anyone looking for a knowledgeable, trustworthy mortgage loan officer!"

Tyler Gabor
Tyler Gabor

Tyler Gabor

Rocket Mortgage Sales
6 Reviews
Elesha Boone

"Tyler was very helpful when it came to refinancing our home. He answered all our questions, walked us through the application process and assisted us every step of the way. Everything was so fast and ...Tyler was very helpful when it came to refinancing our home. He answered all our questions, walked us through the application process and assisted us every step of the way. Everything was so fast and efficient and we closed within 2 weeks!"

Tiffany Henry

"Very friendly and very responsive. Her professionalism is outstanding. This was the easiest refi I have ever done and I’m very appreciative of how quickly it was handled."

Shane Peterson

"I cannot even begin to express how much my wife and I truly appreciate Jessica and the work she did for us! She hung in there through an ugly private sale that ultimately caved in ( the house ...I cannot even begin to express how much my wife and I truly appreciate Jessica and the work she did for us! She hung in there through an ugly private sale that ultimately caved in ( the house foundation literally caved in and the sellers didn't want to fix). What at times looked near hopeless, she stayed resilient, stuck with us and now we are owners of the most beautiful house that has been completely remodeled. Jessica guided us throughout the process and made getting a mortgage so easy! She made sure we were in a place to get the best possible terms and went above and beyond at all times. She is truly a rock star!!! Way to go, Jessica!!"

Andrew Huska

"Let me tell you a thing or two about my experience working with Keilly. Every new transaction has to start somewhere and normally it's with a simple phone call. When I got off the phone with Keilly ...Let me tell you a thing or two about my experience working with Keilly. Every new transaction has to start somewhere and normally it's with a simple phone call. When I got off the phone with Keilly after our initial call to discuss our clients home buying goals, I immediately told my buyer he will be working with the A Team! Keilly was extremely diligent and proactive throughout every aspect of the transaction, all the while provided continued knowledge and comfort to our client. We had a couple of major hiccups in the process that would cause a whole transaction to crash and burn, but not with Keilly at the wheel. She stuck in there, worked seamlessly with me and got our client to the closing table for his very first home. Communication is key for success in this industry and Keilly is a locksmith!! I look forward to any and every opportunity available to be able to work with a true professional like Keilly in the future."

Carmen G

"It was a pleasure to work with Jalen throughout this entire process. Even though the bumps in the road Jalen maintained professionalism, confidence, knowledge, understanding and made the process an ...It was a pleasure to work with Jalen throughout this entire process. Even though the bumps in the road Jalen maintained professionalism, confidence, knowledge, understanding and made the process an ease. I appreciate Jalen and his time he spent working side by side with me to complete my refinancing process. Thank you Jalen and I also appreciate your sense of humor. Laughing also made the bumps in the road and the entire process a breeze."

Sandra Bennett

"Working with Michael, our Home Loan Expert, to refinance our mortgage was an outstanding experience from start to finish. Michael is exceptionally knowledgeable, responsive, and genuinely invested in ...Working with Michael, our Home Loan Expert, to refinance our mortgage was an outstanding experience from start to finish. Michael is exceptionally knowledgeable, responsive, and genuinely invested in helping his clients make the best financial decisions. He took the time to clearly explain every option available to us, answered all of our questions with patience, and guided us through the entire process with confidence and professionalism. What could have been a stressful experience was instead smooth and reassuring thanks to his clear communication and attention to detail. We secured a refinance that truly met our goals, and we felt supported every step of the way. If you’re looking for a Home Loan Expert you can trust, Michael is truly second to none—we couldn’t recommend him more highly."

manny garcia

"This is the second time I finance a home through Rocket Mortgage with Andreas Gerthe as my home loan expert and once again he provided outstanding service. From start to finish, Andreas demonstrated ...This is the second time I finance a home through Rocket Mortgage with Andreas Gerthe as my home loan expert and once again he provided outstanding service. From start to finish, Andreas demonstrated exceptional professionalism, deep knowledge of the lending process, and a genuine commitment to making sure everything went smoothly. He took the time to clearly explain every step, answered all of my questions thoroughly, and made what can often feel like a stressful process surprisingly straightforward. His communication was timely, transparent, and proactive. I always knew exactly where we stood. What truly sets Andreas apart is his attention to detail and dedication to his clients. He worked diligently to ensure I received the best possible loan structure for my situation and made sure there were no surprises along the way. I'm looking to purchase another property soon and Andreas will be the person I plan to work with on the loan and any future loans. Sincerely, Manuel A. Garcia I would highly recommend Andreas to anyone looking for a knowledgeable, trustworthy, and responsive home loan expert. He made a complex process feel manageable and gave me complete confidence throughout the transaction."

Diane Goetz
Diane Goetz

Diane Goetz

Rocket Mortgage Sales
6 Reviews

"Diane was one of the best loan officers I have ever worked with! I would buy a home from her over and over again. She was always prompt on answering any questions I had and worked outside of normal ...Diane was one of the best loan officers I have ever worked with! I would buy a home from her over and over again. She was always prompt on answering any questions I had and worked outside of normal hours to make sure my loan went through smoothly and on time. She even had my documents ready to go days before they needed to be. It was such a smooth process, I have already recommended her personally as well as Rocket Mortgage in general to work with for all home needs. I can't say enough good things about my recent experience with Diane and Rocket Mortgage!! 10/10 and will use Rocket Mortgage for any and all future home buying and refinance needs. Thank you for making my expeirence so great!"