Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 222 of 360
Steven Pagden

"just wanted to reach out and let you know that Cayley was so patient and so amazing with me during my divorce. I contacted her over a year ago during a time of distress and feeling like things were ...just wanted to reach out and let you know that Cayley was so patient and so amazing with me during my divorce. I contacted her over a year ago during a time of distress and feeling like things were not gonna work out. She was very reassuring professional, and a calming presence during this whole process of refinancing. Cayley would check in with me periodically to see how things were going with my divorce and I would also check in. She was so helpful during the process and treated me so well and with great respect."

Mouse

"Michael explained very clearly and very helpful throughout the process. Important to us was his patients and knowledge."

Max Zakzun

"⭐️⭐️⭐️⭐️⭐️ "Same Chad, Next-Level Experience!" I worked with Chad for years when he was an independent broker, and he was always my go-to. So, I’ll admit—I was a little hesitant when he told me he was...⭐️⭐️⭐️⭐️⭐️ "Same Chad, Next-Level Experience!" I worked with Chad for years when he was an independent broker, and he was always my go-to. So, I’ll admit—I was a little hesitant when he told me he was joining the executive team at Rocket Mortgage Local. I wasn’t sure what to expect with a bigger brand behind him. Let me just say… I’m blown away. From day one, the process was seamless. My client was approved lightning fast, and I was kept in the loop every step of the way. I never had to chase updates or wonder where things stood—Chad’s communication was spot on. The loan was ready well before closing, and for once, we were the ones telling everyone else to catch up. Chad was amazing as always, and now with Rocket’s power behind him, it’s like having a luxury pit crew in your corner. Can’t wait to do the next deal!"

Donna Reynolds

"He is definitely in the right job. A+ all the way! I received the BEST customer care I could hope for. He patiently helped me understand the entire process. He replied to and calmed me through every ...He is definitely in the right job. A+ all the way! I received the BEST customer care I could hope for. He patiently helped me understand the entire process. He replied to and calmed me through every one of my anxious texts, emails and calls. I found Mr. Jenkins to be very trustworthy and supportive. If he said it, that's exactly what it was. Thank you Mr. Jenkins for your awesome, awesome service!!"

Hugh Joumaa
Hugh Joumaa

Hugh Joumaa

Rocket Mortgage Sales
6 Reviews
Robert Gonzalez

"I loved working with Hugh! He was clearly committed to providing extraordinary care and service and clearly explained different options to allow me to choose the one that would work best for us. As ...I loved working with Hugh! He was clearly committed to providing extraordinary care and service and clearly explained different options to allow me to choose the one that would work best for us. As interest rates lowered, Hugh contacted me to share updates and new possible scenarios, and he never tried to "push" us into doing anything. And during the process leading up to our closing, Hugh remained available to provide answers and clarification on anything that I had questions about. I would gladly work with Hugh again, and I highly recommend him to anyone interested in partnering with a Loan Expert who genuinely cares."

Blake VanBuskirk

"Rachna was wonderful to work with throughout the home buying process. She is very knowledgable and was able to explain all of the fine details of the financing process to us in a way we could easily ...Rachna was wonderful to work with throughout the home buying process. She is very knowledgable and was able to explain all of the fine details of the financing process to us in a way we could easily understand. She was incredibly responsive to questions and requests - at any time of day, questions both big and small. She worked with us from the offer stage all the way through closing (along with the full rocket team) but really helped shepherd us to the finish line. She was upfront and transparent about the key financial information - mortgage rates/cash to close etc at all stages of the process. Rachna was wonderful to work with, highly recommended!"

lizz baierlein

"Fatima was friendly, knowledgeable, and professional throughout the whole loan process. Her customer services was exceptional and I felt comfortable asking questions and reaching out because I knew ...Fatima was friendly, knowledgeable, and professional throughout the whole loan process. Her customer services was exceptional and I felt comfortable asking questions and reaching out because I knew I was in good hands"

Karen Hagerman

"I was pretty suspicious when Ben called but agreed to talk to him on the next day. Well, before talking to him, there was action in my Rocket acct that I thought was the proposal from Ben so I ignored...I was pretty suspicious when Ben called but agreed to talk to him on the next day. Well, before talking to him, there was action in my Rocket acct that I thought was the proposal from Ben so I ignored when he called, he left a voicemail. The voicemail was intriguing so I did call him on the next day and BAM! So happy I did. Ben put together a plan that was wonderful. We went with him, closed about three weeks later. Ben kept at it until he got my attention, that is a great quality."

Rodney Kemp
Rodney Kemp

Rodney Kemp

Rocket Mortgage Sales
6 Reviews
Isaiah Johnston

"Rodney was amazing, responsive and answered all questions I had very quickly. I applied towards the end of business day, but he still made sure my initial process had been completed by end of day! I ...Rodney was amazing, responsive and answered all questions I had very quickly. I applied towards the end of business day, but he still made sure my initial process had been completed by end of day! I had initially thought I wanted one loan program, but Rodney pointed me in a different direction, he didn’t push, because the other program had better terms, and was definitely more advantageous for me. I appreciated his thoroughness and swiftness in getting me approved and on to the next steps of my loan! Thank you Rodney!"

Stu Kruske
Stu Kruske

Stu Kruske

Rocket Mortgage Sales
6 Reviews
catsshadow71

"Stu and Rocket Mortgage were excellent--pretty much always available whenever I had a question or issue. They were very understanding when I was called by the folks who evaluated my property and I ...Stu and Rocket Mortgage were excellent--pretty much always available whenever I had a question or issue. They were very understanding when I was called by the folks who evaluated my property and I hesitated to confirm my information since I did not call them first and they gave me the address that was on my tax bill which is different from my postal mailing address. Since my tax info is public information and anyone access it, I was concerned this might be a scammers, but the Rocket team called me from a verified number and confirmed THEIR identity so I knew that the guy who was calling was legit. Easy to work with and efficient! A+"