Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 43 of 398
Philip Blankenberger

"As a decently financially educated person, I definitely did my due diligence when searching for what mortgage company I wanted to purchase my first home through. I went into this knowing how the ...As a decently financially educated person, I definitely did my due diligence when searching for what mortgage company I wanted to purchase my first home through. I went into this knowing how the mortgage process works and started with multiple companies to do a little shopping before I put an offer in on a house. Every representative I spoke with did their best to explain to me the benefits of their business and what they do to help throughout the process. While there were several good options for me to go with, Andrew rose to the top of the pack with his upfront and clear information ultimately leading me to choose Rocket Mortgage due to his service and rates. His true help came out in the thick of the underwriting portion when my bank statements and the underwriting team were not playing nicely. I almost had to delay closing due to them not being able to have the paperwork they wanted but Andrew stepped in and worked his magic with the both of us to gather and explain all the details. With him having mine and the underwriters numbers, he was instantly able to connect all the dots for their team and get us to the closing table. In the end, there are a lot of way's to get a loan that will get you closed, and though Rocket Mortgage may not have the bare bones lowest rates, the real value comes from who you work with to minimize any headaches or concerns. Andrew was the coach that lead the team victory and myself to now owning a house! Thanks again!"

Frank Berardi
Frank Berardi

Frank Berardi

Rocket Mortgage Sales
95 Reviews
Lynna LePage

"We were given six months by our current landlord who wanted to remodeled the place we were living. Being as that is was Winter makes it difficult to find anything to rent let alone buy. Renting is so ...We were given six months by our current landlord who wanted to remodeled the place we were living. Being as that is was Winter makes it difficult to find anything to rent let alone buy. Renting is so expensive and application fee after application fee, we were depleting our funds. Frank got my husband hooked up with their credit expert Joel and told us exactly what we needed to do and quickly the points went up hence qualifying us for more house. Other lenders turn us away and saying we couldn't do certain things and that they couldn't help us. Frank made the magic happen. He crossed every t and dotted every eye. Always watching our backs for every little thing. Trying to find something before we had to be out of where we were was trying in itself , but his team got us to close even earlier that the predicted 30 to 45 days it takes for the process. A miracle indeed giving us more time to move. Thank you Frank and your team for making it happen. I am truly in awe and amazement. I know now why they call you Rocket Mortgage."

Andrew Darin
Andrew Darin

Andrew Darin

Rocket Mortgage Sales
95 Reviews
Larisa Smith

"After 3 other calls from Rocket Mortgage agents that said they couldn't do anything for me, Andrew called. I was snippy because no one seemed to know that I'd already been spoken to each time they ...After 3 other calls from Rocket Mortgage agents that said they couldn't do anything for me, Andrew called. I was snippy because no one seemed to know that I'd already been spoken to each time they called and with no results, I was annoyed. I told Andrew I didn't want to go through the whole thing again and he understood and let me off the phone. A while later I checked my email and Andrew and found a way to refinance my mortgage and save me on my payment and mortgage insurance. Even after I was short with him. He was great to work with afterwards and did everything he said he would. I would recommend working with him."

Darya Nikonova

"I recently had the pleasure of working with Graham for my first home loan, and I couldn’t be happier with the experience. From start to finish, he made the entire process incredibly smooth and ...I recently had the pleasure of working with Graham for my first home loan, and I couldn’t be happier with the experience. From start to finish, he made the entire process incredibly smooth and stress-free. Graham was professional, knowledgeable, and always available to answer my questions. He took the time to explain every step, ensuring I felt confident and informed throughout the journey. The communication was excellent, and he went above and beyond to secure the best loan options for me. What truly stood out was Graham’s dedication and efficiency. The paperwork was handled seamlessly, deadlines were met without any hassle, and I never felt overwhelmed. His expertise and personal approach made all the difference. If you're looking for a home loan expert who genuinely cares and makes the process effortless, I highly recommend Graham. Thank you for making my home-buying experience such a positive one. My family and I will forever be grateful 🙏"

Bianca Eades
Bianca Eades

Bianca Eades

Rocket Mortgage Sales
95 Reviews
Patsy Rogers

"I just closed my 3rd transaction with Bianca, which by the way was scheduled for a 25 day closing, but we closed in 22 days! Prior to December 2018, my first occasion to work with Rocket Mortgage, I ...I just closed my 3rd transaction with Bianca, which by the way was scheduled for a 25 day closing, but we closed in 22 days! Prior to December 2018, my first occasion to work with Rocket Mortgage, I was not in favor of using an online lender. I am very personable and prefer to work face-to-face with lenders especially, but all others who have a role in closing a real estate transaction. However, as a Buyer's Agent, I work for my client--and this one came to me already approved with Rocket Mortgage, and Bianca as his banker. He was highly impressed with her professionalism, and Rocket Mortgage competitive rates. Bianca, my client, and I successfully closed 2 purchases within 3 months of each other. I still prefer local lenders to online lenders, however, I readily refer Bianca (Rocket Mortgage) when a client suggests interest in checking out lenders online. Let me tell why--Bianca is responsive to her clients, including me, there is a whole team of professionals supporting her, and the ease of the client portal Rocket Mortgage provides. My experience has been on time or early closings each time I have had the pleasure of working with Bianca."

Craig Ford
Craig Ford

Craig Ford

Rocket Mortgage Sales
95 Reviews
Angela Smith

"I have had nothing but a wonderfull experience with Rocket Mortgage, no Jumping Hoops to go through. I didn"t have to work to hard and never felt pressured or worried. My mind was always at ease when ...I have had nothing but a wonderfull experience with Rocket Mortgage, no Jumping Hoops to go through. I didn"t have to work to hard and never felt pressured or worried. My mind was always at ease when I asked a question, the whole team got back to me right away. My closings were done right at my home. Craig steered me in the right direction, and helped me to learn so much. Great ,Fantastic team. I would so recommend Rocket Mortgage . Best experience I ever had trying to get what I wanted accomplished. Your set up on my Rocket Mortgage is perfect, so easy to make my monthly pmts. Way TO GO Rocket Mortgage . I am a true believer and have faith in every one on the team. Thanks Always Mrs. Smith."

Sam Gerling
Sam Gerling

Sam Gerling

Rocket Mortgage Sales
95 Reviews
Kateri Sparks

"I am so happy with my experiences with Rocket Mortgage...each person I dealt with was totally professional, expert and each was congenial and pleasant! These people have personalities to match their ...I am so happy with my experiences with Rocket Mortgage...each person I dealt with was totally professional, expert and each was congenial and pleasant! These people have personalities to match their professionalism! Who gets all that in one stop shopping on line? Very quick, very efficient, very knowledgeable and very amiable with me...each one with whom I spoke was amazing! I am so pleased to highly recommend Rocket Mortgage to anyone who reads this! Sam (Mark) was so patient! Da Trice was so helpful and efficient as I called at an OFF time, and so was my special closer...Shelagh Prevost...Client Care Specialist...just a great team in every way! I will recommend Rocket Mortgage...this team in particular, any time I hear of someone thinking about refinancing or about buying. Wow! Thank you, Rocket Mortgage! Kateri Sparks "

Tim Koenig
Tim Koenig

Tim Koenig

Rocket Mortgage Sales
95 Reviews
Nelda Spence

"I received a letter in the mail from Rocket Mortgage advising I was approved with no Loan Officer name. I called and immediately got Tim. He made me feel comfortable and took needed info. If there ...I received a letter in the mail from Rocket Mortgage advising I was approved with no Loan Officer name. I called and immediately got Tim. He made me feel comfortable and took needed info. If there seemed to be something hard to get, he tried to go a dif. route. He quickly quoted me what he thought would help me to lower my bills since I was retiring. He explained everything I needed to understand and he is more like my family - I can always get in touch with him if I have questions. I will recommend him to anyone I know. Thank you Tim, you have been a blessing. Nelda"

Eric Ell

"I really enjoyed working with Keegan. I was seeking to get a gone equity loan to do some work on my house. Keegan was entirely helpful, friendly, knowledgeable and polite. More than that, though, ...I really enjoyed working with Keegan. I was seeking to get a gone equity loan to do some work on my house. Keegan was entirely helpful, friendly, knowledgeable and polite. More than that, though, he was personable and i felt that we connected, person to person, and i enjoy some of the off-topic banter. Personally, that’s what I am always going to be seeking in any interaction, whether professional or casual, but I’m sure that he would have read me and reacted accordingly if my personality was different. He was able to answer all of my questions as well. But what I appreciated tbe most was that, between the initial loan Estimate and when i was about to accept, my credit score went down by a few points. This put me under a threshold that increased my APR. Keegan/rocket could have thought “great, we’ll get more of his money over time”. I wouldn’t have known there was a g other choice. But instead, he got me connected with another department and they and he helped me with a plan to bump it back up within a few days. That was above and beyond in my book. I can’t think of any negatives or negatives or even non-positives. Entirely positive experience. Thanks Keegan!"

David Burns

"My wife and I were hesitant to refinance after the brutal three month experience we suffered through last time. However, interest rates were too good to pass up, so we held our breath and decided to ...My wife and I were hesitant to refinance after the brutal three month experience we suffered through last time. However, interest rates were too good to pass up, so we held our breath and decided to jump into the deep-end again. I've seen advertisements for Rocket Mortgage so I thought I would try them out. Immediately after hitting submit, my phone rang. The representative told me that he was going to get Pedro on the phone with me to start the process. Fifteen minutes later we got a phone call from Pedro. His friendly, knowledgeable, and can-do persona was delightful. He thoroughly explained the Rocket Mortgage and Rocket process, helped us get logged into the online portal and walked us through the first steps. Already, this initial experience with Pedro far exceeded our experience with our last mortgage agent. But, it just got better from there. Anytime we had a question or concern, he responded within 24 hours. It's been one week since we started the application process with Pedro and because of his expertise, we are already closing in on completing the process and set to close from start to finish in less than a month. I truly cannot recommend Pedro enough!"