Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 42 of 373
Craig Ford
Craig Ford

Craig Ford

Rocket Mortgage Sales
96 Reviews
Angela Smith

"I have had nothing but a wonderfull experience with Rocket Mortgage, no Jumping Hoops to go through. I didn"t have to work to hard and never felt pressured or worried. My mind was always at ease when ...I have had nothing but a wonderfull experience with Rocket Mortgage, no Jumping Hoops to go through. I didn"t have to work to hard and never felt pressured or worried. My mind was always at ease when I asked a question, the whole team got back to me right away. My closings were done right at my home. Craig steered me in the right direction, and helped me to learn so much. Great ,Fantastic team. I would so recommend Rocket Mortgage . Best experience I ever had trying to get what I wanted accomplished. Your set up on my Rocket Mortgage is perfect, so easy to make my monthly pmts. Way TO GO Rocket Mortgage . I am a true believer and have faith in every one on the team. Thanks Always Mrs. Smith."

Chris Sticher

"I started working with Taylor in March of this year to begin long term discussions on new home purchase. It had been 15 years since taking a mortgage loan and given all the changes to the industry in ...I started working with Taylor in March of this year to begin long term discussions on new home purchase. It had been 15 years since taking a mortgage loan and given all the changes to the industry in that time I really needed someone to teach me and coach me through the process. Taylor jumped in immediately and even accommodated my schedule while I was in China for a month. He invested several months with me and answered all my questions. Rocket Mortgage has an impressive product and Taylor represents this industry very well. I highly recommend Taylor and would say "ask for him" if you want to be very well taken care of. Thank you Taylor for everything..."

Nate Pitts
Nate Pitts

Nate Pitts

Rocket Mortgage Sales
96 Reviews
Nasir Campbell

"Outstanding Service from Start to Finish! Working with Nate Pitts at Rocket Mortgage was truly an amazing experience. From the very first conversation, he made sure I understood every step of the ...Outstanding Service from Start to Finish! Working with Nate Pitts at Rocket Mortgage was truly an amazing experience. From the very first conversation, he made sure I understood every step of the process and never left me feeling confused or uncertain. Nate guided me through each stage with patience, clarity, and professionalism — always taking the time to answer my questions, explain my options, and make sure I was comfortable before moving forward. He was consistent, reliable, and genuinely cared about helping me reach my goals. Nate made what could have been a stressful process feel smooth and simple. His communication was top-notch — always responsive, transparent, and proactive. I could tell he truly wanted the best for me, not just a quick deal. If you’re looking for someone who’s knowledgeable, dedicated, and will go above and beyond for you, Nate Pitts is the person you want in your corner. I’m grateful for his support and highly recommend him to anyone looking to buy or refinance their home."

Philip Blankenberger

"As a decently financially educated person, I definitely did my due diligence when searching for what mortgage company I wanted to purchase my first home through. I went into this knowing how the ...As a decently financially educated person, I definitely did my due diligence when searching for what mortgage company I wanted to purchase my first home through. I went into this knowing how the mortgage process works and started with multiple companies to do a little shopping before I put an offer in on a house. Every representative I spoke with did their best to explain to me the benefits of their business and what they do to help throughout the process. While there were several good options for me to go with, Andrew rose to the top of the pack with his upfront and clear information ultimately leading me to choose Rocket Mortgage due to his service and rates. His true help came out in the thick of the underwriting portion when my bank statements and the underwriting team were not playing nicely. I almost had to delay closing due to them not being able to have the paperwork they wanted but Andrew stepped in and worked his magic with the both of us to gather and explain all the details. With him having mine and the underwriters numbers, he was instantly able to connect all the dots for their team and get us to the closing table. In the end, there are a lot of way's to get a loan that will get you closed, and though Rocket Mortgage may not have the bare bones lowest rates, the real value comes from who you work with to minimize any headaches or concerns. Andrew was the coach that lead the team victory and myself to now owning a house! Thanks again!"

Ally Mortensen

"I am so thankful that we had Kiril as our loan officer. As a first time home buyer, the loan process is complicated and arduous, but Kiril made it simple and stress free. He is incredibly thoughtful, ...I am so thankful that we had Kiril as our loan officer. As a first time home buyer, the loan process is complicated and arduous, but Kiril made it simple and stress free. He is incredibly thoughtful, professional, and knowledgable. Throughout the lending process, he was able to answer any questions quickly via text, email, and phone calls. My husband and I were in the process of relocating cities and purchasing a home in a 5 week time period. We were able to move through the process from application to closing in that time frame to help us transition with ease. Thank you Kiril for going above and beyond throughout this process. Your customer service has been the primary reason we have recommended Rocket Mortgage to our friends and family for their own home purchasing journey."

Angie Zee

"It’s my absolute pleasure to recommend, Mrs. Jacki Thompson. As I reflect on our experience, my family and I were quite stressed at the thought of purchasing a new home, for as exciting as it all may...It’s my absolute pleasure to recommend, Mrs. Jacki Thompson. As I reflect on our experience, my family and I were quite stressed at the thought of purchasing a new home, for as exciting as it all may seem once we started the process it looked very intimidating. Working with Jacki was the best decision our family made. Jacki is a very caring individual, and extremely knowledgeable with the regulations and requirements needed to process a loan. All our questions were answered and explained through the entire process, her professionalism and promptness greatly eased any concerns. She was available to us via email, phone, text and chat! Which was unbelievably convenient for a working family always on the go. Mrs. Thompson is honest and dependable. We felt she genuinely had our families best interest in mind through this major event in our lives. This is something we will be forever grateful for. Along with Jacki’s undeniable talent, she has always been an absolute joy to work with. Without a doubt, I confidently recommend Jacki Thompson for any loans. While our experience with the entire company was amazing, Rocket Mortgage is very lucky to have Jacki Thompson as a team member, our family will never look to anyone else. Respectfully, Ryan and Angela Zavalney "

Nick Boussi
Nick Boussi

Nick Boussi

Rocket Mortgage Sales
95 Reviews
Ismail Boussi

"Wow! Twelve years ago, I found myself dissatisfied after a less-than-ideal experience with Rocket Mortgage, which left me wary of navigating the housing market again. However, life is full of ...Wow! Twelve years ago, I found myself dissatisfied after a less-than-ideal experience with Rocket Mortgage, which left me wary of navigating the housing market again. However, life is full of surprises, and this time around, my journey towards purchasing my dream home was entirely different, thanks in no small part to my son Nick, who was my loan officer. Working with Nick was nothing short of a revelation. His professionalism, expertise, and unwavering support turned what I anticipated to be a stressful process into a seamless and enjoyable experience. It's rare to find someone who not only meets but exceeds your expectations at every turn. Nick's dedication to his clients, his detailed knowledge of the mortgage industry, and his ability to demystify complex processes were instrumental in helping me secure my dream home. This experience has completely transformed my view of the home buying process, and it's all thanks to Nick. I am incredibly grateful for his guidance and cannot recommend him highly enough. To all my friends and family considering their next home purchase or refinance: do yourselves a favor and reach out to Nick. Trust me, you'll be in the best hands."

Joanne Haug

"When I first decided to refinance my mortgage with Rocket Mortgage, I called to inquire about the process and what refinance rates were. I had the pleasure of speaking with Daniel Conzelman. He was ...When I first decided to refinance my mortgage with Rocket Mortgage, I called to inquire about the process and what refinance rates were. I had the pleasure of speaking with Daniel Conzelman. He was wonderful to work with. He was very knowledgeable and professional and was able to answer all of my questions and concerns. I decided to proceed with the application and was amazed with how quickly the whole process took. I would definitely recommend Rocket Mortgage and Daniel to anyone who is interested in refinancing. You company is lucky to have him as an employee. Joanne Haug"

Dave Martin

"I was a loan officer in the Wild West mortgage days of the early 2000's so I've seen good loan officers and I've seen some not so good ones. I shopped my refinance with three other lenders, including...I was a loan officer in the Wild West mortgage days of the early 2000's so I've seen good loan officers and I've seen some not so good ones. I shopped my refinance with three other lenders, including my current lender that wasn't Rocket Mortgage (Rocket Mortgage). After speaking with Chris, he was detail-oriented, professional, and very knowledgeable about the entire mortgage process with Rocket Mortgage. So much so, he put the other loan officers to shame! So we decided to refi w/Rocket Mortgage and I'm very happy that we did! When doing a mortgage loan, the process is usually pretty easy, unless something unforeseen pops up. This is where the good mortgage companies separate themselves from the average ones, by coming up with a workable solution, and this situation happened to me. Our home appraised for 15% less than even Rocket Mortgage had projected! This was due to the appraiser using year old comps and ignoring newer model-match comps. I put together a property profile of all the recent sales in my area and despite showing 5 model-matches that sold within 6 months, the appraiser wouldn't adjust his valuation! I thought the loan was killed because the value put me under 20% equity in my house, meaning I'd still have PMI. But Rocket Mortgage contacted me saying they had a solution. I didn't return their calls for a couple weeks thinking whatever their solution was, it involved PMI so it makes no sense to move forward. Luckily they called me one day and I picked up the phone! While their solution did involve PMI, the PMI payment itself was less than 1/3rd my current PMI payment because I had over 10% equity in the house. In addition, the PMI automatically falls off after 30 months. After doing the math, I'd pay the same amount in PMI w/my current mortgage in one year! So we decided to refi into a 15 year loan and we've been happy since! Thanks Chris for all you've done for us and I'll definitely be referring my friends and family to you. Dave"

Andrew Darin
Andrew Darin

Andrew Darin

Rocket Mortgage Sales
95 Reviews
Larisa Smith

"After 3 other calls from Rocket Mortgage agents that said they couldn't do anything for me, Andrew called. I was snippy because no one seemed to know that I'd already been spoken to each time they ...After 3 other calls from Rocket Mortgage agents that said they couldn't do anything for me, Andrew called. I was snippy because no one seemed to know that I'd already been spoken to each time they called and with no results, I was annoyed. I told Andrew I didn't want to go through the whole thing again and he understood and let me off the phone. A while later I checked my email and Andrew and found a way to refinance my mortgage and save me on my payment and mortgage insurance. Even after I was short with him. He was great to work with afterwards and did everything he said he would. I would recommend working with him."