Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 53 of 373
Alvin Jendo
Alvin Jendo

Alvin Jendo

Rocket Mortgage Sales
82 Reviews
Richard Cote

"Alvin was the absolute top in getting the hard work completed quickly and cleanly. We have had several Rocket Mortgage before, but for some reason we got into a process with another loan company; ...Alvin was the absolute top in getting the hard work completed quickly and cleanly. We have had several Rocket Mortgage before, but for some reason we got into a process with another loan company; we even got to the closing and signatures. The Notary was informed 1 hour before the signing, and had very little time to organize and be ready for the signing - the papers were not ready and were full of errors; so we just canceled out of the process and got directly in touch with Rocket Mortgage. Then Alvin came into the picture - fully understanding our embarassment from not going with Rocket Mortgage in the first place. He gave us the royal service - he really knows what he is doing - and the whole loan process was completed witout a bunch of going back and forth and without delays. I hope Alvin is still with Rocket Mortgage next time we need a mortgage change - he is the best I have ever seen with no exceptions."

Chad Kubik
Chad Kubik

Chad Kubik

Rocket Mortgage Sales
82 Reviews
Lillith Guentert

"I can't thank Chad enough! He may have just saved my life or at least certainly helped change it for the better!!!! He was able to take my refinance idea, which was only a baby step to my long term ...I can't thank Chad enough! He may have just saved my life or at least certainly helped change it for the better!!!! He was able to take my refinance idea, which was only a baby step to my long term retirement goals, and with my long term goals in mind he was able to help me change my refinance idea, into my ultimate vision of financial security for retirement, and help me to make it a reality so much more quickly than I could have imagined. By paying off mine and my husbands debt through our home refinance we will be able to survive on a single income and live very comfortably with me working locally and only part time, instead of living check-to-check, and we will have emergency money available on our currently maxed credit cards that we are paying off along with improved credit scores. That way when we refinance again to get rid of our fha and pmi we will qualify for best rates and perks with excellent credit! Thanks Chad for helping me to realize the potential of the "Avalanche effect"! It feels wonderful not be drowning in debt!"

Nisma Baig

"I had the pleasure of working with Michael at Rocket Mortgage, and I must say, his exceptional service truly made all the difference in my home buying journey. Even on a holiday weekend, he went above...I had the pleasure of working with Michael at Rocket Mortgage, and I must say, his exceptional service truly made all the difference in my home buying journey. Even on a holiday weekend, he went above and beyond to assist me, and I couldn't be happier with my decision to switch to Rocket Mortgage. From the very first interaction, Michael's demeanor was warm, friendly, and professional. He immediately put me at ease and made me feel like a valued customer. Throughout the process, he demonstrated a level of knowledge and expertise that instilled confidence in me that I was in capable hands. One of the things that impressed me most was Michael's responsiveness. Despite the holiday weekend, he was incredibly prompt in answering my questions and keeping me informed every step of the way. He made himself available, ensuring that I never felt left in the dark during the application process. It was evident that he genuinely cared about my needs and wanted to provide the best possible experience. Switching to Rocket Mortgage was initially a tough decision for me, as I was considering another company. However, Michael's genuine interest in helping me and his ability to explain complex mortgage terms in a clear and understandable manner made the switch an easy choice. I felt confident that I was making the right decision with his guidance. Michael also went the extra mile to find the best mortgage option that suited my financial situation and long-term goals. He carefully tailored the solutions to my needs, and I felt like he was advocating for me throughout the entire process. In conclusion, I can't recommend Michael at Rocket Mortgage highly enough. His helpfulness, knowledge, and excellent service made a potentially stressful process surprisingly smooth and enjoyable. If you're looking for someone who genuinely cares about their clients and will go above and beyond to assist you, look no further than Michael. He's a true asset to Rocket Mortgage, and I'm grateful to have had the opportunity to work with him. Thank you, Michael, for making my dream of homeownership!"

Nicole Wheaton

"Mikayla was a dream to work with. She refinanced our home the first time we did a refinance and then reached back out when rates lowered. I was hesistant to reach out thinking it was doubtful that ...Mikayla was a dream to work with. She refinanced our home the first time we did a refinance and then reached back out when rates lowered. I was hesistant to reach out thinking it was doubtful that she’d be able to do much since we had done our first refinance less than a year prior. But we were able to move from a 30 year mortgage to a 20 year mortgage for about $100 more a month. She also provided 2 other options that didn’t include raising our monthly payment, but this made the most sense for us. I’d give Mikayla 10 stars if I could, honestly. I swear, she must work around the clock because she seemed to always be available, timely, provided correct information, and was super pleasant to work with. We were able to go from our first chat to scheduling closing in less than a week. I’m beyond happy with the service that she provided!"

Sam Pervez
Sam Pervez

Sam Pervez

Rocket Mortgage Sales
82 Reviews
Gina Piccio

"This is my 2nd time working with Sam on a refinancing mortgage. I cannot say enough about his knowledge , professionalism, and follow through. However in my mind what resonates the most is how much he...This is my 2nd time working with Sam on a refinancing mortgage. I cannot say enough about his knowledge , professionalism, and follow through. However in my mind what resonates the most is how much he connects with his customer, truely keeping their best interest at heart and working tirelessly to come up with the best possible plan options To help your situation. He remains in constant contact through the whole process and never once did I feel I was bothersome calling him with all my questions. He responded immediately to phone calls or texts and walked me through all my questions and concerns always with a pleasant and positive attitude. In my opinion he is a dedicated and invaluable representative of Rocket Moortgage would I not hesitate to recommend him and Rocket to friends and family, and would definitely turn to him for any future needs for myself. Sincerely, Gina Piccio"

Ken Walters
Ken Walters

Ken Walters

Rocket Mortgage Sales
82 Reviews
Bob Garrett

"I was a first time home buyer and really appreciated having Ken and Rocket Mortgage involved in my purchase. Ken helped me throughout the process and made it very easy for me to buy a home. He was ...I was a first time home buyer and really appreciated having Ken and Rocket Mortgage involved in my purchase. Ken helped me throughout the process and made it very easy for me to buy a home. He was available 24-7 to assist me and answer all my questions. My realtor commented that it was his first time to work with Ken, and he too was how impressed with how responsive Ken was during the process. I loved how easy it was to manage the purchase through the Rocket Mortgage web site -- very easy to keep track of what was required of me in terms of information and supporting documents. "

Nickolas Konen

"Working with Patrick as our home loan officer was an absolute pleasure from start to finish. He was fantastic, professional, and as attentive as it gets. From the very first conversation, Patrick made...Working with Patrick as our home loan officer was an absolute pleasure from start to finish. He was fantastic, professional, and as attentive as it gets. From the very first conversation, Patrick made us feel confident and supported throughout the entire home loan process. He was always available to answer our questions, no matter how small, and took the time to explain every detail with clarity and patience. His responsiveness and dedication were unmatched, and he consistently went above and beyond to ensure everything moved smoothly and efficiently. Patrick’s professionalism was evident in every interaction, but what truly set him apart was his genuine care for our experience. He made what could have been a stressful process feel seamless and even enjoyable. We couldn’t have asked for a better person to guide us through such an important milestone. If you're looking for someone who is knowledgeable, reliable, and truly invested in your success, Patrick is the one. We’re incredibly grateful for his support and would recommend him without hesitation to anyone in need of a top-tier home loan officer."

Samer Berro
Samer Berro

Samer Berro

Rocket Mortgage Sales
81 Reviews
Richard McEwen

"Samer was extremely helpful informing me of my options and securing my loan. He listened attentively to my circumstances. Then he suggested a VA loan, which I had not even thought of. After a few ...Samer was extremely helpful informing me of my options and securing my loan. He listened attentively to my circumstances. Then he suggested a VA loan, which I had not even thought of. After a few minutes of review Samer put together a plan for me—absolutely no pressure. He said it would take about thirty days and he was right on target. Samer was very polite and easy to work with. He called several times to see if I had any questions and to reassure me of the loan progress. I gave him five stars only because that’s the most this program allows—the system doesn’t allow ten. I highly recommend Samer and am thankful for his professionalism."

Tim Iles
Tim Iles

Tim Iles

Rocket Mortgage Sales
81 Reviews
Jonathan Jacobs

"Tim is a very personable guy and was helpful throughout the whole process of the loan. He responded to phone calls and emails quickly, and was always willing to explain what was happening as many ...Tim is a very personable guy and was helpful throughout the whole process of the loan. He responded to phone calls and emails quickly, and was always willing to explain what was happening as many times as needed if I was having trouble figuring it all out. He would check in with me through every part, no matter who was handling that particular part, to make sure I had every question answered. By the time the loan was complete Tim felt like an old friend. While the loan was always our focus, he would hesitate to chat about other things. I never felt like "just another customer." He truly cares about his clients. I would not hesitate to call him again, and I will always recommend him as well as Rocket Mortgage to anyone who asks."

Kyle Jurgens
Kyle Jurgens

Kyle Jurgens

Rocket Mortgage Sales
81 Reviews
Sharon Butts

"After working with two other lenders, my wife and I chose Rocket Mortgage because of Kyle. His honesty and transparency set him apart. *Integrity: He explained every step clearly, giving us peace of ...After working with two other lenders, my wife and I chose Rocket Mortgage because of Kyle. His honesty and transparency set him apart. *Integrity: He explained every step clearly, giving us peace of mind. *Responsiveness: My follow-ups were always met with quick, reliable answers. *Professionalism: He removed stress and built trust throughout the process. *Partnership: Kyle treated us as partners, not just clients. *Confidence: His commitment turned a stressful process into a smooth success. Conclusion: Kyle’s professionalism, combined with my follow-through, made all the difference. I strongly recommend him as a trustworthy mortgage professional."