Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 53 of 360
Duy Vo
Duy Vo

Duy Vo

Rocket Mortgage Sales
83 Reviews
Rob Bishop

"Working with Duy Vo at Rocket Mortgage was an absolute pleasure from start to finish. Navigating the mortgage and pre-approval process can often feel overwhelming, but Duy made the entire experience ...Working with Duy Vo at Rocket Mortgage was an absolute pleasure from start to finish. Navigating the mortgage and pre-approval process can often feel overwhelming, but Duy made the entire experience seamless, transparent, and stress-free. From our very first conversation, he demonstrated deep expertise, prompt communication, and a genuine commitment to keeping my home-buying journey on track. He was always available to answer questions, explain complex details clearly, and ensure every requirement was handled efficiently. He even had much local knowledge to share about the areas in which I was looking to buy. If you are looking for a knowledgeable, reliable, and dedicated home loan expert who truly looks out for his clients, I cannot recommend Duy Vo highly enough. Outstanding service!"

Samer Berro
Samer Berro

Samer Berro

Rocket Mortgage Sales
82 Reviews
Richard McEwen

"Samer was extremely helpful informing me of my options and securing my loan. He listened attentively to my circumstances. Then he suggested a VA loan, which I had not even thought of. After a few ...Samer was extremely helpful informing me of my options and securing my loan. He listened attentively to my circumstances. Then he suggested a VA loan, which I had not even thought of. After a few minutes of review Samer put together a plan for me—absolutely no pressure. He said it would take about thirty days and he was right on target. Samer was very polite and easy to work with. He called several times to see if I had any questions and to reassure me of the loan progress. I gave him five stars only because that’s the most this program allows—the system doesn’t allow ten. I highly recommend Samer and am thankful for his professionalism."

Ali Biddinger
Ali Biddinger

Ali Biddinger

Rocket Mortgage Sales
82 Reviews
Agil Elmathil

"Words cant explain how remarkable Ali was during my refinance process. Not only did she satisfy my terms; she was very professional, updated me accordingly and completed the entire process in a matter...Words cant explain how remarkable Ali was during my refinance process. Not only did she satisfy my terms; she was very professional, updated me accordingly and completed the entire process in a matter of no time. I couldn't believe how simple Ali made this process for me after dealing with numerous Lenders that couldn't satisfy my needs. Ali had full control of the situation the entire time and if anything changed she was quick to let me know. Definitely going to recommend Ali to a few of my buddies over here at Ford, I'm sure they will be very satisfied with her professionalism and expertise. Ali was simply amazing, and I thank Rocket Mortgage for employing such a great mind."

Ayyah Bittar
Ayyah Bittar

Ayyah Bittar

Rocket Mortgage Sales
82 Reviews
Jonathon Nicol

"I cannot recommend Ayyah highly enough! As a Triple Crown Banker, she truly demonstrated why she's earned that distinction. From our very first conversation about refinancing, Ayyah made what can be a...I cannot recommend Ayyah highly enough! As a Triple Crown Banker, she truly demonstrated why she's earned that distinction. From our very first conversation about refinancing, Ayyah made what can be a complex and stressful process feel completely manageable. Ayyah was incredibly knowledgeable, walking me through all my options and helping me understand the benefits of each path forward. She was always responsive to my questions—no matter how small—and kept me informed at every step of the process. Her attention to detail ensured everything moved smoothly, and she consistently went above and beyond to make sure I was getting the best possible terms. What impressed me most was her genuine commitment to my financial well-being. Ayyah didn't just process my refinance; she took the time to understand my goals and provided personalized guidance that made a real difference. Her professionalism, expertise, and warm personality made the entire experience a pleasure. If you're looking for someone who will truly advocate for you and deliver outstanding results, Ayyah is your person. I'm so grateful for her help with my refinance and wouldn't hesitate to work with her again in the future!"

John Mitchell

"If I could give more stars,I would.⭐⭐⭐⭐⭐ I had never bought a house, did not understand the process or the language that was used. She explained things and brought me along. I work a 12 hour shift, 7p...If I could give more stars,I would.⭐⭐⭐⭐⭐ I had never bought a house, did not understand the process or the language that was used. She explained things and brought me along. I work a 12 hour shift, 7p to 7a. Courtney worked around my schedule, calling me when it was good for me. She made house buying enjoyable. She also assisted in the search, sending me links to homes similar to what I was looking for. Any problems I had, once I explained them, she took care of them. I have already bragged about her to some people I work with. Def impressed with the customer service and her personable personality. Rocket Mortgage should model future employees after her methods. Thanks again!!!!"

Jeannie Daida
Jeannie Daida

Jeannie Daida

Rocket Mortgage Sales
82 Reviews
Xan Nowakowski

"Jeannie made our mortgage application process straightforward, easy, and as low-stress as possible. Our situation is a bit unique as we were purchasing a home we had already lived in for three years ...Jeannie made our mortgage application process straightforward, easy, and as low-stress as possible. Our situation is a bit unique as we were purchasing a home we had already lived in for three years as renters. Jeannie helped us navigate our unique purchase experience with aplomb. She was welcoming, friendly, detail-oriented, thoroughly responsive, and just a huge help all around! We are thrilled with our mortgage package and I'm very much looking forward to reconnecting with Jeannie as rates drop even more and we look to refinance. Like some of the other reviewers here, I'm a longtime Charles Schwab customer and echo the positive sentiments expressed by fellow Rocket customers about the ease of coordination between banking and mortgage. Jeannie made sure as many elements of the process could be done automatically with data pulls from Schwab as possible, saving us a lot of time and effort. The Rocket portal is also extremely user-friendly with very clear guidance provided about what to expect and when; Jeannie always made sure needed documents got populated in a timely manner and that we had everything we needed to prepare for each new step in the process. Finally, Jeannie kept our home loan on track so we could close on our purchase without the signing getting derailed by either Hurricane Helene or Hurricane Milton. We're very grateful for that and to own the wonderful home that protected us from harm. Jeannie and her colleagues made that possible and we're already saving a bunch of money on things like PMI and compound interest because of how clearly she outlined the benefits of different loan terms, down payments, etc. 10/10 service, highly recommend!"

Chad Kubik
Chad Kubik

Chad Kubik

Rocket Mortgage Sales
82 Reviews
Lillith Guentert

"I can't thank Chad enough! He may have just saved my life or at least certainly helped change it for the better!!!! He was able to take my refinance idea, which was only a baby step to my long term ...I can't thank Chad enough! He may have just saved my life or at least certainly helped change it for the better!!!! He was able to take my refinance idea, which was only a baby step to my long term retirement goals, and with my long term goals in mind he was able to help me change my refinance idea, into my ultimate vision of financial security for retirement, and help me to make it a reality so much more quickly than I could have imagined. By paying off mine and my husbands debt through our home refinance we will be able to survive on a single income and live very comfortably with me working locally and only part time, instead of living check-to-check, and we will have emergency money available on our currently maxed credit cards that we are paying off along with improved credit scores. That way when we refinance again to get rid of our fha and pmi we will qualify for best rates and perks with excellent credit! Thanks Chad for helping me to realize the potential of the "Avalanche effect"! It feels wonderful not be drowning in debt!"

Eric Lozen
Eric Lozen

Eric Lozen

Rocket Mortgage Sales
82 Reviews
Hugh Long

"If you’re looking for a loan officer who is knowledgeable, responsive, and genuinely invested in helping his clients succeed, I cannot recommend Eric Lozen highly enough. From the very beginning of my...If you’re looking for a loan officer who is knowledgeable, responsive, and genuinely invested in helping his clients succeed, I cannot recommend Eric Lozen highly enough. From the very beginning of my mortgage process, Eric was friendly, professional, and incredibly helpful. My situation involved several unique circumstances and moving parts, but Eric took the time to listen carefully, understand the complexities of my loan, and walk me through at least three different financing scenarios so I could make the best decision for my family and my future. What impressed me most was his commitment to communication. Throughout the entire process, Eric never left me wondering what was happening or where things stood. Even after my file moved on to the senior loan processor and closing specialist, he remained actively involved and continued checking in to ensure everything was progressing smoothly. When an unexpected issue arose on my original closing date, Eric went above and beyond, working overtime behind the scenes to help resolve the problem and make sure I was able to close the very next day. That level of dedication is rare and speaks volumes about both his professionalism and his commitment to his clients. Buying a home can be stressful, but having someone like Eric in your corner makes all the difference. He combines expertise with outstanding customer service, and I am truly grateful for everything he did to help make this transaction a success. The only downside is that his office isn’t closer to where I live, because after everything he did for me, I feel like I owe him a beer or two! Thank you, Eric, for your hard work, patience, and exceptional service. It was a pleasure working with you."

Ronald Mcrae
Ronald Mcrae

Ronald Mcrae

Rocket Mortgage Sales
82 Reviews
Mitch Delson

"I met Ron via phone as a complete stranger. I told him what I was looking for, gave him some specifics and told me that he would get back to me within 24-48 hours. When he called me back he told me ...I met Ron via phone as a complete stranger. I told him what I was looking for, gave him some specifics and told me that he would get back to me within 24-48 hours. When he called me back he told me that my needs were do able. From that time on everything that Ron told and explained to me was exactly as he said. My loan closed in less than thirty days and Ron and his team held my hand all the way! I couldn't ask for anything else, just a great experience to deal with Ron, his team and Q&L. By the way I already recommended Ron and Q&L to my son. Sincerely Mitch Delson "

Maria Palacios

"Adam was absolutely amazing throughout the home buying process! He was always very friendly, knowledgeable, and patient! He provided me with my pre approval and then stayed with me as I looked for the...Adam was absolutely amazing throughout the home buying process! He was always very friendly, knowledgeable, and patient! He provided me with my pre approval and then stayed with me as I looked for the perfect home. He called me on a weekly basis to check on how my search was going, and when I needed an updated pre approval letter he was always happy to assist me with a new one. Adam was especially helpful in advising me on the proper steps to take to ensure that my loan my was not delayed or denied before closing. When I first came to Rocket Mortgage, I was a bit fearful since I am self-employed, but Adam made the loan process a breeze for me! If I could give him ten stars...I would happily give him 11!!!"