Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 59 of 373
Maggie Valliant

"Crieighton was a great partner at every step. He was patient and informative when we first started looking, very responsive to many PAL requests that we generated in a highly active Miami market. He ...Crieighton was a great partner at every step. He was patient and informative when we first started looking, very responsive to many PAL requests that we generated in a highly active Miami market. He was a great cheerleader when the first few offers didn't quite work out, and even when a house under contract proved to be more than we bargained for after we got the inspection report. He helped me stay motivated and on track, with great positive feedback on preparing for the underwriting process - so that when we did find our house -- it was REALLY easy to work with Rocket Mortgage. I have to say, I am a finance professional that works with banks on their processes and customer service - and working with Rocket Mortgage has been a fountain of inspiration and knowledge on how I talk to my clients about excellence in customer service and underwriting. The customer service Creighton provided was on point and reflected our search and priorities -- it was also amazingly flexible as I travel internationally. When it came time to decide on a lender, the Rocket Mortgage platform and service model definitely played a huge role in the decision. The product, rate, and structure of the loan was perfect for us. When it came time to close - Creighton really helped to problem solve with a challenging seller situation. And for that I would recommend Creighton and Rocket Mortgage to anyone looking for a home loan. "

Jordan Cutuli
Jordan Cutuli

Jordan Cutuli

Rocket Mortgage Sales
76 Reviews
Kathee Nguyen

"Jordan, you are a powerhouse. I cannot thank you enough for getting me through the emotional rollercoaster and overall hardship that is the experience of buying my first home. Words will never do ...Jordan, you are a powerhouse. I cannot thank you enough for getting me through the emotional rollercoaster and overall hardship that is the experience of buying my first home. Words will never do justice of how grateful I am for your amazing service. Thank you for ALWAYS being available. Thank you for always being so prompt, punctual and responsive. Thank you for keeping me on top of everything and breaking it all down step by step, day after day. Thank you for all of your time and work that you've put in to rebuilding my confidence, to ensure I was going to be the home owner I set out to be. Your patience and sharing what you know and just overall being the most willing and helpful person, being associated with also very amazing people, getting us the right contacts has not only allowed me to be in my first home but also my mother! We are so grateful and I would recommend you to anyone! Jordan, THANK YOU EVER SO MUCH!! God bless you!"

Richard Coshow

"I was skeptical of Rocket Loans ("Rocket"), having worked with mortgage brokerage businesses frequently in the past as a consultant, as well as having closed several dozen loans at various times and ...I was skeptical of Rocket Loans ("Rocket"), having worked with mortgage brokerage businesses frequently in the past as a consultant, as well as having closed several dozen loans at various times and in various economic environments. I called early in the on-line process to clarify a minor matter, and Anthony answered my question quickly and concisely with a solution. He then gained my confidence quickly, and basically led me through the rest of the on-line application from that point forward. The entire process went very quickly, and he validated all of the answers, as well as my uploads. When complete, he quickly summarized what was done and submitted, and what the final steps would be at that time. Anthony described each step in the process, and set my expectations for each following step, explaining the process and the timing thereafter. After the initial application, Anthony followed up to offer individual support and help and appropriate intervals. Anthony earned my confidence quickly, and always exceeded my expectations. A Anthony made my experience with Rocket outstanding!"

Mike Elsayed
Mike Elsayed

Mike Elsayed

Rocket Mortgage Sales
76 Reviews
Andy Kestler

"5 stars is no where near enough! Rocket needs to add another 45 so Mike can get a solid 50 star review. Mike was an absolute pleasure to work with. I started this process by simply wanting to know ...5 stars is no where near enough! Rocket needs to add another 45 so Mike can get a solid 50 star review. Mike was an absolute pleasure to work with. I started this process by simply wanting to know details. Mike answered all of my questions even knowing I am just trying to learn the process. A month later and bam! We are buying our first home! Mike has gone out of his way with his promptness and always making himself available. He never pushed just simply let me know he was there for anything. He never judged when I had wild questions he simply answered and reassured me everything will work out. He somehow managed to calm me and remove the anxiety from the process even on the other side of the country. If it wasn’t for Mike I’m not sure that I would be closing on my first house at the end of the month. Cheers to you Mike and thank you for everything."

Michael Epps
Michael Epps

Michael Epps

Rocket Mortgage Sales
76 Reviews
Brian Ruiz

"Michael is excellent at what he does, by far made the biggest process of my life the easiest process. I lucked out by getting Michael the day I called Rocket Mortgage, he assured me he would take care...Michael is excellent at what he does, by far made the biggest process of my life the easiest process. I lucked out by getting Michael the day I called Rocket Mortgage, he assured me he would take care of me and my loan process and he held to his word throughout the process. His knowledge and abilities To find me the best loan that suited my needs was nothing but perfect. He answered repeated questions after hours, he reached out and checked on me throughout the process to ensure I understood and was receiving things in a timely manner. I couldn’t have asked for a better person to work with while buying a home. I would highly recommend Michael and Rocket Mortgage to anyone needing a hassle free process. I greatly appreciate this, Michael and Rocket Mortgage made this process seamless and painlesswhen I thought this was going to be a nightmare. Thanks gain!!"

Mike Ewolski
Mike Ewolski

Mike Ewolski

Rocket Mortgage Sales
76 Reviews
Johnny Mo

"I can’t say enough good things about Mike Ewolski! From the very beginning, he was dedicated, patient, and incredibly persistent in helping me get my HELOC approved. Mike truly went above and beyond —...I can’t say enough good things about Mike Ewolski! From the very beginning, he was dedicated, patient, and incredibly persistent in helping me get my HELOC approved. Mike truly went above and beyond — he exhausted every option possible to make it happen and never once gave up, even when things got complicated. What really stood out was his professionalism and patience. He always took the time to explain things clearly and kept me informed every step of the way. You can tell he genuinely cares about his clients and takes pride in what he does. Thanks to Mike’s hard work and determination, everything came together perfectly. He made what could’ve been a stressful process feel smooth and manageable. I’m beyond grateful for his help and would recommend him to anyone looking for a loan specialist who truly puts their clients first. If I could give more than 5 stars, I would!"

Hass Hammoud
Hass Hammoud

Hass Hammoud

Rocket Mortgage Sales
76 Reviews
Arlene Thomas

"Hass was very helpful to my husband and I throughout the entire process. There were times when we had doubts about refinancing. Hass held our hands (so to speak) and explained in detail and helped us ...Hass was very helpful to my husband and I throughout the entire process. There were times when we had doubts about refinancing. Hass held our hands (so to speak) and explained in detail and helped us through our doubts up to CLOSING. Even during our CLOSING, we had questions about certain things that the Closer couldn't help us with. We called Hass and left a message to please call us back. Within 3 minutes or so, he called us back and again held our hands and ease our minds of doubts we had before signing the last CLOSING document. He was super! Thank you Hass. AV and Arlene!"

Shane Kelly
Shane Kelly

Shane Kelly

Rocket Mortgage Sales
76 Reviews
Kaley Beckett

"There is a lot that can be said about Shane Kelly. When my husband and I were looking into buying a home we had no idea where to start. My uncle suggested Rocket Mortgage and gave us the number, so ...There is a lot that can be said about Shane Kelly. When my husband and I were looking into buying a home we had no idea where to start. My uncle suggested Rocket Mortgage and gave us the number, so that's who we called. The representative we were connected to was Shane Kelly. We had worried about not being prepared prior to contacting Shane but soon came to the realization that all it took was that one call to the right person. Shane walked us through every step. My husband and I were both in the military and we would not be surprised if Shane had spent time in the military as well. His actions made it clear from day one that he did not see what he did as a job but a mission. He made it his personal mission to help us achieve one of the biggest parts of the American Dream...buying our own home. Shane was dedicated and had a level of sheer determination when it came to helping us secure the home we wanted. Shane went out of his way, even working on his own time to make this home a reality for us. There really is not enough words to express Shane Kelly. My husband and I would never recommend anyone but Shane, he's not your average home loan representative. He is outstanding in his line of work and an assets to the Rocket Mortgage Company. Shane, We cannot thank you enough for your hard work and the time you put into making one of our dreams into our reality! -The Beckett Family "

Victor Evans

"What can I say about Brittany Wilson? She was literally amazing every step of the way, wether it was helping me with increasing my loan approval or trying to hurry this short time limit for the home ...What can I say about Brittany Wilson? She was literally amazing every step of the way, wether it was helping me with increasing my loan approval or trying to hurry this short time limit for the home purchase. Brittany definitely works harder than the next person and definitely has passion for her job, ensuring I have everything I need to make this buying process as smooth as possible. Buying a home I thought was gonna be hard, tough , and stressful but having someone like Brittany in my corner definitely lifted a lot of weight off my shoulders. Always making sure we were on top of thing. Working as a team and making sure we got everything done that needed to be done. People like Brittany are the reason why my next home purchase in the future will be through Rocket Mortgage. I was very fortunate having someone like her in my corner and couldn’t thank her enough for everything that she did. Brittany rocks, she’s the best and was beyond satisfied with her commitment to helping me with my home purchase."

Courtney McAbee

"Samer was helpful and went above and beyond from day 1! He was very knowledgeable and informative throughout the entire refinance process. He made it simple, efficient, and quick! We were so impressed...Samer was helpful and went above and beyond from day 1! He was very knowledgeable and informative throughout the entire refinance process. He made it simple, efficient, and quick! We were so impressed with his customer service and recommended him immediately to some friends of ours looking to refinance. Thank you Samer !"