Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 72 of 360
Ryan Dowell
Ryan Dowell

Ryan Dowell
Rocket Mortgage Sales
63 Reviews
Dr. Shalane Lawrence

"I am absolutely delighted to write this review for Ryan because I am 100% satisfied with his work! The quality, excellence, dedication, and thoroughness he demonstrated were outstanding. Ryan treated ...I am absolutely delighted to write this review for Ryan because I am 100% satisfied with his work! The quality, excellence, dedication, and thoroughness he demonstrated were outstanding. Ryan treated my husband and me with exceptional care and professionalism throughout our home purchase process. He was always reachable, honest, and committed to guiding us every step of the way. Ryan truly stands out; a genuine superstar! I sincerely hope his manager recognizes his outstanding service because he definitely deserves a promotion. From the bottom of our hearts, we thank you, Ryan. I will gladly recommend you without reservation to anyone seeking excellence and integrity."

Scott Gwin
Scott Gwin

Scott Gwin
Rocket Mortgage Sales
63 Reviews
Tina Molander

"Scott Gwin is a very knowledgeable real estate finance professional. He provides clear, concise information. His response time to phone or email requests/questions is normally same day. I have ...Scott Gwin is a very knowledgeable real estate finance professional. He provides clear, concise information. His response time to phone or email requests/questions is normally same day. I have confidence in Scott and his abilities. To provide background on how I make this judgement regarding Scott, I have decades of experience working with commercial real estate people, from prior jobs I've held, as well as years of working with real estate financial advisers and servicing agents for personal family real estate holdings. I have 25 years of professional financial and audit experience and expect people to know their industry and be able to provide answers and service without stumbling. You can have 100% confidence in Scott; he is outstanding in his work ethic and knowledge of the industry."

Justin Miller
Justin Miller

Justin Miller
Rocket Mortgage Sales
63 Reviews
Hector Mendez

"Justin was the only reason we stayed with Rocket Mortgage. He made the initial steps of getting pre approved, securing a loan, and working through red-tape so very stress free. He remained in ...Justin was the only reason we stayed with Rocket Mortgage. He made the initial steps of getting pre approved, securing a loan, and working through red-tape so very stress free. He remained in contact for over 6mo and made many changes minutes after we asked. He was very responsive, organized and always available. When we rcvd an better loan quote (4K less OOP) from a bank we work with we decided to stay with Rocket Mortgage because of all the work Justin did for us. We felt we owed it to him to stay with Rocket Mortgage and see it through. Once we left Justin to work with other loan/closing specialist, we dreaded the experience, but stayed true our commitment. I'm not certain if we'd use Rocket Mortgage again, but if we knew we could work with Justin again, we'd certainly have to give it strong consideration. The man was just great to work with."

Joe Podsiadly
Joe Podsiadly

Joe Podsiadly
Rocket Mortgage Sales
63 Reviews
Melinda Winther

"I have had a mortgage with Rocket Mortgage for several years and wanted to refinance my home. Joe was the perfect person to accomplish this easily. All the necessary changes were done on line - he ...I have had a mortgage with Rocket Mortgage for several years and wanted to refinance my home. Joe was the perfect person to accomplish this easily. All the necessary changes were done on line - he explained each step and I was pleased with the new loan. Now I have a lower interest rate over a shorter period of time while only slightly increasing my bi-monthly payments. The automatic payments were adjusted and all transactions went very smoothly. Joe was always available to answer questions throughout the process. I would certainly recommend him to anyone wishing to set up a mortgage or re-fi an existing one."

Chad Wilson
Chad Wilson

Chad Wilson
Rocket Mortgage Sales
63 Reviews
Sharon Kelso

"This is the second time I've used Rocket Mortgage but the first time using Chad Wilson, The reason I came back to Rocket Mortgage was to save the money but the reason Id return in the future would be ...This is the second time I've used Rocket Mortgage but the first time using Chad Wilson, The reason I came back to Rocket Mortgage was to save the money but the reason Id return in the future would be because of Chad and the money lol!! Customer service has always been important to me but over the last 14 yrs of struggling, to get help, from people I thought were my friends, after breaking my neck, customer service is now a necessity! Chad, went above and beyond what I expected making the processes so much easier and faster then I thought. I live in constant pain yet he made it fairly pain free. "

Justin Brink
Justin Brink

Justin Brink
Rocket Mortgage Sales
62 Reviews
Jay Anderson

"I recently had the pleasure of working with Justin and I cannot express enough my appreciation for the exceptional service and support provided throughout the process. From the very beginning, Justin ...I recently had the pleasure of working with Justin and I cannot express enough my appreciation for the exceptional service and support provided throughout the process. From the very beginning, Justin stood out with his wealth of knowledge and willingness to share helpful information. He took the time to explain every detail, ensuring I understood each step and making what could have been an overwhelming experience manageable and clear. His expertise and ability to break down complex financial terms into easily understandable concepts were invaluable. What truly set Justin apart was his remarkable patience. There were moments when I felt overwhelmed and unsure, but he consistently remained calm and reassuring. He patiently addressed all my concerns, no matter how many questions I had or how often I needed clarification. His unwavering support provided me with the confidence I needed to move forward. Really wouldn’t have wanted to go through this process with anyone else."

Cole Hanson
Cole Hanson

Cole Hanson
Rocket Mortgage Sales
62 Reviews
Robin Cole

"I went on line to find a mortgage company since I was having issues with the current company with a assumption request. Within 5 minutes I had a person calling me. I had been with the other company ...I went on line to find a mortgage company since I was having issues with the current company with a assumption request. Within 5 minutes I had a person calling me. I had been with the other company 20 years and hadn't spoke to anyone. It was Cole, he was very informative and concerned with my situation. He talked to me about options and offered a best solution. I am forever grateful for his help and ease of processes. I had been dealing with the now old company for over a month and was going no where and with Cole guiding the way closed within a few weeks. Will recommend to anyone that I know needing a mortgage."

Jesse Heath
Jesse Heath

Jesse Heath
Rocket Mortgage Sales
62 Reviews
Michael Mesaros

"Jesse is a go getter. In the beginning I was going with another lender because Rocket Mortgage wasn’t working with me and I found a better deal somewhere else. Jesse called and talked to me like a ...Jesse is a go getter. In the beginning I was going with another lender because Rocket Mortgage wasn’t working with me and I found a better deal somewhere else. Jesse called and talked to me like a friend and not a client. I still told him I was going with the other lender and he said yeah no worries just making sure Elvis working out for you. I told him yes and moved on. He called me multiple times checking in even on weekends, something in the back of my head said “ this is what I want from a lender!” I sent him an email, said this is what I’m getting from the other lender, make me want to work with you. To my surprise he came back with a better offer and I said sold. Get the ball rolling and he did. We closed quickly and in the back of my head I said, nearly two months trying to get money from the other lender, and he got me closed in a third of the time. Jesse is an all star, if more people were like him, the world would be more efficient."

Shawn Jones
Shawn Jones

Shawn Jones
Rocket Mortgage Sales
62 Reviews
Gerry Werhan

"We reached out to Rocket during the last week of January to inquire about obtaining a HELOC. Shawn engaged with us immediately and we completed the application on February 5. We closed on our line of ...We reached out to Rocket during the last week of January to inquire about obtaining a HELOC. Shawn engaged with us immediately and we completed the application on February 5. We closed on our line of credit on FEBRUARY 24!! He and his colleagues and vendors moved swiftly, courteously and knowledgeably to get our application approved and the appraisal of our property completed in 19 days. We were kept in the loop by phone, email and website account page updates every step of the way with timely and professional communications. Rocket has its "ship" together systems-wise, and most importantly, PEOPLE-WISE! Many were involved, but Shawn was the mover and shaker, and a complete pleasure to work with. We are grateful!"

Marty Komertz
Marty Komertz

Marty Komertz
Rocket Mortgage Sales
62 Reviews
Donna Lind

"When I first heard of Rocket Mortgage/Rocket Mortgage I was extremely skeptical. Then when I spoke to Marty I was so impressed with his kindness, knowledge and kindness. Whenever I had a question I...When I first heard of Rocket Mortgage/Rocket Mortgage I was extremely skeptical. Then when I spoke to Marty I was so impressed with his kindness, knowledge and kindness. Whenever I had a question I was able to text him or call him and always got reassuring answers from him. I wasn't expecting this kind of amazing customer service at all! Working with Marty has been a pleasure, he always advised me what was next on the "To Do" list and answered all my questions (as many times as I asked over and over)! I highly recommend working with Marty! He's one of those "great finds" - I've never received such top-notch professional customer service and I am so fortunate to have had the opportunity to work with him, he genuinely cares about what he does and it's clear that he is great at his job! Thanks for everything Marty, you made this process worthwhile (even when I had my doubts!"