Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 73 of 360
Chris Redmond
Chris Redmond

Chris Redmond
Rocket Mortgage Sales
62 Reviews
Anna Miller

"Chris was EXCELLENT! Before moving through any steps, I was able to get questions answered. He explained everything and if it was something that I still have concerned on, he covered it in more ...Chris was EXCELLENT! Before moving through any steps, I was able to get questions answered. He explained everything and if it was something that I still have concerned on, he covered it in more detail. He kept in contact with me throughout the whole process and was available to answer any questions. He even helped me with anything else that may have been going on throughout the process. His response back to emails and phone calls/voice messages were amazing. I would go through him again and recommend him to everyone. He was professional, but also laid back at the same time. I felt calm even when I wasn't. We both made a Jeopardy joke at times which was awesome! Chris you deserve more than 5 stars, hands down! Thank you once again! "

Jeffrey Rodriguez
Jeffrey Rodriguez

Jeffrey Rodriguez
Rocket Mortgage Sales
62 Reviews
Steve Davey Sr.

"My mortgage had been sold 4 times in the course of 10 years. Twice the previous company had to pay me money they were fined for overcharges. I was not a trusting person when it came to refinance to ...My mortgage had been sold 4 times in the course of 10 years. Twice the previous company had to pay me money they were fined for overcharges. I was not a trusting person when it came to refinance to begin with and believed my credit score would prove an obstacle as well, but then I talked with Jeff. After answering a couple of simple questions, he said he thought he could indeed help me. He walked me through the process telling me he would be totally honest throughout and if I felt uncomfortable or needed to ask any questions just do so. I had many and must admit still skeptical. I was thinking okay, any moment, as in the past, this guy was going to come back and tell me sorry he was wrong. Jeff was calm and reassuring. Jeff is an amazing man He got me the loan, saved me a ton of money, gave me piece of mind, and some much needed breathing room. I don't know how I can ever thank him enough!"

Chris Smith
Chris Smith

Chris Smith
Rocket Mortgage Sales
62 Reviews
Brett Ian

"If I could give 100 stars, I would not hesitate to do so, and then I would probably inquire if I could give Chris 1,000 more stars. Chris has been an outstanding partner through multiple missions with...If I could give 100 stars, I would not hesitate to do so, and then I would probably inquire if I could give Chris 1,000 more stars. Chris has been an outstanding partner through multiple missions with my mortgage. Chris initially helped me with the purchase of my new home, as well as the subsequent refinances. Chris made everything easy to understand, and he was always punctual with his responses. In addition, Chris gave answers to my questions that were supported by evidence and explanation (i.e. Is it worthwhile to refinance? Should I buy down points? Etc. Etc. Etc.). When anyone talks about home ownership and the mortgage process, they always talk about what a headache it was, and what I always tell them is TALK TO MY GUY CHRIS AT Rocket Mortgage!!!! The honesty, availability, and care Chris displayed 100% of the time, is the reason I consult with him and him only. You wont regret it."

Albert Vasquez
Albert Vasquez

Albert Vasquez
Rocket Mortgage Sales
62 Reviews
Kelly Maggs

"First please forgive my delay it is not a reflection on Albert. Todd and I were absolutely blow away at his level of customer service and attention to detail. It had been quite a while since we had ...First please forgive my delay it is not a reflection on Albert. Todd and I were absolutely blow away at his level of customer service and attention to detail. It had been quite a while since we had been in the mortgage world and our past experiences had not always been great. He was wonderful and made the experience so refreshing. We have been raving about him and Rocket mortgage to all our friends. We actually had a friend go through Rocket after our experience and they also had a wonderful experience. Albert is a ROCK STAR and he customer service is top notice."

Brian Clancy
Brian Clancy

Brian Clancy
Rocket Mortgage Sales
61 Reviews
Brian Webb

"I will admit, at first, the idea of working 100% solely online with something so sensitive (money/finance/loan) made us uncomfortable. We've only had experiences in person with our banks/mortgage ...I will admit, at first, the idea of working 100% solely online with something so sensitive (money/finance/loan) made us uncomfortable. We've only had experiences in person with our banks/mortgage centers, but on our initial inquiry into re-financing our home, Brian laid it all out for us and even answered questions honestly when we put him on the spot with our "how secure is this online thing" questions. We went ahead and decided to give it a try and I am so glad we did, as we were never disappointed. Working with Brian was by far the best experience we've had with the mortgage/loan industry. He was extremely professional and easy to work with. Our communications were handled in a timely fashion giving us all of the necessary information we needed throughout our entire process. The online portal that we accessed was always up-to-date with the most current information they were needing from us and/or we were needing from them. I tell everyone I know, "Hey, if you are ever in need of a mortgage, re-fi, home loan information, I have the perfect person you've gotta talk to". I will only use Brian for any future loans and seriously give him 10 stars!!!"

Ray Dean
Ray Dean

Ray Dean
Rocket Mortgage Sales
61 Reviews
Michelle Woodside

"Buying a house is stressful enough as it is..Mr. Ray Dean has certainly change my thought process on that. When my credit wasn't where it needed to be he literally held my hand and walked me through ...Buying a house is stressful enough as it is..Mr. Ray Dean has certainly change my thought process on that. When my credit wasn't where it needed to be he literally held my hand and walked me through to the person who could help me.. It is quite refreshing when someone calls you back the exact time they say they're going to and always answerd the phone when you call.. This is a rarity. With complete confidence I can honestly say that Ray Dean is an asset to Rocket Mortgage .. As a small business owner such as myself his work ethic inspires me to continue doing the right next right thing .. Rock on Ray Dean !"

Edmir Duka
Edmir Duka

Edmir Duka
Rocket Mortgage Sales
61 Reviews
Rodney Chester

"This loan process was very easy and comfortable for us. Edmir walked us through the initial steps and, even though we worked with other individuals, at different points in the process, Edmir ...This loan process was very easy and comfortable for us. Edmir walked us through the initial steps and, even though we worked with other individuals, at different points in the process, Edmir continued to check in with us, monitor our progress, offer support and encouragement. He was knowledgeable, forthright and honest to a fault. Without his involvement and continued interaction, we would not have felt so at ease with the general loan process. His demeanor helped to reduce any anxiety with the procedures of applying for this loan. Edmir continually provided support and great interaction throughout this process. He was an excellent representative of your company and a great individual with which to work!"

Greg Evans
Greg Evans

Greg Evans
Rocket Mortgage Sales
61 Reviews
Toya Smilin

"I had the pleasure of working with Greg. His customer service is top notch. I was considering 3 other mortgage lenders. I appreciated his honesty. He was always available day or night. He checked in ...I had the pleasure of working with Greg. His customer service is top notch. I was considering 3 other mortgage lenders. I appreciated his honesty. He was always available day or night. He checked in on me and when I was discouraged about losing a home or two, he cheered me up. I like the company so much based on Greg that I had my mom contact Rocket Mortgage about her refinance. They could not give her a better deal and told us that. I do like that they will service my loan the whole time. This company has the best reviews for years which I value; after working with Greg, I can definitely see why. I told him that no matter what the purchase price is, I wanted to stay in a certain range. Unlike the other lenders who told me it was not possible, he evaluated other loan options to fit what I wanted. He listened and proved that he had my best interests in mind. I could not ask for a better loan specialist. He is on the front line dealing with customers and because of him, I am moving forward with this company. Thanks Greg"

Joseph Fowler
Joseph Fowler

Joseph Fowler
Rocket Mortgage Sales
61 Reviews
Mark Beegle

"It's difficult to find the words to describe the gratitude I have for Joseph but I will try. From the very first phone call up to and including the present-day after I closed the loan he has always ...It's difficult to find the words to describe the gratitude I have for Joseph but I will try. From the very first phone call up to and including the present-day after I closed the loan he has always been responsive and willing to assist with finding a solution to my questions or concerns. I was honestly hesitant in going through the refinance process but Joseph made it bearable and less frustrating even when I was working with other members of the mortgage team Joe checked in with me to see if things were moving along smoothly which was a welcomed act knowing someone was looking out for my interests and I wasn't just thrown into the mortgage pipeline. I felt like a person and not just a number or source of revenue I can honestly say that Joseph is a man of the utmost integrity and has the intestinal fortitude to get things done effectively for his clients. He is truly a valuable asset to the Rocket Mortgage organization and has the experience and knowledge to rise to the highest positions within the company. Good employees are a company's greatest strength and having Joseph in their ranks makes Rocket a force to be reckoned with."

Seth Hill-Kennedy
Seth Hill-Kennedy

Seth Hill-Kennedy
Rocket Mortgage Sales
61 Reviews
Gloria Jones

"My experience with Rocket Mortgage began with Seth. What a wonderful introduction to the easy, quick and professional manner he exemplified in starting my loan and stuck with me throughout the entire...My experience with Rocket Mortgage began with Seth. What a wonderful introduction to the easy, quick and professional manner he exemplified in starting my loan and stuck with me throughout the entire process if I needed him. Each step of the way was handled by experienced representatives and the notices of documents required/due were easy to upload and speed up the process. I would highly recommend anyone, anticipating a loan to use Rocket Mortgage and learn first hand you are in capable hands. Thank you, Seth, for your knowledge and quick response to all my questions. Gloria Jones"