Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 75 of 397
Marty Komertz
Marty Komertz

Marty Komertz
Rocket Mortgage Sales
62 Reviews
Donna Lind

"When I first heard of Rocket Mortgage/Rocket Mortgage I was extremely skeptical. Then when I spoke to Marty I was so impressed with his kindness, knowledge and kindness. Whenever I had a question I...When I first heard of Rocket Mortgage/Rocket Mortgage I was extremely skeptical. Then when I spoke to Marty I was so impressed with his kindness, knowledge and kindness. Whenever I had a question I was able to text him or call him and always got reassuring answers from him. I wasn't expecting this kind of amazing customer service at all! Working with Marty has been a pleasure, he always advised me what was next on the "To Do" list and answered all my questions (as many times as I asked over and over)! I highly recommend working with Marty! He's one of those "great finds" - I've never received such top-notch professional customer service and I am so fortunate to have had the opportunity to work with him, he genuinely cares about what he does and it's clear that he is great at his job! Thanks for everything Marty, you made this process worthwhile (even when I had my doubts!"

Joe Podsiadly
Joe Podsiadly

Joe Podsiadly
Rocket Mortgage Sales
62 Reviews
Melinda Winther

"I have had a mortgage with Rocket Mortgage for several years and wanted to refinance my home. Joe was the perfect person to accomplish this easily. All the necessary changes were done on line - he ...I have had a mortgage with Rocket Mortgage for several years and wanted to refinance my home. Joe was the perfect person to accomplish this easily. All the necessary changes were done on line - he explained each step and I was pleased with the new loan. Now I have a lower interest rate over a shorter period of time while only slightly increasing my bi-monthly payments. The automatic payments were adjusted and all transactions went very smoothly. Joe was always available to answer questions throughout the process. I would certainly recommend him to anyone wishing to set up a mortgage or re-fi an existing one."

Chris Redmond
Chris Redmond

Chris Redmond
Rocket Mortgage Sales
62 Reviews
Anna Miller

"Chris was EXCELLENT! Before moving through any steps, I was able to get questions answered. He explained everything and if it was something that I still have concerned on, he covered it in more ...Chris was EXCELLENT! Before moving through any steps, I was able to get questions answered. He explained everything and if it was something that I still have concerned on, he covered it in more detail. He kept in contact with me throughout the whole process and was available to answer any questions. He even helped me with anything else that may have been going on throughout the process. His response back to emails and phone calls/voice messages were amazing. I would go through him again and recommend him to everyone. He was professional, but also laid back at the same time. I felt calm even when I wasn't. We both made a Jeopardy joke at times which was awesome! Chris you deserve more than 5 stars, hands down! Thank you once again! "

Stuart Russ
Stuart Russ

Stuart Russ
Rocket Mortgage Sales
62 Reviews
Tammy Trumbo

"I recently completed the mortgage loan process with Stuart at Rocket Mortgage and I couldn’t be more impressed with the exceptional level of service I received from start to finish. Stuart and team ...I recently completed the mortgage loan process with Stuart at Rocket Mortgage and I couldn’t be more impressed with the exceptional level of service I received from start to finish. Stuart and team demonstrated outstanding professionalism, transparency, and responsiveness from the initial consultation to the final closing. They took the time to thoroughly explain each step of the loan process, ensuring I understood all the terms and options available to me. Communication was prompt and clear — I always felt informed and supported. What really stood out was how smoothly everything was handled, even when unexpected issues arose. The team was proactive in finding solutions and kept the process moving efficiently. Their customer-first approach made what could have been a stressful experience feel seamless and even enjoyable. I highly recommend Rocket Mortgage to anyone looking for a mortgage lender that combines deep expertise with genuinely caring service. Thank you for helping me achieve this important milestone with such ease and confidence!"

Chris Smith
Chris Smith

Chris Smith
Rocket Mortgage Sales
62 Reviews
Brett Ian

"If I could give 100 stars, I would not hesitate to do so, and then I would probably inquire if I could give Chris 1,000 more stars. Chris has been an outstanding partner through multiple missions with...If I could give 100 stars, I would not hesitate to do so, and then I would probably inquire if I could give Chris 1,000 more stars. Chris has been an outstanding partner through multiple missions with my mortgage. Chris initially helped me with the purchase of my new home, as well as the subsequent refinances. Chris made everything easy to understand, and he was always punctual with his responses. In addition, Chris gave answers to my questions that were supported by evidence and explanation (i.e. Is it worthwhile to refinance? Should I buy down points? Etc. Etc. Etc.). When anyone talks about home ownership and the mortgage process, they always talk about what a headache it was, and what I always tell them is TALK TO MY GUY CHRIS AT Rocket Mortgage!!!! The honesty, availability, and care Chris displayed 100% of the time, is the reason I consult with him and him only. You wont regret it."

Albert Vasquez
Albert Vasquez

Albert Vasquez
Rocket Mortgage Sales
62 Reviews
Kelly Maggs

"First please forgive my delay it is not a reflection on Albert. Todd and I were absolutely blow away at his level of customer service and attention to detail. It had been quite a while since we had ...First please forgive my delay it is not a reflection on Albert. Todd and I were absolutely blow away at his level of customer service and attention to detail. It had been quite a while since we had been in the mortgage world and our past experiences had not always been great. He was wonderful and made the experience so refreshing. We have been raving about him and Rocket mortgage to all our friends. We actually had a friend go through Rocket after our experience and they also had a wonderful experience. Albert is a ROCK STAR and he customer service is top notice."

Mario Chiappelli
Mario Chiappelli

Mario Chiappelli
Rocket Mortgage Sales
61 Reviews
Lucian Beane

"Mario was so patient and very clear and transparent threw out the entire process. I don't believe that we could have ever found a better agent then Mario . To put up with us for over a month and all ...Mario was so patient and very clear and transparent threw out the entire process. I don't believe that we could have ever found a better agent then Mario . To put up with us for over a month and all the problems we had along the way he went above and beyond to make things happen the way we needed it to. The man knows is stuff . Thank you Mario , Rocket mortgage is lucky to have you"

Brian Clancy
Brian Clancy

Brian Clancy
Rocket Mortgage Sales
61 Reviews
Brian Webb

"I will admit, at first, the idea of working 100% solely online with something so sensitive (money/finance/loan) made us uncomfortable. We've only had experiences in person with our banks/mortgage ...I will admit, at first, the idea of working 100% solely online with something so sensitive (money/finance/loan) made us uncomfortable. We've only had experiences in person with our banks/mortgage centers, but on our initial inquiry into re-financing our home, Brian laid it all out for us and even answered questions honestly when we put him on the spot with our "how secure is this online thing" questions. We went ahead and decided to give it a try and I am so glad we did, as we were never disappointed. Working with Brian was by far the best experience we've had with the mortgage/loan industry. He was extremely professional and easy to work with. Our communications were handled in a timely fashion giving us all of the necessary information we needed throughout our entire process. The online portal that we accessed was always up-to-date with the most current information they were needing from us and/or we were needing from them. I tell everyone I know, "Hey, if you are ever in need of a mortgage, re-fi, home loan information, I have the perfect person you've gotta talk to". I will only use Brian for any future loans and seriously give him 10 stars!!!"

Edmir Duka
Edmir Duka

Edmir Duka
Rocket Mortgage Sales
61 Reviews
Rodney Chester

"This loan process was very easy and comfortable for us. Edmir walked us through the initial steps and, even though we worked with other individuals, at different points in the process, Edmir ...This loan process was very easy and comfortable for us. Edmir walked us through the initial steps and, even though we worked with other individuals, at different points in the process, Edmir continued to check in with us, monitor our progress, offer support and encouragement. He was knowledgeable, forthright and honest to a fault. Without his involvement and continued interaction, we would not have felt so at ease with the general loan process. His demeanor helped to reduce any anxiety with the procedures of applying for this loan. Edmir continually provided support and great interaction throughout this process. He was an excellent representative of your company and a great individual with which to work!"

Greg Evans
Greg Evans

Greg Evans
Rocket Mortgage Sales
61 Reviews
Toya Smilin

"I had the pleasure of working with Greg. His customer service is top notch. I was considering 3 other mortgage lenders. I appreciated his honesty. He was always available day or night. He checked in ...I had the pleasure of working with Greg. His customer service is top notch. I was considering 3 other mortgage lenders. I appreciated his honesty. He was always available day or night. He checked in on me and when I was discouraged about losing a home or two, he cheered me up. I like the company so much based on Greg that I had my mom contact Rocket Mortgage about her refinance. They could not give her a better deal and told us that. I do like that they will service my loan the whole time. This company has the best reviews for years which I value; after working with Greg, I can definitely see why. I told him that no matter what the purchase price is, I wanted to stay in a certain range. Unlike the other lenders who told me it was not possible, he evaluated other loan options to fit what I wanted. He listened and proved that he had my best interests in mind. I could not ask for a better loan specialist. He is on the front line dealing with customers and because of him, I am moving forward with this company. Thanks Greg"