Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 76 of 360
Ted Hurlbut

"Olivia has been fantastic working with us to purchase our lake home in Michigan. Like others have commented. She makes you feel like family and truly makes you feel like she has your best interest ...Olivia has been fantastic working with us to purchase our lake home in Michigan. Like others have commented. She makes you feel like family and truly makes you feel like she has your best interest at heart. This was a big life change experience for us so we were very hesitant to proceed with a second home. Olivia answered all our questions and was never pushy to close the deal. If it was not right for us, she was ok with that also. As big as Rocket Mortgage is, the customer service has been great each step along the way for the initial inquiry to closing. We sure feel like they truly want our business which brought us back to Rocket Mortgage after we refinanced our first home."

Johnie Zahka
Johnie Zahka

Johnie Zahka

Rocket Mortgage Sales
59 Reviews
Samantha Thomas

"Johnnie was the best we could ever ask for.we had a really complicated situation but he really helped us work through all the ins and outs of buying our first home. He was compassionate, ...Johnnie was the best we could ever ask for.we had a really complicated situation but he really helped us work through all the ins and outs of buying our first home. He was compassionate, knowledgeable, and empathetic to our situation and we felt he genuinely cared about me and our family.he always checked in with us to see how things were going and always kept us updated with the business side of things. We are very thankful we had such a wonderful representative working with us. If I've said it once I'll say it again, thank you Johnie for everything, you helped us take our dream of owning our first house to the reality of having our first home. We look forward to working with you again."

Josh Howard
Josh Howard

Josh Howard

Rocket Mortgage Sales
58 Reviews
Austin Brandstatter

"Every other customer service representative could learn a thing or two from Josh. I was a first time homebuyer but Josh helped me feel educated on every decision that was made providing me with help ...Every other customer service representative could learn a thing or two from Josh. I was a first time homebuyer but Josh helped me feel educated on every decision that was made providing me with help and knowledge. My experience with him was wonderful. Any question I needed answered was answered promptly. Getting ahold of him was always simple by either calling or emailing. I never felt out of touch and will absolutely deal with him again in the future for any of my future mortgage plans. 10/10"

David Kassab
David Kassab

David Kassab

Rocket Mortgage Sales
58 Reviews
David Valenti

"Hello, This is David Valenti and I want to share my overall experiences with Rocket Mortgage with the recent purchase of my home in Chandler, AZ. I worked with their Mortgage Specialist, David Toma ...Hello, This is David Valenti and I want to share my overall experiences with Rocket Mortgage with the recent purchase of my home in Chandler, AZ. I worked with their Mortgage Specialist, David Toma and right from the start he was not only very polite & professional BUT was very patient with me through all the details and processes… He took the time to explain everything and totally looked out for my best interest. With all of that I was not only able to lock a great rate but also with very affordable payments. David Toma listened to me and what my needs and overall objectives were with the purchase of my home. So a BIG thank you to David Toma! There were some others involved in the process including, Christina Cooper and Zaccarri Krasnov on the closing side of the process which they were also very polite and professional. So thank you to them both! Overall, I rate Q&L at 5+ Stars!! Thank you all for ALL that you do!! Sincerely, David Valenti, A Happy Q&L Customer in Chandler, AZ "

Fanayea Dejen-Crooks

"We’ve had the pleasure of working with Kristin for several years, and we truly can’t say enough good things about her. From the very beginning of our home-buying journey, she was a steady, ...We’ve had the pleasure of working with Kristin for several years, and we truly can’t say enough good things about her. From the very beginning of our home-buying journey, she was a steady, knowledgeable, and incredibly supportive presence. Kristin consistently went above and beyond—answering every question, anticipating our needs, and guiding us through each step with patience and care. What sets Kristin apart is not just her expertise, but her heart. She made what could have been a stressful process feel manageable and even enjoyable. By the time we found our home, we didn’t just feel like satisfied clients—we felt like we had gained a friend. We wholeheartedly recommend Kristin to anyone looking for a home loan expert who is not only exceptional at what she does but also genuinely cares about the people she helps."

Nathan Lowran
Nathan Lowran

Nathan Lowran

Rocket Mortgage Sales
58 Reviews
Alex Adair

"I actually ended up not going through Nathan, I regret it 100%. Nathan has the best communication skills from an MLO I have encountered. I was forced from family members to go through a local bank ...I actually ended up not going through Nathan, I regret it 100%. Nathan has the best communication skills from an MLO I have encountered. I was forced from family members to go through a local bank named 'Union Savings' in Ohio, they have been a complete nightmare. I have been waiting 2 months to close because the MLO does not know how to communicate what papers or documents he has needed to help close on my home! The short experience I had with Nathan involved him calling daily to check if I needed anything or if I had questions, even if I couldn't answer he would leave a short voicemail with information he needed or I needed. He responded to emails quickly and was very clear in his request. I regret not going through Nathan and recommend you jump on board due to his phenomenal customer service"

David Doyal

"Patrick has been a wonderful partner throughout the entire process. His enthusiasm and passion for ensuring that the client experience is excellent-plus is superlative. Patrick has helped me with ...Patrick has been a wonderful partner throughout the entire process. His enthusiasm and passion for ensuring that the client experience is excellent-plus is superlative. Patrick has helped me with everything, from showing me how to upload documents to how to use the e-sign and find my assets functions within the Rocket Mortgage platform. He has kept me informed through every step. Patrick is polite, energetic, sensitive to the fact that the borrower may be stressed at times and always able to make one feel as though one is the most important person he will speak to today. Certainly, Patrick is a rising star. Let him help you and you will not be disappointed. David, Atlanta, GA"

Aaron Nason
Aaron Nason

Aaron Nason

Rocket Mortgage Sales
58 Reviews
Dennis Ringvelski

"I had some hesitancy about dealing with such a large, national company and was going to take the advice of a real estate agent to do one of the local lenders where we were buying a home in Santa Fe, ...I had some hesitancy about dealing with such a large, national company and was going to take the advice of a real estate agent to do one of the local lenders where we were buying a home in Santa Fe, NM. But I decided to look into Rocket Mortgage and see what it was like. The agent I was directed to was Aaron Nasan because he was licensed for that area also. I was so pleasantly surprised with the very personal attention he gave me. We had not done a mortgage in many years and I was somewhat leery and definitely confused with the process. He completely put me at ease with his personal and quick responses to my many (often silly I now realize) questions. He continually checked with me even when he didn't have to. We established a good relationship very quickly and I even said to my wife that I think we could count him to be a friend under other circumstances. He is an asset to Rocket Mortgage and I have told people who questioned whether it was smart to go with a large corporation like Rocket Mortgage that I would recommend Rocket Mortgage 100% for a mortgage if they ever needed to apply for one. To sum up, do not lose him. He brings expertise and the personal touch to his clients"

George Rasmus
George Rasmus

George Rasmus

Rocket Mortgage Sales
58 Reviews
Josh Whitesell

"George was THE BEST. He fought HARD to get me an aggressive rate, beating or matching other lenders, and having a great rate coupled with Rocket's smooth and easy service, it was a no brainer to use ...George was THE BEST. He fought HARD to get me an aggressive rate, beating or matching other lenders, and having a great rate coupled with Rocket's smooth and easy service, it was a no brainer to use Rocket. We got the best of both worlds: great rate, and great customer service. George was very personable, friendly, honest, no BS and a straight shooter to deal with. He was transparent and just extremely pleasant to work with. Felt like working with a friend than a banker. When we sold our house and moved to a new state, we wanted to use George again, but he wasn't licensed in our new state as we moved to a totally different region of the country. We're house shopping in our new state, and we wish we could have George again! I would 100% recommend George, just go straight to him. If you aren't feeling it with your current agent, give George a try. He was the best, hands down, 10/10, and George is the reason we are coming back to Rocket for our next mortgage. Thank you George!!"

Paul Sarrach
Paul Sarrach

Paul Sarrach

Rocket Mortgage Sales
58 Reviews
Halle Wangler

"I joined Paul's team, The Symphony, two months into my time in The Foundation and honestly feel so blessed that I was on his team. Not only does he exuberate the Rocket Mortgage culture, but he also ...I joined Paul's team, The Symphony, two months into my time in The Foundation and honestly feel so blessed that I was on his team. Not only does he exuberate the Rocket Mortgage culture, but he also demands the highest level of excellence, execution, and accountability from his team. Paul went above and beyond to ensure that my fellow teammates and I were as prepared as we possibly could be come graduation day. He did this by constantly holding "sales clinics" during lunch and after our team huddles to rep out the CCP and discuss the Rocket Mortgage products and programs. On a daily basis, Paul assigned action items centered around sharpening our sales skills and learning the technology (AMP) that we would be using on the banking floor. In addition to this, Paul was a huge supporter of culture and innovation and helped a fellow teammate and myself create a weekly video series, "Cooper's Culture" that has spread Foundation wide and will continue into New Development. I am beyond grateful to have had Paul as a leader and a mentor and just know that he will positively impact the lives of so many more."