Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 78 of 398
Patrick Geary

"We used Rocket Mortgage to get a pre-approval for our home search. We had sold our previous home and paid off the mortgage (with Rocket, also) and wanted to be prepared if/when we found the right ...We used Rocket Mortgage to get a pre-approval for our home search. We had sold our previous home and paid off the mortgage (with Rocket, also) and wanted to be prepared if/when we found the right home. Steven called and texted every week to check in our process, each time asking if we needed any assistance. He even provided his cell phone number in case we had a closing scheduled on his day off or a weekend. We found a home that we loved that we could purchase for cash and did not need the financing; Steven was so gracious in his congratulations to us--even though he/Rocket were not making a penny on us! I truly appreciate his support through the entire process. We definitely felt taken care of and I highly recommend him!"

Callie Fountain

"A few months back, when I first reached out to Rocket Mortgage, I was incredibly fortunate to connect with Elizabeth as my initial point of contact. From the very beginning, I was genuinely impressed ...A few months back, when I first reached out to Rocket Mortgage, I was incredibly fortunate to connect with Elizabeth as my initial point of contact. From the very beginning, I was genuinely impressed by her extensive knowledge and incredible enthusiasm to help me explore refinancing options. Unfortunately, due to my own circumstances at the time, I wasn't able to proceed, but Elizabeth was so understanding and assured me I could reach out anytime I was ready again. When that time finally came, I contacted her, and she was on it immediately, making me feel truly invested in and supported! Thanks to her dedication and genuine effort, my child and I are now living with a newfound sense of ease and comfort. It might sound a bit silly to say about someone I've never met in person, but I honestly feel like Elizabeth made a profound and positive difference for my family. I wholeheartedly recommend working with her – and anyone she suggests – because she consistently provides honest, direct advice and will undoubtedly guide you in the right direction. Thank you so much, Elizabeth!"

Amanda Huntley

"⭐️⭐️⭐️⭐️⭐️ 10/10 We cannot say enough good things about Brian Tarasiewicz from Rocket Mortgage. After starting the mortgage process with another loan company, we were left completely confused, ...⭐️⭐️⭐️⭐️⭐️ 10/10 We cannot say enough good things about Brian Tarasiewicz from Rocket Mortgage. After starting the mortgage process with another loan company, we were left completely confused, frustrated, and discouraged. That company took over two weeks just trying to verify my employment and salary, and we still felt like we were getting nowhere. Enter Brian — and everything changed. From our very first conversation, Brian was calm, kind, and incredibly patient. He walked us through the entire process, sometimes more than once, and made sure we understood everything along the way. What the previous lender couldn’t do in two weeks, Brian got done in a single day. He had us in underwriting within 24 hours and helped us regain confidence in a process that had felt impossible before. But beyond just being efficient, Brian became someone we truly trusted. He was always available to answer questions, offer advice, and guide us every step of the way. By the end of the process, he wasn’t just the person who helped us get a loan — he became a trusted advisor and friend. If you want someone who’s not only sharp and efficient, but also genuinely cares about helping you succeed, Brian is your guy. We’re forever grateful for everything he did to get us into our home."

Jose Zermeno
Jose Zermeno

Jose Zermeno

Rocket Mortgage Sales
61 Reviews
Matthew Montoya

"Well, where to begin. Jose Zermeno was an absolute rock star! Jose made me and my wife both feel very comfortable and confident about buying a home. Jose Was very patient and always let us know that ...Well, where to begin. Jose Zermeno was an absolute rock star! Jose made me and my wife both feel very comfortable and confident about buying a home. Jose Was very patient and always let us know that he had all the time that we needed To be sure we had all of our questions answered, and if he didn’t have the answer at the moment, he was sure enough to make sure he got it. Prime example of an individual who will go above and beyond for you and your family. Buying a home can be very scary for new time buyers but Jose is very good at what he does and made us feel extremely comfortable. I am very thankful to have Jose Zermeno as our loan officer Because I wouldn’t Want any other way. If you’re looking into buying a home, but not quite sure where to start I highly, highly recommend you reach out to Rocket Mortgage and request Jose Zermeno. Thank you so much for everything you have done for me and my family."

Robert Rob

"Richard was great to work with. He was very responsive and diligent. Our home purchase process was somewhat challenging as we are in a hot seller's market with lots of competition and very few ...Richard was great to work with. He was very responsive and diligent. Our home purchase process was somewhat challenging as we are in a hot seller's market with lots of competition and very few selections. Richard was very patient and followed through with our many requests to make sure we had what we needed in order to present the best offer and counteroffers to sellers on a timely basis. We were also pleasantly surprised when he got us a rate that was better than expected. He made our home buying and finance experience as easy and as uneventful as possible. We're very pleased with his service and would recommend Richard to my friends and family."

Lucian Beane

"Mario was so patient and very clear and transparent threw out the entire process. I don't believe that we could have ever found a better agent then Mario . To put up with us for over a month and all ...Mario was so patient and very clear and transparent threw out the entire process. I don't believe that we could have ever found a better agent then Mario . To put up with us for over a month and all the problems we had along the way he went above and beyond to make things happen the way we needed it to. The man knows is stuff . Thank you Mario , Rocket mortgage is lucky to have you"

Alex Dixon
Alex Dixon

Alex Dixon

Rocket Mortgage Sales
60 Reviews
Donna Ann

"I told Alex I was going to give him the best review because of how he helped me. I was told that there was an issue and I could not get approved in that moment. Alex had actually called me the day ...I told Alex I was going to give him the best review because of how he helped me. I was told that there was an issue and I could not get approved in that moment. Alex had actually called me the day after I had found out, I explained my frustration and how I disagreed with the decision and Alex said he was going to look into it. Not only did Alex look into it but he found that I was right, Alex took over and I was approved and had my refinance in lightening speed. I am so grateful that Alex had called me that day and took over, I was hopeless when he called that day and I feel that Alex went above and beyond for me. Alex was in constant contact, explaining everything to me as we went along, and Alex moved everything along quickly. Alex is a definite asset to Rocket Mortgage and the people that Rocket Mortgage serves. I am very grateful to Alex and I will recommend Rocket Mortgage to my friends and family because of how Alex handled everything."

Nicole Dublo
Nicole Dublo

Nicole Dublo

Rocket Mortgage Sales
60 Reviews
Neal Richter

"I was sitting at my computer just surfing around and I saw an an ad for Rocket Mortgage. I clicked on it and started filling in my information just to see if I would benefit by refinancing. Half way ...I was sitting at my computer just surfing around and I saw an an ad for Rocket Mortgage. I clicked on it and started filling in my information just to see if I would benefit by refinancing. Half way through, I decided not to do it. I got off the site and about 30 seconds later, my phone rang. It was a gentleman from Rocket Mortgage (I had put my phone number in). He transferred me to a young lady by the name of Nicole. I explained to her that I had just refinanced about a year ago, and I wasn't really looking to do it again, and I didn't want to waster her time. She was very pleasant and told me it would be no bother for her to take a look if I wanted. So I said, okay -- let's do it. Long story short, this young lady was fabulous. She had the patience of a saint, and she was extremely knowledgeable. In a matter of a few minutes she explained to me something about my previous refinance that I had forgotten, which was costing me more money than I realized. I was hooked. She then spent time going over what she could do for me to save money by refinancing with Rocket Mortgage and still get the fixed rate I wanted! So -- needless to say, I am now set to close on a refinance with Rocket Mortgage tomorrow! I am very happy with everything that Nicole did for me. She is a "10" as far as lending institutions go, and I have dealt with many of them in my lifetime. She assured me that if I ever have any problems, don't call anyone else but her, that she will handle them for us! I mean, how good is that? dealing with one person makes it so much easier!! I am soooooo glad that I refinanced with Rocket Mortgage, and even more glad I "met" Nicole. If you are looking to refinance or get a loan, Nicole is the person you need to talk with! I simply cannot say in words how wonderful she is to deal with! Thank you Nicole from the bottom of my heart for everything you did, and your wonderful personality!! I haven't dealt with anyone in the business world in a long time who made me feel as important as you did. Your genuine concern for my wife and me was so refreshing! We both thank you and wish you the very best in your future endeavors! --- Neal Richter"

Eman Essa
Eman Essa

Eman Essa

Rocket Mortgage Sales
60 Reviews
Cherie Wolter

"-I can't say enough good about Eman! Working in customer service most of my life, I know how important it is to give and receive quality, caring and informative service. Eman was so pleasant from ...-I can't say enough good about Eman! Working in customer service most of my life, I know how important it is to give and receive quality, caring and informative service. Eman was so pleasant from the beginning. She made me feel comfortable and put me at ease regarding this huge process. She was patient, kind and understanding. She was also very informative and answered all my questions. It is because of this service that we are processing our refinance thru Rocket Mortgage and will recommend Eman and Rocket Mortgage to our friends. Thank you Cherie Wolter "

Jacob Rutila
Jacob Rutila

Jacob Rutila

Rocket Mortgage Sales
60 Reviews
Mark Roach

"Jacob did a fantastic job. He always checked in with me and kept me up to date. He even contacted the realtor to move them along. I financed, and refinanced 7 times. This experience with Jacob ...Jacob did a fantastic job. He always checked in with me and kept me up to date. He even contacted the realtor to move them along. I financed, and refinanced 7 times. This experience with Jacob was infinitely Better than all others, No Comparison. My Closing agent thanked me for using Rocket Mortgage it made her Job so much easier. Thank you for taking such good care of me and reducing my stress to almost none. I felt completely confident in Jacob and trusted that he would make me a priority and the end result was perfect. I am fan of Rocket Mortgage and the people I have worked with a Rocket Mortgage. You are a fantastic company with amazing hard working Team members. Thank you so very much. Mark Roach Virginia"