Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Team Members

Page 79 of 398
Albert Vasquez
Albert Vasquez

Albert Vasquez
Rocket Mortgage Sales
60 Reviews
Kelly Maggs

"First please forgive my delay it is not a reflection on Albert. Todd and I were absolutely blow away at his level of customer service and attention to detail. It had been quite a while since we had ...First please forgive my delay it is not a reflection on Albert. Todd and I were absolutely blow away at his level of customer service and attention to detail. It had been quite a while since we had been in the mortgage world and our past experiences had not always been great. He was wonderful and made the experience so refreshing. We have been raving about him and Rocket mortgage to all our friends. We actually had a friend go through Rocket after our experience and they also had a wonderful experience. Albert is a ROCK STAR and he customer service is top notice."

Carly Baetens
Carly Baetens

Carly Baetens
Rocket Mortgage Sales
59 Reviews
John Reed

"Carly was Great. I always ask the person to assume a +/- 720 credit score prior to running any check - including a "Soft Hit." She didn't have any problem with that, and we went through the numbers. I...Carly was Great. I always ask the person to assume a +/- 720 credit score prior to running any check - including a "Soft Hit." She didn't have any problem with that, and we went through the numbers. I felt no pressure, she was knowledgeable - quick with response, and I was able to make an informed decision. I agreed to allowing the credit soft hit, and we went through it again. She may have spent more time with me on the phone (1hr-40min), but it was all good with her. I cannot recall, but she must have ran the numbers around 6 times with different scenarios, and I felt no pressure during our conversation. You could tell that she just wanted to help. Carly played a big part, and we ended up refinancing through Rocket. Our Final Closing was today - 28 days after my first talk with her. Fully Recommend !!! Thx"

Raheem Brooks
Raheem Brooks

Raheem Brooks
Rocket Mortgage Sales
59 Reviews
Mary Stokley

"Raheem was an absolute pleasure to work with! He was very knowledgeable and assisted me quickly if I had a question or concern. He was very understanding and patient when I had an unexpected issue ...Raheem was an absolute pleasure to work with! He was very knowledgeable and assisted me quickly if I had a question or concern. He was very understanding and patient when I had an unexpected issue arise after my appraisal report. I couldn’t have asked for anyone who would have been more supportive and understanding. If you are planning to purchase a home or refinance your existing mortgage, Rocket Mortgage and Raheem will be an excellent resource!! I just want to add a final Thank You Raheem! I really appreciate you!!"

Brandon Chapdelaine
Brandon Chapdelaine

Brandon Chapdelaine
Rocket Mortgage Sales
59 Reviews
Maria Benitez

"My husband and I have always used a local loan officer for our mortgages but when we spoke to Brandon Chapdelaine and he told us he could get us a lower interest rate, we decided to explore the idea. ...My husband and I have always used a local loan officer for our mortgages but when we spoke to Brandon Chapdelaine and he told us he could get us a lower interest rate, we decided to explore the idea. Our local loan officer tried to scare us telling us that Rocket Mortgage would initially offer one rate but then would change it on us after we were committed. We discussed our concerns with Brandon and told him how we've never done business online and we were scared. Brandon assured us that he would deliver on his interest rate and all the other incentives. My husband and I decided to go ahead with Brandon. We are so glad we did! The process from start to finish was so easy. Brandon delivered on everything he said and through it all he was extremely professional, patient with us and knowledgeable. I will never use a local laon officer again. Thank you Brandon, we appreciate all you did for us. God Bless, Roman & Maria Benitez "

Brian Clancy
Brian Clancy

Brian Clancy
Rocket Mortgage Sales
59 Reviews
Brian Webb

"I will admit, at first, the idea of working 100% solely online with something so sensitive (money/finance/loan) made us uncomfortable. We've only had experiences in person with our banks/mortgage ...I will admit, at first, the idea of working 100% solely online with something so sensitive (money/finance/loan) made us uncomfortable. We've only had experiences in person with our banks/mortgage centers, but on our initial inquiry into re-financing our home, Brian laid it all out for us and even answered questions honestly when we put him on the spot with our "how secure is this online thing" questions. We went ahead and decided to give it a try and I am so glad we did, as we were never disappointed. Working with Brian was by far the best experience we've had with the mortgage/loan industry. He was extremely professional and easy to work with. Our communications were handled in a timely fashion giving us all of the necessary information we needed throughout our entire process. The online portal that we accessed was always up-to-date with the most current information they were needing from us and/or we were needing from them. I tell everyone I know, "Hey, if you are ever in need of a mortgage, re-fi, home loan information, I have the perfect person you've gotta talk to". I will only use Brian for any future loans and seriously give him 10 stars!!!"

Al Dbouk
Al Dbouk

Al Dbouk
Rocket Mortgage Sales
59 Reviews
Jenny Hicks

"Al has been a very wonderful person to work with. From the beginning of the process has remained honest, responsive, and calm. We weren’t going to refinance initially but Al worked very hard to find...Al has been a very wonderful person to work with. From the beginning of the process has remained honest, responsive, and calm. We weren’t going to refinance initially but Al worked very hard to find us some product which would work with our situation and that is mostly because he took the time to learn about what our needs are. I highly recommend Al if you are looking to refinance."

Ray Dean
Ray Dean

Ray Dean
Rocket Mortgage Sales
59 Reviews
Michelle Woodside

"Buying a house is stressful enough as it is..Mr. Ray Dean has certainly change my thought process on that. When my credit wasn't where it needed to be he literally held my hand and walked me through ...Buying a house is stressful enough as it is..Mr. Ray Dean has certainly change my thought process on that. When my credit wasn't where it needed to be he literally held my hand and walked me through to the person who could help me.. It is quite refreshing when someone calls you back the exact time they say they're going to and always answerd the phone when you call.. This is a rarity. With complete confidence I can honestly say that Ray Dean is an asset to Rocket Mortgage .. As a small business owner such as myself his work ethic inspires me to continue doing the right next right thing .. Rock on Ray Dean !"

Anthony Leonetti
Anthony Leonetti

Anthony Leonetti
Rocket Mortgage Sales
59 Reviews
Denise Daley

"Anthony is a very excellent communicator who cuts to the chase with concise, personable, realistic Mortgage REFI steps & tailored financial goals for the consumer! The necessary downloads for the ...Anthony is a very excellent communicator who cuts to the chase with concise, personable, realistic Mortgage REFI steps & tailored financial goals for the consumer! The necessary downloads for the client to submit via Rocket Rocket Mortgage is supported by the friendliest, patient & thorough Professional: ANTHONY ⭐️⭐️⭐️⭐️⭐️"

Carl Mack
Carl Mack

Carl Mack
Rocket Mortgage Sales
59 Reviews
Matt Hurley

"Carl simply told me to call him last as he is part of the VIP team at Rocket Mortgage. Once I was locked into a rate from my real estate agents recommended lender I followed up with Carl as suggested....Carl simply told me to call him last as he is part of the VIP team at Rocket Mortgage. Once I was locked into a rate from my real estate agents recommended lender I followed up with Carl as suggested. Unfortunately, Carl was not able to beat my current rate however, I was touched by Carl's honesty and reassurance that I had gotten the best deal. That's VIP service in my opinion and I wish I could have given him my business. Maybe next time because Carl will be someone I call about future real estate investments for sure. Warmest Wishes Carl. Sincerely, M. Hurley"

Nathan Ziolko
Nathan Ziolko

Nathan Ziolko
Rocket Mortgage Sales
59 Reviews
Martin George

"Nathan Z. has been with us every step of the way during our loan process. My wife and I started out thinking we would sell our house. Nathan delivered everything we needed. When we decided not to sell...Nathan Z. has been with us every step of the way during our loan process. My wife and I started out thinking we would sell our house. Nathan delivered everything we needed. When we decided not to sell I guessed Nathan would be done with us. I couldn’t have been more wrong. When we told him we decided not to sell and would rather fix our home up. Nathan went back to work and delivered us the perfect refinance to stay where we are and make the updates we desired. Buying, selling or refinancing? I know no one who will work harder for you or get you better results than Nathan Ziolko."