Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Jason Verney

"Joseph is a phenomenal loan officer. I called on a Sunday evening and he answered the call, walked me through my options and set me up with the right financing I needed for my situation. And he kept...Joseph is a phenomenal loan officer. I called on a Sunday evening and he answered the call, walked me through my options and set me up with the right financing I needed for my situation. And he kept things light hearted and made the process easy. This is the second time I have gotten a loan through Rocket and each time the process has been easy and straight forward. Highly recommend."

Jane Rupard

"Stacey was very professional and knowledgeable about our needs. She told us what needed to be done and when it was, we were where we needed to be. She worked with our main advisor well as a team for ...Stacey was very professional and knowledgeable about our needs. She told us what needed to be done and when it was, we were where we needed to be. She worked with our main advisor well as a team for us."

Cameron Cookmeyer

"Sean was awesome! We were looking for a house for a year...we found 3 houses we liked in that time....2 of which we lost out on. Then we finally found the perfect house and our offer was accepted. ...Sean was awesome! We were looking for a house for a year...we found 3 houses we liked in that time....2 of which we lost out on. Then we finally found the perfect house and our offer was accepted. We were selling our current residence as well which was a nightmare. Because the lenders of the people purchasing our house didn't have their stuff together like Rocket Mortgage we almost lost the house we wanted. Sean made sure we didn't...he offered to call the seller, and contacted his realtor and when it came down to the wire "moved mountains" to make it happen. Every step of the way Rocket Mortgage was great and Sean was there for us. I'll never use another company. Thanks Sean!"

Scott Adams

"Peter was patient and calm when I first expressed disappointment that I had misunderstood what was being offered. Because of his patient and calm demeanor, I then asked him to explain what it ...Peter was patient and calm when I first expressed disappointment that I had misunderstood what was being offered. Because of his patient and calm demeanor, I then asked him to explain what it actually was that he did offer; and he did. After this, he was very efficient and helpful in talking me through the steps to make an application. He was very clear, and everything he told me proved to be correct. The service was very time efficient, much more so than I expected. We were very appreciative of Peter's help."

rylie karberg

"Buying our first home felt exciting, overwhelming, emotional, and honestly a little scary at times but having Jodie Winters by our side made all the difference. From the very beginning, Jodie was ...Buying our first home felt exciting, overwhelming, emotional, and honestly a little scary at times but having Jodie Winters by our side made all the difference. From the very beginning, Jodie was absolutely incredible. She was patient, knowledgeable, kind, and always willing to take the time to explain every step in a way that made us feel comfortable and confident. As first-time homebuyers, we had a lot of questions and a lot of nerves, but Jodie never made us feel like we were asking too much. She made what could have been a stressful process feel smooth, manageable, and even exciting. What stood out most was how genuinely caring and invested she was in helping our family. We never felt like “just another client.” She was responsive, reassuring, and consistently went above and beyond to make sure we understood our options and felt supported through every part of the process. You can tell she truly cares about the people she works with, and that meant so much to us during such a huge milestone in our lives.Because of Jodie, buying our first home became such a positive and memorable experience. We are so grateful for her guidance, her encouragement, and the way she helped turn something that felt intimidating into something so special. We truly could not have asked for a better person to help us through this journey. If you are looking for someone who is not only amazing at what she does, but also compassionate, trustworthy, and genuinely wonderful to work with, I cannot recommend Jodie Winters enough. She played such a huge part in helping us get into our first home, and we will always be thankful for everything she did for us."

Yeva Evin

"When we applied for the RocketMortgage.com loan in July 2023, we were very fortunate to connect with Dallas! At the start Dallas gave us her full attention to understand what we needed and was able to...When we applied for the RocketMortgage.com loan in July 2023, we were very fortunate to connect with Dallas! At the start Dallas gave us her full attention to understand what we needed and was able to get us the lowest possible interest rate pre-approved for maximum possible period locked-in interest rate even with unexpected circumstances of delayed closing process and etc. Dallas is very efficient at what she does. Once the required loan documents were uploaded, Dallas coordinated with underwriters and title company to close the mortgage loan for a final approval within a month. Now after one year, to convert our primary loan to investment property loan, she is helping us again and this time, we are confident she can close refinance within a month. We appreciate her so much! Thank you so much."

David Carlson

"Not much to say really, Isaiah was extremely professional and knowledgeable. Made the process as easy as can be. Only downside was the onslaught of other banks trying to get my business once Rocket ...Not much to say really, Isaiah was extremely professional and knowledgeable. Made the process as easy as can be. Only downside was the onslaught of other banks trying to get my business once Rocket did a hard credit check! Overall great experience with Isaiah and his team."

Marilyn Palmer

"AB was wonderful to work with to refinance my current mortgage and consolidate some high interest debt. This saved me money both short and long term. The entire process was was quick and easy and all ...AB was wonderful to work with to refinance my current mortgage and consolidate some high interest debt. This saved me money both short and long term. The entire process was was quick and easy and all my questions were thoroughly answered. Appreciate the team at Rocket Mortgage for always having my best interests."

Brad Bokoski

"Rafael is amazing! There was never a hesitation, always moving in a positive direction with the end goal always in focus - getting the home we wanted. There was never a delay, always a sense of ...Rafael is amazing! There was never a hesitation, always moving in a positive direction with the end goal always in focus - getting the home we wanted. There was never a delay, always a sense of urgency in moving forward - just like a rocket - fast, efficient and focused on the destination. Rafael is highly professional and at the same time very congenial. I enjoyed working with him and am recommending him and Rocket to friends and family."

Stacy Wilson

"It's been a while since we've bought a house, and we weren't sure where to turn for our lending needs. So we tried Rocket Mortgage, and our expectations were instantly met and then quickly exceeded. ...It's been a while since we've bought a house, and we weren't sure where to turn for our lending needs. So we tried Rocket Mortgage, and our expectations were instantly met and then quickly exceeded. Chris was amazing, start to finish. We never felt like we were asking a dumb question, as she always took the time to answer and explain things thoroughly. Her industry knowledge and expertise were very apparent as we navigated the many twists, turns and potholes in the process. And maybe most importantly. we never felt like we were just another transaction to her, but rather that she genuinely cared about our situation and helping us to meet our goals. It's that human element of asking how we're doing, encouraging us when there were setbacks, and cel ebrating with us when there were triumphs. At any time of day, Chris was constantly going above and beyond to ensure every little detail was being handled perfectly, and that there would be no surprises. She made this entire process more enjoyable than we could have ever imagined. We were certainly not the easiest buyers, with our own unique set of challenges and indecisiveness, but she solved for each and every obstacle with kindness and patience. We can confidently and happily now consider Chris both a friend and a lender for life."