Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 204 of 374
Janice Holland

"When Bradley noted that my Credit Rating had risen, he contacted me to offer me a way to save a substantial amount of money on my mortgage. He was able to help me close on a new loan that will save me...When Bradley noted that my Credit Rating had risen, he contacted me to offer me a way to save a substantial amount of money on my mortgage. He was able to help me close on a new loan that will save me thousands of dollars in less than a month. I would highly recommend him."

Carlynn Lampton

"Heather is fabulous! She was quick to response to all my emails, text, and phone, and answered every question timely. She went above and beyond anything I asked her to do, giving me the best options ...Heather is fabulous! She was quick to response to all my emails, text, and phone, and answered every question timely. She went above and beyond anything I asked her to do, giving me the best options for the sale of my house and the purchase of another one. I will always recommend her to anyone looking for professional service and support! I will invite her to my housewarming because she became my friend!!!"

Vinesh Kumar

"Justin simply put is a very professional individual and knows his stuff. Based on the first interaction he was able to determine the requirements to making the qualification and putting in an offer ...Justin simply put is a very professional individual and knows his stuff. Based on the first interaction he was able to determine the requirements to making the qualification and putting in an offer asap. Always available to answer the very many questions I had to help understand the financing side. Having all your questions answered just gets you comfortable once it all adds and makes the decision process much easier. He knows what is needed to make it happen, appreciate his personality and professionalism. Thank you, Justin!"

Wendy Parkinson

"Chase embodied all the qualities of an excellent home loan expert: knowledgeable about the loan and closing process, transparent about what she can deliver, and accountable. Chase’s dedication to ...Chase embodied all the qualities of an excellent home loan expert: knowledgeable about the loan and closing process, transparent about what she can deliver, and accountable. Chase’s dedication to creating the best home loan experience came through in her positive energy and attentiveness to my needs. I highly recommend using Rocket Mortgage – like Chase, everyone I came in touch with had these same qualities, along with a unquestionable passion for what they do."

Alvin Hunter

"Jordan was extremely helpful throughout the entire process. I called to keep you updated on the process. He asked about any concerns that I was having and was very personable. I would definitely ...Jordan was extremely helpful throughout the entire process. I called to keep you updated on the process. He asked about any concerns that I was having and was very personable. I would definitely call Jordan again for buying my next house and recommend Jordan to any of my friends."

cherish Rodriguez

"Where is the 10 star notification? Alyssa went above and beyond ensuring that my re-fi was processed correctly. Mine was not an easy task because of my own circumstances, but Alyssa was right there ...Where is the 10 star notification? Alyssa went above and beyond ensuring that my re-fi was processed correctly. Mine was not an easy task because of my own circumstances, but Alyssa was right there with me the entire time. When the THOUGHT popped into my head that this was too much trouble, she would call with an update or question. There were a couple of days during the process that she was unavailable, but she left me in excellent hands. Maybe the whole Rocket team is like this? All I know, is that Alyssa is a superstar at this and I would not hesitate to use her or refer anyone to her."

Patrick McHugh

"I've financed homes with Rocket Mortgage several times in the past 20 years and have always found them great to work with. When the rate recently dropped I spoke with Arif Caushaj about refinancing my...I've financed homes with Rocket Mortgage several times in the past 20 years and have always found them great to work with. When the rate recently dropped I spoke with Arif Caushaj about refinancing my mortgage. He explained how I could also take advantage of the increased equity in my home and eliminate several home improvement loans I'm paying off. It was the right time for me to do this and I began the application process. Arif was there from beginning to end made sure I was kept aware of how it was proceeding. Amazingly, I was able to close in a little over three weeks. I can't believe how quickly and painlessly this was accomplished. My sincere thanks to Arif for all his hard work to make this happen."

Norm VanNostrand

"The greatest compliment I can give Keira is that she always was there for us and was a woman of her word. If she said something was going to happen (email, phone call, paperwork, etc.) it happened and...The greatest compliment I can give Keira is that she always was there for us and was a woman of her word. If she said something was going to happen (email, phone call, paperwork, etc.) it happened and almost on or before the deadline. She represents Rocket Mortgage with integrity and has a work ethic that is second to none. Our first contact with Rocket Mortgage was to simply inquire about a loan and to see if Rocket Mortgage could help us. We had talked to 5 banks locally and without doing anything other than having a brief phone conversation with me, told me there would be no way they would make a loan or that it would be conditional on us selling our previous home. Keira and I talked for about 10 minutes she asked me to apply and see what could be done. After we went through the initial application and she told she would see what was available and call me back later that afternoon at a set time. She did just that and took the time to explain the type of loan, the process that Rocket Mortgage would follow and how to set up our Rocket Mortgage.com account so that we could file all the required paper work. I spent the better part of an hour on the phone with her and she answered every question and addressed every concern I had. It was like that every time we talked, if there was a need for a return phone call, she would say can I call about (insert time) and every time she called back usually before the time she told me. I would not hesitate to refer anyone to Keira and share my experiences with them. "

Justin Rubio

"I had the pleasure of working with Kevin Coker, a loan officer at Rocket Mortgage, and I can't say enough positive things about him. From the moment I started the process, Kevin's politeness and ...I had the pleasure of working with Kevin Coker, a loan officer at Rocket Mortgage, and I can't say enough positive things about him. From the moment I started the process, Kevin's politeness and patience stood out. He went above and beyond, promptly returning my calls and emails, a level of responsiveness I've rarely encountered in this industry. I've had experiences with other Rocket Mortgage bankers and other lenders but Kevin's professionalism and expertise truly set him apart. I wish he was licensed in every state. I would never use another person again. Kevin's dedication is evident in his ability to make even his associates seem like amateurs in comparison. In a time of high mortgage rates, Kevin managed to secure me a great deal, showcasing his skill in navigating challenging market conditions. What's more, he surprised me with a delightful goodie basket filled with my favorite snacks, a thoughtful gesture that truly set him apart. Rocket Mortgage would be wise to recognize Kevin's exceptional talents and consider compensating him even more generously for his work. His ability to handle clients with care and professionalism is truly remarkable. I'm thoroughly impressed and grateful for Kevin's assistance throughout the entire process."

Susan Begley

"Dana was amazing. She walked me through the process. With her help the loan process was painless. She was very knowledgeable and was very kind. I will definitely refer her to my friend. Great ...Dana was amazing. She walked me through the process. With her help the loan process was painless. She was very knowledgeable and was very kind. I will definitely refer her to my friend. Great job, Dana."