Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 204 of 459
Sarah Underhill

"Ryan’s brand of outstanding customer service is on the decline in this current day and age. You would be hard-pressed to find a mortgage broker as caring as he is about your personal circumstances. ...Ryan’s brand of outstanding customer service is on the decline in this current day and age. You would be hard-pressed to find a mortgage broker as caring as he is about your personal circumstances. When I originally received a call from him as a routine part of the home-buying process, I was not interested in working with Rocket Mortgage. I had a lender in mind already and I was clear about that in our initial conversation. Over time, and through consistent communication on Ryan’s part, I was won over. I had some questions and he took the initiative to seek out the answers and follow-up with me. To me, that speaks volumes of his character. He has continued to maintain communication throughout my home-buying process and worked with me through some unique circumstances. Undeniably, you will not be disappointed if you are fortunate enough to get to work with him."

Charliegh Jo

"Greg was very easy to work with. He was available via phone, text, and email even into the evening hours. He made sure we had our preapproval letter and verified letter as early as possible. We ...Greg was very easy to work with. He was available via phone, text, and email even into the evening hours. He made sure we had our preapproval letter and verified letter as early as possible. We ultimately ended up going with the sellers lender bc there were new build incentives that couldn’t be matched, but Greg was a pleasure to work with and I would highly recommend"

Will Ousley

"Very professional and warm young lady. Rocket Mortgage should be proud to have employee like Farah"

Rebecca Bergeron

"I worked with Ryan on a transaction, we just closed this week and everything went really well. My clients were super happy and he stayed in contact with us through the process. We actually had a ...I worked with Ryan on a transaction, we just closed this week and everything went really well. My clients were super happy and he stayed in contact with us through the process. We actually had a clear to close super fast too which always is nice!"

Heather Tone

"She was wonderful to work with."

Megan Fulcomer

"Brad has been awesome. He is efficient, kind and so personable. We went through several loan officers before brad and all fell short, but Brad was our light at the end of the tunnel. He was able to ...Brad has been awesome. He is efficient, kind and so personable. We went through several loan officers before brad and all fell short, but Brad was our light at the end of the tunnel. He was able to help us get our first home, we couldn’t be more grateful. Brad was always just a phone call away and was working day and night for a week straight getting our closing done. When we said jump, brad said how high? Would highly recommend him going through him for your mortgage loans!"

Brenda-Lee Cohen

"I found Karen to be very knowledgeable, friendly, and always ready to answer my questions during and after my refinance."

Ray Wheeler

"Jaimie was very personable and accommodating. It was a pleasure to work with her. She is knowledgeable of the loan process and lead us through it. Again, a pleasure to work with."

Beverly Wilhelm

"Very helpful and paitent through some technical difficulties At times we had questions he could not answer but Marius was quick to reply with responses."

Vicky Bryant

"At first, I was a bit hesitant when I came across Spencer as he was the lender for a buyer I was considering an offer from on one of my listings. My hesitation came from the fact that I am normally ...At first, I was a bit hesitant when I came across Spencer as he was the lender for a buyer I was considering an offer from on one of my listings. My hesitation came from the fact that I am normally looking to work with local lenders and he was with Rocket Mortgage, which is a huge company. I was concerned that we will not have effective communication throughout the process, which is very important for me to be able to have a smooth experience for my clients. Boy, was I wrong? Spencer was on top of everything and I regularly received updates from him throughout the whole process. I would definitely consider Spencer as one of the top mortgage partner lenders on my list of recommendations when it comes to my clients, whether they are lookikng to buy or are an existing homeowner. Great job!"