Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 206 of 400
Leslie Anderson

"Jennifer was very patient with us, especially since we were trying to do the majority of our stuff on our phones. We hit a point where we couldn't get our phones to cooperate and Jen sent us to the ...Jennifer was very patient with us, especially since we were trying to do the majority of our stuff on our phones. We hit a point where we couldn't get our phones to cooperate and Jen sent us to the support line who got us back up and running. This was later in the evening and yet Jen still took the time to help us work through our issues. I couldn't have been happier with the assistance we received from Jen."

Justin Rubio

"I had the pleasure of working with Kevin Coker, a loan officer at Rocket Mortgage, and I can't say enough positive things about him. From the moment I started the process, Kevin's politeness and ...I had the pleasure of working with Kevin Coker, a loan officer at Rocket Mortgage, and I can't say enough positive things about him. From the moment I started the process, Kevin's politeness and patience stood out. He went above and beyond, promptly returning my calls and emails, a level of responsiveness I've rarely encountered in this industry. I've had experiences with other Rocket Mortgage bankers and other lenders but Kevin's professionalism and expertise truly set him apart. I wish he was licensed in every state. I would never use another person again. Kevin's dedication is evident in his ability to make even his associates seem like amateurs in comparison. In a time of high mortgage rates, Kevin managed to secure me a great deal, showcasing his skill in navigating challenging market conditions. What's more, he surprised me with a delightful goodie basket filled with my favorite snacks, a thoughtful gesture that truly set him apart. Rocket Mortgage would be wise to recognize Kevin's exceptional talents and consider compensating him even more generously for his work. His ability to handle clients with care and professionalism is truly remarkable. I'm thoroughly impressed and grateful for Kevin's assistance throughout the entire process."

Susan Begley

"Dana was amazing. She walked me through the process. With her help the loan process was painless. She was very knowledgeable and was very kind. I will definitely refer her to my friend. Great ...Dana was amazing. She walked me through the process. With her help the loan process was painless. She was very knowledgeable and was very kind. I will definitely refer her to my friend. Great job, Dana."

Roger Pekkanen

"To whom it may concern What a pleasure it was dealing with Anabell she was so patient with me as I was trying to get logged into the rocket. I have never ever delt with anyone like her over the ...To whom it may concern What a pleasure it was dealing with Anabell she was so patient with me as I was trying to get logged into the rocket. I have never ever delt with anyone like her over the phone or in person. She for sure needs to get a raise for what she does dealing with people. Who ever her boss is they need to take her out to lunch or a big beautiful dinner she so deserves iti can't say enough about her. If she had an office here I would go and give her a big hug and tell her that I so much appreciated everything she did."

Kaitlyn Rhoden

"Ahmed was AMAZING from the beginning to the end. He answered every question without making us feel dumb. He was responsive. He helped us along the way. He responded promptly. He’s so knowledgeable. He...Ahmed was AMAZING from the beginning to the end. He answered every question without making us feel dumb. He was responsive. He helped us along the way. He responded promptly. He’s so knowledgeable. He worked until the end to help us close. He responded after the closing as well! 100000000000000000 times would recommend"

Sharon O'Brien

"I give Trevecia Davis five Stars + with my home refinance. She reached out to me at the right time and was quite persuasive and professional. I asked a lot of questions, and she was always quick to ...I give Trevecia Davis five Stars + with my home refinance. She reached out to me at the right time and was quite persuasive and professional. I asked a lot of questions, and she was always quick to respond to keep this whole process moving forward. I am saving so much money and will be debt free beginning this week. When interest rates go down again, I will work with her again...she's that good! 2023 is going to be a GREAT year for me - I'm a very happy woman."

Prakash Murthy

"Denise was very friendly, helpful and professional in her interactions, when, I reached out to Rocket Mortgage (RM) for refinance. It was her exceptional service and trust she built via her ...Denise was very friendly, helpful and professional in her interactions, when, I reached out to Rocket Mortgage (RM) for refinance. It was her exceptional service and trust she built via her interactions that tipped the scale for me in using RM vs another company. We got the same initial promised rates and terms at closing and not the typical bait and switch tactics that some other companies use. If we have need for a new or refinancing needs in the future, we will reach out to Denise and RM for our needs."

Patricia Baker

"Brad was my first person to talk with from Rocket Mortgage. I began to tell him my situation and he got on it immediately. He stayed in touch with me as well as giving me his number so I could ...Brad was my first person to talk with from Rocket Mortgage. I began to tell him my situation and he got on it immediately. He stayed in touch with me as well as giving me his number so I could directly reach him. I can’t say Thank you enough for helping me start the process of buying my first home. I highly recommend Rocket Mortgage. The best company ever. I tried many times to get my local banks to help me but that didn’t work. You All helped me right away. Thanks again. Tricia"

Devon Meirow

"Deon is a true mortgage professional and the kind of person you want in your corner whether you're purchasing a new home or refinancing your current one. He makes the entire process seamless and ...Deon is a true mortgage professional and the kind of person you want in your corner whether you're purchasing a new home or refinancing your current one. He makes the entire process seamless and proactively monitors every step of the way. His knowledge and experience is second to none and his attention to detail makes what is otherwise a very stressful process an absolute breeze. I'll never work with anyone else."

Gil Bravo

"I would suggest, that in the future. If there is a debt that will be paid from the proceeds, that it should be sent directly from Amrock Financial as in the past. I am still experiencing a problem ...I would suggest, that in the future. If there is a debt that will be paid from the proceeds, that it should be sent directly from Amrock Financial as in the past. I am still experiencing a problem with the creditor(Synchrony Bank). The check was sent via UPS Overnight on the 2nd of August and the bank said they have not received the check. I was notified by UPS that the check was delivered on the 5th of August, and the person who signed for the check. I have correspondence from the bank saying it could take up to 90 days for verification. Not good business in my opinion! ,"