Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 208 of 400
Russ Krischik

"I began a VA mortgage application with Kalvin Kalen on October 4th, 2024. The process was relatively easy. Rocket has a web site which I registered for on that day. It alerts you if you need to ...I began a VA mortgage application with Kalvin Kalen on October 4th, 2024. The process was relatively easy. Rocket has a web site which I registered for on that day. It alerts you if you need to complete a task. They also have a task bar which lets you know how the application is proceeding. In my case mine was a refinance to clear out a Heloc that got rather expensive and to take out some cash. From the 4th of October, application, to the closing date October 21st was just 17 days. Efficient and fast like a Rocket. Thanks to Rocket and my VA benefit. A truly amazing process and the closing took place right on my lap top computer screen right from home. Thanks to Rocket and my VA benefit. Kalvin Kalen you did a fine job putting it all together."

Pam Turner Santesteban

"This is not my first loan with Brianna. Each experience has been delightful and successful. Brianna is skilled, confident, and professional in all contacts. She checks in with the client and ...This is not my first loan with Brianna. Each experience has been delightful and successful. Brianna is skilled, confident, and professional in all contacts. She checks in with the client and consistently goes above and beyond expectations for excellent customer service! So appreciate her expertise!"

Rachel Bell

"I cannot say enough wonderful things about my experience working with Dennis at Rocket Mortgage. From the very first conversation, he was the most transparent, honest, and patient loan officer I’ve ...I cannot say enough wonderful things about my experience working with Dennis at Rocket Mortgage. From the very first conversation, he was the most transparent, honest, and patient loan officer I’ve ever dealt with. He took the time to explain every detail clearly, answered all of my questions, and never once pressured me or tried to steer me toward something that didn’t make sense for my situation. What impressed me most was the integrity Dennis showed throughout the process. He was upfront about numbers, explained how everything worked, and made sure I fully understood the costs before moving forward. His communication was fast, thorough, and always respectful — I truly felt like he was advocating for me, not just trying to close a loan. Even when my situation got complicated, Dennis handled everything smoothly and professionally. He helped me navigate comparisons with another lender, clarified confusing line items, and reassured me with accurate, honest information. He saved me thousands by helping me understand the true numbers. I’ve never felt more confident or supported in a mortgage process. If you want someone who is knowledgeable, trustworthy, and genuinely cares about helping you make the best decision, Dennis is the loan officer you want. I am extremely grateful for all of his help and would absolutely recommend him to anyone needing a mortgage."

Dean Eagle

"Ted stepped in and worked my loan into shape, He listened and give me very useful information that lead us to be able to tap into the Equity of Our home, so we could consolidate debt and have some ...Ted stepped in and worked my loan into shape, He listened and give me very useful information that lead us to be able to tap into the Equity of Our home, so we could consolidate debt and have some left over for repairs and put some back for future endeavors. Ted really took care of our needs and got it all done in a timely manner. I recommend Ted to everyone. He will get things done."

Jim Shipman

"Nina was very responsive and helpful with us in our home loan process. We contacted her on a Friday with the need for a pre-approval letter to make an offer and she quickly was able to assist us with...Nina was very responsive and helpful with us in our home loan process. We contacted her on a Friday with the need for a pre-approval letter to make an offer and she quickly was able to assist us with the process. She continued to assist us though the weekend to make sure we had all the necessary information so that our loan was processed and approved quickly. Really above and beyond with service, a wonderful and caring personality, Nina is the person you want assisting you. A big THANKS."

Donna Sistrunk-Irving

"If you are looking for someone who is personable, knowledgeable, and shows real interest in you and you loan Brandon, is you person, he will not use a lot of real estate language he will talk to you, ...If you are looking for someone who is personable, knowledgeable, and shows real interest in you and you loan Brandon, is you person, he will not use a lot of real estate language he will talk to you, and not at you. I wish all representatives were like him."

Solongo Otgonbayar

"Working with Cole made my condo buying process smooth and stress-free from start to finish. He was professional, responsive, and always clear in explaining each step. Cole kept me informed, handled ...Working with Cole made my condo buying process smooth and stress-free from start to finish. He was professional, responsive, and always clear in explaining each step. Cole kept me informed, handled everything with care, and made sure I felt confident throughout. I highly recommend him to anyone looking to buy a home!"

Chad Smith

"Craig was very professional told me every step of the way what would happen and was not only informative he was honest and always told me all of the worst case scenarios. I am a retired 21 year ...Craig was very professional told me every step of the way what would happen and was not only informative he was honest and always told me all of the worst case scenarios. I am a retired 21 year vetaran of the armed forces and I have worked with very few people that have held the high standard has Craig has on good customer service. I have loved dealing with Craig and Rocket Mortgage and will always go thru them from now on for any of my house financing needs you have a customer for life and would recommend my family and friends!!!"

George Gagnon

"Thank you for all the help and patience. Wife and I are slightly relieved but still have a hard road ahead. This refinance is a God send. We are certainly appreciative of Lizbeth Lopez for getting ...Thank you for all the help and patience. Wife and I are slightly relieved but still have a hard road ahead. This refinance is a God send. We are certainly appreciative of Lizbeth Lopez for getting this all in order and getting us started on the right path. Many other companies reached out but none with the kindness and professionalism she shared with us. We thank Lizbeth and all the others that coordinated this effort. all the best George"

Maria Morello

"From the moment we spoke with Jon, we felt at ease. Trying to refi our home and get out of it what we needed was stressful enough but we also just had a horrible experience with our mortgage company, ...From the moment we spoke with Jon, we felt at ease. Trying to refi our home and get out of it what we needed was stressful enough but we also just had a horrible experience with our mortgage company, trying to refinance. Jon was very can-do and he worked with us to get the numbers where we needed them to be. The communication was excellent and Jon was always available to answer any questions or concerns. We are very glad we reached out to Rocket. Even after the loan closed, they were easy to get in touch with and answer questions. Had it not been for Jon, we would not have refinanced as quickly and easily as we did."