Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 210 of 374
Alex Smith
Alex Smith

Alex Smith
Rocket Mortgage
8 Reviews
Glenn Hill

"Alex did a fantastic job helping with every step of the process even when he wasn’t my assigned contact. Every time I needed a question answered, he either had the answer or found me the answer. I ...Alex did a fantastic job helping with every step of the process even when he wasn’t my assigned contact. Every time I needed a question answered, he either had the answer or found me the answer. I highly recommend Alex and Rocket Mortgage"

Felicia Smith-Benjamin
Felicia Smith-Benjamin

Felicia Smith-Benjamin
Rocket Mortgage
8 Reviews
Robbin Soucie

"We refinanced a few years ago and it went perfectly. We needed to acquire a home equity loan and immediately thought of Felicia. She jumped right on it and went perfectly. She is pleasant and knows ...We refinanced a few years ago and it went perfectly. We needed to acquire a home equity loan and immediately thought of Felicia. She jumped right on it and went perfectly. She is pleasant and knows her job. You couldn’t ask for a better person to work with."

Austin Stefan
Austin Stefan

Austin Stefan
Rocket Mortgage
8 Reviews
Anna Wolosencuk

"The very first contact I had with Austin was on January 14th, according to my email inbox. We have been working since that date to complete a refinance on my home. We officially closed on August 6th. ...The very first contact I had with Austin was on January 14th, according to my email inbox. We have been working since that date to complete a refinance on my home. We officially closed on August 6th. We have run into pitfals with response times from the government, appraisals, my homeowners association... you name it. Through this process, he has been patient and I felt he was there for me during the last few months. He never gave me the impression that he was annoyed with my questions, although I did ask many (and some questions more than once) and he was happy to explain what I needed to hear as much as possible until I fully understood. Just one example I think is important for someone is his position: I told him I was rate shopping at the beginning of the process and he didn't make me feel bad for doing it, didn't try to push me not to, and fully explained why Rocket Mortgage was a better choice. I also never felt like I was just a sale to him. He was always professional, don't get me wrong, but remembered small details about me personally and really seemed to understand my priorities. This process has been a long one but I can say with confidence that the reason I stuck with Quicken Loans (now Rocket Mortgage) instead of moving to someone local is Austin. Timing has been crazy across the board for appraisals but the first attempt was an FHA refinance, which kept timing out due to an appraisal. I would absolutely refinance with them in the future, but honestly they got my interest rate so low I don't think I'll need to."

Lindsay Stewart
Lindsay Stewart

Lindsay Stewart
Rocket Mortgage
8 Reviews
Susie Lindsay

"Although I did not have many conversations with Lindsay they were always useful. I use the word useful because there were some changes to be made and she understood what I had to say and she made the...Although I did not have many conversations with Lindsay they were always useful. I use the word useful because there were some changes to be made and she understood what I had to say and she made the changes quickly and efficiently. I appreciate that greatly."

Jose Tanori
Jose Tanori

Jose Tanori
Rocket Mortgage
8 Reviews
Diana Garnica

"We had an amazing experience working with Jose. From start to finish, he explained everything clearly and made what could have been a stressful process feel simple and manageable. He was extremely ...We had an amazing experience working with Jose. From start to finish, he explained everything clearly and made what could have been a stressful process feel simple and manageable. He was extremely organized with all the paperwork and always made sure we understood every document, every step, and why certain information was being requested. What really stood out was how involved and supportive he remained throughout the entire process. Even when other departments or people became involved, he continued to follow through and made sure we were always taken care of. His communication, patience, professionalism, and dedication gave us a lot of confidence during such an important decision. We truly appreciate all of his hard work and would highly recommend him to anyone going through the mortgage process."

Nicholas Trojniak
Nicholas Trojniak

Nicholas Trojniak
Rocket Mortgage
8 Reviews
Darryl Tetrault

"My wife and I were both very pleased with our Rocket Mortgage experience. This was our fifth home purchase. We have had some experience with different lenders and mortgage brokers. Nicholas’ ...My wife and I were both very pleased with our Rocket Mortgage experience. This was our fifth home purchase. We have had some experience with different lenders and mortgage brokers. Nicholas’ professionalism, responsiveness, subject matter expertise and communication skills were exemplary. Great experience all the way around (but for the interest rates) could not ask for a better broker and team."

Ben Truong
Ben Truong

Ben Truong
Rocket Mortgage
8 Reviews
Michael Coffey

"Ben was awesome. Our first conversation with him gave me the confidence to move forward with Rocket mortgage. Answered all questions with truthful and heartfelt responses. Gave me options and walked ...Ben was awesome. Our first conversation with him gave me the confidence to move forward with Rocket mortgage. Answered all questions with truthful and heartfelt responses. Gave me options and walked me through the process. Will be more than excited to woek with Ben in future. Thank You Ben."

Adrian Usturoi
Adrian Usturoi

Adrian Usturoi
Rocket Mortgage
8 Reviews
FLOREAL CASE

"I had the pleasure of working with Adrian on a refinance of my home. Adrian was patient and reassuring about all of my concerns. He also helped me in keeping my anxieties in check about the process ...I had the pleasure of working with Adrian on a refinance of my home. Adrian was patient and reassuring about all of my concerns. He also helped me in keeping my anxieties in check about the process and was with me through the whole process through to closing. He would call and check in and never failed to answer a call or text about questions I had or any other concerns. I am happy with the service I am happy with the service I received from Adrian and my Rocket Mortgage team and would not hesitate to work with them in the future or recommend them to my friends and family. Thank you Rocket Mortgage and Thank you to Adrian for taking me through to the finish line. Thank you for your service to the people like myself who served."

Ayesha Williams
Ayesha Williams

Ayesha Williams
Rocket Mortgage
8 Reviews
Oleg Avanesov

"Ayesha is an exceptional mortgage broker! From start to finish, her expertise and professionalism made the entire mortgage process seamless and stress-free. She genuinely understood our needs and ...Ayesha is an exceptional mortgage broker! From start to finish, her expertise and professionalism made the entire mortgage process seamless and stress-free. She genuinely understood our needs and provided us with valuable guidance every step of the way, all the way to the closing. What truly sets Ayesha apart is her commitment to outstanding service. She was always available to answer our questions, going above and beyond to ensure we felt supported and informed. We couldn't be happier with our experience! We will absolutely use her services again in the future and will refer her to anyone looking for a reliable mortgage broker. Thank you so much, Ayesha! You're amazing! 🙌"

Reba Yousif
Reba Yousif

Reba Yousif
Rocket Mortgage
8 Reviews
Randy Silvers

"Reba Yousif is a true gem at Rocket Mortgage! As a Senior Banker, she embodies exceptional service, expertise, and kindness. Reba goes above and beyond to address every question and concern, ensuring ...Reba Yousif is a true gem at Rocket Mortgage! As a Senior Banker, she embodies exceptional service, expertise, and kindness. Reba goes above and beyond to address every question and concern, ensuring a pressure-free experience. Her focus is on your comfort and understanding, not just making a sale. Her prompt responses and flexibility are impressive - she's always available to help, even fitting in calls at a moment's notice. Rocket Mortgage is fortunate to have her on their team! As the poet Maya Angelou once said, 'People will forget what you said, people will forget what you did, but people will never forget how you made them feel.' Reba makes you feel valued, heard, and supported throughout the entire process. 5 stars aren't enough"