Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 211 of 374
David N

"Ayden is my brother from a different mother... that also happens to be a guardian angel. Whenever I get different people pitching mortgage refinance (even from Rocket), the breakeven point is beyond ...Ayden is my brother from a different mother... that also happens to be a guardian angel. Whenever I get different people pitching mortgage refinance (even from Rocket), the breakeven point is beyond my time horizon. Ayden knows me so well now that I only pick up if it's him. He genuinely cares and that's something you can't teach. Great guy and can't recommend him enough."

Dorothy LeMay

"It was a pleasure working with Abdul. He was very knowledgeable and was able to answer all of our questions. Abdul made the whole process smooth and easy. We were surprised at how easy the process ...It was a pleasure working with Abdul. He was very knowledgeable and was able to answer all of our questions. Abdul made the whole process smooth and easy. We were surprised at how easy the process was. His personality and demeanor was pleasant and we were fortunate to work have been able to work with him. Thank you Abdul for all your hard work."

Lori Avila

"I had an excellent experience working with Zach throughout my mortgage process. He was incredibly patient with all of my questions and always took the time to explain everything clearly. His knowledge...I had an excellent experience working with Zach throughout my mortgage process. He was incredibly patient with all of my questions and always took the time to explain everything clearly. His knowledge and expertise made what could have been a stressful process feel much easier and more manageable. Zach was responsive, helpful, and supportive every step of the way. I always felt informed and confident because he was there to guide me through each stage of the process. His professionalism and dedication to customer service truly stood out. I highly recommend Zach to anyone looking for a knowledgeable and trustworthy mortgage expert. Thank you, Zach, for making my home loan experience such a positive one!"

Barb Katz

"I worked with Josh on a home equity loan. He was straightforward and incredibly helpful with all of the details. Taking on a new debt can be a stressful experience but Josh kept me in the loop at all...I worked with Josh on a home equity loan. He was straightforward and incredibly helpful with all of the details. Taking on a new debt can be a stressful experience but Josh kept me in the loop at all times and worked with the auditors to create the best loan for me. I have nothing but praise for this guy. He was always available and his response to calls and emails were never short of immediate. Rocket is very fortunate to have him on board!"

Shevawn Valentine

"I can’t say enough about our experience with Abe Berry! He was not only a wonderful support and resource, he was available and responsive, a guide in moving things efficiently and quickly. We felt ...I can’t say enough about our experience with Abe Berry! He was not only a wonderful support and resource, he was available and responsive, a guide in moving things efficiently and quickly. We felt cared for during the entire process, and even when there were some unexpected findings, he was reassuring and pivoted effortlessly to keep us on the path to financial freedom. We look forward to working with Rocket Mortgage again and with Abe as our priceless guide. Thank you!"

Chan S

"Michael was excellent to work with. With his help we were able to run some numbers and put together a loan package that worked for me. His dedication to customer service was exceptional which made ...Michael was excellent to work with. With his help we were able to run some numbers and put together a loan package that worked for me. His dedication to customer service was exceptional which made things easy and smooth. Thanks Michael for all of your efforts."

Laurie Kirk

"The regulations governing home loans are much stricter since the passing of the Dodd-Frank legislation in 2008. This means we borrowers have to jump through many more hoops to qualify. Thankfully I ...The regulations governing home loans are much stricter since the passing of the Dodd-Frank legislation in 2008. This means we borrowers have to jump through many more hoops to qualify. Thankfully I had Justin to help me through all the red-tape and he did so with compassion and professionalism. As other reviews have pointed out Justin responds promptly and follows up on all the loose ends - an excellent person to have on your team!!"

Catherine Ball

"August was very knowledgeable about our loan process and helpful in every aspect of the transactions. He returned my phone calls immediately after I lest a message and was able to answer all my ...August was very knowledgeable about our loan process and helpful in every aspect of the transactions. He returned my phone calls immediately after I lest a message and was able to answer all my questions. I would highly recommend August to any customer at Rocket Mortgage"

Jose Andrade

"⭐⭐⭐⭐⭐ Excellent Customer Service Experience! I had an outstanding experience with Shakil at Rocket. From the moment I reached out, he was prompt, professional, and genuinely helpful. I had a goal and...⭐⭐⭐⭐⭐ Excellent Customer Service Experience! I had an outstanding experience with Shakil at Rocket. From the moment I reached out, he was prompt, professional, and genuinely helpful. I had a goal and within minutes, I was connected to a representative who listened patiently and helped quickly and efficiently. What really stood out was how friendly and understanding the Shakil was — he made me feel valued as a customer. Not only did we figure things out but also followed up quickly to make sure everything was working smoothly. It's rare to find such attentive and high-quality service these days. Big thanks to Shakil for turning an expectation into a pleasant experience. Highly recommend!"

Matt Just

"Marty is a rock star! His attention to detail and countless hours working to get us what we needed and wanted, were above and beyond what we had expected! We cannot recommend Marty enough! If you are ...Marty is a rock star! His attention to detail and countless hours working to get us what we needed and wanted, were above and beyond what we had expected! We cannot recommend Marty enough! If you are in the market for a refinance, please look into Marty!"