"Donald was very professional and attentive to my many concerns he was always available and response my emails and calls in a timely manner. He explained the process to me from beginning to end and, in...Donald was very professional and attentive to my many concerns he was always available and response my emails and calls in a timely manner. He explained the process to me from beginning to end and, in a way, for m to understand. Because of his professionalism, I feel that’s what made the process so was and less stressful."