Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 209 of 373
Mike Cigelman

"Carolyn made the entire process of getting a mortgage for our home so easy. She supported us and was very responsive. Carolyn was able to answer any questions we had. Both my wife and I felt so ...Carolyn made the entire process of getting a mortgage for our home so easy. She supported us and was very responsive. Carolyn was able to answer any questions we had. Both my wife and I felt so comfortable throughout the entire process. We are very happy that we chose Rocket Mortgage and that we got to work with Carolyn."

Matina Legakis

"I can't say enough great things about Samantha. Our mortgage situation was a more complicated one and she walked us through every step of the way. She went above and beyond, even when we told her ...I can't say enough great things about Samantha. Our mortgage situation was a more complicated one and she walked us through every step of the way. She went above and beyond, even when we told her things could wait. She worked after hours and made sure we were well taken care of. She was sincere and supportive and so validating!"

Michael G

"Maisee was awesome! I remembered when I called rocket just to ask a few questions, it was Maisee that answered the call. I was inquiring about my HELOAN and seeing it was beneficial to refinance it ...Maisee was awesome! I remembered when I called rocket just to ask a few questions, it was Maisee that answered the call. I was inquiring about my HELOAN and seeing it was beneficial to refinance it to a lower term. She gave me two different scenarios and we agreed upon reducing my current 20 year loan to a 10 year loan. She saved me approximately seven years of my loan. If anybody gets a chance to work with her, you will not be disappointed. A+.!"

Sheri Price

"It was wonderful to have Daniel by my side through the loan process. He was knowledgeable and helpful; he answered all my questions in clear, straightforward terms. He was professional yet ...It was wonderful to have Daniel by my side through the loan process. He was knowledgeable and helpful; he answered all my questions in clear, straightforward terms. He was professional yet personable and friendly. Thanks to Daniel, my loan was processed smoothly with no delays."

Tonya Novalis

"Sean is wonderful. He was so very helpful and informative throughout the entire process. But he won me over with his persistence, honesty, and how he stood behind his word. If he said he was going to ...Sean is wonderful. He was so very helpful and informative throughout the entire process. But he won me over with his persistence, honesty, and how he stood behind his word. If he said he was going to call me, he called me. My time is very valuable in this meant a lot to me. Sean has outstanding customer service wonderful knowledge about the mortgages and their processes as well as rocket mortgage, and I will refer him to everyone I know who is looking for a wonderful mortgage company as well as someone to assist them along the way. Thanks so much for a wonderful experience Sean."

Margaret Murphy-Webb

"There are not enough words to say how amazing Zarinah was during my mortgage process. Nothing was left unexplained and when erroneous and fraudulent items were posted on my credit report, Zarinah ...There are not enough words to say how amazing Zarinah was during my mortgage process. Nothing was left unexplained and when erroneous and fraudulent items were posted on my credit report, Zarinah worked with me to have it rectified. No matter how frustrated I was, Zarinah lifted me with her good cheer and positive we will make it happen attitude. I am forever grateful and will refer her and Rocket to anyone I know mortgage shopping. Thank you to the entire Rocket Team!"

susan mclean

"Deiontae was professional and knowledgeable . He worked with us through a few minor glitches and stayed patient and professional the whole time. All the way to the end he made us feel important, like...Deiontae was professional and knowledgeable . He worked with us through a few minor glitches and stayed patient and professional the whole time. All the way to the end he made us feel important, like our account truly mattered to him . Also I love how the whole department works as a team, helping each other with various things . Thank you Deiontae! And Congratulations🥂"

Deontay Wilson

"Greg has been absolutely incredible throughout my entire home buying process. From Start to finish, he has been the most helpful and instrumental person on my team. His knowledge is unmatched and he ...Greg has been absolutely incredible throughout my entire home buying process. From Start to finish, he has been the most helpful and instrumental person on my team. His knowledge is unmatched and he actually takes the time to break everything down in a way that makes sense, and gives further reassurance each time we had questions about changes. He responds quickly, day and night whenever I needed whether it was a question, a call, or a concern he was always there and always prompt. If you want someone who cares, communicates, and knows this industry inside and out, Greg is who I strongly recommend. I couldn’t have asked for a better experience. Highly Recommended! Thanks Greg!"

Lori Medlin

"Isabelle was phenomenal. She took a stressful event and made it very easy. She was easy to talk to and very helpful. We had several issues on our end and she was quick to respond and help us get them ...Isabelle was phenomenal. She took a stressful event and made it very easy. She was easy to talk to and very helpful. We had several issues on our end and she was quick to respond and help us get them worked out. I am so appreciative of her wonderful attitude and help."

arthuro abanilla

"When we wanted a refi to pay credit debt, we were turned down by our credit until and a couple banks. Rocket Mortgage worked their magic and we were able to get the first refi. The rate was a bit ...When we wanted a refi to pay credit debt, we were turned down by our credit until and a couple banks. Rocket Mortgage worked their magic and we were able to get the first refi. The rate was a bit high, but we expected that, as our credit rating weren't that high. 3 months later, no credit debt! Karla reached out and asked if I'd be interested in a 2nd refi. My 1st impulse was NO. But Karla asked if we'd be interested if she could get my interest rate down to 6%, from 7.5%... Karla and Rocket Mortgage made it EASY!!! I'm so glad she reached out. Much of the necessary paperwork, they used from the first refi. Closing was done online, and we're saving $180 a month in mortgage payments. It's hilarious now... banks and lenders keep emailing and calling us now ... THANK YOU!"