Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 207 of 373
Jesse James

"Olivia has been great through the entire mortgage process. She has been excellent with communication and keeping me informed of closing costs and what to expect for different priced homes we were ...Olivia has been great through the entire mortgage process. She has been excellent with communication and keeping me informed of closing costs and what to expect for different priced homes we were interested in. She has checked in on us throughout closing after we had an accepted offer and appears to genuinely care about our home buying. Can’t recommend her enough!"

Rick Jordan

"Scott was excellent, always listening and answering any and all questions i would recommend anyone i come in contact with looking to buy to scott he was awesome. also i set a tough closing mark and ...Scott was excellent, always listening and answering any and all questions i would recommend anyone i come in contact with looking to buy to scott he was awesome. also i set a tough closing mark and scott and the closing team had me closed in under 2 weeks time. incredible experience all around 10stars"

Shani D

"I just want to take the time to say that from the day I applied back in December 2025 until now, I feel like we built a respectful relationship throughout this entire process. Every question I had ...I just want to take the time to say that from the day I applied back in December 2025 until now, I feel like we built a respectful relationship throughout this entire process. Every question I had through text messages and emails, Ray Hammoud was there from start to finish. At one point, I stopped looking at houses, but he made sure I knew that when I found my home, he would be there to guide me through the process. Overall, my home loan experience went well, even though at times it was a little overwhelming. Like I said, Ray Hammoud always made sure I understood each step along the way. Thank you so much, Ray, for your patience, communication, and support. I’m big on customer service, and because of the experience I had, I will absolutely be referring Rocket Mortgage to future homebuyers. As a first-time homeowner, having someone who takes the time to explain things truly matters. Thank you again for helping make this journey possible."

Dave Leslie

"I have worked with a number of banks and folks at banks . Nic has definitely gone above and beyond working through issues and as a go between with under righting. A lot of others in his position in ...I have worked with a number of banks and folks at banks . Nic has definitely gone above and beyond working through issues and as a go between with under righting. A lot of others in his position in my past do their jobs and get what exactly as asked for. Nick getting my account on a 3 way call and helping your team understand other docs needed made this process much easier for all involved . I would work with him again and highly recommend him to others ."

Cindi Day

"Josh reached out to me as soon as we made it known to Rocket that we were looking for a Cash out/Refi. I was a little tentative at the start of the process but Josh was patient and very clear on what...Josh reached out to me as soon as we made it known to Rocket that we were looking for a Cash out/Refi. I was a little tentative at the start of the process but Josh was patient and very clear on what needed to be done. This was, by FAR, the easiest process I have ever gone through pertaining my home and mortgages. He called me when something was needed. He called me when we finished a step to let me know it was done and acceptable. There was nothing in this that was not covered by him and covered extremely well. People need to let Josh take care of them when it comes to something like a mortgage!!!! 10 Stars!!!!!"

Larry Clinger Jr

"Jose has been extremely helpful every step of the way. Being my first time buying a home he’s helped answer ever question I had and helped me with anything that has come up. Ive been homeless and ...Jose has been extremely helpful every step of the way. Being my first time buying a home he’s helped answer ever question I had and helped me with anything that has come up. Ive been homeless and without my family since August 22nd and this is the way I can have my family with me again. Jose and the team he has working with me has been courteous and understanding with helping me gather all the information needed from day one. I would absolutely recommend not only Rocket Mortgage to anyone but to be able to work with Jose directly. He’s truly been a blessing in my life in an extremely difficult time and I’m eternally grateful for Jose and Rocket Mortgage. Thank you!"

Dixon Phiri

"Dear Neil and the Team, I would like to sincerely thank you and your team for the exceptional support you provided during our home purchase process. From start to finish, the experience was smooth, ...Dear Neil and the Team, I would like to sincerely thank you and your team for the exceptional support you provided during our home purchase process. From start to finish, the experience was smooth, well-organized, and reassuring. Your professionalism, clear communication, and willingness to explain every step gave my family and me great confidence throughout the process. You were always responsive, patient, and proactive, ensuring that all documents and requirements were handled efficiently and on time. Purchasing a home is a major milestone, and your guidance made it a truly positive and stress-free experience. We are grateful for your dedication and commitment, and we would not hesitate to recommend you to anyone looking for a reliable and trustworthy lender. Thank you once again for helping us achieve this important goal. Warm regards, Dickson Phiri"

Tanay Mahadik

"If you are considering Shannon Katz to be your lender, you need to call her right now. Working with her has made the home buying process so seamless. First, you can tell that she is 100% invested in ...If you are considering Shannon Katz to be your lender, you need to call her right now. Working with her has made the home buying process so seamless. First, you can tell that she is 100% invested in making sure you are taken care of. She is transparent, honest, kind, respectful, and will work so hard for you. She is extremely credible in her knowledge of the home buying market, interest rates, and financing for your home. Her communications skills are second to none and she will respond back in a timely manner via text or even call. I am a tough person to earn trust from and she won it over very quickly by her above and beyond efforts to help you. She even made time for us in person to go through every single number with you and what it means for you. She will keep you updated on interest rates as often as needed to give you the lowest rate possible. If I could have Shannon be my lender for every home I purchase for the rest of my life, the burden of home buying would be lifted from me immediately. She is truly 1 of 1 and I am so blessed to have crossed paths with her."

Mackenzie Less

"Justin was incredible to work with. He was a very clear communicator and did not hesitate to give us a call and walk us through every step of the process. He was attentative, throrough, and a ...Justin was incredible to work with. He was a very clear communicator and did not hesitate to give us a call and walk us through every step of the process. He was attentative, throrough, and a genuinely nice guy. He even took it upon himself to be at our closing of our new home which was extra special and kind."

Kathy Byrd

"I had nothing but a great experience working with Allen. He was very patient and went out of his way to help me. He was always available at the times we arranged due to the time differences. Overall I...I had nothing but a great experience working with Allen. He was very patient and went out of his way to help me. He was always available at the times we arranged due to the time differences. Overall I can only say he was great to work with."