Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

Page 207 of 374
Tracy CooleyNutter

"I am so grateful that Sage is who I was connected to and helping me refinance my home. It can be a stressful time with lots of questions. He was not only professional, but knowledgeable in helping me ...I am so grateful that Sage is who I was connected to and helping me refinance my home. It can be a stressful time with lots of questions. He was not only professional, but knowledgeable in helping me understand every step of the way. I hope that rocket mortgage will acknowledge that he goes beyond what is expected in his job. I have had my mortgage with rocket since 2016 and would truly not want to work with anyone else thank you Sage for an excellent experience."

Jim Shipman

"Nina was very responsive and helpful with us in our home loan process. We contacted her on a Friday with the need for a pre-approval letter to make an offer and she quickly was able to assist us with...Nina was very responsive and helpful with us in our home loan process. We contacted her on a Friday with the need for a pre-approval letter to make an offer and she quickly was able to assist us with the process. She continued to assist us though the weekend to make sure we had all the necessary information so that our loan was processed and approved quickly. Really above and beyond with service, a wonderful and caring personality, Nina is the person you want assisting you. A big THANKS."

Donna Sistrunk-Irving

"If you are looking for someone who is personable, knowledgeable, and shows real interest in you and you loan Brandon, is you person, he will not use a lot of real estate language he will talk to you, ...If you are looking for someone who is personable, knowledgeable, and shows real interest in you and you loan Brandon, is you person, he will not use a lot of real estate language he will talk to you, and not at you. I wish all representatives were like him."

Solongo Otgonbayar

"Working with Cole made my condo buying process smooth and stress-free from start to finish. He was professional, responsive, and always clear in explaining each step. Cole kept me informed, handled ...Working with Cole made my condo buying process smooth and stress-free from start to finish. He was professional, responsive, and always clear in explaining each step. Cole kept me informed, handled everything with care, and made sure I felt confident throughout. I highly recommend him to anyone looking to buy a home!"

J FERRER

"Jonathan was really a good help for me, from start to close. Very friendly person makes me feel like a good friend and makes me feel home, coming from Hawaii he understand the culture. And he can ...Jonathan was really a good help for me, from start to close. Very friendly person makes me feel like a good friend and makes me feel home, coming from Hawaii he understand the culture. And he can switch from being a local person in Hawaii and back to being professional. Overall he’s work ethics goes above and beyond; communication is very excellent, can be contacted anytime. uploading and information gathering is very instant. The whole process He made it seamless. Thank you for your help."

Maria Morello

"From the moment we spoke with Jon, we felt at ease. Trying to refi our home and get out of it what we needed was stressful enough but we also just had a horrible experience with our mortgage company, ...From the moment we spoke with Jon, we felt at ease. Trying to refi our home and get out of it what we needed was stressful enough but we also just had a horrible experience with our mortgage company, trying to refinance. Jon was very can-do and he worked with us to get the numbers where we needed them to be. The communication was excellent and Jon was always available to answer any questions or concerns. We are very glad we reached out to Rocket. Even after the loan closed, they were easy to get in touch with and answer questions. Had it not been for Jon, we would not have refinanced as quickly and easily as we did."

Carolyn Mimms

"As a first time homeowner I went into this process nervous, unsure, and honestly a little overwhelmed. That all changed the moment I connected with Ashleigh from Rocket Mortgage. From day one she was ...As a first time homeowner I went into this process nervous, unsure, and honestly a little overwhelmed. That all changed the moment I connected with Ashleigh from Rocket Mortgage. From day one she was the definition of professionalism, patience, and transparency. Ashleigh has this rare ability to make something as intimidating as buying a home feel simple and stress free. She walked me through every single step, explained every document and number in plain English, and never once made me feel like I was asking a “dumb question.” She took the time to make sure I understood everything and that level of care made all the difference. What impressed me the most was her honesty and transparency. There were no surprises, no hidden details, and no runaround. Every call, every email, every update was clear and timely. I always felt like I was her top priority even though I know she must be helping so many other people too. Thanks to Ashleigh what could have been one of the most stressful experiences of my life turned into one of the most exciting. I walked away not just with a house but with total confidence that I made the right decision every step of the way. If you are buying a home especially if it is your first time do yourself a favor and get Ashleigh in your corner. She is more than just a mortgage professional. She is a guide, a teacher, and a true advocate for her clients. I can honestly say I would not be a homeowner today without her help. Michael Martin"

Kim Fox

"I purchased my first home 43 years ago. All have had loans with the exception of one. JB went above and beyond in helping me. I consider him a piece of cat food in a sea of cats. What do I mean by ...I purchased my first home 43 years ago. All have had loans with the exception of one. JB went above and beyond in helping me. I consider him a piece of cat food in a sea of cats. What do I mean by that? He's One in a million! If I had a question, he would even answer me on his days off that's how dedicated he is to his clients. I felt truly overwhelmed since the last time I got a loan for a home within 2003. Things have changed dramatically. However he made it so easy for me and alleviated a lot of this anxiety that I was having. He looked long and hard to get me the best interest rate as well. If you are able to choose the loan officer that you work with, pick JB"

Charm Mapp

"It took me a little bit to really process that the closing was really done, but I can’t say THANK YOU to Leigh for her role in our closing process. Years prior to this purchase, I went through the ...It took me a little bit to really process that the closing was really done, but I can’t say THANK YOU to Leigh for her role in our closing process. Years prior to this purchase, I went through the devastating experience of foreclosure and the circumstances surrounding mine were equally heartbreaking. My fiancé as a small business owner had a variety of credit issues that when added to mine made our home buying process much more difficult. So much so that even our own bank that we dealt with denied our loan far in the underwriting process. Our realtor asked us to trust her as she recommended Leigh. We were weary from frustration and disappointment, but I’m so glad we said yes! I was completely overwhelmed yesterday with gratitude and relief that God really did restore everything I lost. Anyone I know who needs a loan, I’m sending them her way! ☺️"

Curtis Junto AlRio

"Cesar is one of those people who you won’t forget in your life. I say that because he’s incredibly dedicated to his work, and he makes a big difference in his profession. I recently went through the...Cesar is one of those people who you won’t forget in your life. I say that because he’s incredibly dedicated to his work, and he makes a big difference in his profession. I recently went through the process of buying my first home. Cesar was always there to help me out. I can recall one occasion when I reached out via email on a Sunday afternoon to inquire about funding issues on a house prospect. I expected that he’d respond sometime on Monday. He responded within 15 minutes. I felt bad about it because everyone needs a break from work, but I was also very impressed. Moreover, he’d always make time to help me out when something came up despite having a very busy schedule that often leads into the late evening. Cesar always explained complicated issues in a way that made sense. I feel like I’m a more educated home buyer having listened to him. He always under-promised and over-delivered. That being said, he’ll let you know if it will work out, or not, to purchase a specific home. He worked well with my Real Estate Agent, and got me into my first home. I’m happy to say that Cesar bought his first home around the same time I bought mine, and I wish him well! I would certainly ask for Cesar by name for any future real estate purchases. :-)"