Rocket Mortgage Reviews

Reviews of Rocket Mortgage

Team Members

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Carmel Rose

"Omg! I can’t say enough about our credit champ Rich! He was not only knowledgeable, but motivated us to keep doing the work to achieve a score in the 700’s’ I now know a true credit champ who lives by...Omg! I can’t say enough about our credit champ Rich! He was not only knowledgeable, but motivated us to keep doing the work to achieve a score in the 700’s’ I now know a true credit champ who lives by results! Thanks Rich so much for helping us get closer to home ownership in a tough market."

Felix Tsai

"Alan has been extremely helpful along the entire process of our home purchase from checking in with us, to keeping us on top of tasks with reminders, to even following up after assignments have been ...Alan has been extremely helpful along the entire process of our home purchase from checking in with us, to keeping us on top of tasks with reminders, to even following up after assignments have been completed to make sure we didn't miss anything. Alan is more than on top of everything and has made our home purchase extremely easy with almost no stress involved. We would highly recommend Alan as anyone's home loan expert!"

Marcia A Ewing

"I found Mariana to be knowledge, answering most of my questions before I asked them. She was extremely patient with my lack of technical abilities and walked me through everything one step at a time. ...I found Mariana to be knowledge, answering most of my questions before I asked them. She was extremely patient with my lack of technical abilities and walked me through everything one step at a time. I would recommend Mariana to anyone knowing they would be well taken care of."

Jerry Orr

"Shaun is as good as it gets when it comes to assisting and caring about his loan applicants and their individual needs. He is knowledgeable and possesses people skills. Rocket should be very proud he ...Shaun is as good as it gets when it comes to assisting and caring about his loan applicants and their individual needs. He is knowledgeable and possesses people skills. Rocket should be very proud he works for you and not the competition. Give him a raise!!"

Albert Woo

"Working with Kristina at Rocket Mortgage was an exceptional experience from start to finish. As my loan officer, she guided my mortgage application across the finish line with remarkable efficiency, ...Working with Kristina at Rocket Mortgage was an exceptional experience from start to finish. As my loan officer, she guided my mortgage application across the finish line with remarkable efficiency, wrapping up our closing well ahead of the deadline. What stood out most was her thoroughness and patience. I had detailed questions regarding the numbers, and Kristina consistently took the time to walk me through every cost breakdown clearly and transparently. Turnaround times were impressively fast—whenever updates were needed, she moved immediately without letting anything stall. Crucially, she was proactive about maximizing my savings. She ensured every single promotional credit available through both Rocket Mortgage and Redfin was fully applied to my transaction, saving me substantial money at closing. If you want a loan officer who combines speed, deep attention to detail, and a genuine commitment to getting you the best financial outcome, I highly recommend Kristina."

Wendy Jenner

"Alyvia Castle was absolutely exceptional throughout my home buying experience. From start to finish, she was knowledgeable, responsive, and incredibly supportive. She took the time to explain every ...Alyvia Castle was absolutely exceptional throughout my home buying experience. From start to finish, she was knowledgeable, responsive, and incredibly supportive. She took the time to explain every step of the process clearly, making what could have been a stressful experience feel smooth and manageable. As someone purchasing a home on my own, this was a huge step for me—and Alyvia made me feel confident and supported every step of the way. She truly went above and beyond in every way. Her communication was top-tier, her attention to detail was outstanding, and I always felt reassured that everything was being handled the right way. No question ever felt too small, and she was always there when I needed guidance. Buying a home is a major milestone, and Alyvia made the entire process not only seamless but genuinely positive. I’m so grateful for her expertise and dedication. I would highly recommend her to anyone looking for a trustworthy, knowledgeable, and truly amazing home loan expert!"

Patty Fox

"I recently worked with Michael on a mortage on my property. I want to commend him for his patience and his professional attitude. Rocket Finance has one of the finest employees anyone should ask. ...I recently worked with Michael on a mortage on my property. I want to commend him for his patience and his professional attitude. Rocket Finance has one of the finest employees anyone should ask. He deserves a substantial upgrade. Thank you Michael."

Robert Surprenant

"What my wife and I liked most about Gabriela was her ability to connect with clients and focus in on their specific needs. But it doesn't end there. Gabriela is a pro's pro. She absolutely secured ...What my wife and I liked most about Gabriela was her ability to connect with clients and focus in on their specific needs. But it doesn't end there. Gabriela is a pro's pro. She absolutely secured the best possible rate available for us which was lower than the original projected rate and that came as a welcomed surprise to us. Coming from a lifelong working stiff like myself I feel its important to point out how personable,professional,responsive and downright comforting to have Gabriela handle our refinance. She will go to great lengths to secure your best available rate. Gabriela also re-worked our loan three times in order to make it fit our personal financial circumstance and budget. Customized. And we are able to save each payday to boot. My wife and I would like to extend a warm and sincere 'thank you' to Gabriela for helping us. Gabbi you rock. Robert and Lescha Surprenant Colorado Springs, Co."

CJM Andruzzi

"I’m glad to have Donovan help us get our loan. He listened to what we wanted to get done. Explaining what options we could do. He Wasn’t pushy about us having to do something that we didn’t want to. ...I’m glad to have Donovan help us get our loan. He listened to what we wanted to get done. Explaining what options we could do. He Wasn’t pushy about us having to do something that we didn’t want to. He kept us updated every step of the way. Thank you for your help."

Scott Roeger

"Kevin was amazing to work with. My expectations of being able to obtain a loan was not high at first. Kevin changed my expectations quickly with a quick phone call and within a few days I was pre ...Kevin was amazing to work with. My expectations of being able to obtain a loan was not high at first. Kevin changed my expectations quickly with a quick phone call and within a few days I was pre approved and shopping for a house. Once we found something, Kevin was on point the entire process walking me through it. Highly recommend him to anyone looking for a mortgage."