"Nikki's customer service was top notch. From the beginning I felt like I was in good hands. Her follow-up was swift, she was knowledgeable in her position, and resourceful with finding answers. ...Nikki's customer service was top notch. From the beginning I felt like I was in good hands. Her follow-up was swift, she was knowledgeable in her position, and resourceful with finding answers. Through my long home buying journey she has truly been my favorite real-estate professional. I appreciate the strong Rocket Mgt. customer service. And I hope to work with Nikki on future deals."